供應早餐、午餐、晚餐；本地及多國菜
查看供應

川崎內排酒店的評價

3 out of 5
川崎內排酒店
Soc Son, Noi Bai Airport, Hanoi

評價

7.0

不錯

10 分評分，優異；56 則評價中有 17 則" "
8 分評分，不錯；56 則評價中有 11 則" "
6 分評分，一般；56 則評價中有 16 則" "
4 分評分，欠佳；56 則評價中有 4 則" "
2 分評分，很差；56 則評價中有 8 則" "

7.2/10 

整潔度

7.4/10 

職員與服務

6.4/10 

設施服務

7.0/10 

住宿狀況

7.2/10 

環保程度

評價

8/10 不錯

CHIHPENG

讚好：整潔度和職員與服務
於 2019 年 9 月住了 1 晚
kawasaki hotel 於 2019年10月2日的回應
Thank you for staying with us. Hope can serve you next time

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
G.M 於 2019年2月20日的回應
Thankyou for your feedback

10/10 優異

Chiawei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and friendly staff, the service was good.
於 2018 年 12 月住了 1 晚
G.M 於 2018年12月18日的回應
Dear ………, It is our greatest pleasure to welcome you at Kawasaki Hotel. Thank you for choosing and recommending our hotel to other travellers. I really appreciate your time of sharing your unforgettable experience with us. I am sure that our team would be very glad to receive your perfect review. That would be our biggest motivation to continue the great work. We have enjoyed serving you as much as you enjoyed our service. All of our staff look forward to have another opportunity to welcome you soon in Hanoi. Yours sincerely, Kawasaki Hotel

8/10 不錯

regina

於 2024 年 4 月住了 1 晚

6/10 一般

??

商務旅客
リーズナブルな宿泊料金で空港から近く乗り継ぎには便利でした。 深夜到着時の空港送迎が助かりました。
於 2024 年 2 月住了 1 晚
KAWASAKI NOIBAI HOTEL 於 2024年3月14日的回應
Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your needs. We are looking forward to serving you next time.

6/10 一般

Gerrit

伴侶同遊
Best for your dollar for somewhere safe and close to the airport for unexpected delays. Quick checkin and friendly staff
於 2024 年 2 月住了 1 晚
KAWASAKI NOIBAI HOTEL 於 2024年2月27日的回應
Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your needs. We are looking forward to serving you next time

10/10 優異

Jocelyn

讚好：整潔度和職員與服務
I would like to thank to the person who work in the reception name Ms. Ngan she is a helpful person and she did her work well . Thank you Ms Ngan for your help …..
於 2024 年 1 月住了 2 晚
KAWASAKI NOIBAI HOTEL 於 2024年2月17日的回應
Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your needs. We are looking forward to serving you next time.

10/10 優異

Anh

於 2024 年 1 月住了 1 晚
KAWASAKI NOIBAI HOTEL 於 2024年2月17日的回應
Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your needs. We are looking forward to serving you next time.

10/10 優異

Toshihiro

於 2023 年 12 月住了 1 晚
KAWASAKI NOIBAI HOTEL 於 2024年2月17日的回應
Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your needs. We are looking forward to serving you next time.

10/10 優異

Yasushi

於 2023 年 8 月住了 1 晚
KAWASAKI NOIBAI HOTEL 於 2023年8月23日的回應
Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your needs. We wish you a beautiful holiday.

4/10 欠佳

NAKANISHI

不滿：整潔度和住宿狀況
エアコン、冷蔵庫が機能せずにルームチェンジしてもらった。シャワールームの仕切りガラスの下部の掃除が出来ていない。
於 2023 年 7 月住了 1 晚
KAWASAKI NOIBAI HOTEL 於 2023年8月23日的回應
Thank you for your feedback. We sincerely apologize for the inconvenience you have experienced. We are looking forward to serving you better next time.

10/10 優異

KIN WAI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Kawasaki
Very friendly receptionists. Excellent coffee room with nice music and decorations. Impressive.
於 2023 年 3 月住了 2 晚
KAWASAKI NOIBAI HOTEL 於 2023年4月9日的回應
Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your needs. We wish you a beautiful holiday.

10/10 優異

Tanya

於 2023 年 3 月住了 3 晚
Kawasakinoibaihotel 於 2023年3月28日的回應
Cảm ơnCảm ơn bạn đã là khách hàng quan trọng của chúng tôi. Chúng tôi rất biết ơn vì niềm vui được phục vụ bạn và đáp ứng nhu cầu của bạn. Chúng tôi chúc bạn một kỳ nghỉ tuyệt vời.

10/10 優異

TSUKASA

於 2023 年 2 月住了 1 晚
KAWASAKI NOIBAI HOTEL 於 2023年3月19日的回應
thank you for choosing our hotel!

4/10 欠佳

eddy

讚好：職員與服務
不滿：住宿狀況
Bed is hard as a rock
於 2022 年 10 月住了 1 晚
Kawasakinoibaihotel 於 2023年3月28日的回應
Cảm ơnCảm ơn bạn đã là khách hàng quan trọng của chúng tôi. Chúng tôi rất biết ơn vì niềm vui được phục vụ bạn và đáp ứng nhu cầu của bạn. Chúng tôi chúc bạn một kỳ nghỉ tuyệt vời.

6/10 一般

HIDEO

於 2022 年 6 月住了 2 晚
Kawasakinoibaihotel 於 2023年3月28日的回應
Cảm ơnCảm ơn bạn đã là khách hàng quan trọng của chúng tôi. Chúng tôi rất biết ơn vì niềm vui được phục vụ bạn và đáp ứng nhu cầu của bạn. Chúng tôi chúc bạn một kỳ nghỉ tuyệt vời.

6/10 一般

Graham

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Beds like concrete
於 2022 年 5 月住了 1 晚
Kawasakinoibaihotel 於 2023年3月28日的回應
Cảm ơnCảm ơn bạn đã là khách hàng quan trọng của chúng tôi. Chúng tôi rất biết ơn vì niềm vui được phục vụ bạn và đáp ứng nhu cầu của bạn. Chúng tôi chúc bạn một kỳ nghỉ tuyệt vời.

10/10 優異

Jevis

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 1 晚
Kawasakinoibaihotel 於 2023年3月28日的回應
Cảm ơnCảm ơn bạn đã là khách hàng quan trọng của chúng tôi. Chúng tôi rất biết ơn vì niềm vui được phục vụ bạn và đáp ứng nhu cầu của bạn. Chúng tôi chúc bạn một kỳ nghỉ tuyệt vời.

2/10 很差

真實旅客

不滿：整潔度、職員與服務和住宿狀況
I was for 1 day in this hotel at the airport! When I arrived at 10:00 pm, I came to a room, where the windows and the door were open and the ircondition was on. The temperatur was at 15 celsius and there was NO heater! But the absolutly worst was, that the bett linen was not fresh or changed! The bettline was not irond, it smell terrible and it was extrem dirty! When I opened the bett linen, I found many black hairs on it. I was really disgusted!!!! I know, it was a hotel with only 2 stars, but a clean room with clean and fresh bett linen, I expact also in a 2 star hotel! I over 30 years, I visit differnt holtes on the world, that was the worst stay I ever had! I think, the room was rent before I come for one 1 hour to a couple who don´t need it longer for their action. NEVER AGAIN!!!!
於 2019 年 12 月住了 1 晚

2/10 很差

真實旅客

商務旅客
不滿：職員與服務
Dishonest listings — don’t book the VIP room!!!
This hotel appears reasonably well-constructed for a hotel in its price range, but the management and maintenance needs serious improvement. My booking was for a VIP room, with king-size bed, larger room area, and city views. The first room the hotel staff gave me had two twin beds. When I insisted that I had booked the VIP room with larger area and king bed, the staff showed us two other rooms barely larger than the bed itself and just said “they’re all VIP”. One of the rooms was still dirty from the previous occupant!! I did not receive what I booked and paid for, and this hotel had no intention of providing it. The classification “VIP room” and the square meter number listed as the area of the room was false and given in bad faith. Other issues: elevator call button on the ground floor didn’t work, “balcony” outside the bathroom is a security risk with the window is open, and allows other guests to walk by and spy on you while in the room even when the window is closed.
於 2020 年 1 月住了 1 晚

6/10 一般

真實旅客

商務旅客
不滿：職員與服務
So so if you mind hard bed not bad
於 2020 年 1 月住了 1 晚

4/10 欠佳

真實旅客

多人同遊
不滿：設施服務和住宿狀況
Mattress felt like a park bench. Almost non existent.
於 2020 年 1 月住了 1 晚

6/10 一般

真實旅客

於 2019 年 12 月住了 1 晚

4/10 欠佳

Betina

不滿：住宿狀況和客房舒適度
Knap så godt
Det var svært at kommunikere med receptionisten ift. afhentning i lufthavn. Lokale måtte hjælpe os. Selve sengen var som at sove på en trækasse/et gulv, der var på ingen måde affjedring.
於 2020 年 1 月住了 1 晚

2/10 很差

gillho

於 2019 年 10 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度
於 2019 年 10 月住了 1 晚
Kawasaki Hotel 於 2019年12月17日的回應
Thank you for staying with us. Hope can serve you next time

2/10 很差

Calico

不滿：整潔度、職員與服務和客房舒適度
於 2019 年 10 月住了 1 晚
Kawasaki Hotel 於 2019年12月17日的回應
Thank you for staying with us. Hope can serve you next time

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 1 晚
Kawasaki Hotel 於 2019年12月17日的回應
Thank you for staying with us. Hope can serve you next time

6/10 一般

Traveller123 (Roma)

多人同遊
不滿：整潔度
Per l’utilizzo che ne abbiamo fatto e il prezzo che abbiamo pagato, la struttura andava modestamente bene. Pulizia non delle migliori, asciugami un po’ sporchi, bagno non pulitissimo e personale gentile ma che non parla inglese.... se ci dovete passare una sola notte come abbiamo fatto noi per l’estrema vicinanza all’aereoporto, armatevi di un po’ di spirito di adattamento e andrá piú che bene
於 2019 年 8 月住了 1 晚
kawasaki hotel 於 2019年10月2日的回應
Thank you for your comments, Hope can serve you next time

8/10 不錯

nisit

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Kawasaki Hotel 於 2019年12月17日的回應
Thank you for staying with us. Hope can serve you next time

8/10 不錯

David (Connecticut)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great staff, close to airport; compact but clean room. No restaurant; local place nearby from which I ordered takeouts was not a positive for my already upset stomach.
於 2019 年 7 月住了 1 晚
Ban quản lý Khách sạn 於 2019年7月17日的回應
Thanks for staying with us. We appreciate your review!

10/10 優異

Stein

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good choice of airport hotel in Hanoi
The breakfast was good, the staff was very friendly and the room was comfortable.
於 2019 年 6 月住了 1 晚
Zoro 於 2019年7月2日的回應
Thanks for staying with us. We appreciate your rewiew!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great room and very close to the airport. Free pick-up shuttle is a plus.
於 2019 年 4 月住了 1 晚
Lù 於 2019年7月2日的回應
Thanks for staying with us. We appreciate your review!

2/10 很差

真實旅客

親子同遊
讚好：設施服務和住宿狀況
不滿：整潔度
The room is very tiny but comfortable even though there is no natural sunlight unless you open the fire escape window which is opaque. Most of the staff members were very friendly and always willing to help. The maids on the other hand seem to have 0 training. We suspected (though we cannot say for sure, i dont want to falsely accuse anyone) one was trying to steal my wifes bra and some instant noodles. If you dont lock your door they will come in whenever they want and turn on the light with no warning. It doesn't matter if your sleeping or naked. My biggest issue with the place was germs. This actually caused me to checkout 2 days early. The maids will brush the toilet, THEN WHIP THE BRUSH TO DRAIN THE WATER AND PUT IT IN THE BATHROOM SINK! I also see them walking around in contaminated gloves opening everyone's doors and handling towels, sheets, drinking water, toothbrushes etc. the hotel ran out of soap for 3 days and had not gotten back any up until we left. My wife and i saw the same maids peeling vegetables in the kitchen, i am not sure if they were cooking for themselves or for the guests but it was around breakfast time. This lead us to assume they were the chefs so we stopped eating the free breakfast. The hotel is very close to the airport and check in was quick and easy. The hotel surroundings were usually quiet and peaceful. The place is a bit far from the centre though so you can expect to pay 700kvnd per round trip to the centre
於 2019 年 5 月住了 9 晚
Ban quản lý Khách sạn 於 2019年7月18日的回應
Thanks for staying with us. We appreciate your review!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚
Chop 於 2019年7月2日的回應
Thanks for staying with us. We appreciate your Review!

6/10 一般

真實旅客

讚好：整潔度和客房舒適度
あまり…
送迎サービスがちょっと問題あり。
於 2019 年 4 月住了 1 晚
Kawasaki Hotel 於 2019年12月17日的回應
Thank you for staying with us. Hope can serve you next time

6/10 一般

Kim

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
Ban quản lý Khách sạn 於 2019年7月17日的回應
Thanks for staying with us. We appreciate your Review!

6/10 一般

DNDD

讚好：整潔度和職員與服務
不滿：客房舒適度
於 2019 年 3 月住了 1 晚
Ban quản lý Khách sạn 於 2019年7月17日的回應
Thanks for staying with us. We appreciate your Review!

10/10 優異

yoohan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
정말 친절한 직원! 깨끗하고 좋어요
직원 서비스가 너무 좋어요. 늦은 시간 피억 서비스도 그렇고 프런트 직원도 너무 친절해요. 다음 출장때 또 갈거애요.
於 2019 年 3 月住了 1 晚
G.M 於 2019年3月15日的回應
Thank you for your coment

6/10 一般

真實旅客

商務旅客
讚好：整潔度和住宿狀況
安い割に比較的しっかりしてます。 アメニティやドライヤーもあり。 トイレの洗浄水が黄色い。
於 2019 年 2 月住了 1 晚
GM 於 2019年3月8日的回應
Thank you for your review

10/10 優異

Klarna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bra läge
Nära flygplatsen, bra service
於 2019 年 2 月住了 1 晚
G>M 於 2019年3月2日的回應
Thank you very much !

10/10 優異

真實旅客

於 2019 年 2 月住了 1 晚
Ban quản lý Khách sạn 於 2019年7月17日的回應
Thanks for staying with us. We appreciate your Review!

6/10 一般

Hans

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 2 月住了 1 晚
G.M 於 2019年2月20日的回應
Thankyou for your feedback

8/10 不錯

Pascale

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
G.M 於 2019年2月15日的回應
Thank you for your recognition of the hotel.

8/10 不錯

SEIJI

讚好：職員與服務
於 2019 年 1 月住了 1 晚
Trung- G.M 於 2019年1月25日的回應
Thank you for choosing Kawasaki hotel for your recent stay in NoiBai Airport ! Thank you for feedback and we will use it to review and improve our services!/ Looking forward to welcome you again soon.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
客が殆ど居ないが・・・
エアコンに暖房がなく寒かった事、朝食は食べる気が起こらない内容で 食べなかった、これがラオスのレベルか！料金相当なのか！ 送迎無料サービスはチェックイン時だけで空港へは有料、詐欺！
於 2019 年 1 月住了 1 晚
G.M 於 2019年2月13日的回應
We're really sorry about that But you review by anoymous so i cant check that problem

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況
We stayed at the hotel 1 night. The location is great and very close to the airport. Unfortunately, because of the communication issue, we had to wait for the shuttle service for about hour.The staff was very nice and friendly. The room was nice and clean, but there was no heating system. It was 50F degree in Hanoi at night and we were sleeping with our jackets on because it was freezing cold inside of the room.
於 2019 年 1 月住了 1 晚
Kawasaki hotel 於 2019年1月11日的回應
Dear sir/madam, It is our greatest pleasure to welcome you at Kawasaki Hotel. Thank you for choosing and recommending our hotel to other travellers. I really appreciate your time of sharing your unforgettable experience with us. I am sure that our team would be very glad to receive your perfect review. That would be our biggest motivation to continue the great work. We have enjoyed serving you as much as you enjoyed our service. All of our staff look forward to have another opportunity to welcome you soon in Hanoi. Yours sincerely, Kawasaki Hotel

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Nice and clean space, good water heater unit , well design in such small room. Location is good, fit in what they say..
於 2019 年 1 月住了 1 晚
Kawasaki hotel 於 2019年1月5日的回應
Thanks for your good feedback for our hotel. Look forward to serving you next time.

6/10 一般

Cathy

Free airport shuttle both ways!
We booked this hotel for just one night as we were flying out early the next morning. They provide free airport shuttle both ways! However they don't have a restaurant for lunch or dinner and we left too early for breakfast so I can't comment on that. Not many choices of places to eat. Beds were very hard but the price was right and it was for such a short amount of time we decided not to worry about it!
於 2018 年 12 月住了 1 晚
Kawasaki hotel 於 2019年1月7日的回應
Thanks for your good feedback for our hotel. Look forward to serving you next time.

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務、設施服務和住宿狀況
Breakfast room/ restaurant is surprisingly excellent!! Room is neat and adequate 'free' shuttle was not free, taxi charged me more than meter. Wasn't a big deal as was still less than US$3, but not free It's neat and adequate, breakfast was awesome, as us the 7th floor view. Yes, I would stay there again. Less than 5 mins from airport. It's 30-40 from Hanio, so not suitable for a long stay, great as a 'night before flight's hotel
於 2018 年 12 月住了 1 晚
G.M 於 2018年12月18日的回應
Dear ………, It is our greatest pleasure to welcome you at Kawasaki Hotel. Thank you for choosing and recommending our hotel to other travellers. I really appreciate your time of sharing your unforgettable experience with us. I am sure that our team would be very glad to receive your perfect review. That would be our biggest motivation to continue the great work. We have enjoyed serving you as much as you enjoyed our service. All of our staff look forward to have another opportunity to welcome you soon in Hanoi. Yours sincerely, Kawasaki Hotel