Thankyou for the exceptional score Anita.Best wishes,Caroline.

Thanks Jon for the excellent score!!

Dear Ian and Christine,Thanks for leaving us feedback about your stay and our apologies for the oversight regarding the housekeeping items in your room. Our team would have readily got you additional items if we had known the booking was for two adults and not the stated single occupancy.We do hope your visit to see family in Guildford was a pleasant trip and we look forward to welcoming you again in the future.

We are so happy that you enjoyed your stay with us.Best wishes,Caroline

Good morning Shaun,Thnaks for taking the time to leave your feedback about staying at The Aspreion.You will find the lead for the kettle extends from under the base on your next visit. Our wonderful housekeeping team like to keep everything neat and tidy as possible for our valued guests and we do hope this wasn't too much of an inconvenience for you!Best wishes,Caroline.Hotel Manager.

Thanks for the brilliant score and we are glad you enjoyed your stay with usBest wishes,Caroline

It was our pleasure to welcome you to The Asperion and we do hope you will visit us again.I was happy to help with the maintenance issue and as always we try our best to make our valued guests as comfortable as possible while they stay with us.Kind regards,Caroline.

Thanks for taking the time to leave us a great review Keren.Best wishes,Caroline.

Thanks for taking the time to leave us a great score and some feedback Denise, it was our pleasure to have you to stay with us.We have noted the maintenance issues with our dedicated team and are due to resolve these within the end quarter of this year.We hope to see you both again soon.Best wishes,Caroline.Hotel Manager.

Thanks so much for staying with us Stephen and we are so happy you enjoyed your time in Guildford.Kind regards,Caroline.

Thanks so much Paul for staying with us and we are so happy you enjoyed your visit to Guildford.Best wishes,Caroline.Hotel Manager.

Our team are so happy to hear you enjoyed your stay with us Chelsea and we hope to see you again soon.Best wishes,Caroline.Hotel Manager.

Thanks for taking the time to leave us a great review Victoria, very appreciated by all of our team.Best wishes,Caroline.

We are so happy you enjoyed your stay with us here at The Asperion and we were able to help after a long journey.Hope to see you again soon,Best wishes,Caroline.Hotel Manager

So happy you enjoyed your stay Daniel.Kind regards,Caroline.

Great to see you enjoyed your stay with us Heather and we look forward to seeing you again.Kind regards,Caroline.

Thanks for leaving us a high score Kathryn and we will hopefully see you again soon.Kind regards,Caroline.

Such kind words, Thankyou for staying with us.Best wishes,Caroline.Hotel Manager

Dear Joanna,Thanks for the great score and staying with us at The Asperion, Farnham road. We are so happy you had a good nights rest!!Best wishes,Caroline.Hotel manager.

Thanks for the review Khalid and we are so happy you had a great stay with us and we look forward to welcoming you again soon.Best wishes,Caroline

Dear Moira,Thanks for leaving us your feedback and we will take the time to consider the wording for future guests using a third party site to book with us.As you stated all of our direct reservations do include breakfast and parking and if you wanted to visit us again please do contact our reception team or use our website to reserve your stay.Kind regards,Caroline.

What a wonderful review and it was our pleasure to have you stay with us, hope to see you again very soon.Best wishes,Caroline.

Thanks for staying with us Frank whilst you were in Guildford and we look forward to seeing you again soon.Kind regards,Caroline.

Thanks for leaving us a review Wayne and it was a pleasure to have you as our guest.Best wishes,Caroline.

Thanks for the high score review Adrian and we are glad you had a great stay with us.Best wishes,Caroline

Thanks for the lovely review Martin and we hope to see you again soon.Kind regards,Caroline.

Dear Jeffrey,Thank you for taking the time to share your recent experience with us. We are disappointed to hear that your second stay at our hotel did not meet your expectations, and we apologize for any inconvenience caused by the parking charge.We would like to clarify that the parking charge is listed on our hotel's website and on the Expedia booking page, but we understand that this may not have been made clear to you during the registration process. We apologize for any miscommunication and frustration caused by this.Regarding the behaviour of our registration employee, we are very sorry to hear that they were not welcoming and that they did not provide satisfactory customer service during your check-in process. This is not acceptable and we will be taking steps to ensure that all of our employees are trained to provide the best possible service to our guests.We appreciate your feedback and would like to assure you that we take it seriously. We would like to make things right and improve your perception of our hotel. Thank you again for your feedback and we hope to have the opportunity to provide you with a better experience in the future.Thank you,Asperion Hotel

Thanks Martin and we are so happy you enjoyed your stay with us here at The Asperion, Farnham road.Best Wishes,Caroline Williams.Hotel Manager

We are so happy you had a good stay with us Philip.The on-site overnight security for The Asperion can be contacted via the "emergency call point" button located in reception.The printed sheet in all the rooms along with the WiFi code and timings for breakfast and dinner service also has this information for our guests peace of mind.We hope to see you again later in 2023 for another visit.Best wishes,Caroline.

Dear Gavern,Thank you for your review, all of the information/costs are clearly detailed on your chosen booking platform. Although it is frustrating to learn Breakfast and Parking is complimentary when booking directly with the Hotel we are not at fault here as you had all costs clearly displayed when choosing the Hotel.Kind Regards,Daniel

Dear "Anonymous", I am sorry you felt the small window in the bathroom was intrusive without privacy. We hope it would not put you off staying again, perhaps in one of our bigger doubles and not the smallest single we have here at The Asperion, Farnham road. Best wishes,Caroline.

Thanks for your high score Julian and we look forward to seeing you again soon. Kind regards,Caroline.

Thanks for taking the time to leave us a high score Simon. We hope to see you again in the future for another stay. Kind regards, Caroline.

Dear Sandra, Thanks for taking time to leave us feedback which is always appreciated and we are so happy you enjoyed your stay with us.Best wishes,Caroline.

Thanks for leaving us such a high score Anna and we hope to see you again soon. Best wishes, Caroline.

Good afternoon Sharon,Thanks for leaving your review of The Asperion, Farnham road as a third party reservation we charge for both parking and breakfast but if you would like to stay in the future with us please contact one of our reception team and we can organise a stay which included both breakfast and parking charges within the total price.Kind regards,Caroline.

Thankyou for taking the time to leave a review Charlie and we are so glad you had a good stay with us while in Guildford and we appreciate the feedback from all of our valued guests. Our location means we are handy for all of the local independant restaurants in the town centre whilst being only a 10 minute walk away. We look forward to welcoming you again in the future and wish you a pleasant journey onto your next destination. Kind regards, Caroline. Hotel Manager.

Dear Nathan, Thankyou so much for the lovely review of your stay here at The Asperion, Farnham road. We do our best to help with guests comfort while they visit us and the current heatwave has proved challenging to say the least!! We hope to see you and your partner here again in the future. Best wishes, Caroline. Hotel manager.

Good morning Alan, Thankyou for taking the time to leave your review, all feedback is appreciated and hopefully we will see you again in the future so you can try our freshly cooked breakfasts. Kind regards, Caroline.

Thanks for the score of your stay here at The Asperion, Farnham road and we hope to see you again in the future. Kind regards, Caroline.

Thankyou for the 10 out of 10 review Anna, hope to see you again at The Asperion, Farnham road.

Thanks for leaving us a great review Liam, we appreciate the feedback and we hope to see you again in the near future. Best wishes, Caroline.

Thankyou for leaving your review. Our housekeeping team set the rooms for 1 person as standard during the week and our reception team are able to supply another set of towels and another water bottle upon request if there are two people checking in. We hope to see you again in the future. Best regards, Caroline.