The room was basic and cleanliness borderline. The bathroom door would not latch shut and would swing wide open. When we told the desk clerk, he told us that yes it would close and that someone had apparently been trapped in there. Hmmm, all we know is that no way that door would stay closed and now we were being told that we were wrong.
The mattress had peaks and valleys and appeared to be well past prime.
The breakfast area again was extraordinarily basic, 4 honeybuns out and some cereal, juice and coffee. We elected to eat elsewhere.
Hike
2/10 很差
Michaela (OK)
2013年11月4日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Awful!! Something is wrong here!
This was the worst place ever. We did not even stay. The man working the front desk didn't even speak English very well at all. He said that I had checked in yesterday and ended up screaming at us. A hotels.com rep called him as well trying to figure something out and she even said it was shady!!
Michaela
4/10 欠佳
真實旅客
2013年10月31日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
2/10 很差
Riz (Houston, Texas)
2013年10月30日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Aboslutely worst, avoid at all costs!
The guy at the counter was not courteous, did not have my reservation. I had to call hotels.com and they offered to fax him the information but he said his fax machine was not working and could not take orders over e-mail as well. Had poor grasp of English and seem to lack basic coustomer service skills, had to head to nearby hotel and pony up. Avoid at all costs!
Riz
4/10 欠佳
真實旅客
2013年10月15日
不滿:住宿狀況和客房舒適度
Any Port in a Storm
Had it not been for just needing a room; I would have drove on to another hotel but, near Texas A&M Commerce, Texas you don't have too many choices without paying twice the price. The beds were, for the most part, clean and we did not spend any time in the room other than just to sleep.
真實旅客
4/10 欠佳
Ruth (Arkansas)
2013年10月1日
讚好:整潔度和客房舒適度
不滿:住宿狀況
Close to the highway
Continental breakfast left a lot to be desired. The food tables were messy and unattended. The desk clerk was not at his station.
Ruth
2/10 很差
C.Baker (Greenville, TX)
2013年9月27日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
no promised continentental breakfast
The rooms were ok but service was a disaster. What i was promised was not given or delivered. As for continental breakfast,there wasn't any. My family and I had to go out to a restaurant to eat. There was 9 members in my family. Disappointed and not a happy Traveler. The room phones didn't work, internet didn't work, the up stairs room toilet was cracked...overall rating i would give it a ZERO!