1. Cockroaches.
2. The Concierge was supposed to insure that my son
s airport shuttle had him to the airport by 16:00 hours. THEY DIDN"T EVENT CALL THE SHUTTLE UNTIL 16:00 HOURS.
As a result my son missed his flight and is STUCK in guatemala for 4 days.
James
於 2018 年 8 月住了 1 晚
10/10 優異
Heidi (Texas)
2018年7月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was nice and clean...great for night before our flight. Close to airport
Heidi
於 2018 年 7 月住了 1 晚
8/10 不錯
Dwight (Maryland, U.S. )
2018年7月23日
讚好:整潔度、職員與服務和住宿狀況
Overall a good experience. Rooms were clean; food was good; staff was friendly. Perfect location if you have to visit the US embassy. 24 hour armed security guards a big plus. One window a/c was noisy so we turned it off, but since the season was cool it was not a big deal. Someone pilfered half of my wife's Dove shampoo bottle.