Away from all the craziness in the old quarter so a good place to rest, plus good breakfast. Our TV was broken though, our room smelled a bit strange, and the car They arranged to take us to the airport was very unprofessional. Not bad for the price though.
August
於 2019 年 12 月住了 5 晚
8/10 不錯
Alan
家人同遊
2019年12月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alan
於 2019 年 12 月住了 2 晚
6/10 一般
真實旅客
商務旅客
2019年12月16日
讚好:整潔度、職員與服務和客房舒適度
Hôtel fonctionnel bien pour passer une ou deux nuits situé juste à côté de la gare et à pied des coins à visiter
真實旅客
於 2019 年 10 月住了 3 晚
10/10 優異
Maximo
2019年11月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Maximo
於 2019 年 11 月住了 2 晚
8/10 不錯
真實旅客
2019年9月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 9 月住了 3 晚
6/10 一般
真實旅客
2019年6月25日
悪くもなくよくもなく
真實旅客
於 2019 年 6 月住了 5 晚
Julie HOANG (Ms) 於 2019年7月27日的回應
Dear valued guest,
Warmest greeting from Hanoi Larosa Hotel!
We are very happy to hear that you were satisfied with our service. We always try our best to make your stay with us more comfortable.
We are looking forward to welcoming you back at our hotel in the near future.
10/10 優異
TK
商務旅客
2019年6月22日
讚好:職員與服務、設施服務和住宿狀況
スタッフ対応が良かった
TK
於 2019 年 6 月住了 5 晚
Julie HOANG (Ms) 於 2019年7月27日的回應
Dear valued guest,
Warmest greeting from Hanoi Larosa Hotel!
We are very happy to hear that you were satisfied with our service. We always try our best to make your stay with us more comfortable.
We are looking forward to welcoming you back at our hotel in the near future.
10/10 優異
真實旅客
2019年4月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was just great For the price, you cannot expect better It can be rated 5 star or at least 4
真實旅客
於 2019 年 4 月住了 5 晚
Julie HOANG (Ms) 於 2019年5月8日的回應
Dear valued guest,
Warmest greeting from Hanoi Larosa Hotel!
We are very happy to hear that you were satisfied with our service. We always try our best to make your stay with us more comfortable.
We are looking forward to welcoming you back at our hotel in the near future.
10/10 優異
真實旅客
2019年4月9日
真實旅客
於 2019 年 4 月住了 2 晚
8/10 不錯
真實旅客
2019年3月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
ligging accommodatie tov het centrum. Personeel zeer bereid om te helpen en denk ook mee. Waarschuwen tijdig voor aanpassingen.
真實旅客
於 2019 年 2 月住了 8 晚
8/10 不錯
Young geun
2019年2月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Young geun
於 2019 年 2 月住了 6 晚
6/10 一般
Fernando
2019年2月9日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Not up to standard service and location
The hotel was nice and had a good breakfast. The location was very dirty and quite displeasing! Service was not to standard, got tje feeling they were understaffed and people were not on hand even at the time they had told is they would be there. Also i am quite displeased that they would give one quote at payment renegue on the quote and ask for more (even if the original was already overpriced but that was what agreed to). Left a dishonesty feeling about it!
Dear Valued guest,
Thank you so much for taking your time to share your experience during your stay at our hotel.
We high appreciate that our location, water heater system, hotel staff and breakfast were suited with your expectation. Beside that, our disadvantage that the shower is fixed on the top of the bathtub. About the curtain, usually we have in all room, but maybe missing in your room that period of stay. We will find the way to fix it as soon as possible.
We are looking forward to welcoming you again at our hotel soonest.
Thanks and best regards,
10/10 優異
Hiroshi
2019年1月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good Hotel
I had stay this hostel for 3days. It was very nice hotel. This hotel have good location and good view with a convenient location close to the railway station(Ga-ha-noi). staffs have a nice smile and kindliness. When I could not open the security box. staffs help me. if I visited hanoi. I would stay this hotel. Thank you for all staffs.
Dear Mr Hiroshi,
Thank you so much for taking your time to review our hotel on Hotels.com!
We are delighted to hear that our good location, good view with a convenient location, especially the services provided by our staffs. We will share all your comment with all staffs.
Thank you very much again and we looking forward to welcoming you back in the soonest time.
Best Regards,
10/10 優異
Laura (Bogotá, Colombia)
家人同遊
2018年12月30日
讚好:整潔度和職員與服務
Good place, big rooms, great location. The breakfast is amazing!
Thanks for staying with us. We appreciate your feedback!
10/10 優異
ken
2018年11月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
えきちか
応対もよく何も問題なし。ハノイ駅近し。
ken
於 2018 年 11 月住了 1 晚
Ms Thuy HOANG 於 2019年1月2日的回應
Thanks for staying with us. We appreciate your feedback!
10/10 優異
真實旅客
2018年11月14日
真實旅客
於 2018 年 11 月住了 4 晚
Ms Thuy HOANG 於 2019年1月2日的回應
Thanks for staying with us. We appreciate your feedback!
10/10 優異
真實旅客
2018年11月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Es ist ein süßes Hotel mit sehr, sehr nettem Personal. Die Sehenswürdigkeiten sind zum Großteil fußläufig zu erreichen.
真實旅客
於 2018 年 11 月住了 4 晚
Ms Thuy HOANG 於 2019年1月2日的回應
Thanks for staying with us. We appreciate your feedback!
8/10 不錯
ANTHONY
2018年10月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel for a short stay
Good hotel with a convenient location close to the railway station.
Room is clean and comfortable despite the hotel needs a bit of refreshment.
Staff was very helpful.
Breakfast is okay but not exceptional
The street is very busy so cant be a bit noisy sometimes
Overall a good place to stay for couple of nights
ANTHONY
於 2018 年 10 月住了 2 晚
8/10 不錯
真實旅客
2018年8月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bon rapport qualité prix
Chambre très confortable, nous avons été surclassé sans raison particulière, personnel aux petits soin (trop présent même par moment...)
真實旅客
於 2018 年 8 月住了 1 晚
10/10 優異
Sylvie (Nice)
2018年8月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel agreable
Hôtel très propre, bien placé, personnel accueillant, serviable et attentionné.
Les petits déjeunes sont copieux et de bonne qualité.
A recommander.
Sylvie
於 2018 年 8 月住了 2 晚
10/10 優異
真實旅客
2018年8月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hanoi
Ottimo hotel ottima posizione servizio impeccabile
真實旅客
於 2018 年 8 月住了 4 晚
10/10 優異
Jose Maria
2018年8月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jose Maria
於 2018 年 7 月住了 3 晚
8/10 不錯
真實旅客
2018年5月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 5 月住了 5 晚
8/10 不錯
真實旅客
2018年5月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ein sehr gutes 3 Sterne Hotel
Nur die Lage ist nicht die Beste, dafür sehr günstig
真實旅客
於 2018 年 5 月住了 1 晚
10/10 優異
uijin (south korea)
2018年4月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
너무 친절하네요
호텔 직원이 너무 친절해요 하노이 지도 주시면서 관광지 알려주고 제가 우버 부른거 안오니까 나서서 전화해주시고 넘 친절했습니다 호텔 위치도 아주 좋구요 룸 컨디션이 엄청 좋은편은 아닌데 이만원대에 저정도 컨디션이면 훌륭하다고 생각합니다 조식도 맛있구여 추천해요
uijin
於 2018 年 4 月住了 1 晚
8/10 不錯
Robert
2018年2月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tolles Hotel
Sehr nettes und hilfreiches Personal. Gutes und reichhaltiges Frühstück. Tolles Restaurant im 11 Stock mit super Aussicht auf die Stadt.
Robert
於 2018 年 2 月住了 2 晚
Ms Hoang Thu Ha 於 2018年3月26日的回應
Dear Mr Robert,
Thank you very much and very happy to hear your feedback. We will do our best to provide the best service to guest.
We hope that we will have good chance to welcoming you at Larosa in the next time.
Have a nice day
Best regards
Hoang Thu Ha
10/10 優異
James
2018年1月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
Had a wonderful tar at the Larosa couldn't really fault anythin
James
於 2018 年 1 月住了 7 晚
Hoang Thu Ha 於 2018年2月6日的回應
Dear Mr James,
Thank you very much for your interest in Larosa hotel. We are so happy to received your feedback. We hope that will have opportunity of welcome you back at Hanoi Larosa hotel in the next time.
Have a nice day!
Best regards,
Hoang Thu Ha
10/10 優異
真實旅客
2017年11月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Trip of Ha Noi
It was very nice hotel. Because staffs have a nice smile and kindliness.
I felt cozy. In addition, A place at the hotel is very close to the railway station of Ha Noi.
So I could walk to the station with my heavy baggage.
真實旅客
於 2017 年 11 月住了 5 晚
8/10 不錯
Tony (Newcastle upon Tyne UK)
2017年11月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel ,location not so good
We were looking fir a hotel in or near the old quarter. This hotel is in the tyre fitting quarter. Having said that the staff were delightful and the room of a high standard. The breakfast was good and we were able to go to places we wanted to see by taxi
pleasant hotel, great staff and services except restaurant, need a lot of work on menu and chef (was not too interested, lacked attention to detail, messy work station).
Karen
10/10 優異
Al (Boston)
2017年4月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best Room Ever!!
This hotel is awesome! I had the coolest room with an old style window that had a great view of a Hanoi neighborhood. Like 1920s NYC or Paris. The bed was so comfortable. The room was clean. The staff was great and so helpful. 5 stars all the way!
Al
8/10 不錯
Maureen
2017年2月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Leuk hotel met een fantastische service.
Het personeel is bijzonder hulpvaardig. Ze willen je met van alles helpen. Het ontbijt is bijzonder uitgebreid en ook daar is het personeel heel erg vriendelijk en hulpvaardig. Het enige minpuntje is de locatie. Het ligt iets buiten t oude centrum.
Maureen
10/10 優異
lee (korea.)
2017年1月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
잘있다 갑니다.
가격도 비싸지 않고 시설도 좋은 편이고 저녁에 스카이 라운지에서 하노이 야경을 보며 먹는 쌀국수에 맥주 한잔은 일품입니다. 2달전에도 묵었을때는 9층이라 전망이 좋았는데 이번에는 층수가 낮아서 그런지 전망은 별로였어요. 2일동안 호텔 두군데를 전전하다 다시 왔는데 구관이 명관이라고 여기만한데가 없네요...^^
lee
8/10 不錯
Jee (Montreal )
2017年1月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice clean place.
Stayed there 4 nights. Room was well kept. Staff is professional, courteous and hard working. Staff helped us booked and plan activities for the next leg of our trip. Reasonable price for hotel.
Only criticism is there is no spa.