下龍銀海郵輪酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

下龍銀海郵輪酒店的登記入住時間是？

登記入住時間於 12:30 開始。營業時段以外恕不提供登記入住服務。

下龍銀海郵輪酒店是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務 (按要求提供)。接駁交通收費為每間客房 VND1920000。

下龍銀海郵輪酒店位於哪裡？

此海灘遊輪位於下龍，距離團洲海灘 0.8 公里，而且距離龍公園和下龍灣碼頭不到 20 公里。

下龍銀海郵輪酒店下龍區

Q: 下龍銀海郵輪酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

10/10 優異

Vera (Hong Kong)

2016 年 3 月 30 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Perfect boat trip... out of our expectation

We are a group of 3 staying in a tripod room. Excellent value for money for this 2 days 1 night package. The staff was really nice and speaks good English. We enjoyed the food, onboard services and the free shuttle from Hanoi to Halong Bay and back. 很輕鬆自在的船程, 下龍灣很值得遊玩, 不過個人認為2日1夜已經很足夠的這是一艘新船, 設備很新而且舒適, 食物很好吃並精緻, 包括法餐(5 courses)及越菜(6 dishes), 比超出預期中的期待

6/10 一般

Kay

2020 年 2 月 12 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

It was a beautiful view and the food was hit or miss. The staff were nice. It seemed expensive for what we got. A full day cruise is the way to go in my opinion. Definitely not 2 nights. They make you get off the boat for 8 hour doing ? Then you repeat the previous days activities.

於 2020 年 2 月住了 1 晚

8/10 不錯

真實旅客

2019 年 4 月 20 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I like the cleanliness and the service but the spread of food was rather average. No basic drinks like water and tea and coffee were provided during lunch.

於 2019 年 4 月住了 2 晚

8/10 不錯

Willie

2019 年 4 月 7 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2019 年 4 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊

2019 年 3 月 4 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We booked the Silversea Cruise on the recommendation of friends who had been on it only weeks before. We thoroughly enjoyed it. The staff went above and beyond to make our trip special. We couldn’t have been happier with our trip!

於 2019 年 2 月住了 2 晚

8/10 不錯

真實旅客

2018 年 12 月 26 日

讚好：整潔度、住宿狀況和客房舒適度

하롱베이 1박2일코스의 기본

픽업, 샌딩 서비스는 1인당 20달러이고 마지막에 계산하면 됩니다. 시설은 전체적으로 나쁘지 않아요. 오래된 배이긴 하지만 그만큼 직원들이 갑작스러운 일들에 대처를 잘 하는 것 같습니다. 다만 좀 불편했던 점은 식사때마다 음료(주류나 커피 등등)를 구입하도록 눈치를 조금 줘욬ㅋㅋ 눈치안줘도 알아서 사먹을텐데 오히려 눈치주니까 더 사먹기싫어짐..ㅋㅋ 그거 빼면 전반적으로 좋습니다. 첫날은 카약, 티톱섬 갔었고 둘째날은 아침일찍 승솟동굴 가고 스프링롤 만들기 합니다. 날이 추워서 해피아워 때 안나갔는데, 따뜻할 때는 잘 활용하면 좋을 것 같습니다.

於 2018 年 12 月住了 1 晚

8/10 不錯

Rob

2018 年 7 月 31 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great experience but not much cruising

My partner and I opted for the two night cruise staying in the boat. What to expect/included - Great food and service all included in the price. All drinks are extra!! - Trip to local Pearl Farm with a canoe trip and then trip to Ti Top Island which has a small beach and views across the bay if you’re willing to climb the many steps to the top. Both trips included and last about an hour each. - Fantatic views of Ha Long Bay from the boat and your room but there are many other boats about and both mornings breakfast is served at 6:30am, so early start. What I’d do differently - A couple we met opted for their second night in a beach bungalow on a small island. This sounded a lot more relaxing that our first full day on a smaller day boat for 8 hours. The food was poor (chips and salad) and the boat was too small to cater for all passengers to have a sun lounger on the top deck. - We did have a tour of some local caves on our first full day which was interesting but after that just visited the same places we’d already been the day before. If you can, insist you stay on the main cruise boat as it’s clean, more relaxing and better if you just want to spend the day relaxing in the sun. I think they want you to vacate the boat so they can pick up the next load of passengers but I can’t see why you’d need to vacate the boat. I would also like to have seen more of Ha Long Bay. The boat didnt really travel too far from the main land and visited the same areas.

於 2018 年 7 月住了 2 晚

8/10 不錯

Ita (Madrid)

2018 年 4 月 22 日

讚好：客房舒適度

Bien pero sin destacar

Esperaba un barco un poquito más nuevo y cuidado,más lujoso en relación fotos y precio.No estaba nada mal pero las expectativas eran de un hotel de 4 estrellas y parecio en muchos aspectos de 3. La comida si fue bastante buena.Personal voluntarioso pero le faltaba un punto de profesionalidad.

於 2017 年 9 月住了 2 晚

10/10 優異

Yian

2018 年 2 月 19 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Limpio y cómodo

Barco bastante nuevo con toda las comodidades que uno puede necesitar. Vale la pena hacer la opción de 2N y 3D para ver partes de Halong Bay menos transitadas. El guía que tuvimos para el 2 día, Luke fue fantástico y nos contó muchas curiosidades de las cuevas que visitamos.

於 2018 年 2 月住了 2 晚

10/10 優異

真實旅客

2018 年 1 月 3 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Tour guide was good, hotel room is clean and tidy, but booking of the shuttle bus with the cruise to and fro the port to our hotel in Hanoi city centre was difficult as no one responded to our email.

於 2017 年 12 月住了 1 晚

8/10 不錯

Gabrielle

2017 年 12 月 28 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nice boat

Generally well run, good food, reasonable price drinks. We had a suite but it was really just the same room with a very small balcony and small spa bath instead of shower. very disorganized at the port as we arranged private transfers in a limo for $30usd return rather than there over inflated prices, I went looking for staff to find out what the process is, they certainly weren't looking for us. Unfortunately it's really busy everywhere you go, the canoeing is very restricted to where you can go, we missed the sunset. The cooking class was only making rice paper rolls, not really a cooking class, just a how to roll a rice paper roll.

於 2017 年 12 月住了 1 晚

10/10 優異

真實旅客

2017 年 12 月 14 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Silversea Cruise

It was a pleasant and comfortable stay with Silversea cruise. Our guide/host for the cruise - Mr Lucky was professional and knowledgeable and he made sure we were well-informed and taken care of onboard the cruise. The cabin was clean and the meals (almost like dining at hotel) aboard the cruise were excellent. Other than that, i think the activities were similar to other cruises.

於 2017 年 12 月住了 2 晚

8/10 不錯

真實旅客

2017 年 11 月 18 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2017 年 11 月住了 2 晚

6/10 一般

DP (South Australia)

2017 年 11 月 16 日

讚好：整潔度、住宿狀況和客房舒適度

Overpriced (cheaper options from hanoi streets)

Overall good experience. Very similar to phang na in thailand, which has nicer water. Very regimented timetable, sun goes down early. Only got 15mins in kayak due to 1hr late pickup. Minimal swimming time also. Our guide Sonny was an absolute gentleman, and very helpful and extremely cheerful with great english. 30 min stopover to/from bus is annoying. As was the waiting time to leave the boat and then again for bus to arrive. Worth a look, but like I said, overpriced. Sister went on a smaller boat and paid more, said mine was better. Ti-top lookout was worth the effort and the best part of the trip. Staff on boat more interested about alcohol sales than customer experience.

於 2017 年 11 月住了 1 晚

10/10 優異

T (Sydney, Australia)

2017 年 11 月 14 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great rooms and staff.

Some sites were cramped with tourists but still not as bad as suggested in other reviews. I never felt rushed by my guide at all. Highly recommend the 3D2N. I think the extra things we did were less crowded and more fun. For instance we kayaked on a second more beautiful location and the kayak was better (no barnacles on the bottom) and we could go wherever we liked. The caves were also just our group until right at the end.

於 2017 年 11 月住了 2 晚

10/10 優異

Brophy

2017 年 11 月 10 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Very nice indeed. Only problem was, although they have wifi, there is no Internet! People who had bought SIMS for their phone had good access, and their Wifi had a telephone Internet dongle connected - yet it just didnt work. Strange. The conclusion? Buy a SIM at the airport. Hope they take down the offer of free Wifi as it is misleading.

於 2017 年 11 月住了 2 晚

6/10 一般

真實旅客

2017 年 9 月 15 日

讚好：整潔度、職員與服務和客房舒適度

Sin wifi

El wifi no funciona. La tripulación muy maja menos el jefe q va de guay y pasa de todo.

於 2017 年 9 月住了 2 晚

10/10 優異

真實旅客

2017 年 5 月 19 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

흠잡을 것 없었던 프로그램

저는 실버시크루즈를 부모님과 함께 이용했습니다. 하롱지역의 접근성 문제를 제외한다면 실버시크루즈는 깨끗한 시설, 친절한 스탭, 다양한 프로그램 등 충분히 만족할만한 좋은 크루즈 프로그램이었습니다. 더욱이 매너 좋은 승객들과 함께 할 수 있어서 차분하고 즐거운 여행이 될 수 있었습니다. 객실이 18개밖에 안되었던 터라 총 인원이 많은 편은 아니었는데 유럽, 아메리카, 오세아니아 등 승객들은 매우 다양한 곳으로부터 왔었습니다. 참고로 아시아 지역에서 온 그룹은 저희 가족과 다른 한국인 중년 부부 외에는 없었어요. 참고로 하롱베이는 주변지역에 다른 즐길거리가 거의 없어 날씨의 도움을 받아야만 완벽한 여행이 될 수 있습니다. 이틀 내내 날씨가 흐렸던 점이 너무 아쉬웠어서 다시 방문하게 될 지도 모르겠습니다.

6/10 一般

真實旅客

2017 年 5 月 17 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

2017 年 5 月 4 日

讚好：整潔度、職員與服務和客房舒適度

客室は広くて快適でした。ツアー内容はどこも同じだと思います。料理も普通。公式サイトにはハノイでのピックアップについて記載されていますが、エクスペディアで予約した場合、ハノイでのピックアップの依頼のためにこちらから電話をしなければいけません。はじめに何度かメールしましたが返事はありませんでした。

10/10 優異

真實旅客

2017 年 4 月 21 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Clean, reliable cruise plus good foods.

Prefer in future, that Silversea Cruise provides a detailed itinerary before we make the booking. We have no clue what is provided in the package and was made aware of the itinerary after we boarded the ship. If we knew the itinerary, we might decide to stay two nites on the cruise rather than one nite's stay. We missed out on other activities like kayaking or sitting on small row boat. The transfer from Hanoi to Halong Bay was a bit chaotic (luggages were put on aisle) and was charged separately (USD 10 per pax for return bus rides) and not inclusive vs other vendors. Overall, foods and services were good to balance the shortcomings.

6/10 一般

真實旅客

2017 年 4 月 14 日

不滿：整潔度

Average

This is an average cruise all up. We got stung with an extra charge to take us to the port and back from Hanoi which their website said was included. Don't count on wifi if you need it for work. I would try to book with other operators. Best to book in Hanoi once you get there. Plenty of cruises available you won't miss out!

8/10 不錯

真實旅客

2017 年 4 月 14 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Très bon bateau sur la baie d'halong

Nous avons passé une nuit sur le silversea cruise suivie d'une autre dans un bungalow sur une ile en face de cat ba et c'était l'idéal pour compléter le séjour à la baie d'Halong. Magique

4/10 欠佳

Logan (Melbourne)

2017 年 4 月 12 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Some serious issues

Pick-up and drop-off service was terrible as its provided by some sub-contractor. Reckless driving with endless honking, even hanged deal from hotel drop-off to old quater drop-off. Suggest organise own transport. Tour guide is there yet unsure guiding what. Nothing really provded apart from saying "we will meet you here in 1 hour" Ship and crew was nice however try too much hard sell on drink. Made me promptly skip tipping by conveniently not mentioning extra charge for coffee for every meal.

6/10 一般

Dean

2017 年 4 月 12 日

Ok but no kayaking

We originally booked Silversea but they moved us to La Vela. Nice enough. Service was good but no one seemed to really know what was going on. Room was ok but bathroom needed some attention. The main reason we booked was kayaking, but found out whilst we were on the cruise we they don't do it. Sort of ruined it for us We

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