接待處

河內陽光之路酒店的評價

4 out of 5
河內陽光之路酒店
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi

評價

8.6

優異

10 分評分,優異;194 則評價中有 82 則" "
8 分評分,不錯;194 則評價中有 93 則" "
6 分評分,一般;194 則評價中有 13 則" "
4 分評分,欠佳;194 則評價中有 6 則" "
2 分評分,很差;194 則評價中有 0 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

chengwei

讚好:整潔度和客房舒適度
於 2017 年 9 月住了 1 晚
Dear Sir/Madam, We would like to thank you for sharing your amazing experience with us and we look forward to welcome you again soon. Kind regards, The Sunway Hotel Hanoi Management Team.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 1 晚
Dear Anonymous, Thank you for great comment for Sunway Hotel Hanoi. It is a pleasure to have you staying with us. We are very happy to know that you have memorable experience at our hotel. We set high standards to ourselves as we believe our lovely guests deserve the best service. Thanks again for choosing Sunway Hotel Hanoi. I look forward to welcoming you back in the near future. With my best regards, The Sunway Hotel Management Team.

6/10 一般

Yung-Kuo (TW)

Service is nice, but the facilities a little old.
In principle, Rooms / Restaurants Cleanliness, Quality of Service is nice. However, the facilities a little old. In the previous midnight before leaving, there is a lot of water on the ground in the bathroom and no idea where it came from. Also, there is no found a bath mat in the toilet.

8/10 不錯

WILLIAM

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

4/10 欠佳

Ha (Atlanta)

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 6 晚

8/10 不錯

Chua song Chiang

於 2023 年 12 月住了 1 晚
Katty Nguyen - Ecommerce Executive 於 2023年12月28日的回應
Dear Mr./Ms. Song Chiang, Thank you for having spent time to review for us and we are so glad you had an overall enjoyable experience. Again, thank you for your rating and we are all looking forward to your return soon to our hotel. Best regards, Sunway Hotel Hanoi Management Team

10/10 優異

Song Chiang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room was spacious and clean. Easy access and friendly reception.
於 2023 年 12 月住了 1 晚
Katty Nguyen - Ecommerce Executive 於 2023年12月26日的回應
Dear Mr./Ms. Song Chiang, Thank you for having spent time to review for us and we are so glad you had an overall enjoyable experience. Again, thank you for your rating and we are all looking forward to your return soon to our hotel. Best regards, Sunway Hotel Hanoi Management Team

10/10 優異

Ken

讚好:整潔度、職員與服務、設施服務和住宿狀況
I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.
於 2023 年 9 月住了 2 晚
Katty Nguyen - Ecommerce Executive 於 2023年10月9日的回應
Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team.

10/10 優異

Ken

親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent services
於 2023 年 9 月住了 9 晚
Katty Nguyen - Ecommerce Executive 於 2023年9月19日的回應
Dear Mr. Ken, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team

8/10 不錯

Amedeo

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
buona permanenza, personale molto gentile e servizievole. Unica cosa da ridire, la camera non aveva una poltrona o divano, lo spazio per quelli era lasciato vuoto. In ogni caso, se guardiamo il prezzo, veramente conveniente, non si puo' proprio chiedere di piu', vista l'esperienza molto buona del soggiorno
於 2023 年 8 月住了 4 晚
Katty Nguyen - Ecommerce Executive 於 2023年8月31日的回應
Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team.

10/10 優異

Kaihou

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
満足でした
髭剃りを用意してほしいです
於 2023 年 8 月住了 1 晚
Katty Nguyen - Ecommerce Executive 於 2023年8月29日的回應
Dear Mr. Kaihou, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi. Kindly be informed that we have razor on request and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team

6/10 一般

Masaya

廊下のBGMが室内まで聞こえるぐらいやかましい。本来はあるはずのバスマットやナイトガウンがない日があった。
於 2023 年 8 月住了 6 晚
Katty Nguyen - Ecommerce Executive 於 2023年8月18日的回應
Dear Mr./Ms. Masaya, It was a pleasure to have you stay with us at Sunway Hotel Hanoi. We appreciate your time in sharing your comments and feedback. Please rest assured that your comments have been communicated to our Hotel Management team to continue our improvement. If at any time you have a suggestion or there is anything we can do to make your next visit more memorable, please let us know. Once again we thank you for your collaboration and we hope to see you again soon. Kind regards, Sunway Hotel Hanoi Management Team

10/10 優異

Kaihou

於 2023 年 8 月住了 1 晚
Katty Nguyen - Ecommerce Executive 於 2023年8月14日的回應
Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team.

10/10 優異

Dinh Dung

於 2023 年 6 月住了 4 晚
Katty Nguyen - Ecommerce Executive 於 2023年8月14日的回應
Dear Mr./Ms. Dinh Dung, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team

10/10 優異

Chong

於 2023 年 6 月住了 1 晚

8/10 不錯

Noriko

讚好:職員與服務和住宿狀況
於 2023 年 5 月住了 8 晚

10/10 優異

Susan

於 2023 年 2 月住了 1 晚

8/10 不錯

Colin (Billericay)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room. I would stay at this hotel again.
於 2023 年 1 月住了 1 晚

8/10 不錯

JIRO

於 2022 年 12 月住了 7 晚

6/10 一般

TAKEYOSHI

於 2022 年 11 月住了 5 晚

6/10 一般

Yoshinori

商務旅客
不滿:職員與服務
設備が古い、リノベーションは必要
於 2022 年 11 月住了 2 晚

10/10 優異

kaihou

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚

10/10 優異

Kaihou

於 2022 年 11 月住了 1 晚

8/10 不錯

HA

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Easy to sleep
於 2022 年 9 月住了 1 晚

6/10 一般

Tanjila

讚好:整潔度
於 2022 年 8 月住了 11 晚

8/10 不錯

KANEAKI

於 2020 年 2 月住了 2 晚

10/10 優異

Yuki

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚
Ducan 於 2020年2月25日的回應
Dear Yuki, We would like to thank you for sharing your amazing experience with us. It is a delight to know that you enjoyed your stay here so much. Rest assured that your rating will be shared with the rest of the team to serve as motivation for the continued pursuit for excellence. Again, thank you for your rating and we look forward to welcome you again soon. Kind regards, Sunway Hotel Hanoi Management Team.

8/10 不錯

DrRisa (San Francisco)

商務旅客
讚好:整潔度和職員與服務
the best part was their breakfast.. they made fresh juices of many kinds to order!
於 2019 年 11 月住了 1 晚
Personal Assistant to General Manager 於 2019年12月9日的回應
Dear DrRisa, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that you are satisfied with our hotel and services, especially our breakfast. We thank you very much for your review and look forward to the pleasure of welcoming you back again soon. Kind regards, Sunway Hotel Hanoi Management Team

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
ホテルがきれいでよかった。
於 2019 年 10 月住了 3 晚
Personal Assistant to General Manager 於 2019年11月22日的回應
Dear Sir/Madam, It is truly rewarding to receive such a wonderful feedback from you regarding your recent stay and to learn that your experience with us exceeds your expectations. Thank you for your review and we look forward to welcome you again in the near future. Kind regards, Sunway Hotel Hanoi Management Team

4/10 欠佳

Ng

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚

8/10 不錯

真實旅客

讚好:職員與服務
於 2019 年 9 月住了 1 晚
Personal Assistant to General Manager 於 2019年9月9日的回應
Dear Sir/Madam, We are grateful to know that you had an overall enjoyable stay in our hotel. We thank you very much for your review and look forward to the pleasure of welcoming you back again soonest Kind regards, Sunway Hotel Hanoi Management Team

10/10 優異

Ryuichi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 6 晚
Personal Assistant to General Manager 於 2019年7月25日的回應
Dear Ryuichi, We would like to thank you for sharing your amazing experience with us. It is a delight to know that you enjoyed your stay here so much. Rest assured that your rating will be shared with the rest of the team to serve as motivation for the continued pursuit for excellence. Again, thank you for your rating and we look forward to welcome you again soon. Kind regards, Sunway Hotel Hanoi Management Team.

10/10 優異

真實旅客

讚好:職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 2 晚
Personal Assistant to General Manager 於 2019年6月12日的回應
Dear Sir/Madam, We would like to thank you for sharing your great rating for us. It is a delight to know that you enjoyed your stay with us and we look forward to welcome you again soonest. Kind regards, Sunway Hotel Hanoi Management Team

10/10 優異

真實旅客

商務旅客
讚好:整潔度和職員與服務
シャワーが古いですが、他は問題なし。
於 2019 年 5 月住了 1 晚
Personal Assistant to General Manager 於 2019年5月24日的回應
Dear Sir/ Madam, It was a pleasure to have you stay with us at Sunway Hotel Hanoi. We appreciate your time in sharing your encouraging comments and feedback. If at any time you have a suggestion or there is anything we can do to make your next visit more memorable , please let us know. Once again we thank you for your collaboration and we hope to see you again soon. Kind regards, Sunway Hotel Hanoi Management Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Rates is reasonable and staff is friendly. Location is convenient.
於 2019 年 5 月住了 3 晚
Personal Assistant to General Manager 於 2019年5月13日的回應
Dear Sir/Madam, It is truly rewarding to receive such a great feedback from you regarding your recent stay with Sunway Hotel Hanoi. Thank you for your positive feedback and we look forward to welcome you again in the near future. Kind regards, Sunway Hotel Hanoi Management Team

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
ハノイ出張時には比較的利用している。コストパフォーマンスが良いし、スタッフもある程度教育されている。
於 2019 年 4 月住了 1 晚
Personal Assistant to General Manager 於 2019年5月6日的回應
Dear Sir/Madam, It was a pleasure to have you stay with us at Sunway Hotel Hanoi. If at any time you have a suggestion or there is anything we can do to make your next visit more memorable, please let us know. Once again we thank you for your collaboration and we hope to see you again soon. Sunway Hotel Hanoi Management Team

10/10 優異

Chin Chay

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome Staff
The staff was awesome
於 2019 年 4 月住了 4 晚
Personal Assistant to General Manager 於 2019年4月24日的回應
Dear Chin Chay, Thank you for having spent time to share your great stay experience at Sunway Hotel Hanoi and we are so glad you enjoyed your stay with us. We appreciate your recognition of our team great service and we have shared your compliments to the whole team. Having a great evening ahead and looking forward to your return soon to our beautiful hotel. Kind regards, Sunway Hotel Hanoi Management Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
旅行者にはあまり良い位置ではないと思うが、朝食が良く、また利用したいと思う。
於 2019 年 3 月住了 2 晚
Personal Assistant to General Manager 於 2019年4月2日的回應
Dear Sir/Madam, Thank you so much for your rating for SW Hotel Hanoi. We appreciate your comments and very happy to learn that you have overall enjoyed your stay with us. Though we are a bit away from downtown, we get many positive comments from our guests who likes to be away from the noise of the city and enjoy the peace and comfort of our hotel. We look forwards to having you back in the near distant future. With warm regards, Sunway Hotel Hanoi Management Team

8/10 不錯

真實旅客

於 2019 年 2 月住了 1 晚
Personal Assistant to General Manager 於 2019年4月2日的回應
Dear Sir/Madam, Thank you for having spent time sharing your review about the Sunway Hotel Hanoi. We are all looking forwards to welcoming you back to our hotel in the near future. Kind regards, Sunway Hotel Hanoi Management Team

10/10 優異

真實旅客

於 2019 年 2 月住了 2 晚
Personal Assistant to General Manager 於 2019年4月2日的回應
Dear Sir/Madam, How wonderful knowing that you enjoyed your stay so much during your stay at Sunway Hotel Hanoi. We thank you so much for you rating and look forwards to welcoming you back soonest. With warm regards, Sunway Hotel Hanoi Management Team.

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務和住宿狀況
施設自体は古いが、清掃は行き届いているので、滞在には問題ない。
於 2019 年 2 月住了 2 晚
Personal Assistant to General Manager 於 2019年2月25日的回應
Dear Sir/Madam, We thank you so much for having chosen Sunway Hotel Hanoi for your stay recently. We are glad you had an overall enjoyable stay in our hotel. We wish you a great week ahead and looking forward to welcoming you back soon. Warm regards, Sunway Hotel Hanoi Management Team.

10/10 優異

Louie

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel has a great location. It is very clean, very comfortable, quiet and has a good restaurant with a very large breakfast buffet. Excellent place to stay.
於 2019 年 2 月住了 3 晚
Personal Assistant to General Manager 於 2019年2月13日的回應
Dear Louie, We appreciate you have spent time giving us a wonderful review on your recent stay at Sunway Hotel Hanoi. We are pleased to hear that you enjoyed all of our facilities,location, the cleanliness and comfortable guestrooms and the restaurant with large breakfast bufet met your expectations. Louie, thank you very much for your great comments and look forwards to have you back soon for another great stay experience. With warm regards, Sunway Hotel Hanoi Management Team

8/10 不錯

真實旅客

家人同遊
不滿:職員與服務
I have very mixed feelings about the hotel there were great people but some were very unhelpful
於 2019 年 2 月住了 3 晚
Personal Assistant to General Manager 於 2019年2月15日的回應
Dear Sir/Madam, Greetings from Sunway Hanoi Hotel! Thank you for staying with us on your recent visit to Vietnam. We are grateful to read that you had an overall enjoyable stay in our hotel. On the other hand,we truly regret to learn that still have some people did not meet your expectation. Let us express our sincerest apologize for any inconvenience caused. May we invite you to contact us for further details of your negative experience so we could have a deep investigation and do the best to continue our improvement as we do not tolerate for the unhelpful staffs. We do hope your experience will not impair your trust in our hotel and we look forward to welcoming you back in very near future. Best Regards, Sunway Hotel Hanoi Management Team

8/10 不錯

SEONGIL

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 4 晚
Personal Assistant to General Manager 於 2019年2月13日的回應
Dear SEONGIL, Thank you for great rating for Sunway Hotel Hanoi. It is a pleasure to have you staying with us. We are very happy to know that you have memorable experience at our hotel and look forward to welcoming you back in the near future. Kind regard, Sunway Hotel Hanoi Management Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 3 晚
Personal Assistant to General Manager 於 2019年1月28日的回應
Dear Sir/Madam, We are delighted to know you had a fantastic experience at Sunway Hotel Hanoi. Your wonderful rating have been proudly shared with our team. We hope we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team

8/10 不錯

martin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Muy buen hotel
Es un muy buen hotel. Un poco alejado pero con taxi o tuc tuc llegas a todos lados. Él área es muy tranquila. El desayuno muy bueno...solo no hay ventilación y te llenas de olor a la mañana. Todo el personal muy amable.
於 2019 年 1 月住了 4 晚
Personal Assistant to General Manager 於 2019年1月28日的回應
Dear martin, We are grateful to read that you had an overall enjoyable every stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our breakfast and services from our team. We thank you very much for your ongoing supports and we look forward to the pleasure of welcoming you back again soon. Kind regards, Sunway Hotel Hanoi Management Team.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 3 晚
Personal Assistant to General Manager 於 2019年1月28日的回應
Dear Sir/ Madam, We would like to thank you for sharing your amazing experience with Sunway Hotel Hanoi. It is a delight to know that you enjoyed your stay with us and we look forward to welcome you back again soonest in the future. Kind regards, Sunway Hotel Hanoi Management Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 4 晚
Personal Assistant to General Manager 於 2019年1月23日的回應
Dear Sir/Madam, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that you are satisfied with our hotel and services as it is what we strive for every day. We thank you very much for your review and look forward to the pleasure of welcoming you back again soon. Kind regards, Sunway Hotel Hanoi Management Team

10/10 優異

BYOUNGSUN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
전체적으로 훌륭합니다
於 2018 年 12 月住了 3 晚
Personal Assistant to General Manager 於 2019年1月23日的回應
Dear BYOUNGSUN, We would like to thank you for sharing your amazing experience with us. It is a delight to know that you enjoyed your stay at Sunway Hotel Hanoi so much. Rest assured that your compliments will be shared with the rest of the team to serve as motivation for the continued pursuit for excellence. Again, thank you for sharing your experience and we look forward to welcome you again soon. Kind regards, Sunway Hotel Hanoi Management Team

8/10 不錯

Jeremy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 4 晚
Personal Assistant to General Manager 於 2018年12月19日的回應
Dear Jeremy, Thank you for sharing your experiences at Sunway Hotel Hanoi. We look forwards to welcoming you back to our hotel for the nearest future. Warm regards, Sunway Hotel Hanoi Management Team.