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天空湖豪華屋文之家酒店的評價

3.5 out of 5
天空湖豪華屋文之家酒店
50 Pham Hung, Hanoi, Hanoi

評價

8.0

很好

10 分評分，優異；37 則評價中有 22 則" "
8 分評分，不錯；37 則評價中有 4 則" "
6 分評分，一般；37 則評價中有 2 則" "
4 分評分，欠佳；37 則評價中有 6 則" "
2 分評分，很差；37 則評價中有 3 則" "

8.2/10 

整潔度

9.0/10 

職員與服務

5.8/10 

設施服務

9.0/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

Khang

多人同遊
讚好：設施服務
Thank you for everything.
於 2024 年 2 月住了 2 晚
Hoang 於 2024年2月21日的回應
Thank you so much !

10/10 優異

WonJung

家人同遊
讚好：整潔度和客房舒適度
於 2024 年 1 月住了 5 晚
Hoang 於 2024年2月4日的回應
Thank you so much !

10/10 優異

GUNHEE

於 2023 年 7 月住了 3 晚
Hoang 於 2023年7月21日的回應
Thank you so much. Hope to see you again next time

10/10 優異

DEUKHWAN

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 3 月住了 1 晚
Hoang 於 2023年4月9日的回應
Thank you so much

8/10 不錯

ysangho

於 2023 年 2 月住了 2 晚
Hoang 於 2023年2月9日的回應
Thank you so much. Hope to see you again next time .

10/10 優異

真實旅客

商務旅客
讚好：整潔度和客房舒適度
Good
Very good, clean, comfortable .
於 2020 年 12 月住了 1 晚

4/10 欠佳

SANGROK

商務旅客
讚好：整潔度和客房舒適度
於 2020 年 11 月住了 1 晚

6/10 一般

SON SI ROCK

多人同遊
不滿：客房舒適度
於 2020 年 10 月住了 1 晚

6/10 一般

Tony

商務旅客
不滿：客房舒適度
Need another call to get the key.
於 2020 年 6 月住了 1 晚

2/10 很差

真實旅客

於 2020 年 3 月住了 2 晚

10/10 優異

Trickey

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good place
於 2020 年 2 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
전반적으로 잘 관리된 룸에 매우 만족한다. 다만 침대 스프링 상태는 별로였다.
於 2020 年 2 月住了 6 晚

4/10 欠佳

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
큰 숙소를 예약해서 만족했으나 관리 상태가 워낙 좋지 않아 실망이 크다. 6박을 예약했으나 하루만 자고 숙소를 옮겼다. 베트남 아파트 렌트에 대한 안좋은 기억만 생겼다.
於 2020 年 2 月住了 6 晚

10/10 優異

HYOJIN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
럭스홈 빈홈 스카이레이크
깨끗하고 안락한 숙소 입니다.. 이후에도 호텔 보다는 빈홈 스카이 레이크를 이용할 계획입니다..
於 2020 年 2 月住了 3 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good place
於 2020 年 1 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2020 年 1 月住了 1 晚
Hoang 於 2020年1月30日的回應
Dear Mr/Ms Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review. We look forward to welcoming you back in the near future. Yours sincerely, - The Hotel Management -

10/10 優異

DongKuk

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
아파트가 깨끗하고 주상복합 건물이라 식당이나 상가 이용하기 매우 편리합니다 호텔 처럼 매일 메이크업도 해주었습니다 추천합니다. 다만 주변 물가가 베트남에서는 매우 비싼 편입니다. 한국의 80~90% 수준임
於 2020 年 1 月住了 5 晚
Hoang 於 2020年1月30日的回應
Dear Mr/Ms Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review. We look forward to welcoming you back in the near future. Yours sincerely, - The Hotel Management -

4/10 欠佳

真實旅客

家人同遊
不滿：設施服務
Unfortunately check in took an extra hour - we had bags put into a different room whilst we wandered around to wait. I was asked at reception if I had contacted the owner because the apartments are privately owned, we were not aware of this. It worked out ok after a while . Owner of the room spoke no English and we were trying to communicate via giogle translatior. The apartment wasn’t as described- only a washing machine / no dryer and the area with a couple of lines to hang clothes were filled with owners towels and sheets. I removed some of them to make room. Kitchen area had no cutlery except for one knife and a spatula, two small plates for five people, only two cups but enough bowls. There was no twin sofa bed as listed , the owner had to provide a spare mattress for the floor. Some mould in bathroom and kitchen area , cupboards and drawers needed a good clean. After stating housekeeping was only done if requested- owner turned up three times during the stay when were out and washed towels but left no additional dry ones, Apartment is about 45 mins outside of the city , too far if booking tours as meeting spots are in the city ( old quarter) and getting a late taxi on return is tricky if five or more people are in a group. The owner made an effort to tidy the room but it wasn’t roomy enough for five people - two would be ok, there was only enough couch sitting area for three , an office chair was provided for us. Fairly tidy place but we were disappointed.
於 2019 年 12 月住了 4 晚
Hoang 於 2020年1月4日的回應
Dear Sir, First of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Luxhome Vinhomes Skylake, and we do apologize for the inconveniences that you have experienced. I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future. We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Luxhome Vinhomes Skylake. Yours sincerely, - The Hotel Management -

10/10 優異

HYUNWOO

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
럭스홈 GOOD!
숙소 위치가 좋고.. 침구류 및 수건, 청소상태가 좋았어요. 세안도구도 구비되어 있었네요.
於 2019 年 12 月住了 1 晚
Hoang 於 2020年1月30日的回應
Dear Mr/Ms Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review. We look forward to welcoming you back in the near future. Yours sincerely, - The Hotel Management -

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2019 年 12 月住了 1 晚
Hoang 於 2020年1月8日的回應
Thank you so much

2/10 很差

NAK JOON

於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Hoang 於 2019年12月11日的回應
Thank you for your great review. Hope to see you again next time.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Good, apartment very nice.
於 2019 年 12 月住了 1 晚
Hoang 於 2019年12月12日的回應
Thank you so much

4/10 欠佳

真實旅客

不滿：設施服務
So.. so.... But, don't have key in post box. Difficult check in.
於 2019 年 12 月住了 1 晚
Hoang 於 2019年12月9日的回應
Dear Sir, First of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Luxhome Vinhomes Skylake, and we do apologize for the inconveniences that you have experienced. I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future. We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Luxhome Vinhomes Skylake. Yours sincerely, - The Hotel Management -

4/10 欠佳

真實旅客

不滿：整潔度和設施服務
Very bad. Didn't keep promises. Don't have key. Don't picked phone
於 2019 年 11 月住了 3 晚
Hoang 於 2019年12月9日的回應
Dear Sir, First of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Luxhome Vinhomes Skylake, and we do apologize for the inconveniences that you have experienced. I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future. We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Luxhome Vinhomes Skylake. Yours sincerely, - The Hotel Management -

4/10 欠佳

真實旅客

多人同遊
不滿：整潔度和設施服務
Really difficult check-in. Don't have rokm key, can't communicate staff.
於 2019 年 11 月住了 3 晚
Hoang 於 2019年12月9日的回應
Dear Sir, First of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Luxhome Vinhomes Skylake, and we do apologize for the inconveniences that you have experienced. I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future. We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Luxhome Vinhomes Skylake. Yours sincerely, - The Hotel Management -

10/10 優異

SEOKJUN

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
구조 및 가격 아주 좋았어요. 대신 청소 미흡했어요.
於 2019 年 12 月住了 1 晚
Hoang 於 2019年12月10日的回應
Thanks so much for your great review. Hope to see you again next time

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
깨끗한 객실 및 친절한 호스트도 좋았습니다. 또한 접근성이 좋고 편의시설도 많아 편리했습니다.
於 2019 年 11 月住了 2 晚
Hoang 於 2019年11月27日的回應
Dear Mr/Ms Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review. We look forward to welcoming you back in the near future. Yours sincerely, - The Hotel Management -

10/10 優異

Seung Hyun

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 5 晚
Hoang 於 2019年11月22日的回應
Thank you so much for your great review. Hope to see you again next time.

10/10 優異

hoang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Good
The apartment very nice
於 2019 年 9 月住了 1 晚
Hoang 於 2019年9月24日的回應
Thank you so much for your great review

10/10 優異

daekwan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
it is good.
it was good staying. good condition room, and easy to access.
於 2019 年 8 月住了 1 晚
Hoang 於 2019年8月30日的回應
Thanks so much for your great review. Hope to see you again next time

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
엉망진창
럭스홈빈홈 스카이레이크를 예약했는데 빈홈 스카이레이크 S3 을 주더군요 관리도 엉망이고 체크인도 제대로안되고... 호텔이아니고 아파트라 프런트도 없습니다 여튼 비싼돈 내고 굉장히 불편하고 짜증났습니다 다시는 이용안할듯 하네요
於 2019 年 8 月住了 2 晚
Hoang 於 2019年8月20日的回應
Dear Sir, First of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Luxhome Vinhomes Skylake, and we do apologize for the inconveniences that you have experienced. I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future. We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Luxhome Vinhomes Skylake. Yours sincerely, - The Hotel Management -

10/10 優異

INCHEON

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
cleaned apartment
new opened apartment. Hence, the inside of room is so clean and owner send all kinds of message to easily access the apartment and room. The location is goods near to Kaengnam landmark 72, My Dinh and Big market(Vinh mart). When visit next time, will use it again.
於 2019 年 7 月住了 2 晚
Hoang 於 2019年8月1日的回應
Dear INCHEON, Thank you for taking the time to share with us your review following your visit at LuxHome Vinhomes Skylake. I am glad to know that you had an overall pleasant experience at our beautiful, newly opened hotel. We look forward to welcoming you back in a not so distant future. Kind regards