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水濱精品酒店的評價

3 out of 5
水濱精品酒店
3 Van Don, Hai Ba Trung District, Hanoi

評價

7.0

不錯

10 分評分，優異；9 則評價中有 3 則" "
8 分評分，不錯；9 則評價中有 3 則" "
6 分評分，一般；9 則評價中有 0 則" "
4 分評分，欠佳；9 則評價中有 1 則" "
2 分評分，很差；9 則評價中有 2 則" "

8.6/10 

整潔度

6.8/10 

職員與服務

2.0/10 

設施服務

7.6/10 

住宿狀況

4.0/10 

環保程度

評價

8/10 不錯

Kwok Hing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店不錯，房間整潔！唯一不足之處是電梯在1樓，需要拿行李由大堂步行至1樓，才可乗電梯回房間。 酒店外亦有食店，步行5分鐘左右有便利商店。
於 2018 年 10 月住了 1 晚

8/10 不錯

Wing Lyang (Hong Kong)

讚好：整潔度、住宿狀況和客房舒適度
Affordable Well Equipped 3-Star Hotel
Notwithstanding a little bit off-tracked location, the Riverside Hotel is new & well equipped. A great COST EFFECTIVE stay & good choice for a long trip & business trip; also good for peoples whose are familiar with Ha Noi. Convenience stores & street food stalls within 5 minutes walk. And less than 25 minutes walk to the Nhà Hát Lớn (Opera House) located in the French District. Vietnam Airlines Shuttle bus (at 01, Quang Trung) to Nội Bài International Airport is just a 10 minutes "GRAB" ride. Clean & tidy room with Panasonic A/C, Samsung TV & electric door lock; comfy bathroom with modern sanitary wares, equipment & interior decoration that provide good vibes for an exhausted traveler.
於 2017 年 11 月住了 4 晚
Lan 於 2017年11月28日的回應
Dear Ms Wing Lyang Warmest greeting for Riverside Boutique hotel and On behalf of board of Management and staff at Riveriside Boutique hotel I would like to Thank you so much for choosing our hotel and your feedback also, We alway to try to improve our services more better to pleased all guest when they spend time at our hotel

2/10 很差

Snezha

伴侶同遊
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
Noone speaks English, receptionists make you feel not welcome, especially the night shift one doesn't even pick up his head from his phone, to say hello. Very rude. Room clean but very outdated, windows can not close, but tighten with shoe laces, split wallpapers, flushing light bulbs etc. We paid for breakfast extra, there was no kitchen in the hotel at all, had to insist a lot to get something, in the near by local "food room", the same soup everyday, very dirty. Disappointed, overall 😒... Ebookers, have you checked that property before advertising it, charging money for breakfast?
於 2022 年 12 月住了 4 晚

2/10 很差

真實旅客

khách sạn báo Expedia lừa đảo, bán gấp đôi giá tại khách sạn. Rất bức xúc vì bị lừa
於 2019 年 1 月住了 1 晚

10/10 優異

Enby (MANILA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 5 晚

4/10 欠佳

Tanita (Germany)

讚好：整潔度和住宿狀況
不滿：職員與服務
Got stuff stolen out of my room and nobody cared!!
The hotel is in good conditions even though you wouldn't expect this in a small sidestreet! Rooms are nice and clean. Staff seams nice and ok! Breakfast is ok! Biggest minus: They stole from my room! I have a cuddely toy that I'm travelling with since over a year and the housekeeper lady took it!!! They blamed it on me and after a 2 min check they did in my room(that I obviously did 2 times, before blaming the hotel) that's it for them! All I got is a I'll check and I have to talk to manager and in the end they lose there englisch! No englisch anymore! Do not stay there with kids as the housekeeping needs new toys! They didn't took a mobile phone or a camera! Worst of all they didn't care!!!! Never ever again!!!
於 2018 年 4 月住了 3 晚
Huong Pham 於 2018年5月16日的回應
Dear Ms. Tanita, I would like to offer my sincerest apologies for the problems you encountered during your stay at the Riverside Boutique Hotel. I did not know why and where your toy lost; and I affirm strongly that my housekeepers did not steal your toy. We care about all guests at the Hotel, and we hate it when there is ever a problem with one of our guests. I was embarrassed to have encountered such a problem with you, and I will do everything in my power to ensure it does not happen again. I hope that you will visit us again the next time you are in Hanoi, Vietnam. Thanks for your review.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Chambre extra propre et personnel de nuit courtois, parlant très bien anglais. Mais l’emplacement très très ordinaire dans un bidon ville.
於 2018 年 2 月住了 1 晚
Huong Pham 於 2018年2月23日的回應
Tks for your review

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Riverside
This hotel was very nice, a bit farther from the old town but its nice to be away from that business. There are local resturants and shops all around, we felt very safe in the area. Breakfast was great! and the staff were so helpful with anything we needed like taxis or tours. The rooms are all supposed to have wifi in them and unfortunately ours didnt work, there seemed to be an electrical problem, but the lobby wifi was all we really needed anyways. Air con worked great and the decor was modern and clean. We enjoyed our stay at this hotel!
於 2018 年 1 月住了 4 晚
Huong 於 2018年2月17日的回應
Thanks for your Reviews about us. Hope to see you again.

10/10 優異

kerry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
They'll help you make the most of Hanoi!
Pros: -Staff provided good suggestions for places to visit -Affordable and easy renting of a motorbike at front desk -Clean, comfortable -Affordable laundry Cons (pretty minor): -Had no option to pick between 2 single beds or double bed on Hotels.com website when it said the options are available -Half of front-desk staff speak English (this may be typical in this country) -Encountered some ants on my room's table -Had to walk up a flight of stairs to reach the elevator
Huong Pham 於 2018年1月8日的回應
Thanks for your review about us. Hope to serve you again.