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7S 國王宮殿 SPA 酒店的評價

3 out of 5
7S 國王宮殿 SPA 酒店
45 Hang Bong, Hoan Kiem, Hanoi

評價

6.6
10 分評分，優異；14 則評價中有 4 則" "
8 分評分，不錯；14 則評價中有 3 則" "
6 分評分，一般；14 則評價中有 2 則" "
4 分評分，欠佳；14 則評價中有 3 則" "
2 分評分，很差；14 則評價中有 2 則" "

7.0/10 

整潔度

8.0/10 

職員與服務

3.0/10 

設施服務

6.2/10 

住宿狀況

評價

2/10 很差

Mai

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Room damp& smell bad. They had elevator only from second floor
於 2020 年 1 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Power kept going out, hair dryer doesnt work. The room always felt damp, not comfortable at all. Location was the only positive.
於 2019 年 12 月住了 3 晚

2/10 很差

匿名 (Japan)

不滿：整潔度、設施服務和住宿狀況
バスルームの天井から水が漏れていてバスルームの床は常に濡れていた。水漏れの為部屋中湿度は凄くベッドのシーツも湿っていて気持ち悪かったです。 ホテルの隣で工事をしており朝7時前に工事の音が凄く凄くリラックスできませんでした。 チェックアウト後も荷物を預けたのですが管理もずさんでした。
於 2019 年 12 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿：設施服務和住宿狀況
Hotel was in a average condition and the bathroom leaked due to the silicon at the bottom of the shower having detoriated and it Laming across the floor. Bathroom was like this when we moved in. Had to explain what was going on to staff. Strange odour coming from bathroom and different tones of the day like garlic chives. Hotel check in after hours tried to charge me for my booking even though I had prepaid through Lastminute. Most disappointing was the state of the breakfast area. Two warmer trays poked in the back of a small room with cords everywhere, broken tiles on the floor, the two smallest cereal jars I have ever see and they were never refilled the five mornings I stayed there. Cordial instead of juice. At least there was always some cut fruit so that was good. Good location if you want to be close to the old quarter for eating and going out to Beer Corner. Be warned finding a remotely western breakfast around here is hard work. Food really kicks off in the evening.
於 2019 年 4 月住了 5 晚
lisa 於 2019年6月13日的回應
thank you for your feedback, And so sorry for the bad feeling at our hotel. WE will fix everythings and hope can welcome you again in our hotel and we can bring the best service to you. One a time so sorry for all things

8/10 不錯

Morten

讚好：整潔度和職員與服務
Central hotel with good service
Great beds and cozy interior. Door to bathroom could not close. Very sweet people and good service. There were construction going on outside our room, maybe check og this is still the case, they started early and ended late. Had a hot Stone massage, it was great!
於 2018 年 12 月住了 2 晚

6/10 一般

MARTIN (London)

Mr. Not Happy.
In all honesty I was a little disappointed with the hotel. The staff were very friendly and quite helpful. However, my 5.30am alarm call arrived at 6.05am, the shower pressure was non-existent,the temperature was boiling on all settings and the A/C not great. I woke at 3.45am because of the outside noise. Was it value for money??? The jury is still out.
於 2018 年 11 月住了 1 晚

8/10 不錯

James (Hoi an Vietnam)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel staff was very helpful and the rooms were simple but clean.
於 2018 年 11 月住了 2 晚

6/10 一般

Kim

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff, professional and courteous. Helped me with things I needed. Quiet and peaceful.
於 2018 年 9 月住了 9 晚

10/10 優異

Thi kim ngan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
tuyệt vời
於 2018 年 10 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
나머지 후기들 믿지마라
한국사람의 평이좋아 선택했는데 거짓이었다. 방은 넓은데 시설이 낡았으며 화장실은 간이로. 만들어진 곳이라 한쪽이 유리로 되어 외부와 틈이 있고 옆의 공사장 먼지가 들어와 아침에 숨쉬기 어려웠다. 조식은 주문식이며 뷔페가 아무것도 없다. 이보다 싼 저가 호텔 조식에서도 본적이 없으며 호스텔에서도 빵은 뷔페였다. 주문한 음식을 시키면 과일을 갖다주긴 하나 나같은 대식가에게 배고픈 아침이었다. 위치가 좋긴하나 이 가격이면 주변 다른 호텔을 가는 것을 추천한다. 두번다시 묵을 생각없다. 가장 잘한 선택은 이 호텔을 하룻밤 예약했다는 것이다
於 2018 年 10 月住了 1 晚

10/10 優異

Kyusng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
추천해요
혼자 여행왔는데 방이 엄청 크고 좋았어요 만들어진지 얼마 안된거 같아서 깨끗하기도 했구요 호안끼엠은 걸어서 10분 거리입니다!!
於 2018 年 9 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 2 晚
Hotel Mannager - Tom 於 2018年8月3日的回應
Warmest greeting from King Palace hotel Thank you very much for taking the time to tell us about your recent stay at King Palace hotel. I am pleased to know you enjoyed your experience; in particular our hotel staff and our service

10/10 優異

Tom

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel, very accomodating to our needs
The room was great, the employees were so friendly and helpful, and the location was ideal. The hotel responded to messages about getting a driver in a very timely manner and were very courteous. Our room was clean, comfortable, and quiet. Breakfast was delicious! Definitely consider staying here.
於 2018 年 6 月住了 1 晚
Hotel Mannager - Tom 於 2018年8月3日的回應
Dear Tom Firstly, thank you for sharing about your stay at King Palace Hotel. We are so glad that you had enjoyed your stay. We have conveyed your appreciation to Kevin and hotel staffs and they are delighted that they had made a great service, great breakfast to your stay. We take pride in providing as excellent service, responsiveness, taking care of guest any time . We also appreciate your compliment about our hotel, our breakfast and location. We hope to continue deliver this unique experience to make the guest always have a memorable experience and satisfaction during the time in Hanoi. We thank you for choosing to stay with us and we look forward to welcoming you back to our King Palace Hotel in the near future.