Dear Valued Guest,
Thank you for sharing your recent experience at China Hotel, A Marriott Hotel. We are pleased to hear you had a pleasant stay with us. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel
10/10 優異
Chan
2018年10月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great for leisure and business trips
Excellent location with transportation facilities
Excellent breakfast buffet
Excellent services
Chan
於 2018 年 9 月住了 2 晚
Ritam Dharod 於 2018年10月8日的回應
Dear Chan,
Thank you for sharing your recent experience at China Hotel, A Marriott Hotel. We are pleased to hear you had a pleasent stay with us, especially appreaciating our grand breakfast buffet, rooms and location. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
10/10 優異
Yung Yung
2018年10月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yung Yung
於 2018 年 7 月住了 2 晚
Ritam Dharod 於 2018年10月8日的回應
Dear Yung,
Thank you for sharing your recent experience at China Hotel, A Marriott Hotel. We are pleased to hear you had a pleasent stay with us. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
6/10 一般
真實旅客
2018年10月1日
真實旅客
於 2018 年 9 月住了 1 晚
Ritam Dharod 於 2018年10月8日的回應
Dear Valued Guest,
Thank you for sharing your recent experience at China Hotel, A Marriott Hotel. We are pleased to hear you had a pleasent stay with us. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
10/10 優異
Siu Wan
2018年9月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Siu Wan
於 2018 年 8 月住了 1 晚
Ritam Dharod 於 2018年9月30日的回應
Dear Siu,
Thank you for sharing your recent experience at China Hotel, A Marriott Hotel. We are very happy to hear you had a excellent stay with us. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
8/10 不錯
christine s l (香港)
2018年9月21日
讚好:職員與服務、住宿狀況和客房舒適度
christine s l
於 2018 年 9 月住了 2 晚
Ritam Dharod 於 2018年9月25日的回應
Dear Christine,
Thank you for sharing your recent experience at China Hotel, A Marriott Hotel. We are very happy to hear you had a excellent stay with us. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
8/10 不錯
CT (Hong Kong)
2018年9月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Close to subway; nice staff; restaurants around
Cozy and spacious room; good facilities maintenance; helpful and fluent English speaking staff (male at lobby counter, check-in day 28/7 lunch time); wide range of food choice around; hotel restaurants not pricey. Very satisfied, will be back again!
CT
於 2018 年 7 月住了 1 晚
Ritam Dharod 於 2018年9月14日的回應
Dear Valued Guest,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel with us. We are very happy and glad to hear you had a wonderful experience with us. Your kind words further motivate us to strive for perfection. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet your expectations, but surpass them!
Ritam Dharod ,
Public Relations Officer,
China Hotel, A Marriott Hotel.
6/10 一般
FENG SHENG
2018年9月6日
FENG SHENG
於 2018 年 8 月住了 2 晚
Ritam Dharod 於 2018年9月11日的回應
Dear Feng,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel with us. We are sorry to hear your expectations were not met. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet your expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
8/10 不錯
LING YI
2018年8月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
LING YI
於 2018 年 8 月住了 2 晚
Ritzy Wang 於 2018年8月21日的回應
Dear LING YI , Thank you for sharing your recent experience at China Hotel, A Marriott Hotel. We are very happy to hear you had a pleasent stay with us. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them! Ritzy Wang, Social Media Manager, China Hotel, A Marriott Hotel.
10/10 優異
WANWEI
2018年8月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
WANWEI
於 2018 年 8 月住了 2 晚
Ritzy Wang 於 2018年8月14日的回應
Dear WANWEI, Thank you for sharing your recent experience at China Hotel, A Marriott Hotel. We are very happy to hear you had a excellent stay with us. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them! Ritzy Wang, Social Media Manager, China Hotel, A Marriott Hotel.
8/10 不錯
Chi Cheong
2018年8月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chi Cheong
於 2018 年 8 月住了 1 晚
Ritzy Wang 於 2018年8月14日的回應
Dear Chi Cheong, Thank you for sharing your recent experience at China Hotel, A Marriott Hotel. We are very happy to hear you had a pleasent stay with us. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them! Ritzy Wang, Social Media Manager, China Hotel, A Marriott Hotel.
8/10 不錯
Joseph
2018年7月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
GOOD SERVICES AT FRONT DESK
Overall, hotel services are good and receptionists are experienced to explain your needs.
Joseph
於 2018 年 7 月住了 2 晚
Ritam Dharod 於 2018年8月1日的回應
Dear Joseph,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel with us. We are happy to hear you had a pleasent stay with us, especially appreaciating the hotel services and staff service and attitude. We thank you for your kind encouraging words. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet your expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
8/10 不錯
真實旅客
2018年6月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 1 月住了 1 晚
Ritam Dharod 於 2018年6月26日的回應
Dear Valued Guest,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel with us. We are very happy to hear you had a pleasent stay with us. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
10/10 優異
siu ling pat
2018年6月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
siu ling pat
於 2018 年 6 月住了 1 晚
Ritam Dharod 於 2018年6月22日的回應
Dear Siu Ling,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel with us. We are very happy to hear you had a excellent stay with us especially. Upon your next visit, you could try out our Food Street or Four Seeasons Restaurants situated on the ground floor for more varieties of local Cantonese as well as Chinese dishes. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
4/10 欠佳
Candy (China hotel )
2018年6月10日
讚好:職員與服務
不滿:住宿狀況和客房舒適度
酒店廁所板鬆脫,煲水跳制,房間裝修舊
Candy
於 2018 年 6 月住了 1 晚
Ritam Dharod 於 2018年6月11日的回應
Dear Candy,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel with us. We are sorry to hear that your had expectations were not met. I have communicated with the respective teams so that this remains an isolated case. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou.
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
8/10 不錯
YU WEN
2018年5月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YU WEN
於 2018 年 5 月住了 1 晚
Ritam Dharod 於 2018年6月1日的回應
Dear Wen,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel with us. We are very happy to hear you had a pleasent stay with us. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
8/10 不錯
Yunlong
2018年5月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great location, old fashioned but everything functioned, reception is quite caring
Yunlong
於 2018 年 5 月住了 1 晚
Ritam Dharod 於 2018年5月21日的回應
Dear Yunlong,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel with us. We are very happy to hear you had a excellent stay with us, especially enjoying and appreciating our location, and staff service. One of our key priorities is to provide the highest level of friendly and courteous service. We are looking forward to welcome and to serve you again whenever your travels may bring you back to Guangzhou. Your next stay will not only meet the same expectations, but surpass them!
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
10/10 優異
Fuchi
2018年4月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
廣州南站地鐵站出口旁的好酒店
廣州南站最好的酒店選擇,服務快速,親切細心,下次還會再選擇入住的好地方。
Fuchi
Joe Cai 於 2018年4月9日的回應
親愛的賓客,
非常感謝您分享近日于中國大酒店的居停體驗。為客人提供優質的居停體驗使我們的使命,我們非常欣喜獲悉您對本次住宿的滿意體驗。閣下的寶貴點評將分享至酒店團隊,以啟發和激勵員工保持優質的服務水準,并繼續為酒店賓客提供超越期望的服務。感謝閣下選擇入住中國大酒店,期待您的再次光臨!
Joe Cai
公共關係主任,
中國大酒店
8/10 不錯
真實旅客
2018年4月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great experience, best location, nice staffs. Close to subway exit
真實旅客
於 2018 年 3 月住了 2 晚
Ritam Dharod 於 2018年4月8日的回應
Dear Valued Guest,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel with us. One of our key priorities is to provide the highest level of friendly and courteous service. We are happy to hear that you enjoyed out location as well as the service provided by our skilled associates. We are eagerly waiting to welcome and to serve you again whenever your travels bring you back.
Ritam Dharod,
Public Relations Officer,
China Hotel, A Marriott Hotel.
8/10 不錯
CHING LONG
2018年4月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHING LONG
Ritam Dharod 於 2018年4月8日的回應
Dear Ching,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel. We appreciate your feedback and are delighted to hear that you enjoyed and had a great stay. Thank you again for your feedback and we looking forward to welcome you back in the near future to make your next experience even more enjoyable.
Ritam Dharod,
Public Relations Officer ,
China Hotel, A Marriott Hotel.
尊敬的Moon,
非常感謝您分享近日于中國大酒店的居停體驗。為客人提供優質的居停體驗是我們的使命,客人的意見一直是我酒店管理當局關注的重點。獲悉閣下的酒店房間服務體驗未能達到預期,您所反饋的問題已引起我酒店的高度重視,并第一時間與相關部門溝通處理。感謝閣下選擇入住中國大酒店,我們期望中國大酒店始終是您出行廣州的首選。
Joe Cai
公共關係主任
中國大酒店
尊敬的賓客,
感謝您抽空分享近日于中國大酒店的居停體驗!為客人提供整潔、衛生的居停環境一直是我酒店管理的重點,對於閣下入住期間遇到的房間清潔問題,我們深表歉意!您的意見酒店管理當局高度重視,并已督促相關部門加以改進。感謝閣下選擇入住中國大酒店,期待您的再次光臨!
Joe Cai
公共關係戶主任
中國大酒店
8/10 不錯
Suet Mui
2018年3月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通非常方便,地鉄站口,但遊水pool 就不開放,電梯不用房卡就可乘坐,不那麼安全
Suet Mui
Joe Cai 於 2018年3月30日的回應
尊敬的賓客,
非常感謝您分享近日于中國大酒店的居停體驗!為客人提供優質的居停服務是我們的使命,我們一直致力於為賓客提供殷勤細緻的服務,客人的意見一直是我酒店管理當局關注的重點。您所反饋的問題已引起我酒店的高度重視,并第一時間與相關部門溝通處理。感謝閣下選擇入住中國大酒店,期待您的再次光臨!
Joe Cai
公共關係戶主任
中國大酒店
10/10 優異
Chris
2018年2月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chris
Joe Cai 於 2018年3月12日的回應
Dear Valued Guest,
Thank you for sharing your experience at China Hotel, A Marriott Hotel. We are very pleased to hear that you had a pleasant stay with us. Thank you again for your feedback and we look forward to welcome you back in the near future to make the next experience even more enjoyable.
Joe Cai
Public Relations Officer China Hotel,
A Marriott Hotel
尊敬的賓客,
非常感謝您分享近日于中國大酒店的居停體驗!為客人提供優質的居停體驗是我們的使命,我們一直致力於為賓客提供殷勤細緻的服務,客人的意見一直是我酒店管理當局關注的重點。您所反饋的問題已引起我酒店的高度重視,并第一時間與相關部門溝通處理。感謝閣下選擇入住中國大酒店,期待您的再次光臨!
Joe Cai,
公共關係主任
中國大酒店
8/10 不錯
真實旅客
2018年2月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
住得舒服,服務一般。
整體舒服。但check out等得太耐,要等幾個字。
服務方面要加強。
真實旅客
Joe Cai 於 2018年3月1日的回應
尊敬的賓客,
非常感謝您分享近日于中國大酒店的居停體驗!為客人提供優質的居停體驗是我們的使命,我們一直致力於為賓客提供殷勤細緻的服務,客人的意見一直是我酒店管理當局關注的重點。您所反饋的問題已引起我酒店的高度重視,并第一時間與相關部門溝通處理。感謝閣下選擇入住中國大酒店,期待您的再次光臨!
Joe Cai,
公共關係主任
中國大酒店
4/10 欠佳
Kafai (hong kong)
2018年2月19日
不滿:整潔度和客房舒適度
Room is obsolete
Overall is not good, but the room is clean.
Lobby signature not clearly
Kafai
於 2018 年 2 月住了 2 晚
Joe Cai 於 2018年3月12日的回應
Dear Kafai,
Thank you for sharing your recent experience at China Hotel, A Marriott Hotel. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. We have taken note of the feedbacks where we need to improve, and it has been communicated to the hotel team. Waiting eagerly for your return, so that we may be able to serve you again to our maximum potential, and make your stay the most memorable one.
Joe Cai,
Public Relations Officer
China Hotel, A Marriott Hotel.
2/10 很差
Willie
2018年1月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It took more than 30 min just for checking in. Amazing! Is this a Marriott hotel?
Willie
於 2018 年 1 月住了 3 晚
Joe Cai 於 2018年2月27日的回應
Dear Willie,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of service provided by our front desk did not quite meet your expectations. Please rest assured that your comments have been shared with the team in an effort to improve our arrival experience. We hope to serve you again whenever your travels bring you back to China Hotel, A Marriott Hotel.
Joe Cai
Public Relations Officer
China Hotel, A Marriott Hotel
尊敬的宾客,
非常感谢您分享近日于中国大酒店的居停体验!为客人提供优质的居停体验是我们的使命,我们一直致力于为宾客提供殷勤细致的服务,客人的意见一直是我酒店管理当局关注的重点。您所反馈的问题已引起我酒店的高度重视,并已第一时间与相关部门沟通处理。感谢阁下选择入住中国大酒店,期待您的再次光临!
Ritzy Wang
公共关系主任
中国大酒店
10/10 優異
Ka Siu
2017年11月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ka Siu
於 2017 年 11 月住了 1 晚
8/10 不錯
Wing Hay
2017年11月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wing Hay
於 2017 年 11 月住了 1 晚
10/10 優異
Tzu Han
2017年11月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
old 5 star hotel in Guangzhou, check in takes awhile, due to lots of customers and few counter, overall good hotel
Tzu Han
於 2017 年 10 月住了 2 晚
6/10 一般
真實旅客
2017年10月25日
不滿:整潔度、職員與服務和客房舒適度
真實旅客
於 2017 年 10 月住了 2 晚
10/10 優異
Emily
2017年10月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境吾錯,舒適
Emily
於 2017 年 10 月住了 1 晚
10/10 優異
ka man
2017年10月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ka man
於 2017 年 9 月住了 2 晚
10/10 優異
Kam Fai
2017年10月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kam Fai
於 2017 年 9 月住了 1 晚
Dear Valued Guest,
Thank you for taking the time to share your recent experience at China Hotel, A Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With the spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Ritzy Wang
Public Relations Officer
China Hotel, A Marriott Hotel
8/10 不錯
KH (Hong Kong)
2017年9月22日
讚好:整潔度、職員與服務和客房舒適度
China Hotel, A Marriott Hotel In GZ. 15 Sep 2017
Overall good experience on this visit. Staff are courteous. Room is clean and bed is very comfortable.
KH
於 2017 年 9 月住了 2 晚
10/10 優異
真實旅客
2017年9月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2017 年 9 月住了 2 晚
10/10 優異
真實旅客
2017年9月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2017 年 9 月住了 1 晚
8/10 不錯
真實旅客
2017年8月16日
讚好:整潔度、住宿狀況和客房舒適度
真實旅客
於 2017 年 8 月住了 2 晚
8/10 不錯
Wai Chau
2017年7月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wai Chau
於 2017 年 7 月住了 3 晚
8/10 不錯
Chui San Fiona
2017年5月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable bed, central location
Close to Metro, central location to everywhere, near tourists spots