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城市精品酒店 - 貝斯特韋斯特辛尼雀精選系列的評價

2.5 out of 5
城市精品酒店 - 貝斯特韋斯特辛尼雀精選系列
536 Wade Hampton Blvd, Greenville, SC

評價

7.8

不錯

10 分評分，優異；648 則評價中有 286 則" "
8 分評分，不錯；648 則評價中有 178 則" "
6 分評分，一般；648 則評價中有 70 則" "
4 分評分，欠佳；648 則評價中有 53 則" "
2 分評分，很差；648 則評價中有 61 則" "

8.4/10 

整潔度

8.0/10 

職員與服務

7.2/10 

設施服務

8.0/10 

住宿狀況

7.6/10 

環保程度

評價

6/10 一般

真實旅客

商務旅客, 多人同遊
Price is good, it’s clean
於 2021 年 4 月住了 1 晚
Vik 於 2021年5月11日的回應
Thank you for choosing to stay with us. We were happy to serve you. Hope to see you again. Your feedback and suggestions help us to improve are services. Team Urban Boutique Hotel

8/10 不錯

Jerri

讚好：整潔度和住宿狀況
Carpet needed deep cleaning.
於 2024 年 5 月住了 1 晚
fenil 於 2024年5月3日的回應
Thank you for staying with us. Sorry for inconveniences.

10/10 優異

Yohjander

Está muy cómoda, limpia y una tranquilidad espectacular
於 2024 年 4 月住了 3 晚
fenil 於 2024年5月2日的回應
Thank you for staying with us.

2/10 很差

Kaitlyn (Bladenboro)

親子同遊
不滿：職員與服務
Unhelpful and compassionless
於 2024 年 4 月住了 1 晚

8/10 不錯

Dulcy

讚好：整潔度、職員與服務和住宿狀況
The bed was so comfortable.
於 2024 年 4 月住了 1 晚
fenil 於 2024年4月22日的回應
Thank you for staying with us.

2/10 很差

Daniel

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
The hotel manager wants to charge extra money which doesn’t show up in the reservation. Even with that, I wanted to pay because I was already too tired but then the manager didn’t allow me to stay there and canceled my reservation. This is the worst experience I had in my life
於 2024 年 4 月住了 1 晚

10/10 優異

Reggie

於 2024 年 3 月住了 5 晚
fenil 於 2024年4月24日的回應
Thank you for staying with us.

2/10 很差

Gene-Autry Singleton

不滿：整潔度、職員與服務、設施服務和住宿狀況
I travel a lot and this hotel was the worst place I’ve ever stayed at. The front desk lady was extremely rude. One day I get back to the hotel ready to relax and all the linens had been stripped from the bed and it was hours before they replaced them. The next day I told them I didn’t need service and they barged in my room after telling them I didn’t need service and asked that I leave the room. Felt very uncomfortable at this hotel.
fenil 於 2024年3月20日的回應
Sorry for inconvenience.

10/10 優異

Linda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay; we would have liked the bed not to be so soft but still not bad. Nice play along with being able to go across the street to eat.
於 2024 年 3 月住了 1 晚
fenil 於 2024年3月18日的回應
Thank you for staying with us.

10/10 優異

Jessica

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property and staff excellent. It can be loud because of the cars and trucks near.
於 2024 年 3 月住了 3 晚
fenil 於 2024年3月18日的回應
Thank you for staying with us.

2/10 很差

Skaia

Thumbs down
於 2024 年 3 月住了 2 晚
fenil 於 2024年3月14日的回應
sorry for inconvenience.

8/10 不錯

Brett

讚好：整潔度、職員與服務、設施服務和住宿狀況
For the price the room was fine. We only stayed 2 night and arrived fairly late. Check in was easy and staff were friendly and quick. The room was clean and nice with solid floors, nice large bathroom etc. The bed mattress was a little lumpy and you sink in the middle. Bathroom Door was difficult to close. Otherwise fine. Breakfast looked great but we didn’t have time.
於 2024 年 3 月住了 1 晚
fenil 於 2024年3月14日的回應
Thank yo for staying with us.

10/10 優異

Jose

讚好：整潔度和設施服務
Nice and clean, good costumer service
於 2024 年 3 月住了 1 晚
fenil 於 2024年3月14日的回應
Thank yo for staying with us.

10/10 優異

Cynthia

於 2024 年 2 月住了 1 晚
fenil 於 2024年3月21日的回應
Thank you for staying with us.

8/10 不錯

Kelly

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nicely decorated refurbished older motel, strategically located near downtown. Priced right and staff was friendly. Definitely would stay again
於 2024 年 2 月住了 1 晚
fenil 於 2024年2月26日的回應
Thank you for staying with us.

8/10 不錯

Glenn

讚好：整潔度和住宿狀況
Clean!
於 2024 年 2 月住了 1 晚
fenil 於 2024年2月25日的回應
Thank you for staying with us.

10/10 優異

Hosea

於 2024 年 2 月住了 2 晚
fenil 於 2024年3月21日的回應
Thank you for staying with us.

10/10 優異

Savannah

於 2024 年 2 月住了 1 晚
fenil 於 2024年3月21日的回應
Thank you for staying with us.

10/10 優異

Hosea

讚好：整潔度、職員與服務、設施服務和住宿狀況
Modern Container Construction... beautiful Greenville wooded view... very clean and modern interior... lovely hot breakfast... Boutique Style affordability... and the $100 Security Deposit was a shock, however, I can see how it will keep this unique specialty property clean and special over time. Not necessarily a Sports Bar patron however, there's one with great food an inviting staff, and lots of warm neighbors across the road. Easy walk to Main Street for excellent restaurant choices, General Store shopping, and the famous Falls.
於 2024 年 2 月住了 1 晚
fenil 於 2024年2月19日的回應
Thank you for staying with us.

10/10 優異

Jeni

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me and my husband stayed the night here for our anniversary and it was amazing! Very clean and nice! Got late checkout at 12 and they were very nice about it! Breakfast was a good selection as well! Easy check in. There is a 100$ deposit that gets refunded back to you. Incase anyone isn't aware of that but it was a easy stay!
於 2024 年 2 月住了 1 晚
fenil 於 2024年2月17日的回應
Thank you for staying with us.

6/10 一般

Catherine

讚好：職員與服務和住宿狀況
It was ok for the money, most likely wouldn’t stay there alone. Room needs better noise insulation
於 2024 年 2 月住了 1 晚
fenil 於 2024年2月17日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4/10 欠佳

Juan (Hartland)

商務旅客
不滿：職員與服務、設施服務和住宿狀況
Mattress was. Terrible.The breakfast was not available on Monday and very limited on Tuesday and Wednesday, on Thursday the scrambled eggs were sitting in water. The staff was missing and the maid service was poor. They were in the room spying every day but didn't make the bed or refresh the linens.
於 2024 年 1 月住了 4 晚
fenil 於 2024年2月2日的回應
Sorry for inconvenience. we do serve breakfast every day. There is no water in eggs its steam that create water. We do have sign on door says ring the bell for service.

4/10 欠佳

Anna

家人同遊
讚好：客房舒適度
不滿：職員與服務
於 2024 年 1 月住了 1 晚
FENIL 於 2024年1月29日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 不錯

Phillip

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, nice updates, great breakfast selection, and good price. It’s not a negative because some may like soft beds, I prefer firm. Would recommend and would stay again if in the area.
於 2024 年 1 月住了 1 晚
fenil 於 2024年1月28日的回應
Thank you for staying with us.

2/10 很差

Franklin (Lawrenceville)

不滿：整潔度、職員與服務、設施服務和住宿狀況
The employees are super rude. Booked 2 nights but after 24hrs . Super thin walls. Beds uncomfortable. The bathroom makes it look nice but that’s about it
fenil 於 2024年1月17日的回應
Guest only made reservation for 1 night. And check out was at b11:00 am. Guest refuse to check out and they check out at 1:00 pm.

6/10 一般

Debbie

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
$100 deposit to stay was too much.
於 2024 年 1 月住了 2 晚
Fenil 於 2024年1月15日的回應
Thank you for staying with us. When you make reservation throw Hotels.com they clearly state under Fees & policies (A damage deposit of USD 100 will be collected before check-in) on expedia website.

10/10 優異

Karie

於 2024 年 1 月住了 1 晚
fenil 於 2024年1月28日的回應
Thank you for staying with us.

2/10 很差

Cheryl

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Would not recommend it to anyone.Even had roaches
於 2023 年 12 月住了 2 晚
fenil 於 2024年2月2日的回應
Thank you for staying

8/10 不錯

Ana Victoria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hospedagem agradável
É um hotel limpo, com boas instalações e preço extremamente acessível. Passamos apenas uma noite e o hotel correspondeu ao propósito.
於 2023 年 12 月住了 1 晚
fenil 於 2024年1月3日的回應
Thank you for staying with us.

6/10 一般

john

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Owner
All Taxes should be included City tax is not , it’s a pain for my office To send in the payment At one time I had 3 rooms there All payments should be included with Hotels.coms
於 2023 年 12 月住了 1 晚
fenil 於 2023年12月31日的回應
Thank you for staying with us. When you make reservation throw Hotels.com they clearly state under Mandatory fees (You'll be asked to pay the following charges by the property at check-in or check-out: An effective city/local tax rate will be charged) by Hotels.com

10/10 優異

Marcus

讚好：整潔度
於 2023 年 12 月住了 1 晚
fenil 於 2023年12月27日的回應
Thank you for staying with us.

10/10 優異

john

於 2023 年 12 月住了 5 晚
fenil 於 2023年12月31日的回應
Thank you for staying with us.

10/10 優異

Gabrielle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Worth the price.
Loved the aesthetic. Very comfortable and well decorated. There is some wear and tear. Nothing a coat of paint and a little tlc can't fix. Overall a nice stay with friendly staff.
於 2023 年 12 月住了 1 晚
fenil 於 2023年12月22日的回應
Thank you for staying with us.

6/10 一般

Charlotte

商務旅客
讚好：整潔度
不滿：住宿狀況和客房舒適度
You get what you pay for.
Overall, the accommodations were clean. The bed sank down in the center making for a very uncomfortable sleep.
於 2023 年 12 月住了 1 晚
fenil 於 2023年12月17日的回應
Thank you for staying with us.

10/10 優異

Marni

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
fenil 於 2023年12月14日的回應
Thank you for staying with us.

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Furnishings
於 2023 年 12 月住了 1 晚
fenil 於 2023年12月10日的回應
Thank you for staying with us.

8/10 不錯

Andrea

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The place was clean. The owners extremely kind and helpful. Beds were ok if you had one person I them. With two you rolled to middle.
於 2023 年 11 月住了 8 晚
Fenil 於 2023年11月30日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2/10 很差

Howard

伴侶同遊, 寵物同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I didn’t like finding needles on the ground by my car. I didn’t like the clientele. The staff were rude. The breakfast was horrible. I did not feel safe there. The carpet was so stained. I left and still waiting for a refund. Multiple homeless people living there. Do NOT stay here
於 2023 年 11 月住了 6 晚
fenil 於 2023年11月25日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We do not have any homeless people on property. You reservation make and pay to expedia. Expedia is responsible for your refund.

10/10 優異

Carol

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
super friendly staff, check in and out was a breeze , room was clean, good tv and net , and price was great
於 2023 年 11 月住了 1 晚
fenil 於 2023年11月23日的回應
Thank you for staying with us.

2/10 很差

Jaehwan

商務旅客
不滿：職員與服務和客房舒適度
very uncomfortable hotel
於 2023 年 11 月住了 1 晚
FENIL 於 2023年11月22日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We do require deposit at check in time.

10/10 優異

Jason

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome getaway
Great place to stay. We did a weekend trip and they were accommodating to us. We needed parking for a truck and trailer and we had our service animal with us and they helped fulfill our needs. Thank you!
於 2023 年 11 月住了 1 晚
fenil 於 2023年11月21日的回應
Thank you for staying with us.

6/10 一般

Lori

伴侶同遊, 寵物同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
If you are traveling with a pet, I would NOT recommend staying here. I travel often with my dog, and I have never encountered a hotel with the level of restrictions that this one has. Although pets are allowed in some rooms, and the fee is relatively reasonable, they are VERY strict about not allowing you to leave your animal in the room when you aren't there, even if the animal is crated. You can't even leave your pet in the room while you walk down to breakfast in the morning. (Oh, and the free breakfast will cost you $10 if you try to take it back to your room.) They really shouldn't advertise being pet friendly when they are actually quite unfriendly to pets and their owners. If you are not traveling with any pets, then this is a clean and comfortable place for a reasonable price. The staff, however, is NOT AT ALL welcoming, and when I checked in they were far more interested in ensuring that I followed all of their rules than in making me feel at home. All in all, I won't plan on returning.
fenil 於 2023年11月20日的回應
When you make reservation expedia did send you hotel pet policy .(Please be advised that if you are bringing your dog on your travels, you book must a pet-friendly room, and dogs must not be left unattended. Please do not hesitate to reach out if you have further questions regarding our pet policy, we're happy to help.)

10/10 優異

Willim M

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
fenil 於 2023年11月19日的回應
Thank you for staying with us.

8/10 不錯

George

於 2023 年 11 月住了 1 晚
fenil 於 2023年12月10日的回應
Thank you for staying with us.

8/10 不錯

Clinton

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚
fenil 於 2023年11月17日的回應
Thank you for staying with us.

8/10 不錯

Savannah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
fenil 於 2023年11月16日的回應
Thank you for staying with us.

8/10 不錯

Evan

於 2023 年 11 月住了 1 晚
fenil 於 2023年12月10日的回應
Thank you for staying with us.

10/10 優異

Christopher

於 2023 年 11 月住了 1 晚
fenil 於 2023年12月10日的回應
Thank you for staying with us.

8/10 不錯

Alisha

多人同遊
讚好：整潔度、職員與服務和住宿狀況
An older property that has been renovated. Very easy to drive or Uber to downtown.. only a few minutes away. I would stay here again. The price was reasonable, the inside of the room seemed new and clean, and they offered complimentary breakfast and housekeeping daily.
於 2023 年 11 月住了 3 晚
Fenil 於 2023年11月13日的回應
Thank you for staying with us.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay!!!
Excellent stay - for the price, cleanliness and service was of infinite value!
於 2023 年 11 月住了 1 晚
fenil 於 2023年11月12日的回應
Thank you for staying with us.