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格羅頓旅館的評價

3.5 out of 5
格羅頓旅館
128 Main Street, Groton, MA

評價

9.6

完美

10 分評分，優異；341 則評價中有 279 則" "
8 分評分，不錯；341 則評價中有 44 則" "
6 分評分，一般；341 則評價中有 14 則" "
4 分評分，欠佳；341 則評價中有 2 則" "
2 分評分，很差；341 則評價中有 2 則" "

9.8/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.8/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

NI

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Kaitlyn Jennings, Front Desk Manager 於 2019年10月26日的回應
Hello! Thank you for staying with us. We appreciate you taking the time to provide your positive feedback! We hope we will have an opportunity to host you in the future! Best, Kaitlyn Jennings Front Desk Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good hotel, nice staffs. I always choose this hotel when I visit my daughter.
於 2019 年 2 月住了 1 晚
Kaitlyn Jennings, Front Desk Supervisor 於 2019年3月30日的回應
Hello, Thank you for staying with us! We are so glad to hear that you choose us when you come to visit your daughter! We're happy to here for you! We look forward to seeing you again! Warm regards, Kaitlyn Jennings Front Desk Supervisor

10/10 優異

Wei Wei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A brand new hotel, very good location and nice staff
於 2018 年 9 月住了 3 晚
Kaitlyn Jennings, Front Desk Supervisor 於 2018年10月4日的回應
Hello, Thank you for choosing to stay with us! Your positive feedback means so much to us. We hope we will have the opportunity to host you again in the future! Warm Regards, Kaitlyn Jennings Front Desk Supervisor

8/10 不錯

Katherine

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Matthew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoy the free coffee and tea station near check-in, as well as the daily breakfast and fitness center. Nice view of the nearby hill from backside of property. Make sure to see it during sunset.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月18日的回應
Thank you for choosing The Groton Inn!

10/10 優異

susan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月18日的回應
Thank you for choosing The Groton Inn!

10/10 優異

Mary

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Guest Services 於 2024年4月18日的回應
Thank you for choosing The Groton Inn!

10/10 優異

Paul

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our time at the hotel
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月10日的回應
Thank you for staying with us! We are happy to hear you enjoyed your stay!

10/10 優異

linda

於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月29日的回應
Thank you for staying with us!

10/10 優異

Arelis

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Thumbs up
於 2024 年 3 月住了 1 晚
Guest services 於 2024年3月25日的回應
Thank you for staying with us!

10/10 優異

Jennifer

讚好：整潔度
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月18日的回應
Thank you for staying with us!

10/10 優異

William (Canton)

讚好：住宿狀況
The Accessible room was nicely designed, located and clean. But as in all hotels it is furnished for short people: appropriate, yes, but a tall person with impaired quadriceps who has trouble rising from a seated position needs to bring boosters.
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月5日的回應
Thank you for the feedback

10/10 優異

Danielle

讚好：整潔度、職員與服務和住宿狀況
The pillows and bed were super comfortable. I liked the room amenities such as the soap and shampoo brand. The included continental style breakfast had nice options and was delicious. Friendly Staff. Great location. I would highly recommend a stay here.
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年2月17日的回應
We are happy to hear you have enjoyed your stay!Hope to see you soon

10/10 優異

Ken

於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月21日的回應
Thank you for staying with us!

10/10 優異

Thomas

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Warm breakfast no longer.
於 2024 年 1 月住了 2 晚
Guest Services 於 2024年2月2日的回應
Thank you for the feedback

10/10 優異

Nicole

家人同遊
讚好：職員與服務和住宿狀況
Love the accommoding staff and beautiful room.
於 2024 年 1 月住了 2 晚
Guest Servies 於 2024年2月2日的回應
Thank you for the feedback and thank you for staying with us!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great inn, not great breakfast
Overall it was a very nice stay. The staff were friendly and helpful, the accommodations were comfortable and clean. The only issue we had was that the breakfast was not like what was pictured. Rather than a nice filling breakfast we were offered a covid-era grab and go situation that was not very filling or tasty. You'd think that such a nice inn would offer a better breakfast for guests.
於 2024 年 1 月住了 2 晚
Guest Services 於 2024年1月12日的回應
Thank you for your feedback!

10/10 優異

Xiaoying

於 2024 年 1 月住了 2 晚
Guest Services 於 2024年1月12日的回應
Thank you for the feedback

6/10 一般

Flora (Madison)

家人同遊
讚好：住宿狀況
不滿：職員與服務
The property from the outside was pretty but for the cost we were not impressed with the room’s cleanliness or the service provided. Our children slept on the pull out couch which flung crumbs everywhere when they pulled it out. It had bedding already on it which I really didn’t think was clean but there were no extra linens in the closet just one pillow. The bathroom being accessible was fine, but no matter how you put the shower curtain water was all over the floor. The water temp was also difficult to control. The biggest issue was them denying the free breakfast that Expedia said was included for the hotel and listed under each room option. According the the hotel’s staff, “That’s wrong and false advertising on Expedia’s part and they can’t make decisions for them.” I’ve honestly never had hotel staff be argumentative about it and refusing to honor it. We’ve had family who stayed there before with no issue, but we will not stay again.
於 2023 年 12 月住了 2 晚
Guest Services 於 2024年2月2日的回應
Thank you for your feedback

10/10 優異

Jane Sook

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Guest Services 於 2024年1月12日的回應
Thank you for staying with us!

10/10 優異

Douglas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Guest Services 於 2023年10月4日的回應
Thank you for staying with us!

10/10 優異

Marianne

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a beautiful Inn in the center of the Town of Groton. There are numerous ways to enjoy a relaxing visit. Outdoor seating offers views of rolling hillsides and a quiet Main Street. On chillier evenings, there is a large fireplace in the lobby with comfortable seating. Our room was spacious and very quiet.
於 2023 年 9 月住了 1 晚
Guest Services 於 2023年9月28日的回應
Thank you for staying with us. We are happy to hear you enjoyed your stay!

6/10 一般

Debra

家人同遊
於 2023 年 9 月住了 1 晚
Guest Services 於 2023年9月5日的回應
Thank you for the feedback

10/10 優異

Carol

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very happy with this property.
於 2023 年 8 月住了 1 晚
Sofia-Guest Services 於 2023年9月1日的回應
Thank you for staying with us. We are happy that you enjoyed your stay!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was nice.
於 2023 年 8 月住了 2 晚
Sofia-Guest Services 於 2023年9月1日的回應
Thank you for staying with us. We are happy that you enjoyed your stay!

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Sofia -Guest Services Manager 於 2023年9月1日的回應
Thank you for staying with us. We are happy that you enjoyed your stay!

10/10 優異

Meredith

讚好：整潔度、職員與服務和住宿狀況
Beautiful property. Quiet. Attentive staff. And is an easy drive to Harvard, Lexington, Lincoln, Concord, and other beautiful NE destinations.
於 2023 年 8 月住了 1 晚
Sofia -Guest Services manager 於 2023年9月1日的回應
Thank you for staying with us. We are happy that you enjoyed your stay!

10/10 優異

Rivka (New York)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Sofia-Guest Services Manager 於 2023年9月1日的回應
Thank you for staying with us. We are happy that you enjoyed your stay!

10/10 優異

Marlene

於 2023 年 8 月住了 1 晚
Guest Services 於 2023年9月13日的回應
Thank you for staying with us! We are happy you enjoyed your stay!

10/10 優異

Michael (Waltham)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Inn is beautiful. Groton and the surrounding area is wonderful.
於 2023 年 8 月住了 1 晚
Guest Services 於 2023年9月13日的回應
Thank you for staying with us! We are happy you enjoyed your stay!

8/10 不錯

Lloyd

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Sofia--Guest Services Manger 於 2023年8月17日的回應
Thank you for staying with us!

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Prepare to Prove You are Worthy of Staying Here!
Very rarely have I stayed at an inn where I was made to feel unwelcome -- The Groton Inn is in that category. The woman who handled our checkout was very nice, but otherwise we were made to feel like second-class guests. The worst were the other guests, of whom many were there for a wedding -- they were exceptionally rude and acted like we were animals. The room itself was nice, clean, and comfortable, though strangely laid out, with a lot of open space in the middle of the room. It's a charming historic inn, but I think I must lack the proper pedigree to stay there, so in the future, I will not make such a mistake. We are treated much better at Marriott and Hyatt properties for half the price.
於 2023 年 7 月住了 1 晚
Guest Services 於 2023年8月1日的回應
Thank you for the feedback

10/10 優異

Katrina

於 2023 年 7 月住了 2 晚
Sofia-Guest Service manager 於 2023年7月20日的回應
Thank you for staying with us!

10/10 優異

Daniel

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Really nice place.
於 2023 年 7 月住了 1 晚
Sofia-Guest services manager 於 2023年7月20日的回應
Thank you for the nice feedback and thank you for staying with us!

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
Excellent
於 2023 年 6 月住了 1 晚
Sofia- Guest Services 於 2023年7月1日的回應
Thank you for staying us we are happy you enjoyed your stay!

10/10 優異

perpetua

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Sofia- Guest Services 於 2023年7月1日的回應
Thank you for staying with us, we are happy you enjoyed your stay!

10/10 優異

Erika

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Sofia-Guest Services 於 2023年6月30日的回應
Thank you for staying with us!

8/10 不錯

William

於 2023 年 6 月住了 2 晚
Sofia-Guest Services 於 2023年6月30日的回應
Thank you for staying with us!

10/10 優異

Mark

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Love it
於 2023 年 6 月住了 1 晚
Sofia-Guest Service Manager 於 2023年6月29日的回應
Thank you for staying with us! We hope to see you soon.

2/10 很差

Deborah

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 2 晚
Sofia 於 2023年6月30日的回應
Thank you for the feedback

10/10 優異

Steven

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Perfect place to stay. Zero complaints
於 2023 年 6 月住了 2 晚
Sofia -Guest Services 於 2023年6月20日的回應
Thank you for the nice feedback. We are happy you enjoyed your stay with us!

10/10 優異

Ellen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel with comfortable amenities.
於 2023 年 5 月住了 1 晚
Sofia -Guest Services Manager 於 2023年5月30日的回應
Thank you for the nice feedback and thank you for staying with us! We hope to see you soon!

10/10 優異

LEE

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Sofia -Guest Services Manger 於 2023年5月21日的回應
Thank you for staying with us! We are happy that you enjoyed your stay!

6/10 一般

真實旅客

商務旅客
不滿：住宿狀況
Overnight stay
No window covering on one window which was across from a street lamp so the room was lit up all night. The lower mattress had either a stain from leaking walls or a big stain from something else. Entire corner of the mattress was covered in something. We arrived on a late flight, hotel was called ahead of time so that we would not inconvenience anyone. Front desk woman was unkind and short. Continually reminding us of extra charges we may incur since we booked through Expedia. We did not eat there nor did we take a bottle of water because it seemed as though we would not pay? I will not stay here in the future.
於 2023 年 4 月住了 1 晚
Sofia Stremmenos, Guest Services Manager 於 2023年4月20日的回應
Thank you for the feedback

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 1 晚
Sofia Stremmenos, Guest Services Manager 於 2023年4月20日的回應
We are happy you enjoyed your stay. Thank you for staying with us!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Magazine-like
My wife and I always stay here when we visit Boston. It is a lovely facility. Groton is also incredibly beautiful.
於 2023 年 3 月住了 4 晚
Sofia Stremmenos, Guest Services Manager 於 2023年3月22日的回應
Thank you so much for staying with us!We are happy to hear you have enjoyed your stay!

10/10 優異

Danielia

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Clean, charming and quaint.
於 2023 年 3 月住了 1 晚
Sofia Stremmenos, Guest Services Manager 於 2023年3月21日的回應
Thank you for staying with us!We are happy to hear you enjoyed your stay.

10/10 優異

HELEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Historic Detail with Modern Touches
The service at the front desk was as warm and welcoming as the brightly burning fire in the front lobby. The colonial décor matched the setting of this stately building in the center of Groton, but also included lovely modern touches like gleaming new bathroom fixtures and double hung shades to filter light or darken the room. It was the perfect setting for our honeymoon.
於 2023 年 3 月住了 1 晚
Sofia Stremmenos, Guest Services Manager 於 2023年3月21日的回應
Congratulations !!We are happy to hear you enjoyed your stay with us. Thank you for the positive and kind feedback.

10/10 優異

Tina

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 1 晚
Sofia Stremmenos, Guest Services Manager 於 2023年4月6日的回應
Thank you for staying with us!

10/10 優異

MARSHA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Truly lovely hotel
A beautiful, elegant yet comfortable inn with spacious rooms. Front desk staff was excellent. Wish I could have stayed longer. Hope to return soon. Highly recommend!!!
於 2023 年 3 月住了 1 晚
Sofia Stremmenos, Guest Services Manager 於 2023年3月10日的回應
Thank you for the great feedback. We are very happy to hear you enjoyed your stay!