家庭客房, 1 間臥室, 私人浴室, 城市景 | 1 間睡房、高級寢具、迷你吧、房內夾萬
查看供應

河內老城區家庭旅館的評價

4 out of 5
河內老城區家庭旅館
39 Ngo Huyen Street, Hoan Kiem District, Hanoi

評價

8.4

很好

10 分評分，優異；18 則評價中有 9 則" "
8 分評分，不錯；18 則評價中有 6 則" "
6 分評分，一般；18 則評價中有 1 則" "
4 分評分，欠佳；18 則評價中有 1 則" "
2 分評分，很差；18 則評價中有 1 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and tidy
Clean,tidy
General Manager 於 2017年1月18日的回應
Thank you very much

8/10 不錯

Thi van anh

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 5 晚
Luan 於 2020年10月26日的回應
Thank you

10/10 優異

EUNA

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
아침밥 해주셔서 너무 좋았고, 아침은 쌀국수나 아메리칸 스타일 밥입니다. 그리고 물도 주시고 청소도 잘 해주십니다. 드라이기 있고요 하롱베이 트립 하루전날 신청해서 급하게 다녀왔는데도 좋은 차에 멋진여행 할 수 있었습니다.
於 2019 年 12 月住了 2 晚
Luong 於 2020年2月2日的回應
Thanks so much for your review, Euna! We had a good time with your family. Hope you had a good time in Vietnam and see you again!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like that the location of this place is right in the middle of the action. Would highly recommend staying here. Staff is amazingly friendly and helpful.
於 2019 年 11 月住了 4 晚
Luong 於 2019年11月21日的回應
Thanks so much!

8/10 不錯

Simon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location and helpful staff
Helpful staff! Good breakfast and very good location if you want to book some trips from Hanoi for example to Ha Long bay. Nice balcony on the 5th floor
於 2019 年 5 月住了 1 晚
Luan 於 2019年5月29日的回應
Very nice couple! They are polite, shared their interesting stories. Simon and his girlfriend just spent one night at our Homestay before going to Halong Bay. We hope they ejoyed the stay.

4/10 欠佳

Richard

不滿：住宿狀況
Very disappointing
Our room was on the ground floor with no windows and noisy through the night. Air conditioning did not work very well and went for breakfast at 7 and there was no one there to serve breakfast, just a room with a dirty messy kitchen, had a transfer at 7.30 so had to go to a coffee shop nearby for breakfast. For the price it is the worst place we have stayed in Vietnam by far.
於 2019 年 4 月住了 1 晚
Luan 於 2019年4月16日的回應
Thank you very much for your feedback. Firstly, we are sorry for the disappointed exprience with us. For the room, we have deluxe rooms, city view, or terrace room. So they have window and view. You booked Economic Room without window and and first floor. WE CLEARLY INFORM IN DESCRIPTION. For the breakfast, we have from 7.00AM, if you come on time, we are sure, we will serve you. We will check again for the cleaniness, we will improve it right away. For aircon, we already checked it as soon as you informed us. Now everything was ok. We are sorry again and really hope to host you again with our higher room types. So you can fully experience our service. Best regards. Luan

8/10 不錯

성훈

가성비짱
베게가 너무 높았다 하지만 가성비 짱짱 좋았다
於 2018 年 8 月住了 1 晚
Luan 於 2018年8月30日的回應
Thank you very much.

8/10 不錯

Gregory

讚好：整潔度、職員與服務和客房舒適度
Short stayed . Good enough.
Very busy location. In the alley taxi cant get in . I just stay one night waiting for the early morning flight next day . We had 5 people we just stay one room .the owner seem very accommodating put enough bed and mattress in the floor and towels for everyone .. The place not fancy but clean good enough if you try to budget your trip . The location is ok very busy seem safe for the price you paid the owners seem take good care their business . they even pack breakfast to go for you if you catch early flight the next day. I thought it's very nice touch .
於 2018 年 6 月住了 1 晚
Luan 於 2018年7月19日的回應
Thank you very much for your recent stay. We are very glad to have the great guests like you. Hope to see you again.

10/10 優異

jean (usa)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly and hospitable staff
Great correspondence prior to arrival. Uncle met me on the street right as I got out of the taxi from airport, in the middle of the night, when I arrived! In a type-written note, sister expressed her regret for not being available to meet me personally but that she would be there tomorrow morning. I met her the next day, and had dinner with the family. A lovely extended family -smiles all round. I enjoyed the time and would definitely stay with them again. A great rate through Expedia. Room with a balcony! No elevator, but uncle helped me with baggage coming and going. Thanks.
於 2017 年 11 月住了 2 晚
uyen 於 2017年11月17日的回應
Thank you! We are so happy to host you. Hope to see you next time

8/10 不錯

Susan

讚好：住宿狀況
Not the family feel expected
Sadly the family feel didn't come across as advertised. Mostly as didn't meet any family members other than 2 young girls and the uncle who made breakfast. Had the 'family dinner' with another couple who were staying and it was just us and 2 young girls only one of which spoke English . Wouldn't say don't stay here as it's clean and perfectly pleasant but for any help with travel bookings there are 2 really good agents on the same street.
於 2017 年 9 月住了 2 晚
Thank you for your time to write review. We are sorry to here that, cause that time we are busy to set up new brand so may could not see you. For travel arrangement, as we told you, there are so many from budget to luxury one, and in my homestay we only sale the good one, cheap one mean low service. Anyway, thank you for sharing, we hope to host you again.

10/10 優異

Mathieu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable - Excellent location -very good host
Luan is an excellent host and he his very welcoming and organized. He helped us with everything and gave us excellent recommandation. His family is also very nice and welcoming. We stay one night and the room was clean and comfortable with a good internet connection. The only thing we did not like is the bathroom outside of the room, even if it was not shared with anyone else.
於 2017 年 6 月住了 1 晚
Thank you very for your review. We highly appreciate all your feedback. All our family rooms are private bathroom. It is just outsite. All the deluxe rooms, are private bathroom inside. So let me know when you make the booking, we will arrange for you. Hope to see you again. Best regards. Luan

10/10 優異

Rebecca (Perth)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Homestay with Welcoming Staff and in Good Location
Luan and his family made our Hanoi trip a very enjoyable stay! Ever since booking our stay here he has communicated with us via text to ensure that we had someone to pick us up upon arrival and even arranged for us a 2D1N trip on a cruise in Halong Bay. Staff here were very accomodating and friendly and answered all our queries on where to go for sight-seeing and shopping. They even invited us for a authentic vietnamese dinner one of the nights we were there. The place was confortable, spacious and clean in a safe environment and is walkable distance to many attractions. Breakfast is complimentary and you get a huge bowl of pho each morning which is a plus! Thank you for the wonderful stay and I would definitely recommend this homestay for anyone looking for a home away from home!
Luan Do 於 2017年3月1日的回應
Thank you very much.

2/10 很差

真實旅客

讚好：整潔度和客房舒適度
不滿：職員與服務和住宿狀況
not recommended at all.
no elevator. locates in the center of old quarter but roads not all paved. dinner was awful. pieces of fried chicken and pork. and even refused to provide dinner even i booked dinner included rooms. do not clean the room unlike other hotels. not like homestay. it is just a hostel run by a family with an awful service.
Luan Do 於 2017年3月1日的回應
We are sorry for your bad feedback. However, we are sorry because of the road. The government they renovate all the streets, not only us. We dont have elevator because we have only 4 floors. You must check it before. We dont provide dinner included, we just invite the guests who stay with us. We daily clean the room. We dont know who are you but please feedback to us. Why you are ANONYMOUS? We dont provide dinner but you knew we provide checken and pork?

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very helpful staff. Clean, great location. Brekky was very good
Luan Do 於 2017年1月18日的回應
Thank you very much

10/10 優異

Aussieflicker (Melbourne Aus)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location, double glazed and quiet
Definitley recommend this hotel for a stay in Hanoi. Great rates, good breakfast - you really get looked after!
Luan- Homestay Owner 於 2016年12月19日的回應
Thank you very much very much for your stay. We are very happy when you enjoyed the stay. We do hope to host you again when you come back. Best regards. Luan

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年12月11日的回應
Thank you very much

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family homestay a must!
Absolutely loved the homestay with the local family. Family friendly and lovely. The opportunity to meet other travellers during the family meal and during breakfast time was fantastic too. Homestay also had great tour service and advice, they organised my day city tour and evening food tour.They were also helpful with my airport shuttle service. For my follow kiwis, if you enjoy NZ bed and breakfast places then you'll enjoy this family homestay.
General Manager 於 2016年12月11日的回應
Thank you very much. We just tried our best to share the local knowledge and culture. Hope to see you again. Best regards. Luan

6/10 一般

TimothyJ (Ohio)

讚好：整潔度、職員與服務和住宿狀況
Homestay
This was an odd place. Bathroom was not actually in the room. Lovely family.
General Manager 於 2016年8月13日的回應
Thank you very much. We just renovated everything. It is my homestay and not the hotel. So we were sorry for your stay but we are sure that you will like it now. Hope to see you again