室內泳池、室外泳池
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Flamingo Lan Ha Bay Resort的評價

5 out of 5
Flamingo Lan Ha Bay Resort
Cat Co 1 & 2 Cat Hai, Hai Phong, 18, Hai Phong, HAN

評價

8.8

優異

10 分評分，優異；9 則評價中有 5 則" "
8 分評分，不錯；9 則評價中有 2 則" "
6 分評分，一般；9 則評價中有 2 則" "
4 分評分，欠佳；9 則評價中有 0 則" "
2 分評分，很差；9 則評價中有 0 則" "

9.4/10 

整潔度

8.8/10 

職員與服務

9.0/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Shelly

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This is a beautiful beachfront resort. The view is amazing! If the ocean is rough or not your thing, the pool is also wonderful. It is a very busy place and we found the noise to be a bit much so be prepared for this. We had the buffet breakfast included in our package and the food was good with a nice selection however they tended to run out of items after 8:30 or so. The beds were very comfy and the staff were extremely accommodating. Rachel at the front desk provided excellent customer service. The spa is very busy and we didn't get our complimentary steam/sauna as promised but this was a minor detail. There is a free electric taxi that goes in to and back from town centre every 2 hours which is a nice option to have. Overall we really enjoyed treating ourselves to this resort and would recommend it!
於 2024 年 4 月住了 3 晚

6/10 一般

Alina

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Leider haben wir uns trotz des schönen und sauberen Zimmers nicht sehr wohl gefühlt. Wir wurden permanent von Angestellten des Hotels gefragt wenn wir einfach nur über das Gelände gelaufen sind was wir machen und ob wir Gäste seien. Im Spa wurden wir gegen unseren Willen von einer Mitarbeiterin fotografiert und als wir dies bei ihr oder an der Rezeption angesprochen haben, wurde so getan als würde man uns auf englisch nicht verstehen (obwohl dies vorher kein Problem war). Zudem wurde ab 6 Uhr morgens bis 22 Uhr abends laute Musik im Flur gespielt, was man im Zimmer auch stark hörte, so dass ein entspanntes in den Tag starten nicht möglich war.
於 2024 年 4 月住了 2 晚

10/10 優異

Cong Thanh

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

6/10 一般

Bryan

讚好：整潔度和客房舒適度
不滿：住宿狀況
Not lösung
Wir mussten das hotel buchen weil unser anderes hotel life home geschlossen war Falmigo war aber nicht schlecht
於 2024 年 1 月住了 2 晚
Duty Manager 於 2024年1月14日的回應
Dear Valued Guest Bryan, Thank you very much for your review. It seems like we should have put more effort into meeting your expectations. We would love to hear more from you to make your next stay be more memorable so please feel free to contact us any time.We wish all the best for you and we are looking forward to welcoming you back to our Resorts in the future.Best Regards Flamingo Cat Ba Management team.

10/10 優異

Christine

讚好：整潔度、職員與服務、設施服務和住宿狀況
Arguably the most stunning hotel/resort I've stayed in, woke up to a breathtaking ocean sunrise from my balcony window. Delicious breakfast, helpful staff, and a convenient buggy service to and from town. I’d recommend it to anyone visiting Cat Ba.
Duty Manager 於 2024年1月14日的回應
Dear Valued Guest Christine ,Thank you for taking the time to share your experience at Flamingo Cat Ba.We appreciate your detailed feedback and also your satisfaction with our location, breathtaking views, breakfast, buggy service to the hospitality of our dedicated team.We will surely pass on your feedback to the rest of our team who can make your visit more memorable if you can give us a chance to welcome you back in the futureBest regards,Flamingo Cat Ba Management team.

10/10 優異

??

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
교통편 부족
Duty Manager 於 2024年3月5日的回應
Dear Valued Guest, We are delighted you stayed at Flamingo Cat Ba recently and learned that you enjoyed your time. Thank you for sharing your experiences of your holiday, and also your feedback about transportation.We will surely pass on your feedback to the rest of our team who can make your visit more memorable if you can give us a chance to welcome you back in the futureBest regards,Flamingo Cat Ba Management team

10/10 優異

Thanh Hao thi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rất đáng giá để ở, đẹp, sạch, yên tĩnh, để đồ ăn ngon, phục vụ vui vẻ.
於 2023 年 11 月住了 1 晚
Ban Quản lý Khu Nghỉ dưỡng 於 2024年1月14日的回應
Xin chào Quý khách Thanh Hao thi,Cảm ơn Quý khách đã đến với Khu Nghỉ dưỡng Flamingo Cát Bà và dành thời gian để chia sẻ cảm nhận của mình. Đây chính là động lực cho mỗi một nhân viên của Khu nghỉ dưỡng tiếp tục hoàn thiện mình để nâng cao chất lượng dịch vụ cũng như có thể mang lại cho Quý khách những trải nghiệm trọn vẹn trong những lần gặp gỡ sau.Hẹn gặp lại Quý khách vào một ngày không xa.Trân trọng,Ban Quản lý Khu nghỉ dưỡng.

8/10 不錯

Peter

於 2023 年 10 月住了 2 晚
Duty Manager 於 2023年11月21日的回應
Dear Valued Guest Peter, Thank you very much for your great review.We wish all the best for you and we are looking forward to welcoming you back to our hotel in the futureWarm regards, Uyen Bui (Ms.)Duty Manager - Flamingo Cat Ba