室內泳池、室外泳池

廣州凱旋華美達大酒店的評價

3.5 out of 5
廣州凱旋華美達大酒店
明月一路9號, 廣州大道中, 廣州市, 廣東省

評價

7.4

不錯

10 分評分,優異;148 則評價中有 29 則" "
8 分評分,不錯;148 則評價中有 70 則" "
6 分評分,一般;148 則評價中有 31 則" "
4 分評分,欠佳;148 則評價中有 8 則" "
2 分評分,很差;148 則評價中有 10 則" "

7.8/10 

整潔度

7.8/10 

職員與服務

6.8/10 

設施服務

7.0/10 

住宿狀況

6.0/10 

環保程度

評價

4/10 欠佳

Peggy BIK YEE

讚好:職員與服務
不滿:客房舒適度
Overall is good , but I had bad experience during my stay because my next door room was very noise…. Some people were singing and chatting even 3:00am. Next day the hotel reception changed another room to me. I was appreciated at their high efficiency.
於 2023 年 3 月住了 2 晚
Raymond 於 2023年4月28日的回應
Dear valued guest, greetings from RAMADA by WYNDHAM PEARL GUANGZHOU! Thank you for taking the time to share your feedback with us. We are sorry to hear that your unpleasant experience initially. Our team works hard to ensure that each guest has a comfortable and pleasant experience, and we are happy to see that we succeeded in doing so for you. If there is anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon.

10/10 優異

Hing On

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間大,但垃圾桶只有一個,非常不方便。空調沒暖氣。其他則不錯。
於 2019 年 12 月住了 1 晚
PR 於 2019年12月11日的回應
尊敬的贵宾,您好!来自广州凯旋华美达大酒店的问候!关于空调的事宜,请接受我们诚挚的歉意,也感谢您对广州凯旋华美达大酒店的宝贵意见。您反映的情况我们已经及时反馈到相关部门。我们将全面了解,为您提供舒适、周到和个性化体验。期待与您再次相约凯旋华美达。

8/10 不錯

Andrew

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It's rare that the Hotel is in Good Maintenance. Clear and nice room. :)) The inner window have some prints of liquid :))
於 2019 年 10 月住了 3 晚
Echo 於 2019年10月30日的回應
Dear Guest, We are delighted you have chosen to stay with us and thank you so much for your comment. We are sincerely apologizing for this problem. We will give feedback this instance to the relevant department as soon as possible. Hope you have a good trip!

2/10 很差

Andy

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
预定重复了居然酒店不给无效,后来搞了4个小时才搞定。拖泥带水服务很差。官僚主义作风一个部门拖给另一个部门,不推荐。
於 2019 年 10 月住了 3 晚
Pr 於 2019年10月23日的回應
十分感谢您花时间告诉我们有关您在广州凯旋华美达的入住体验。很遗憾我们未能达到您的期望,请允许我向您表达我们最诚挚的歉意。在华美达,我们致力为每一位顾客带来悉心周到的呵护体验。您的反馈对我们十分重要,我们将进一步加强每个环节的要求。希望在不久的将来有机会为您奉上更好的服务。

8/10 不錯

RENZHI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店位置不错,内部环境有点老
於 2019 年 5 月住了 1 晚
Echo 於 2019年6月20日的回應
尊敬的贵宾,您好!来自广州凯旋华美达大酒店的问候!很高兴能得到您宝贵的意见,硬件方面的问题,酒店正努力改善,希望在下次入住时带给您及其他客人更加舒适的入住环境!期待您的再次光临!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good location and reasonable price
於 2019 年 5 月住了 1 晚
Echo 於 2019年6月22日的回應
Dear Guest, we are delighted you have chosen to stay with us and trust you are satisfied with our service. All Team Members at Ramada Pearl Hotel are looking forward to welcoming you again. Best Regards.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 3 晚
公关部 於 2019年6月13日的回應
尊敬的宾客,您好!感谢您选择凯旋华美达大酒店,并在这个评台上给予酒店好评。殷切期待您的再次光临,我们将继续为您提供更优质的服务。做您所想,将余下的事交给我们!

10/10 優異

Jun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
入住体验
非常好,荷苑中餐厅的饮食很好,入住以后酒店还送了景泰蓝的餐具,软饮料等,环境优美,拉开窗帘可以看见小蛮腰。
於 2019 年 4 月住了 3 晚
公关部 於 2019年6月13日的回應
尊敬的贵宾,您好!来自广州凯旋华美达大酒店的问候!十分感谢您对广州凯旋华美达大酒店的支持与关注!酒店位于市中心,傍依珠江,毗邻珠江新城商务区,环境优美,交通便利。酒店客房拥有宽大的落地玻璃窗,可直视广州塔,尽览珠江美景。酒店荷苑中餐厅的出品荟集大中华各地之特色美食佳肴,同时也传承广州传统美食之特点,尤其是早茶粤式美点。您可以坐在宽敞明亮的落地玻璃前,再点上一壶好茶,一边享用美食一边眺望广州塔和珠江美景。期待与您再次相约凯旋华美达。

10/10 優異

Kam ning

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舊式傳統酒店
於 2019 年 4 月住了 1 晚
公关部 於 2019年6月13日的回應
尊敬的贵宾,您好!来自广州凯旋华美达大酒店的问候!感谢您将广州凯旋华美达大酒店做为此次出行的下榻之所,并与我们一同分享您的入住体验。您的肯定是我们工作最大的动力,下次入住时,交通方面可以咨询前台,我们将为您做详细的介绍。

6/10 一般

真實旅客

不滿:住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚

8/10 不錯

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
Ok for biz trip with good deal.
The room is a bit old and the infrastructures need to be updated.
於 2018 年 11 月住了 3 晚
Public relations 於 2018年11月21日的回應
Distinguished guests, thank you for choosing guangzhou kaixuan ramada as your hotel during your trip. We are very sorry to learn that your check-in is not perfect. The advice you mentioned is very valuable, aiming at the weakness of the hotel's hardware. We will try to make up for this by improving our soft services. In addition, a batch of newly decorated rooms of the hotel have come out, so that every guest can experience intimate service and amazing scenery in every room! Sincerely looking forward to your visit again, I wish you a happy!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
看河的境色不錯,沒有其他意見。..........................hotel cancellation policy is too rigid that didn’t allow staff to make discretion to promote good customer service.
於 2018 年 11 月住了 1 晚
Public relations 於 2018年11月23日的回應
Dear distinguished guests, Greetings from guangzhou kaixuan ramada hotel! Guangzhou kaixuan ramada hotel is located in downtown, next to the pearl river, adjacent to the business district of zhujiang new city. The guests who are familiar with or are not familiar with guangzhou will feel comfortable and convenient to stay here. There will be cancellation clause when you book the room. If you meet the refund condition, it can be cancelled directly.

8/10 不錯

James Edward

Convenient location and nice environment, service is good, room is neat and tidy.
於 2018 年 8 月住了 7 晚

8/10 不錯

Yuen May

Location is excellent. Overall environment of the hotel is good, and room is clean and tidy.
於 2018 年 9 月住了 2 晚

6/10 一般

真實旅客

讚好:整潔度、職員與服務和客房舒適度
房間不錯
房間乾淨整潔,可惜Wi-Fi完全無法連上,前台人員也只一直說直接連上就行,卻也沒辦法幫忙連上,有必要提升設備,否則開會等完全無法準備!
於 2018 年 8 月住了 1 晚

8/10 不錯

JESSIE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 2 晚

8/10 不錯

真實旅客

讚好:職員與服務

8/10 不錯

Chiuhsiang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
夜景很美

8/10 不錯

Yuen May

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel in Guangzhou
Good location, convenient and room rate is reasonable.
於 2018 年 1 月住了 1 晚

8/10 不錯

Shuk Fun Monica

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不錯的酒店
酒店交通方便

6/10 一般

真實旅客

不滿:整潔度和客房舒適度
The service is not up to standard too.
The hotel is old without renovation. All facilities are too old and not clean. Overall, a very old hotel. Will not book again when travel to Guangzhou for sure.

6/10 一般

真實旅客

讚好:整潔度

8/10 不錯

MUNG SEE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

yun (福州)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
广州凯旋华美达酒店还不错的说
总体不错!舒适,舒心!

8/10 不錯

Wise (HK)

讚好:整潔度、職員與服務和客房舒適度
位置極佳
在市中心, 交通方便, 對面是著名的廣州酒家, 附近還有大商場, 食肆選擇很多. 性價比高.

6/10 一般

真實旅客

不滿:職員與服務和住宿狀況
比較舊
还可以

8/10 不錯

Ashley (TW)

讚好:整潔度、住宿狀況和客房舒適度
面珠海的房間, 很棒!!
雖然廣州的天氣灰灰的, 有點可惜. 但是住到面珠海的房間, view很棒! 對面就是一家飲茶的餐廳, 味道也不錯! 附近交通便利

10/10 優異

Cyril

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
向泳池那邊的房間境觀十分清淨
滿意

8/10 不錯

EC CHAN (HK)

讚好:職員與服務
服務一流
基本配套完善 (喜歡他們的游泳池, 室內有恆温31度, 室外環境優美) 合理價錢, 可以再住...

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好:整潔度、職員與服務和客房舒適度
喜出望外
價錢合理, 景觀很好, 可能住了向廣州塔那边的房間, 很美的夜景盡收眼底, 無得彈.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
良好

8/10 不錯

George (Hong Kong)

不滿:住宿狀況
Ramada Pearl Hotel Guangzhou, recommended
Attractive price range, hotel staffs are nice, internet connection is fast, WiFi can be used in-room with stable performance(not only in public areas as they said, also WiFi can be used free of charge). The outlook appearance of the hotel is dirty, rennovation is necessary.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
普通BUSINESS酒店
KING BED不錯,只是廁所有點舊,餐廳很普通....

10/10 優異

Jingnan

讚好:整潔度、職員與服務、設施服務和住宿狀況
good。
於 2023 年 10 月住了 3 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚

6/10 一般

Aaron

商務旅客
讚好:職員與服務
不滿:住宿狀況
於 2023 年 8 月住了 3 晚

8/10 不錯

Poay Sim

商務旅客
讚好:整潔度、職員與服務和客房舒適度
Good and comfortable.
Check in was easy. Front office staff polite and helpful. Hotel is well maintained despite its dated renovation. My room facing the river and high floor. Room is clean and carpet seem to be changed recently. King size bed is soft and comfortable. Hotel is about 10 minutes walk to wuyangcun Station of line 5. Hotel is near local small eateries and shops. Hotel is near the Pearl river and can take leisurely walk to Canton Tower. Hotel has provided shuttle buses to and back from Canton Fair.
於 2023 年 4 月住了 6 晚
Raymond 於 2023年4月28日的回應
Dear guest, greetings from RAMADA by WYNDHAM PEARL GUANGZHOU! We are pleased to know you had a wonderful experience with us. The hotel is located in the heart of the city with easy access to multiple tourist attractions such as the Canton Tower and the Haixinsha Asian Game Park. We wish you a nice trip in Guangzhou and looking forward to meeting you in the near future!

8/10 不錯

akira

於 2021 年 9 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great service
Hotel was a outdated but kept in good condition. Service was superb and they allowed me to have a late checkout without any hassle.
於 2020 年 7 月住了 1 晚
Pr 於 2020年7月10日的回應
Dear Guest, We are delighted you have chosen to stay with us and thank you so much for you comment. We are so sorry to hear that your stay is not perfect, about the problem of facility; we are working to improve the conditions. All Team Members at Ramada Pearl Hotel are looking forward to welcoming you again.

8/10 不錯

真實旅客

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
it was a nice serviceable large room for the money - very affordable and standards were really good
於 2019 年 12 月住了 4 晚
PR 於 2020年1月6日的回應
Dear Guest, we are delighted you have chosen to stay with us and trust you are satisfied with our service. All Team Members at Ramada Pearl Hotel are looking forward to welcoming you again.

10/10 優異

Winston

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
PR 於 2020年1月4日的回應
尊敬的贵宾,您好!来自广州凯旋华美达大酒店的问候!非常感谢您在出行时选择了我们酒店。能够为您提供舒适的入住体验是我们的荣幸。希望您下次来广州时,我们有机会再次为您服务!

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和設施服務
Gym, indoor and outdoor swimming pool and squash court available. Didn't like that we can only get 4 bottles of water per day maximum. If not, it is chargeable after the 4 bottles. A bit of cigarette smell despite that it is the non smoking level.
於 2019 年 11 月住了 4 晚
Pr 於 2019年12月9日的回應
Dear Guest, We are delighted you have chosen to stay with us and thank you so much for you comment. We are so sorry to hear that your stay is not perfect, about the problem of smoking,we are sincerely apologizing for this problem. We will give feedback this instance to the relevant department as soon as possible. All Team Members at Ramada Pearl Hotel are looking forward to welcoming you again.

10/10 優異

Jose (El Salvador )

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy buen servicio limpio buena ubicacion lo recomendamos Servicio de alimentos súper caro
於 2019 年 10 月住了 10 晚
Pr 於 2019年11月11日的回應
Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Ramada Pearl Guangzhou. We look forward to the pleasure of welcoming you back to Ramada Pearl Guangzhou in the near future.

2/10 很差

真實旅客

於 2019 年 11 月住了 2 晚
Pr 於 2019年11月21日的回應
Dear Guest, we are delighted you have chosen to stay with us and trust you are satisfied with our service. All Team Members at Ramada Pearl Hotel are looking forward to welcoming you again.

10/10 優異

Helene

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bra hotell när man ska besöka Canton fair. Hotellet har gratis shuttle bus direkt till mässan. Hotellet ligger bra till. Nära till många mysiga restauranger och bra motions/promenad väg längs floden.
於 2019 年 10 月住了 2 晚
Echo 於 2019年11月21日的回應
Dear Guest, we are delighted you have chosen to stay with us and trust you are satisfied with our service. All Team Members at Ramada Pearl Hotel are looking forward to welcoming you again.

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Excellent location and rooms. Very well maintained river side lounge. Enjoyed a lot.
於 2019 年 10 月住了 2 晚
Echo 於 2019年11月4日的回應
Excellent location and rooms. Very well maintained river side lounge. Enjoyed a lot.