Overall good stay but there was no one at the desk when getting in and when she finally came , she attempted to charge full price for a room we’d already paid for. They need a bell or something near the desk if they’re short staffed so we aren’t just standing there waiting for service. The bathroom was not spotless which is what I expect from a hotel.
Mikia
於 2024 年 3 月住了 1 晚
6/10 一般
Mary
伴侶同遊
2024年2月25日
讚好:職員與服務
The entire staff was exceptional!
Mary
於 2024 年 2 月住了 3 晚
8/10 不錯
Ryan
商務旅客
2024年1月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The facility needs a good cleaning outside and rates are rather high for the type of hotel and the area.
Ryan
於 2024 年 1 月住了 1 晚
10/10 優異
Donald J
家人同遊
2024年1月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk staff were very helpful.
Donald J
於 2024 年 1 月住了 1 晚
10/10 優異
Quinton
2023年12月25日
讚好:整潔度、職員與服務和住宿狀況
Quinton
於 2023 年 12 月住了 2 晚
10/10 優異
Charles
2023年12月24日
讚好:整潔度、職員與服務和住宿狀況
Charles
於 2023 年 12 月住了 1 晚
2/10 很差
Charles (Huntersville)
家人同遊
2023年12月4日
不滿:職員與服務、設施服務和住宿狀況
When we walked into the lobby, there was no one at the front desk to greet us, and it said go to first door on the left. No one answered at the door was walking back to the front desk, and someone came out from the back asking if they could help us. When we booked the room There was nothing mentioned about the hotel being under renovation. But later we found out the prices were jacked up due to a Christmas parade being in town. I think we were overcharged due to renovations and inconvenience. Light switches in the room did not work. Had loose wires under the AC unit. Not sure if they were live or not. On the website it says they had a pool which they did but it was not to be used Due to renovations. The bathroom did not even have a toilet paper holder due to renovations, toilet paper was on the back of the toilet.