When we got there the first night, we were told that we booked a room without a bathroom inside. We checked the booking details on the website, but it didn't say anything about it. We made complaints, and then we were told to pay more to have a room with a bathroom inside. SO WE WERE TRANSFERRED TO THREE DIFFERENT HOSTELS within the 5-day stay. If the info about the rooms as well as the facilities on the booking website could be much clearer, the guests wouldn't suffer from the terrible rooms and indifferent staff members.
The location is very good. The staff are very helpful. The rooms need to be updated, shower leaking, both door to bathroom and room hard to close/lock. Narrow stairs up to family room
真實旅客
於 2023 年 9 月住了 3 晚
8/10 不錯
jaeho
2023年9月10日
jaeho
於 2023 年 9 月住了 1 晚
8/10 不錯
真實旅客
2020年3月13日
讚好:職員與服務
It’s in a good location
The staff are really great
Lovely place
真實旅客
於 2020 年 3 月住了 1 晚
8/10 不錯
Michel (Drummondville canada)
伴侶同遊
2019年4月13日
讚好:職員與服務、設施服務和住宿狀況
Nous avons apprécié la gentillesse et la courtoisie du personnel. Cependant la chambre a l étage de la réception est vraiment trop humide refusez, n attendez pas 2 jours comme nous. Autre chambre offerte était plus que convenable .
Michel
於 2019 年 3 月住了 8 晚
6/10 一般
真實旅客
2019年4月10日
讚好:整潔度和職員與服務
Pipe broke in room, but they moved us to another hostel pretty smoothly. So overall good service since it wasn't foreseeable.