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河內情感酒店的評價

3 out of 5
河內情感酒店
26-28 Hang Bot Street, Dong Da District, Hanoi

評價

8.0

很好

10 分評分，優異；75 則評價中有 19 則" "
8 分評分，不錯；75 則評價中有 37 則" "
6 分評分，一般；75 則評價中有 15 則" "
4 分評分，欠佳；75 則評價中有 4 則" "
2 分評分，很差；75 則評價中有 0 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

6.0/10 

設施服務

7.8/10 

住宿狀況

5.0/10 

環保程度

評價

8/10 不錯

Leo (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Close to the centre
Not bad.we had joined the tour recommended by hotel but the tour is little bit expensive than outside.

6/10 一般

HIROYUKI

web上日本語対応可能とあるが、不可であったこと。
於 2023 年 8 月住了 6 晚

4/10 欠佳

Ivan

不滿：職員與服務、住宿狀況和客房舒適度
The photos shown in the web were photo-edited. it is not the same. The location was not conveniently situated. It was in a dark alley and we have a fear when walking back to the hotel in one of the nights. Leah Silk Hotel was so much better than this and cheaper....
於 2022 年 5 月住了 2 晚

10/10 優異

Byungrim

於 2021 年 4 月住了 3 晚
Thank You 於 2021年4月27日的回應
Thank you for your stay at Hanoi Emotion Hotel . We do hope to welcome you again . Have a good day !

10/10 優異

J

多人同遊
讚好：整潔度和職員與服務
숙소 레스토랑 너무 맛있고 직원 분들 웬만큼은 영어하시고 친절하셔서 좋았어요 호텔도 작지않았구요 다만 숙소에서 벌레가 한 번 나와서 방을 바꾸었습니다
於 2019 年 2 月住了 3 晚

6/10 一般

Sophie

讚好：職員與服務
Just ok
The service we received from staff was friendly. However we would opt to stay else where in the future simply because the location of the hotel wasn’t ideal for us. It is a bit of a walk to the ‘lake side’ old quarter area and set in a back street with an ‘industrial’feel to it. Our bed was very hard and the shower leaked into the main bedroom,

4/10 欠佳

真實旅客

讚好：客房舒適度
不滿：整潔度
Bad location and roaches
The neighborhood is really not good and we had cockroaches in our room. We were transferred to a smaller room for one night but still had bugs in the room when we returned. The breakfast is below average for Hanoi hotels.
於 2017 年 11 月住了 7 晚

8/10 不錯

Ela (Hamburg )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel in der Nähe des Literaturtempels
Das Hotel liegt etwas versteckt und NICHT wie alle anderen Hotels im Old Quater. Dementsprechend ist es sehr viel ruhiger. Das Zimmer war sauber und modern eingerichtet. Das Frühstück war für vietnamesische Verhältnisse sehr vielseitig und lecker.
於 2017 年 11 月住了 1 晚

6/10 一般

ひろさん (日本)

讚好：職員與服務
旧市街地からは少し離れてます
翌日からハロン湾1泊2日のツアーに出るために寝るだけと思って、写真を見て選びました。 ホテルの建物自体はそれなりに古く、部屋もそれなりです。ただ朝食は美味しかった！ あと事前にホテルにメールでタクシーを時間と行き先を指定して手配していたので、タクシーの運転手に行き先を伝えなくても、ちゃんと目的地で降ろしてくれました。 少人数ですが、ホテルのスタッフは親切で信用できます。
於 2017 年 11 月住了 1 晚

8/10 不錯

R (Tokyo)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Have stayed here for more than 5 times. Staffs are always very nice and breakfast is very delicious.
於 2017 年 7 月住了 3 晚

6/10 一般

gareth

不滿：客房舒適度
Good Hotel,friendly staff.
Hotel was a bit overpriced in my opinion considering it's location for tourism,it was though in an ideal location for us as we were working relatively close by.we were there in total 30 nights but had to switch hotels for one night due to a water pressure problem,upon our return we were put in different rooms.only certain members of staff speak English so that was a problem sometimes. Hotel is pretty clean but when you look closer you can see it's in need of a seep clean and a bit of TLC. Breakfast ok and lots of choice and even have bacon (sort of!!) Overall not a bad hotel for a week or even two i suppose when you consider that you are in Vietnam! Would stay here again.

8/10 不錯

laci (bkk)

不滿：整潔度
Near from hanoi station
Good price good hotel.hotel level is more then price. Football stadion also 1min by walk.

8/10 不錯

bon (hanoi)

讚好：整潔度和客房舒適度
Nesr from football stadion
In down town near to go many place.by taxi you can go in 10～15min

8/10 不錯

laci (bangkok)

讚好：整潔度和職員與服務
Near for many place
From down town or from lotte everywhere easy to go . By taxi in 10～15min From hotel they have football stadion 1min from hotel So when people come to see football this hotel is very good.

8/10 不錯

OK (surrounding and location not convienent.need a taxi to get around)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel but not the best location
very comfortable and friendly and helpful staffs

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
almost are good unless air conditioner..sometime we have to use the fan instead of using air conditioner

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
I stay in this hotel every time I go to Hanoi. The Staffs are very very kind. The location is near the Hanoi station and Ho-chi-Minh temple.

6/10 一般

POM (Bangkok)

Hanoi Emotion Review
It's ok.

6/10 一般

真實旅客

讚好：整潔度
Avis mitigé
Check in à 22h30. L'agent de sécurité chargé de monter les bagages était saoul. Arrivée dans une chambre beaucoup plus petite que celle réservée, impossible de circuler autour du lit avec nos bagages. Après réclamation, nous avons été surclassés en chambre VIP, cependant ce fut le couchage le plus bruyant de tous nos séjours en Asie, avec un sommier en bois craquant des le moindre mouvement. Petit déjeuner correct, sans plus. Hôtel un peu plus au calme car n'est pas en hyper centre mais tout est faisable à pied ou en taxi.

8/10 不錯

EG (東京)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
清潔感があります。朝食はビュッフェで料理の種類が非常に多くて、大満足です。スタッフも礼儀正しくて、丁寧に対応してくれています。また機会があれば、利用したいです。

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
良く使っているホテル
朝食付にしては安価、スタッフのサービスは良い。エレベータが1基のみで遅いので、高いフロアの場合、要注意。部屋によって違うようだが、バスルームの造りにシャワーとトイレ他の間にカーテンなどが無い部屋があるようで少し不便。トイレに紙を流せないのも不便。

6/10 一般

H (JAPAN)

讚好：整潔度和職員與服務
不滿：住宿狀況
コストパフォーマンスは良くない
スタッフはフレンドリーで対応が良いです。 良くない点は（私の部屋に限ったことかもしれませんが）、 ・シャワーが使いにくい。シャワールームが区切られておらず防水カーテンもない。湯船に立ってシャワーを浴びるようになっているが、湯船が非常に高いところに設置されていて、2段の階段を上り下りしなければならないため、シャワー後は滑って危険。 ・エアコン（今回は暖房）の効きが悪い。 ・排水溝からにおいが上がってきている。 そのほかは問題ないですが、ハノイは安くて快適なホテルがたくさんあるので、それらを考えると総合評価は5段階で２～３程度です。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
文廟に近い！
夜遅くにチェックインしたが、対応が丁寧で感じはよかった。ウェルカムフルーツは嬉しい、アメニティも充実している。文廟に近く徒歩１０分位で行けるので西部の観光には便利である。朝食の内容が物足りない感があるがレストランスタッフはフレンドリーである。箱型の階段つきのバスタブには驚いた。蛇口に手が届かず湯を止めるのが大変だったが、お湯の出はよかった。

6/10 一般

Bo (Skive)

讚好：整潔度和客房舒適度
ok hotel. In the back streets. Do not go here for the restaurant, fittness or roof terase as they are disapointing. The room was great!

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
nice place
calm and good place to see downtown

8/10 不錯

luc

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

讚好：職員與服務
コスパとスタッフ良し
評価項目をそれぞれ考えると、たいして良くないのだが、コストパーフォーマンスは良いのと、スタッフの応対が良いので、泊まってしまう。トイレの水圧に起因する部分と、シャワーカーテンの追加は改善してほしい。朝食に生野菜があるのは良い、味も悪くない。

6/10 一般

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
보통
금액대비 무난한 수준임

6/10 一般

Amy (Essex)

讚好：住宿狀況
不滿：職員與服務
Ok, but not best location
Not really near anything so location was a let down for us. Especially when we arrived in the evening wanting dinner. The quality of the hotel was fine and similar to most places we stayed. All I'll say is don't trust the sales man selling trips in reception. Only because we Googled trips before we spoke to him, did we realise how much he was trying to rip us off and con us.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
満足して延泊しました
ネットで読んだ評判通り、スタッフの応対や宿泊料金の割に良い朝食メニューなど、満足しましたので延泊しました。シャワーカーテンがあると、もっとホテルのために良いかも（壁、床がぬれず）、部屋の中で小さなゴキブリは時々見ます（あまり気にしない）。使用上問題はないが、部屋の鍵の状態はあまり良くなかった。近くに地元食堂や屋台(昼用、夜用各１か所）はあって愛用したが、惜しむらくは長期滞在者にとっては、もう少しレストラン選択しが近くにあるともっと良いが、もともとハノイ市内の地区により目的があって選んだ地域なので致し方なし。

10/10 優異

Mien (vũng tàu)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
hài lòng.
Tuyệt vời. Chỉ hơi khó chỗ đậu oto cho khách.

8/10 不錯

Mike (Exeter)

讚好：整潔度、住宿狀況和客房舒適度
Good for a short stay
Breakfast was ok, dinner could be better.

10/10 優異

Sang Dae (seoul)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
service is very good.
very good. but location is some not good.

6/10 一般

LYUNHEE (한국)

하노이 이모션 호텔 사용 후기
배정받은 방의 상태는 양호했으나 출입문이 잘 닫히지 않아서 굉장히 불편했음. 에어컨의 난방 시설도 제대로 작동되지 않아 새벽에 많이 춥기도 했고... 아침식사는 훌륭했음!

10/10 優異

martin (anaheim)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel for price
Very pleasant stay, staff are very helpful.

10/10 優異

Ehrpaar (Berlin)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sehr gutes Hotel,sehr guter Service!
Wir waren einige Tage zu Gast in diesem Hotel. Der Service ist ausgezeichnet, das Personal sehr flexibel. Zimmer groß und sauber. Hotel ist ehr geschmackvoll eingerichtet.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Bronwyn (Oxford)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet location and comfortable hotel
Good wifi and excellent staff make this a good choice if you are in Hanoi for business.Cab drivers need a bit of encouragement to find the hotel, so print off a map. Breakast was well done, staff very competent and welcoming. Also close to the Temple of Literature and within walking distance of other places to visit.

10/10 優異

TAKUO (千葉県)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
次回も利用したいと思わせる素敵なホテルです。
今回で、２回目の利用です。相変わらず丁寧な接客です。ハノイの街が見渡せるレストランが最高です。食事もかなり美味しいです。スタッフの方々の笑顔が素敵です。 次回もこのホテルで決まりです。

8/10 不錯

TAKUO (千葉県)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ホテルの中に入ると、まるで別世界です。
ホテルスタッフの対応、部屋の清潔さ　かなり良いです。 10階のレストランからの展望はなかなかです。

8/10 不錯

KEN (JAPAN)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
清潔な部屋
2度目の滞在になりますが、従業員は非常にフレンドリーで、一度会った人はほぼ覚えているのではないかと思われます。レセプションには日本語の堪能な女性もおり、何かと助けてくれます。周りに食事をするところがあまりありません。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel for price
This hotel was exceptional right from the start. We were greeted at hanoi airport by our driver who was pleasant and delivered us to the hotel, the check in people were great, gave us hot tea and snacks while we waited and gave us good advice re taxis ( only use taxi group taxis). The room is large and furnished beautifully, the bathroom is also very nice. The only downside is the hotel is located outside of the old quarter ( but this meant less noise so we were happy). Taxis to the old quarter are cheap ($5usd) or a 30 minute walk.

6/10 一般

Raheel (Canberra, Australia)

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Decent Location, friendly staff, dodgy rooms
We stayed in this hotel after having to search several options in hanoi online. we wanted to be walking distance to place. The bell boy & the receptionist were very nice and helpful didnt speak english very well. The hotel manager was this older gentleman, always with a smile & fluent in english. The travel agent & booth on ground floor was useless. The guy was very cold, didnt welcome and advise us and seemed he was busy all the time on his laptop. We got into our room, unpacked and settled in only to realize that the TV had no reception and the shower in the bathroom was in a bath tub that sprayed water everywhere including the toilet that was right behind it. So after a shower the WHOLE bathroom would be wet. It was unbearable. We told this to the reception, who brought the manager. His first response was "its ok, we have a cleaner they will clean it tomorrow"... yes but we couldn't use the toilet the whole day as everything was wet... it was just poor design. They asked us to relocate to another room. We moved from fifth to 2nd floor. first thing we did was test the toilet and TV and all seemed okay until we unpacked & settled in. The water in this enclosed shower only stayed warm for 10 minutes max. Occasionally, there would be water dripping from the cieling of the bathroom next to the toilet. When we complained we were told to relocate again. We were tired of relocated so for the duration of this stay we tolerated it and took short showers.

8/10 不錯

真實旅客

讚好：職員與服務和客房舒適度

10/10 優異

Derek (Croatia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Christian (Greve)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Glimrende sted, venlig service
De var rigtig flinke, til at både hente og bringe mig til lufthavnen. Det var bare super service.

8/10 不錯

ayom (Kajang)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hot Spot of Hanoi Attactions
This is the third stay for me and it happen for good reasons; good hospitality, excellence services, well kept facilities and strategic location. For the first 3 days, I've explored most of the tourist hot spots such as Masjid An-Noor, West lake, East lake, Mausoleum, War Museum, Flag tower, Duon Xuan Market, Hang Da Market and many others on foot. Recommended to business traveler, competitive price for exceptional services.

8/10 不錯

ayom (Malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
First choice for Business hotel.
Stayed there for 5 days for business trip. They offer modern facilities and their hospitality is friendly and warm despite of language barrier. I'll definitely be staying here again when I`m coming here in October for two weeks. I would love to recommend this hotel for business traveller.

10/10 優異

debSox (Melbourne Australia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfy beds
Great sevice, friendly staff. 7th floor room was clean, new, well-kept. 3rd floor room was not so newish...really in need of a good paint. Renovations were noisy, especially 3rd floor. hopefully, after their 2 month closure it will be great. The breakfast was good, the hotel was great value for money. Athough not related to the actual hotel, they offer tours from the hotel. The City Tour we booked through hotel was not value for money...it was a waste. The Perfume Pagoda Tour was good...but, check that they know they are supposed to pick you up and return you to your hotel. As it is not in the Old Quarter, the tour companies seem to get away with not returning you to your hotel. Mind you - it is only a 20 minute walk to the Old Quarter with lots to see along the way. We will definitely book the same hotel if return to Hanoi.