The overall stay was nice and very comfortable. We will definitely stay again.
We did have some issues with our room key, but it was fixed promptly.
The staff were nice and helpful.
Chemere
於 2023 年 7 月住了 3 晚
2/10 很差
Linda
多人同遊
2023 年 5 月 2 日
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
Hotel staff was very rude at check-in because we had booked through a third party. It was much cheaper and we were booking 10 rooms. We contacted the hotel prior to booking through the third party but they would not work with us. There was 1 night worker who was very polite.
Linda
於 2023 年 4 月住了 1 晚
10/10 優異
Canaan
家人同遊
2023 年 4 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and close to campus.
Canaan
於 2023 年 3 月住了 1 晚
10/10 優異
Leslie
家人同遊
2023 年 3 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean & well appointed. Would stay again.
Leslie
於 2023 年 3 月住了 1 晚
10/10 優異
Michael
2023 年 3 月 2 日
讚好:整潔度、職員與服務和客房舒適度
Very clean room and staff was especially friendly. Only problem was the faucet in the bathroom was very very loose
Michael
於 2023 年 2 月住了 1 晚
6/10 一般
Arveyonka
家人同遊, 親子同遊
2023 年 2 月 27 日
讚好:整潔度和職員與服務
不滿:設施服務
Came for a funeral and it was one of the few options. Had 2 rooms - suite and 2 Q size rooms. The suite was underwhelming and small. The couch looked like it came from a junkyard. I liked my moms room a lot better for $40 cheaper a day.
Arveyonka
於 2023 年 2 月住了 2 晚
6/10 一般
Lisa
伴侶同遊, 商務旅客
2023 年 2 月 25 日
讚好:職員與服務
Location was good. Cleanliness of hotel was lacking an repairs in room were needed sink facet was loose sink is too small and lighting was poor. The bed was comfortable on the plus side and room was quiet.
Lisa
於 2023 年 2 月住了 1 晚
4/10 欠佳
Angea' (BONAIRE)
2023 年 2 月 24 日
Angea'
於 2023 年 2 月住了 2 晚
8/10 不錯
Sherry
伴侶同遊, 商務旅客
2023 年 2 月 23 日
讚好:設施服務
不滿:整潔度、職員與服務和住宿狀況
Room is comfortable. Bathroom is clean. One bedside light was burned out, and there was only one caffeinated coffee pod.
Carpet in the public areas needs cleaning. Carpet on this hall is tearing apart.
Cleaning staff needs better training & probably better pay. Whoever is in charge overall of house cleaning needs to step up.
Sherry
於 2023 年 2 月住了 1 晚
8/10 不錯
Nicole
商務旅客
2023 年 2 月 10 日
讚好:整潔度、職員與服務和住宿狀況
The staff were very friendly and helpful!
Nicole
於 2023 年 2 月住了 1 晚
8/10 不錯
Adrian
2023 年 2 月 7 日
Adrian
於 2023 年 2 月住了 1 晚
6/10 一般
paul
伴侶同遊
2023 年 1 月 30 日
讚好:職員與服務和住宿狀況
Had to switch rooms after we had already unpacked because AC would not cut on. They only had one room ready that they could transfer us to although it was at night and hotel was empty. That room was not very clean and the guest room keys did not work. Staff had to use master keys to let us in every time we left room. Prefer the Cotton House by Marriott a few miles away
paul
於 2023 年 1 月住了 1 晚
10/10 優異
Monique
伴侶同遊
2023 年 1 月 13 日
讚好:整潔度、職員與服務和設施服務
The water in the tub was brown but the shower was great. Loved the suite with the living and sleeping area and 2 bathrooms!
Monique
8/10 不錯
Brandy
家人同遊
2022 年 12 月 30 日
讚好:職員與服務和住宿狀況
Would prolly stay again.
Staff was very friendly and helpful, place was quiet and get very safe. Beds were very comfy. bathroom was dirty I had to buy cleaner and clean myself, the heat wouldn’t work the first night and the 2nd night it wouldn’t go off and got to 79 in our room!
Brandy
於 2022 年 12 月住了 2 晚
8/10 不錯
Alim
2022 年 12 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alim
於 2022 年 12 月住了 1 晚
10/10 優異
Kecia
2022 年 12 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ok
Enjoyed our stay…no luxuries for the cost in that particular area. The price was a bit elevated and no frills as that area is certainly not a sought after area that would extend itself to high cost lodging.
Kecia
於 2022 年 12 月住了 2 晚
8/10 不錯
Jonathan
伴侶同遊
2022 年 12 月 18 日
讚好:整潔度、職員與服務和住宿狀況
Clean and safe
Jonathan
10/10 優異
Ashley
2022 年 12 月 18 日
Ashley
於 2022 年 12 月住了 1 晚
10/10 優異
William
2022 年 12 月 17 日
William
於 2022 年 12 月住了 1 晚
10/10 優異
Tommy
家人同遊
2022 年 12 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The entire staff was super friendly and helpful.
The facilities were very clean
Tommy
6/10 一般
Frank
伴侶同遊
2022 年 12 月 15 日
讚好:職員與服務
不滿:住宿狀況
Bad coffee maker, bad laboratory faucet. Exit door for unit had a part hanging loose with screws about to fall out. Took awhile to find TV remote. It was hidden out of sight.
Frank
6/10 一般
carol
商務旅客
2022 年 11 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Just switch rooms
The key fob to our door did not work. Was told that maintenance could not get to it until next day, so every time we needed to get into our room, the desk clerk had to come up and let us in. I had to go to the car in the middle of the night and could not get back into the building. Had to ring the bell several times before an unhappy overnight clerk let me in. Should have been moved to a different room after the first few times sets of keys didn't work.
carol
於 2022 年 11 月住了 1 晚
10/10 優異
jacqueline
2022 年 11 月 14 日
jacqueline
於 2022 年 11 月住了 1 晚
8/10 不錯
F Charles
家人同遊
2022 年 11 月 13 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Will definitely stay again!
Enjoyed our stay. Comfortable, clean and quiet. Front Desk staff were wonderful, very attentive and professional. There were a few items that needed maintenance attention (ice maker, exterior entrance door damaged, lights in bathroom too dim). However, overall, it was super clean and very nice. We visit Cleveland often. This is our hotel of choice!
F Charles
於 2022 年 11 月住了 1 晚
8/10 不錯
MINNIE
伴侶同遊
2022 年 11 月 13 日
讚好:整潔度和職員與服務
Safety of entry doors to hotel.Safety lock on room door did not work. Lightning could be a little better in bathroom. Everything else okay.