Staff were wonderful, water pressure was good and was very hot - that is the only good thing I can say about my stay.
When I arrived Thursday night my reservation took some time to find because it was not in the system but Alex was great and handled it. When I got to my room, I dropped off my luggage, unpacked then found the top outlets on the right side of the room do not work. The outlet on the left was fine so I showered and got ready for bed and I found that my pillow had what i thought was a leaf but could have been earwax or a scab on it. I tossed the pillow onto the floor and the 'thing' as well. I checked the bed and found nothing else. I was tired and had to be up early so I went to bed.
Saturday i took off the do not disturb sign expecting my room to be cleaned while i was out all day (gone from 8am to 8pm) only to return to find the towels taken and garbage emptied but no clean towels left, no bag in the garbage can, coffee not refilled, pillow still on the floor, 'thing' still on the floor, cups not replaced and bed clearly just had comforter pulled up but sheets not changed. I had to call the front desk and request towels and coffee. I was apologized too for the lack of service.
Sunday I went out at 8am, left my room to be serviced and when I returned that night the bed was still not made properly, coffee not refilled, floors still not cleaned (thing still there), hair in the shower but I did have clean towels.
Will not return to this hotel.