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河內粉酒店的評價

3.5 out of 5
河內粉酒店
46 Nguyen Van To, Hanoi

評價

7.8

不錯

10 分評分，優異；67 則評價中有 20 則" "
8 分評分，不錯；67 則評價中有 28 則" "
6 分評分，一般；67 則評價中有 12 則" "
4 分評分，欠佳；67 則評價中有 4 則" "
2 分評分，很差；67 則評價中有 3 則" "

7.6/10 

整潔度

8.4/10 

職員與服務

6.0/10 

設施服務

7.4/10 

住宿狀況

10/10 

環保程度

評價

6/10 一般

Anthony

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
awesome location
location is the best thing for this hostel. close to "Pho 10", bars street, ho chi minh mausoleum and others interesting sightseeing points.
於 2018 年 10 月住了 2 晚

10/10 優異

lo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great stay
reception desk is very kind. And they are very patient to give the advise of tour.
於 2017 年 12 月住了 1 晚

8/10 不錯

Jacquelyn

於 2023 年 12 月住了 2 晚

4/10 欠佳

Blakesley James Henderson

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 10 月住了 1 晚

2/10 很差

Benedikt (Essen)

不滿：整潔度、職員與服務和住宿狀況
Nicht zum Empfehlen!
於 2023 年 9 月住了 1 晚

2/10 很差

Trong tao

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

4/10 欠佳

Ebru

讚好：職員與服務
不滿：整潔度和住宿狀況
This hotel does not deserve even 2 star. The staffs were helpful but hotel was very old. It needs to be renovated. The room was not clean enough. They sell the room with window but without sun light and air. That kind room has to include more explanation but there wasn't any info when I reserve it. I have claustrophobia. That's why I reserved a room with window but I didn't know that window was just opposite of wall and there was only 30 cm between wall and window. That night was a nightmare because there was not availibility for the room with real window for two nights. The other night I went to cruise trip to not to stay that room again.
於 2019 年 12 月住了 4 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度和職員與服務
Over all place was nice and clean No hot water in the morning and the shower drain was really bad. Internet was also very (wifi)
於 2019 年 11 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Good: good location Bad: noisy, not clean, molded, I was scared to stay in the room
於 2019 年 10 月住了 2 晚
Gemma 於 2019年10月23日的回應
Thank you so much for your kind support.We will take note all of that and improve it as soon as possible.Have a good day ! You are so lovely and nice to us ! All the best for you !

8/10 不錯

真實旅客

讚好：職員與服務和客房舒適度
nur eine Meinung
Das Personal ist absolut freundlich und hilfsbereit. Die günstigen Zimmer haben keine Fenster, nur zu einem Luftschacht hin. Das Frühstück ist gut, die Auswahl ausreichend mit schönem Blick über die Altstadt. Zentral gelegen in der Altstadt. Für einen kurzen Aufenthalt empfehlenswert.
於 2019 年 7 月住了 3 晚

8/10 不錯

HYEYOUNG

讚好：職員與服務和住宿狀況
於 2019 年 5 月住了 2 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
창문에 바람이 새고 화장실과 옆방 화장실이 창문하나로 공용이라 방음안됨. 하지만 아침식사는 괜찮았고 직원들도 많이 친절했음. 가격대비 만족함
於 2019 年 3 月住了 3 晚
John 於 2019年3月20日的回應
Thank you so much for your kind review Your comment is so important for us to know and get more information. Hope to see you in next time Have a nice day

6/10 一般

Mark (China)

It’s a cheaper option then other hotels in th area.
於 2019 年 3 月住了 2 晚
John 於 2019年3月26日的回應
Thank you so much for your kind review. Yes, Our hotel is clean and good price We are looking for your staying soon Have a nice day

6/10 一般

真實旅客

不滿：職員與服務
於 2019 年 3 月住了 2 晚
John 於 2019年4月9日的回應
Thank you so much for your kind message. We do hope that next time you can spend a few words It is so important for us to improve our service Have a nice day

6/10 一般

erinko (japan)

多人同遊
チェックインが、早く到着しても対応して下さり良かったです。 しかし、フロントの受付での対応が、時間帯によっては若い男女の時があり、その時は英語があまり通じなかったり、きちんと対応してくれなかったりしました。 後、ランドリーサービスがあるとのことで利用させてもらいましたが、朝にお願いしたのに、夕方になってもフロントに置きっぱなしで、結局言っていた時間よりも五時間程遅れて仕上がりました。 空港、ホテルからの送迎も利用させてもらいましたが、行きと帰りで値段が違う。カード払いだと手数料みたいなのが取られました。始めに記載されている値段と異なるならば、それも記載して頂きたいです。
於 2019 年 2 月住了 2 晚
John 於 2019年3月12日的回應
Dear Erinko, Thank you so much for your message. Yes, Our hotel have a very fexible policy for check in. Incase room is ready, You and other guest can check in early. All our staff will speak english well. The laundry sometime was influenced by weather hope you have a great time Have a nice day

10/10 優異

Edson

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚
John 於 2019年2月28日的回應
Thank you so much for your kind review. Our hotel are so happy to have you as our guests in stay. We will continue to keep that work and hope that get more recommendation Have a nice day

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 3 晚
John 於 2019年2月28日的回應
It is so kind of you to leave your review on our hotel with high rate. You will have a good stay Hope you have a great trip during the trip. Have a nice day

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
John 於 2019年2月17日的回應
Thank you so much with your review. We highly appreciate your comment with high rate. You are so kind to share your some valuable experience with us about your trip in Vietnam. Hope to be your stay next time in Hanoi Have a nice day John

8/10 不錯

Kevin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly Staff
Pleasant stay. Staff very friendly and informative.
於 2019 年 2 月住了 2 晚
John 於 2019年2月16日的回應
Thank you so much for your very kind review We make yoủ stay great. We do hope to see you in next trip best regards John

6/10 一般

Theresa

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Good location but rooms are in poor condition
The hotel is worn down. The pictures of the rooms and building must be very outdated. I would rate the hotel 2 stars, not 3.5 as it says. There is barely any hot water when taking a shower. Breakfast is good, wi-fi works well and, the staff is very attentive.
於 2019 年 1 月住了 3 晚
Hotel Team 於 2019年1月30日的回應
Dear Theresa, Thank you so much for your kind message. We would love to give you our thanks. We wil updated the new pictures soon. We are only small hotel but we focus on service and cleaniness. Hope to see you soon

10/10 優異

Gemma

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Hotel team 於 2019年1月29日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 優異

Gemma

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place close to old quarter
We’ve stayed here 3 nights in total and the hotel is great value for money. The staff are very helpful and friendly, the breakfast has several options and is fresh and tasty. Hotel kindly kept our bags while we went on an overnight trip to halong bay.
於 2019 年 1 月住了 2 晚
Hotel Team 於 2019年1月29日的回應
Thank you so much for your kind review. You are so nice to use many beautiful words. We are looking for your staying next time. Have a nice day

8/10 不錯

Mal

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great VFM
Everything was good and uptake standard for the price we paid no complaints
於 2018 年 12 月住了 1 晚
John- Customer Care 於 2019年1月14日的回應
Dear Valued Guests, We highly appreciated your kind review about your experience. Our Hotel team will keep forward to improve service to attact more and more tourist. We can not wait to being serviced you in next trip to Hanoi. Have a nice day John Customer Care

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Staff are very helpful. They were extremly accomodating with our early a.m. check in.
於 2018 年 12 月住了 3 晚
John- Customer Care 於 2019年1月16日的回應
Dear Mr/mrs It is so kind of you to leave your review on the website. You take many beautiful words " Helpful , extremly, early check in " Our hotel always give a flexible regulation for check in if we have a room early check in. Hope to see you soon John Customer Care

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good choice for this part of Hanoi
Decent hotel. Good value. Can't ask for much more at this price level. Very clean, good breakfast, good service, and nice rooftop lounge to enjoy.
於 2018 年 11 月住了 3 晚
John -Customer care 於 2019年1月14日的回應
Dear Valued Guests, Thank you so much for your kind review. Our hotel is located in old quarter. our hotel is small and clean. our rooftop open all day for customer. Have a nice trip in the souther of vietnam. Thank you John Customer Care

10/10 優異

Sebastien

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super endroit!
於 2018 年 11 月住了 1 晚
John- Customer care 於 2019年1月14日的回應
it is a mazing way to leave your review with excellent rate. We highly appricated your stay and your recommend to friends Have a nice day Hotel Team

8/10 不錯

Eric

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
un hotel sympa
Un hôtel toujours aussi agréable (c'est mon second séjour)
於 2018 年 7 月住了 1 晚

8/10 不錯

Lee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Anne 於 2018年6月20日的回應
Thank you for your experience. We will see and improve our facility for the better service. Hope to see you again. Have a nice day!

6/10 一般

真實旅客

讚好：整潔度和職員與服務
Decent cheaper end of the scale hotel. Comfy bed, but layout a bit awkward. Clear window in the shower was a bit weird (had to use towels to cover), sound proofing not the best, but breakfast was good.
於 2018 年 4 月住了 1 晚
Anne 於 2018年6月20日的回應
Thank you for your experience. We will see and improve our facility. Hope to see you again. Have a nice day!

8/10 不錯

Ghislaine

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
pas de fenêtre et chaleur étouffante.
Anne 於 2018年6月20日的回應
Thank you for your experience. We will see and improve our facility for the better service. Hope to see you again. Have a nice day!

8/10 不錯

松山

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
立地も良く、静かなロケーション。
スタッフは全員、フレンドリーで親切。 ほとんどが欧米人の利用者で、日本人が居なかったのも良かった。 タクシーの手配、料金も適正かつ迅速に対応する点で効感が持てる。 ツアーのsetting も行なってくれるデスクもあり便利です。
於 2018 年 4 月住了 5 晚
Anne 於 2018年5月21日的回應
Thank you so much for your good review. It's very important with us. See you next time. Vietnam always welcome you.

8/10 不錯

YewBee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A must stay Budget and clean hotel
Fantastic good and clean budget hotel. Thumb up for cleanliness. Come with international breakfast too. Only improvemwnt is the bath drainage area. Yet bearable.
Hanoi Pho Team 於 2018年4月23日的回應
Thank you so much for your review. You are always welcome. Many thanks,

8/10 不錯

YewBee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Budget and wonderful stay
We stay a total of 8 nights at Hanoi Pho. For that budget price, we got a international breakfast every morning. Thumb up for this. Many four stars hotel cannot compare to Hanoi Pho on cleanliness of bathroom and beds. Location is walking distance to everywhere at the old quarter. Local food plentuful too. Get to mix with the local people too. Stay here you won't go wrong. Small concern matter is just the drainage at the bath area. Bearable too.
Hanoi Pho Team 於 2018年4月23日的回應
Thank you so much for your stay in my hotel. It is my pleasure when you enjoyed it. We appreciate your review. We will try to improve the quality of hotel services better. Hope to see you next time. Best Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very very comfortable hotel. It was probably the best one I stayed can in during my multi city vacation. I got the VIP welcome upon checking in. Furnishings are new with a nice view of local life outside. I enjoyed coming back to the room and relaxing in there. Breakfast buffett was good. Hotel also has a tour agency inside if you're interested. At first, it's hard to find it if you're new to Hanoi. I walked through the busy narrow sidewalks with my suitcase but eventually found it.
於 2018 年 3 月住了 2 晚
Hanoi Pho Team 於 2018年4月23日的回應
Thanks for staying in my hotel. It is our pleasure when you enjoyed your stay in my hotel. You are always welcome. Best Regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I can recomend this hotel.
また泊まってもいいと思えるホテルで気に入りました。
John 於 2018年4月19日的回應
Thank you so much for your comment and recommend Have a nice day John

10/10 優異

Lee (Korea)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Good location, Nice service, Kind staff Well communicated with staff
於 2018 年 4 月住了 4 晚
John - Customer Care 於 2018年4月19日的回應
Dear Lee Thank you so much for your writing the review with so nice words. Our Team will keep moving to make the customer happier and feel more comfortable when they choose our hotel. For you holiday our hotel is the best place in Hanoi Best Regards John

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
CP良のホテル
コストパフォーマンスが良く、朝食も楽しめました。
Hanoi Pho Team 於 2018年4月19日的回應
Thank you for staying with us. You're always welcome. Hope see you again

8/10 不錯

mikie (yangon)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
従業員の方々は親切でフレンドリーでした。騒音もなくゆっくりできました。シャワーの水圧も温度も問題ありませんでした。
於 2018 年 4 月住了 2 晚
Hanoi Pho Team 於 2018年4月23日的回應
Thanks for staying with us. You are always welcome back Best Regards,

6/10 一般

Charles

讚好：職員與服務
不滿：住宿狀況
HoteL Team 於 2018年4月19日的回應
Thank you so much

10/10 優異

Ganeshkumar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice location
It is nice hotel... small but clean.
於 2018 年 3 月住了 1 晚
John - Customer Care 於 2018年4月19日的回應
Thank you so much

8/10 不錯

john

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 1 晚
Hanoi Pho Team 於 2018年4月19日的回應
Thank you for spending your time to appreciate about our hotel services. We will try to improve the quality and make it better day by day. Many thanks

10/10 優異

john

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really good place to stay. Central to the old quarter. Staff excellent helpful and friendly all of the time. Excellent value go and see for yourself you won’t be disappointed
於 2018 年 3 月住了 2 晚
John - Customer Care 於 2018年4月19日的回應
Thank you so much for your kind review. It is so fabulous and we really appriciate your comment. Hope that meet you again in near future. Have a nice day

8/10 不錯

Hannah

讚好：整潔度、職員與服務和住宿狀況
於 2018 年 2 月住了 1 晚

6/10 一般

chamala

讚好：職員與服務
The staff were helpful however the shower head was broken, the water in the shower leaked into the room sometimes. However for the price paid it was decent. The location is central to the city and everything is closeby.
於 2018 年 1 月住了 3 晚

8/10 不錯

トンボ (野田市)

讚好：整潔度和職員與服務
不滿：客房舒適度
市街地に近いから
1、部屋にテーブルと椅子がないので、簡単な軽飲食ができない。 2、トイレットホルダがない。 3、電気ソケット口が少ない。部屋に一個しかない。
於 2018 年 2 月住了 3 晚

8/10 不錯

Gabriela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Le personnel est top!
Personnel très aimable, surtout Helen. Situé dans le vieux quartier. Un des points faibles est le petit-déjeuner, pas varié
於 2018 年 1 月住了 3 晚

4/10 欠佳

真實旅客

Schlechter als erwartet
Wir hatten ein Zimmer mit Fenster gebucht und auch bekommen. Leider ging das Fenster nur zu einem dunklen Schacht hin auf. Es war deshalb im Raum (selbst bei Sonnenschein) total dunkel. Einige Zimmer haben in den Schacht reingeraucht. Zimmer war sehr hellhörig. Roomservice war bereits früh morgens sehr laut und das Zimmer wird betreten, obwohl das Schild "Do not disturb" an die Tür gehängt war. Achtung: Hotel ist zwar rund um die Uhr besetzt, es gibt jedoch ein großes undurchsichtiges Rolltor, welches nachts den Eingangsbereich verschließt. Da das Personal in der Lobby schläft, mussten wir mehrere Zeit klingeln und klopfen, bis uns das verschlafene Personal geöffnet hat. Schockiert waren wir darüber, dass es im Zimmer keinen Rauchmelder gab. Nächstes Mal lieber ein anderes Hotel!
於 2018 年 1 月住了 3 晚

10/10 優異

Gayle (Anchorage)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoying Hanoi
Great place to start our adventures in Vietnam. Friendly staff to help plan your time well. Great breakfast was a bonus!
於 2018 年 1 月住了 1 晚

4/10 欠佳

Marie (Montreal)

不滿：住宿狀況和客房舒適度
Ne restez pas à cet hotel
Hôtel très bruyant nous étions au 3ème étage et on pouvait entendre les gens de la cuisine au 8e étage faire le déjeuner par la trappe de ventilation! Lorsque les gens de la chambre voisine parlait, on aurait dit qu”il était dans notre chambre. il était difficile de chauffer la chambre et il faisait tres froid. La propreté était minimale et l
於 2018 年 1 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
En plein coeur du vieux quartier, très animé et chambres néanmoins très calmes.
於 2018 年 1 月住了 2 晚