It is a kake hotel, i arrived to the address and it doesn't exist any more and i couldn't complain with anyone.
真實旅客
於 2021 年 4 月住了 1 晚
8/10 不錯
Osamu
2019年9月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Osamu
於 2019 年 9 月住了 2 晚
6/10 一般
真實旅客
多人同遊
2019年4月25日
不滿:職員與服務
The rooms for this hotel are on the 7th floor of a larger hotel. There’s no signage or communication about this. The only reason we found it easily was because our friend had been staying there for a few days before our arrival and gave us the heads up. The office does have a sign, but it’s across the street and under construction.
The hotel was ok. I wouldn’t call it dirty, but also didn’t feel clean. The breakfast was part of our stay in a restaurant on the 9th floor. The view was beautiful, but the space was not clean. There was a dead gnat in the congee and dead gnats and hair at the bottom of the cup that held the chopsticks. The internet also was not reliable and kept disconnecting.
真實旅客
於 2019 年 4 月住了 1 晚
6/10 一般
Sherri
2019年4月19日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Good neighborhood but service needs improvement
Note the S'space apoartments start on 7th floor of a hotel with a different name
Pros: nice business style rooms
- upscale neighborhood with walking paths by a Lake
- our tv did not work. they did replace it quickly
Cons:
- we were only given first day coupons for free breakfast. never asked for more. breakfast was horid. all food at room temperature including the coffee.
-we arrived early morning and no staff at desk on 7th floor despite description saying 24 hr desk
- there was a number to call. she had left my keys under her key board
- the room was missing the kitchenette which was why I booked in first place. I let her know once she arrived. she said wait until 9 and they would bring the kitchen stuff. then they said we would switch rooms at noon. we waited, then I asked again and they said 2 pm. At 210 I asked again. They said 230. Then at 230 they brought the kitchen kit to our room. keep in mind we arrived on a night bus at 5 am
- then the next day at noon they called us and asked us to switch rooms so they could to do maintenance on our room. we said no.
we were checking out the next morning.
Sherri
於 2019 年 4 月住了 3 晚
10/10 優異
kyoungwan
2019年2月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
review
staff is very kind of us. also around view is beautiful.The room was clean and good for the price.but I think breakfast was a little disappointed.overall very good.If I go back to hanoi I will surely come back here!