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威里斯酒店的評價

3 out of 5
威里斯酒店
62 Ngo Huyen, Hang Trong, Hoan Kiem, Hanoi

評價

7.0

不錯

10 分評分，優異；9 則評價中有 3 則" "
8 分評分，不錯；9 則評價中有 1 則" "
6 分評分，一般；9 則評價中有 3 則" "
4 分評分，欠佳；9 則評價中有 1 則" "
2 分評分，很差；9 則評價中有 1 則" "

6.6/10 

整潔度

7.4/10 

職員與服務

7.2/10 

設施服務

6.8/10 

住宿狀況

5.6/10 

環保程度

評價

8/10 不錯

Renee

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is located right in the heart of Hanoi with easy walking to many attractions. We enjoyed the wonderful breakfast buffet. Jenny, the manager was wonderful in helping us arrange airport transport and tours.
於 2024 年 1 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

6/10 一般

KOK LEONG

家人同遊
讚好：職員與服務
不滿：設施服務
helpful staffs. Air condition at lobby was off all the time. When we came back, outside so hot and hotel lobby was hot too. We ask staff can turn on the air condition, male staff who on duty told us we can turn on stand fan at the lobby. We don't understand most hotels lobby are on AC and so far only this hotel NEVER on the AC all time.
於 2023 年 9 月住了 3 晚

6/10 一般

Nancy

親子同遊
不滿：整潔度
Complimentary breakfast was excellent, some of our room bed sheets were dirty. First day arriving ac in room was not working, quite hot but got better as we stayed few days. Good location to a lot of other service shops on Ngõ Huyện street.
於 2023 年 7 月住了 3 晚
Best Regards 於 2023年7月9日的回應
Thank you for taking time to write your comments .

6/10 一般

真實旅客

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
decent place ner the church
its really near and walkig distance from the church. its located in a small alley and car unable to enter but its walkable. near by food places and cafes. front desk service sometimes friendly and sometimes unfriendly. depends on her mood. smile is not a thing in this hotel. they dont like to smile and always put up to a moodly face. breakfast is boring and kitchen helper is always moodly. bed is ok nice to sleep. toilet is clean. house keeping do a good job.
於 2023 年 6 月住了 3 晚
Best Regards 於 2023年7月9日的回應
Thank you for taking time to write your comments .

4/10 欠佳

Faye

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Sadly this wasn’t a great place to stay. For the price our room was very basic (even though we were told we had been upgraded), the bath towels had holes in them and the service wasn’t great.
於 2022 年 11 月住了 2 晚
Jenny Nguyen 於 2022年11月20日的回應
Dear Faye .Thank you so much for your feeback ,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 優異

Masanori

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 9 月住了 1 晚

10/10 優異

Masanori

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are kind and energetic.The facilities are comfortable without any dirt or mechanical problems.
於 2022 年 9 月住了 3 晚
Jenny Nguyen 於 2022年11月7日的回應
Dear Massanori . Thank you for taking time to write your comments and appreciation on Expedia .We always welcome feedback from our valued guests to help us maintain and improve our product and services.Itr gives us great pleasure in knowing that you had an enjoyable stay.Thank you for visiting and we hope you will return soon.

10/10 優異

真實旅客

於 2020 年 3 月住了 1 晚
Veris Hotel Staff 於 2020年3月19日的回應
Thank you for you review. We"ll keep trying to improve our services. Wish you all the best. Veris Hotel Staff