The rooms are a little small, but the service was absolutely exceptional. Every staff we encountered was competent and professional. Rachel the supervisor went above and beyond in every way. We had lots of luggage and the bellmen were also great.
The room is a bit small and shows some wear or tear, however, it was clean and we did have everything that we need. The breakfast variety was smaller, but it was most definitely sufficient and tasty.
We had a short stay so we did not use pool or gym and cannot comment on them.
I would most definitely return if we were to visit Hà Nội again. Thank you to everyone at Le Jardin Haute Couture.
Wilberto
於 2024 年 4 月住了 1 晚
10/10 優異
Michael
伴侶同遊
2024年4月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Skybar was great feature.
Michael
於 2024 年 4 月住了 1 晚
10/10 優異
Hayley
伴侶同遊
2024年4月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was amazing and the hotel was beautiful and clean!
Hayley
於 2024 年 4 月住了 2 晚
Customer Care 於 2024年4月24日的回應
Thank you so much for staying with us !
8/10 不錯
june
伴侶同遊
2024年4月22日
讚好:職員與服務和住宿狀況
Fun location, great well trained staff. Room sizes and the conditions were okay.
june
於 2024 年 3 月住了 1 晚
Customer Care 於 2024年4月24日的回應
Thank you so much for staying with us !
10/10 優異
Si Lin
伴侶同遊
2024年4月16日
讚好:整潔度和住宿狀況
Breakfast was amazing and the rooms was nice
Si Lin
於 2024 年 4 月住了 1 晚
Customer Care 於 2024年4月24日的回應
Thank you so much for staying with us !
10/10 優異
Leah
伴侶同遊
2023年12月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay- highly recommend
Leah
於 2023 年 12 月住了 1 晚
Customer Services 於 2024年2月8日的回應
Thank you so much for staying with us
10/10 優異
Magdalene
伴侶同遊
2023年11月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly and hospitable staff. Went out of their way to answer and help with all our questions.
Magdalene
於 2023 年 11 月住了 3 晚
8/10 不錯
Tung
2023年11月2日
讚好:整潔度、職員與服務和住宿狀況
Tung
於 2023 年 10 月住了 2 晚
10/10 優異
Yeojung
家人同遊
2023年10月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It's a little far from Old Walker, but it's quiet and pleasant, so it was nice to stay. Breakfast was great too. Above all, there were friendly and responsible employees, so there was no inconvenience. If I go to Hanoi again, I will choose this hotel.
Yeojung
於 2023 年 10 月住了 5 晚
10/10 優異
andrew
2023年10月22日
andrew
於 2023 年 10 月住了 2 晚
10/10 優異
JASMIN
家人同遊, 親子同遊, 伴侶同遊
2023年9月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property looks brand new and was just remodeled. Staff at check in go out of their way to help . They assembled my babies crib right away. Breakfast had many options. Loved the ice Vietnamese coffee. Pool view is amazing. Bar looks beautifully lit at night . Room is so comfortable.
JASMIN
於 2023 年 9 月住了 1 晚
10/10 優異
Samuel
伴侶同遊
2023年4月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Christian who worked at the front desk was most pleasant
Samuel
於 2023 年 4 月住了 3 晚
10/10 優異
Karen
2023年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The place offers gold star service, facilities, comfort, cuisine and very very welcoming and accommodating. Chic, gorgeous design, soundproof, spotless, competitive price. Staff are very kind and efficient.
Karen
於 2023 年 3 月住了 3 晚
10/10 優異
Karen
2023年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional services, the rooms are spacious with top quality comfort and furnishings, the restaurant is world class at a very competitive rate. Le Jardin staff take such pride in their gorgeous hotel and ensure your experience is met with professionalism, courtesy and such kindness!
Karen
於 2023 年 3 月住了 3 晚
10/10 優異
narelle
2023年3月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
narelle
於 2023 年 3 月住了 4 晚
Le Jardin Haute Couture 於 2023年10月3日的回應
Hi NarelleThank you so much for your kind review
10/10 優異
moon
2023年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
조식이 최고예요.
특히 맛잇는 김치,
즉석 오믈렛, 즉석 쌀국수등이 훌륭해요
moon
於 2023 年 2 月住了 3 晚
My Hanh 於 2023年3月3日的回應
Dear Sir/Madam,Thank you for your good review!Best regards,
10/10 優異
Jeffrey
2023年2月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Jeffrey
於 2023 年 2 月住了 3 晚
My Hanh 於 2023年2月13日的回應
Dear Sir/Madam,Thank you for your good reivew.
10/10 優異
Peer
2023年1月12日
Peer
於 2023 年 1 月住了 1 晚
My Hanh 於 2023年2月13日的回應
Dear Sir/Madam,Thank you for your good reivew.
10/10 優異
Ngoc
伴侶同遊
2023年1月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nhân viên take care rất tốt, mình để quên đồ ở khách sạn nhưng được nhân viên ở đây contact để báo và gửi đồ lại cho mình. Ăn sáng ok và ấn tượng nhà hàng rất đẹp. Sẽ quay lại nếu có dịp ở Hà Nội.
Ngoc
My Hanh 於 2023年2月13日的回應
Dear Sir/Madam,Thank you for your good reivew.
10/10 優異
Phuong
商務旅客
2023年1月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great experience at Le Jardin, the staff was so nice during our stay here, and the location was amazing which on a peaceful street and near almost all the famous spots in Hanoi. I got many recommendations for the food and place to go and absolutely satisfy with it.
Highly recommend!