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“The hotel is nice but the sound insulation and air condition is awful. I can easily hear the sounds from next room, and the AC is not working well, they even don’t open the AC at lobby and 37f skybar. All the staff is perfect, they help me to solve all my question. About the pool, I know cause need to increase income so they have the lesson for kids in the summer, But too much kids, if you have 2 pools, why don’t keep one for guest? To increase income have many ways, Try to sell lunch box……

“Rusted water come out when we showering. Kid make noises all night from top floor. I didn’t sleep all night.”

“Unfortunately this hit by the typhoon the night got there but we did not get notified of the hotel had no guest staying except us and also we had no internet, no air con, no way of communication as nobody spoke any English. They could have us the option to move us to another hotel and they too busy trying to their hotel back to some working order than to look after us.”

“Good infrastructure, comfortable room with private swimming pool makes whole family a relaxing experience. May due to popular holidays (summer vacation), room service level got a little bit down at these time.”

“Great hotel nice layout , brand new building ”

“除了空調系統效率較差外，其他都很不錯！”

“The service should be improved”

“Excellent staff. They like their job very well. Especially the staff at restaurant ”

“非常好，以在義安當地算是最好的。下次要出差還要來住這間！”

“有点老旧”