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聖內拉 I-5 凱藝酒店的評價

2.5 out of 5
聖內拉 I-5 凱藝酒店
28976 Plaza Dr, Gustine, CA

評價

8.4

很好

10 分評分，優異；1003 則評價中有 436 則" "
8 分評分，不錯；1003 則評價中有 357 則" "
6 分評分，一般；1003 則評價中有 125 則" "
4 分評分，欠佳；1003 則評價中有 50 則" "
2 分評分，很差；1003 則評價中有 35 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

XIAOBING (Bellevue)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good hotel!
於 2023 年 11 月住了 1 晚

6/10 一般

Tunghsin

商務旅客
於 2023 年 3 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
離水庫區不遠的好飯店
房間燈有點暗，其他都還不錯
於 2023 年 1 月住了 1 晚

10/10 優異

Hsin-Ju

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

10/10 優異

NING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚

10/10 優異

William

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great appearance and lobby is very friendly looking.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Arsenia

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Refrigerator not working, the room smells.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月13日的回應
We are sorry to hear you did not enjoy your stay due to the fridge and smell in room. We do appreciate your feedback and will look to improve, thank you.

10/10 優異

Hans

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay for the price
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月13日的回應
Thank you for your review, we appreciate your feedback and are glad you enjoyed your stay!

10/10 優異

Shawn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wow! It was very nice for what we expected to be a basic, one night stay. It was super clean, well decorated and we'll maintained. It's not the Four Seasons but way above what we expected. The night staff was kind and friendly and got our stay off to a nice start. The breakfast was a bit limited but satisfactory
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月10日的回應
Thank you for your review! We appreciate your feedback

8/10 不錯

gene

讚好：整潔度、職員與服務和住宿狀況
Clean and in good condition. Good mattress. Lots of chain restaurants but few if any good mom-and-pop type places. The area is basically a truck stop.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月9日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

Tiffany

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great for value! Would stay here again.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

8/10 不錯

Dave

伴侶同遊
讚好：整潔度和職員與服務
Room was clean and good sized. Had a number of people coming and going until late at night. A lot of noise
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

8/10 不錯

Chris

商務旅客, 多人同遊
讚好：整潔度和職員與服務
Everything was 3 star as as usual minus the heater kept popping the breaker so that was annoying but other than that good stay
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

Roger

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

sharon

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best bed in the longest time. Quiet room. Great breakfast
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

Edgar

於 2024 年 4 月住了 3 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

6/10 一般

Chris

商務旅客
讚好：職員與服務
Can’t complain for the price rooms are always clean and the beds aren’t to bad I would definitely recommend staying here
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

febronio

讚好：整潔度、職員與服務和住宿狀況
All about
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

Mike

於 2024 年 4 月住了 2 晚

10/10 優異

Joshua

商務旅客
讚好：整潔度和職員與服務
It’s was quiet
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

Oscar

讚好：整潔度、職員與服務和住宿狀況
Not bad for a last minute stop.
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

8/10 不錯

Russell

讚好：整潔度、職員與服務和住宿狀況
A nice, sizeable motel room along the highway, convenient to our route. Comfortable bed, good amenities with small fridge, safe, only 1 or 2 decent restaurants in the area, but lots of fast food places. Staff was friendly and accommodating.
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

Lorene

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy and nice.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月17日的回應
Thank you for your review we appreciate your feedback.

6/10 一般

James

親子同遊, 商務旅客
不滿：住宿狀況
Hello, The property was in need of some maintenance on the exterior and interior.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月17日的回應
Thank you for your review we appreciate your feedback and apologize, we will be making large improvements very soon!

8/10 不錯

Mary

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Really nice and clean. Quiet and very comfortable. One big problem though. We had no hot water. They were having problems with the water heaters. That was a bummer because I was looking forward to a hot shower after a long day of driving. Instead I took a tepid/cool shower. I would stay again, but would check first to make sure the hot water was operable.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月15日的回應
Thank you for your review.We are sorry to hear you were not able to use the shower as the water heater went out. Our maintenence was able to resolve this isse. Once again we apologize and thank you for your feedback.

6/10 一般

Edward

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The non smoking unit although near the I-5 was quiet. When we can out to the exterior hallway you could smell cigarette smoke.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月11日的回應
Thank you for the review, we appreciate your feedback. Thank you for letting us know about the smell issue.

4/10 欠佳

Ana

家人同遊
讚好：職員與服務和設施服務
不滿：整潔度
Old furniture.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月8日的回應
We apologize that you did not enjoy your stay. We will be during renovations soon and getting new furniture in the rooms. We hope you give us another chance once that happens. Thank you for your feedback.

10/10 優異

Thomas

於 2024 年 4 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

Michael (Napoleon, OH 43545)

多人同遊
讚好：職員與服務和設施服務
There was a long fly stuck to the wall. The caulk around the tub was a bit moldy and peeling loose. The light bulb in the bathroom was giving us a dance show between dim, mid light, and bright light. Almost similar to a flickering candle.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月5日的回應
Thank you for the review, we appreciate the feedback. Thank you for letting us know about those issues and sorry you did not enjoy the light show, we will do our best to have those issues correct.

10/10 優異

Marie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place. Easy check in.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月4日的回應
Thank you for your review! We appreciate your feedback!

6/10 一般

Veronica

於 2024 年 4 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Clean, comfortable, quiet. A good nights sleep.
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月5日的回應
Thank you for your review, we appreciate your feedback.

8/10 不錯

lulu

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日的回應
Thank you for your review, we appreciate your feedback.

6/10 一般

Beth

讚好：職員與服務
Manager 於 2024年4月2日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

nelia

於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

Deborah

於 2024 年 3 月住了 1 晚
Manager 於 2024年5月7日的回應
Thank you for your review, we appreciate your feedback.

8/10 不錯

Monica

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in went smooth, A variety of eateries amd gas stations nearby. Conveniently by highway. Not much variety but Breakfast consisted of egg, sausage, waffles, yogurt, juice , coffee but decent for the price. Cozy , comfortable place when just passing by.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月29日的回應
Thank you for your review! We appreciate your feedback!

10/10 優異

Matt

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Not many options between LA and SF, this did the job well at a great value
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月26日的回應
Thank you for your review, we appreciate your feedback.

10/10 優異

Noemi

於 2024 年 2 月住了 1 晚
Manager 於 2024年3月26日的回應
Thank you for your review, we appreciate your feedback.

6/10 一般

Chris

商務旅客, 多人同遊
讚好：職員與服務
For the price there not bad rooms the pool is clean and it’s always pretty quiet plus free continental breakfast
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月25日的回應
Thank you for your review, we appreciate your feedback,

8/10 不錯

Laura (Beaverton)

讚好：整潔度和職員與服務
Price and easy access to freeway
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月20日的回應
Thank you for your review, we appreciate your feedback.

8/10 不錯

Taras

商務旅客
讚好：整潔度、職員與服務和設施服務
Типичный, но Хороший отель
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月18日的回應
Thanks for the review!

6/10 一般

Michael L

伴侶同遊, 商務旅客
Accommodations were satisfactory.
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月18日的回應
Happy to hear you were satisfied. If there is anything we can do to make it better please let us know!

8/10 不錯

Yadira (Huntington Park)

讚好：整潔度、職員與服務和住宿狀況
Wished the pool was open, but probably due to the weather or season, it was closed.
於 2024 年 2 月住了 2 晚
Manager 於 2024年3月12日的回應
Thank you for your review! Yes, our pool is outdoors and thus must be seasonal to the Summer time.

8/10 不錯

Amelia (Roseburg)

伴侶同遊
Nice hotel, plenty of parking especially for a long vehicle towing with a tow dolly. Nice hot breakfast. Comfortable beds and spacious rooms.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月12日的回應
Thank you for your review and feedback!

10/10 優異

AUGUSTO

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Just Alright for travelers.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月12日的回應
Thank you for your review. We appreciate your feedback,

10/10 優異

DERYK (Edmonton)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Have stayed here before for a one night stop. Still clean, comfortable and quiet. Close to several restaurants and gas stations.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月7日的回應
Thank you for your review! We appreciate your feedback and are glad you enjoyed your stay!

10/10 優異

Kriste

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was situated so all rooms face a courtyard. No freeway noise can be heard in the rooms which was a very nice feature. The breakfast provided unfortunately had missing components the day I was there, like no milk oroducts for any of the cereals. And no fresh fruit. I figure on other days, the breakfast is great. I would stay here again.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月5日的回應
Thank you for your review, we apologize we were missing items the day you came. We hope to have you visit on a day when we are fully stocked!

10/10 優異

Olive

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly, helpful staff, lovely good sized room, very convenient to I-5 but just far enough away for no traffic noise. Only drawback is noisy security gates from the room. Maybe request a room away from them. Would definitely stay there again.
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月5日的回應
Thank your for your review, your feedback on our staff and rooms is important. We hope to have you visit again soon!

10/10 優異

Trish

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We made a late reservation and the staff were very accommodating. The room was spacious and clean and the area was relatively quiet for being so close to the freeway.
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月1日的回應
Thank you for your review! We appreciate your feedback and are glad you enjoyed your stay.