Gruenau im Almtal Gruppenumlauf Ski Lift Hotels

"The room was clean and comfortable with a well equipped kitchenette including a two burner induction cooktop with pots, frying pan and cooking utensils, toaster, electric kettle, coffee maker, plates, bowls, mugs, glasses, small refrigerator and sink with soap and towels, oil, balsamic vinegar, salt and pepper. A small table for two was provided. The bathroom was spotless and well appointed including a towel warming rack which was great for drying a few items of washed clothing. The lack of a lobby/reception staff was a minor issue as the key code and room number did not arrive in my email until about 30min after we were supposed to be able to get in. Fortunately I tried clicking on the link that needed to be completed before arrival and the necessary instructions were there. I tried messaging for assistance via the Expedia app and didn’t receive an answer. The hotel name is on the side of a ban building so it wasn’t easy to find. The entrance is tucked at the back of the bank which also wasn’t clear. There was also no information about parking. I again messaged via Expedia. The response took an hour. A parking garage is close by on a parallel road. If you park on the top floor, one more set of steps takes you to a walkway through to the street the hotel is on. A parking pass is available from the town office. We would return again…and would better know how to park and get in! "

"Great stay"

"Great Staff. Super Clean!"

"Clean and comfortable room. Always a pleasure to stay here"

"Das Zimmer entsprach den auf der Website dargestellten Fotos nicht. Dieses Zimmer ist zudem in den öffentlich zugänglichen Bildmaterialien des Hotels nicht abgebildet. Auf unsere Beschwerde an der Rezeption konnte kein adäquates Lösungskonzept angeboten werden. Ein Mitarbeiter teilte uns lediglich mit, dass die Fotos auf der Website bereits aktualisiert worden seien, die Renovierungsarbeiten jedoch nicht in allen Zimmern durchgeführt wurden."

"Beautiful property and location. Spa facilities and reception staff outstanding. "