Somerset West Point Hanoi overlooks West Lake, offering relaxation and family activities. Enjoy the rooftop terrace, children's playground, sauna, and steam room. The property provides bicycles for exploration, two restaurants, and free WiFi throughout.
Located in Tay Ho, a neighbourhood in Hanoi, Somerset West Point Hanoi is in the entertainment district. Ho Chi Minh Mausoleum and Quan Chuong Gate are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Hanoi Old Town Night Market. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Along with 2 restaurants, this smoke-free aparthotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and an electric kettle, and other amenities include room service and a separate bath and shower.
Somerset West Point Hanoi offers 284 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Free area shuttle
Free self parking on site
Limited on-site self parking
Family friendly
Children stay free (see details)
Children's pool
Free children's club
Free cot
Playground
Kitchen
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Refrigerator
Toaster
Water dispenser
Dining
Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 375,000 for adults and VND 188,000 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Limited room service
Bedrooms
Rollaway/extra bed: VND 737,100 per day
Bathroom
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Towels provided
Entertainment
Flat-screen TV with cable channels
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Dryer
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Pets
Pet friendly
Welcoming cats and dogs only
Up to 10 kg per pet
Fee: VND 567,000 per pet per night
Food and water bowls
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
24-hour front desk
ATM
Concierge services
Daily housekeeping
Free bottled water
Free local calls
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk
Location highlights
In an entertainment district
Things to do
24-hour gym
Children's pool
Free bicycle rentals
Free children's club
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Window guards
Fire extinguisher
General
100% renewable energy
25 floors
284 units
Energy-saving switches in guestrooms
Free bicycle rentals
Recycling
Water dispenser
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of VND 567000 per pet, per night
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 737100 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately VND 375000 for adults and from VND 188000 for children
Airport shuttle fee: VND 924000 per vehicle (one-way)
Pet fee: VND 567000 per pet, per night
Rollaway bed fee: VND 737100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Pool access available from 6 AM to 10 PM
Property is also known as
Somerset West Point Hanoi Hanoi
Somerset West Point Hanoi Aparthotel
Somerset West Point Hanoi Aparthotel Hanoi
Frequently asked questions
Does Somerset West Point Hanoi have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM to 10 PM.
How much does it cost to stay at Somerset West Point Hanoi?
As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Somerset West Point Hanoi on 22 Mar 2026 start from HK$802, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Somerset West Point Hanoi pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of VND 567000 per pet, per night.
How much is parking at Somerset West Point Hanoi?
Self-parking is free at this property.
What time is check-in at Somerset West Point Hanoi?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Somerset West Point Hanoi?
Checkout is at noon.
Does Somerset West Point Hanoi provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 924000 per vehicle applies.
Where is Somerset West Point Hanoi located?
This family-friendly Hanoi aparthotel is located in the entertainment district, within 3 mi (5 km) of West Lake, Dong Xuan Market and Ho Chi Minh Mausoleum. Hanoi Old Town Night Market and Quan Chuong Gate are also within 3 mi (5 km).
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Reviews
Somerset West Point Hanoi Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Location
9.2
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 165 out of 231 reviews
10 - Excellent
165
Rating 8 - Good. 51 out of 231 reviews
8 - Good
51
Rating 6 - Okay. 10 out of 231 reviews
6 - Okay
10
Rating 4 - Poor. 3 out of 231 reviews
4 - Poor
3
Rating 2 - Terrible. 2 out of 231 reviews
2 - Terrible
2
Reviews
6/10 Okay
Tarek
1 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Good place
Tarek
Stayed 2 nights in Dec 2025
10/10 Excellent
Mark
4 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great front desk and cleaning staff, clean and comfortable too.
Mark
Stayed 7 nights in Oct 2025
10/10 Excellent
Lynn
26 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff
Lynn
Stayed 21 nights in Nov 2025
10/10 Excellent
Paul
1 Dec 2024
Liked: Cleanliness, room comfort, communication
Great stay
Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Paul
Stayed 3 nights in Nov 2024
10/10 Excellent
Verified traveller
27 Mar 2024
Liked: Cleanliness, room comfort, communication
Very nice hotel for staying in Hanoi.
Good location, good rate and clean.
Verified traveller
Stayed 1 night in Mar 2024
10/10 Excellent
Christopher Michael
9 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
Christopher Michael
Stayed 3 nights in Dec 2024
10/10 Excellent
Yashar
5 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Yashar
Stayed 3 nights in Jan 2025
10/10 Excellent
LEE
22 Jan 2024
Liked: Cleanliness, room comfort, communication
Good for business trips
Excellent stay. Very clean, kind, and decent breakfast.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Trung
Stayed 6 nights in Aug 2023
10/10 Excellent
David
2 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff, good customer service
David
Stayed 1 night in Dec 2023
10/10 Excellent
Hatim
9 Mar 2025
Liked: Cleanliness, room comfort, communication
Nice Hotel, perfect location and GREAT staff
Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team.
Hatim
Stayed 4 nights in Feb 2025
10/10 Excellent
WingYan
17 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice.
WingYan
Stayed 4 nights in Aug 2024
10/10 Excellent
Verified traveller
28 Mar 2025
Liked: Cleanliness, room comfort, communication
Definitely recommend!
Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra.
Verified traveller
Stayed 3 nights in Mar 2025
8/10 Good
Colin
1 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice big room and very clean. It will be much better when the road work is finished.
Colin
Stayed 1 night in Jan 2024
10/10 Excellent
Adriana
27 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was nice and clean. Just the construction around the property was not good.
Adriana
Stayed 3 nights in Nov 2023
10/10 Excellent
Natasha
11 Dec 2023
Liked: Cleanliness, room comfort, communication
Great value for money hotel in Hanoi
I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
Natasha
Stayed 1 night in Dec 2023
10/10 Excellent
Loan
24 Mar 2025
Liked: Cleanliness, room comfort, communication
Nice hotel,but far from everything
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Loan
Stayed 3 nights in Mar 2025
10/10 Excellent
Siu Yeung
4 Jan 2024
Liked: Cleanliness, room comfort, communication
Large and nice apartment
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake.
I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
Lindsay
Stayed 3 nights in Jun 2025
10/10 Excellent
Tim
1 Apr 2025
Liked: Cleanliness, room comfort, communication
Good hotel, Good location
We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area.
Tim
Stayed 3 nights in Mar 2025
10/10 Excellent
traci
5 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
**5-Star Review for Somerset West Point Aparthotel, Hanoi**
I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home.
The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below.
One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes.
The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi.
Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return!
traci
Stayed 3 nights in Mar 2025
10/10 Excellent
Lynn
27 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Friendly staff
Lynn
Stayed 14 nights in Jan 2026
10/10 Excellent
Heather
16 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
Great room (suite with a living room and bedroom). Breakfast was fine though not a huge variety and staff were mad when I tried to take some toast for my daughter who slept though the meal service.