Dear valued Guest Shihting, Thank you for choosing Thang Long Opera Hotel for your recent stay in Hanoi and giving kind reviews on our services, making sure our Thang Long Opera Hotel deserves to be recommendable to your friends, and other travelers. We hopefully believed that you have had a nice memory about Hanoi and we certainly look forward to welcoming you back Thang Long Opera Hotel very soon so we have more chance to serve you all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear valued Guest, We thank you so much for visiting us during your time in Hanoi and appreciate your feedback regarding the smell on the lower floor. We have inspected all and the Housekeeping Manager and Maintenance Dept. are considering the solution for that. We thank you very much for bringing this issue to our attention. That would help us a lot to continuously improve our property. Wishing you a great time! Respectfully, The Hotel Management Team

Dear valued Guest, Warm greetings from Thang Long Opera Hotel – Hanoi! On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for visiting us recently and giving a review on us. We hopefully believed that you have had a nice memory of Hanoi. We certainly look forward to welcoming you back Thang Long Opera very soon and we have more chances to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear valued Guest Chung Ni, “Xin chào” Warm greeting from Thang Long Opera Hotel-Hanoi! On behalf of the Thang Long Opera Hotel team, I would like to express our sincere thanks for visiting us recently and giving kind reviews on our property, its location, facilities & services. Regarding the aircon, I have reported to our General Manager and there will be a proper action shortly. Thank you very much for bringing this issue to our attention. We hopefully believed that you have had a nice memory about Hanoi. We certainly look forward to welcoming you back Thang Long Opera next time and we have more chance to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

尊敬的客人， 来自河内升龙歌剧院的热情问候！ 我们谨代表升龙歌剧院酒店团队表示衷心的感谢，感谢您与我们同在，并对由于邻居的建设带来的噪音引起的不便表示歉意。 幸运的是，到目前为止，我们已将所有隔音窗户都安装在所有房间内，使我们所有的房间都安静，干净，卫生。 施工现场制造噪音的主要部分刚刚完成。 感谢您将此问题引起我们的注意，我们非常期待很快欢迎您回到升龙歌剧院酒店，我们有更多机会为您提供最好的服务。 祝你玩得愉快！ 尊敬。 酒店管理委员会

Dear valued Guest, Warm greeting from Thang Long Opera Hotel Hanoi! On behalf of entire Thang Long Opera Hotel team, I would like to extend our sincerely thanks for choosing us & kind reviews regarding to our property and the level of service provided by my colleagues making sure our hotel deserves to be recommendable to your friends and other travelers. Acctually, all of our hotel windows can be opened in different ways. It was a pity that you did not inform us at the check-in time and we could give you the instruction. We hopefully believe that you had nice memories about Hanoi capital and certainly look forward to welcoming you and your friends back soon and we have chance to bring to you the best services come from our hearts. Wishing you and your family to welcome a New Year 2019 full of Energy, Happiness, Health, Luck & Peace! Respectfully, The Hotel Management Board

Dear our valued Guest, Warm greeting from Thang Long Opera Hotel Hanoi! We would like to express our sincerely thanks for staying with us and kind reviews regarding to our hotel property and the level of service provided by my colleagues making sure our Thang Long Opera Hotel deserves to be recommended to your friends and others travelers. Thanks again and we certainly look forward to welcoming you back Thang Long Opera Hotel in the upcoming time and we have another chance to bring to you all the best services come from our hearts. Wishing you a great time! Sincerely yours, The Hotel Management Board

Dear our valued guest, Warmest greetings from Thang Long Opera Hotel Hanoi! We would like to express our sincerely thank for your choosing and staying with us during your time in Hanoi capital. We also appreciated to your kind review about our hotel's facilities and services that made your stay comfortable and worthy to be recommended to your friend and our potential guests. As in your comment, to prevent any unexpected affects from the neighbor 's construction, we have put on the sound proof windows in all the rooms making sure our guests' stay all convinient and comfortable. Once thank you very much and look forward to welcoming you back very soon Have a great day! The Hotel Management Board

Dear our valued Guests,Warm greetings from Thang Long Opera Hotel - Hanoi!On behalf of the Thang Long Opera Hotel team, I would like to express our sincere thanks for staying with us during your vacation of your 50th wedding anniversary vacation and giving so kind review on us, making sure our Thang Long Opera deserves to be recommended to your friends and other travelers. Wishing you a great time and we certainly look forward to welcoming you back Thang Long Opera Hotel again, then we have more chances to serve you with all the best services come from our hearts. Respectfully,The Hotel Management

Dear our valued Guest, Warm greeting from Thang Long Opera Hotel - Hanoi! On behalf of the Thang Long Opera Hotel team, we’d like to express our sincere thanks for staying with us, and giving very kind reviews, making sure Thang Long Opera Hotel deserves to be recommended to your friends and our potential customers. Wishing you a great time & we certainly look forward to welcoming you back Thang Long Opera Hotel very soon, and then we have more chance to serve you all the best services these come from our hearts. Respectfully,The Hotel Management Board

Dear Mr./ Mrs. Vu,"Xin chào" Warm greeting from Thang Long Opera Hotel - Hanoi, Vietnam!First of all, we'd like to express our sincere thanks for staying with us recently and we would like to extend our apologies for any inconvenience caused during your time with us.We appreciate your feedback and we have reported to our General Manager and requested our Engineering & Housekeeping Heads to double-check and fix all the defects in the bathroom.We thank you again for all and look forward to welcoming you back Thang Long Opera very soon so we have a chance to serve you the best services that come from our hearts.Wishing you a great time!Respectfully,The Hotel Management Board

Dear valued Guests,“Nin hao” - Warm greetings from Thang Long Opera Hotel - Hanoi!On behalf of the Thang Long Opera Hotel team, we’d like to express our sincere thanks for visiting us during the time and giving review kind review on us, making sure Thang Long Opera Hotel deserves to be recommended to our potential customers.Wishing you a great time & we certainly look forward to welcoming you back Thang Long Opera in the upcoming time and we have more chance to serve you with all the best services come from our hearts. With the best Regards,The Hotel Management Board

大切なゲストの皆様、タンロン オペラ ホテルをお選びいただき、特に立地に関して親切なレビューをしていただき、誠にありがとうございます。 他のフィードバックも、近いうちにサービスを改善するのに大いに役立ちます。素晴らしいお時間をお過ごしいただけますよう、また近いうちにまたお迎えできることを楽しみにしております。そして、私たちは心から最高のサービスを提供できる機会をさらに増やしたいと考えています。よろしくお願いします、ホテル管理委員会

Dear Mr. Tara Osawa, "Xin chào" - Warm greetings from Thang Long Opera Hotel - Hanoi! On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for visiting us recently and giving a kind review on us, making sure our Thang Long Opera Hotel deserves to be recommended to your friends and other travelers. We hopefully believed that you have had a nice memory of Hanoi, Vietnam. We certainly look forward to welcoming you back Thang Long Opera very soon and we have more chances to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear Mr. David, "Xin Chao" - Warm greetings from Thang Long Opera Hotel - Hanoi! On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for visiting us recently and giving a review on our property, making sure our Thang Long Opera Hotel deserves to be recommended to your friends and other travelers. We hopefully believed that you have had a nice memory of Hanoi, Vietnam. We certainly look forward to welcoming you back Thang Long Opera in the upcoming time and we have more chances to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear valued Guest, Thank you for choosing Thang Long Opera Hotel for your recent stay in Hanoi and giving kind reviews on our services, making sure our Thang Long Opera Hotel deserves to be recommendable to your friends, and other travelers. We hopefully believed that you have had a nice memory about Hanoi and we certainly look forward to welcoming you back Thang Long Opera Hotel very soon so we have more chance to serve you all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear Mr. Daigo, Warm greetings from Thang Long Opera Hotel - Hanoi! On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for staying with us and giving so kind review on us, making sure Thăng Long Opera Hotel deserves to be recommended to your friends and other travelers. We hopefully believed that you have had a nice memory of Hanoi. We certainly look forward to welcoming you back Thang Long Opera in the future trips to Hanoi, and we have more chances to serve you with all the best services these come from our hearts. Sincerely yours, The Hotel Management Board

Dear valued Guest, On behalf of the Thang Long Opera Hotel team, we’d like to express our sincere thanks for visiting us recently and giving a kind review of our hotel. We hopefully believed that you have had a nice memory of Hanoi, Vietnam. We certainly look forward to welcoming you back Thang Long Opera in the upcoming time and we have more chances to serve you with all the best services come from our hearts. Wishing you a great time! Sincerely yours, The Hotel Management Board

Dear Mr. Brandon Du, On behalf of the Thang Long Opera Hotel team, we’d like to express our sincere thanks for visiting us recently and giving a kind review of our hotel. We hopefully believed that you have had a nice memory of Hanoi, Vietnam. We certainly look forward to welcoming you back Thang Long Opera in the upcoming time and we have more chances to serve you with all the best services come from our hearts. Wishing you a great time! Sincerely yours, The Hotel Management Board

HAPPY NEW YEAR 2020! Dear Mr. Dennis, On behalf of the Thang Long Opera Hotel team, we’d like to express our sincere thanks for visiting us recently and giving a kind review of our hotel. We hopefully believed that you have had a nice memory of Hanoi, Vietnam. We certainly look forward to welcoming you back Thang Long Opera in the upcoming time and we have more chances to serve you with all the best services come from our hearts. Wishing you a great time! Sincerely yours, The Hotel Management Board

Dear valued Guest Moon, Warm greetings from Thang Long Opera Hotel - Hanoi! On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for visiting and giving a review on us, especially the staff that makes you impressed. I would also extend our sorry for any inconvenience caused during your stay with us, that would help us a lot to continuously improve our property to make your valued guest’s stay the most conveniences Thank you again for bringing the issue to our attention and we certainly look forward to welcoming you back Thang Long Opera Hotel very soon and we have more chances to serve you all the best services come from our hearts. Wishing you a great time! Respectfully. The Hotel Management Board

HAPPY NEW YEAR 2020! Dear Sir/ Madam, On behalf of the Thang Long Opera Hotel team, we’d like to express our sincere thanks for visiting us recently and giving a kind review of our property’s perfect location. We’d also like to extend our apology for any inconvenience during your stay with us. Your feedback could help us a lot to continuously improve our facilities at the soonest. Thank you again and we certainly look forward to welcoming you back Thang Long Opera Hotel in the future tríps to Hanoi and we have more chances to serve you all the best services come from our hearts. Wishing you a great time! Sincerely yours, The Hotel Management Board

Dear Sir/ Madam, On behalf of the Thang Long Opera Hotel team, we’d like to express our sincere thanks for visiting us recently and giving a kind review on our buffet breakfast. We’d also like to extend our apology for any inconvenience during your time with us. Your feedback could help us a lot to continuously improve our services and facilities. Thank you again and we certainly look forward to welcoming you back Thang Long Opera Hotel very soon and we have more chances to serve you all the best services come from our hearts. Wishing you a great time! Sincerely yours, The Hotel Management Board

Dear valued Guest, Warm greetings from Thang Long Opera Hotel - Hanoi! On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for visiting us recently and giving so kind review on us, making sure Thăng Long Opera Hotel deserves to be recommended to your friends and other travelers. We hopefully believed that you have had a nice memory of Hanoi, Vietnam. We certainly look forward to welcoming you back Thang Long Opera in the upcoming time and we have more chances to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear Mr./Ms. Kwak, Warm greetings from Thang Long Espana Hotel - Hanoi! On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for visiting us recently and giving a review on us, making sure our Thang Long Opera Hotel deserves to be recommended to your friends and other travelers. We hopefully believed that you have had a nice memory of Hanoi, Vietnam. We certainly look forward to welcoming you back Thang Long Opera in the upcoming time and we have more chances to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear valued Guest, Warm greetings from Thang Long Opera Hotel - Hanoi! On behalf of the Thang Long Opera Hotel team, I would like to express our sincere thanks for visiting us during your time in Hanoi and giving kind reviews on our property’s location and enthusiasm staff. Regarding the number of our Lam Dien Restaurant, in this high season, we sometimes welcome big tourist groups and they would have breakfast at the same time for the travel program. And for the food fill-up, we reported to our General Manager and also did request F&B Manager for the proper action very soon. Thank you so much for bringing these issues to our attention, that would help us a lot to improve our services. Wishing you a great time and we certainly look forward to welcoming you and yours back Thang Long Opera Hotel very soon and we have more chance to serve you all the best services come from our hearts. Respectfully, The Hotel Management Board

Dear valued Guest, Warm greetings from Thang Long Opera Hotel – Hanoi! On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for visiting us recently and giving a kind review on us, make sure Thăng Long Opera Hotel deserves to be recommended to your friends and other travelers. We hopefully believed that you have had a nice memory of Hanoi, Vietnam. We certainly look forward to welcoming you back Thang Long Opera very soon and we have more chances to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear Mr. Hank, “Xin chào” Warm greetings from Thang Long Opera Hotel – Hanoi! On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for visiting us recently and giving a kind review on us, make sure Thăng Long Opera deserves to be recommended to your friends and other travelers. We hopefully believed that you have had a nice memory of Hanoi. We certainly look forward to welcoming you back Thang Long Opera very soon and we have more chances to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear valued Guest, Warm greetings from Thang Long Opera Hotel – Hanoi! On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for visiting us recently and giving a review on us. We hopefully believed that you have had a nice memory of Hanoi. We certainly look forward to welcoming you back Thang Long Opera very soon and we have more chances to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear valued Guest, On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for visiting us recently and reviewing us. We hopefully believed that you have had a nice memory about Hanoi. We certainly look forward to welcoming you back Thang Long Opera very soon and we have more chance to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear valued Guests, Thank you for choosing Thang Long Opera Hotel for your recent stay in Hanoi and giving kind reviews on our services, making sure our Thang Long Opera Hotel deserves to be recommendable to your friends and others travelers. We hopefully believed that have had a nice memory about Hanoi and we certainly look forward to welcoming you back Thang Long Opera Hotel very soon so we have more chance to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear valued Guest Kam Leung, “Xin chào” Warm greeting from Thang Long Opera Hotel-Hanoi! On behalf of the Thang Long Opera Hotel team, we would like to express our sincere thanks for visiting us recently and reviewing us. We hopefully believed that you have had a nice memory about Hanoi. We certainly look forward to welcoming you back Thang Long Opera Hotel next time and we have the chance to serve you with all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear valued Guest GYOOJIN, Thank you very much for visiting us recently and look forward to welcoming you and yours back Thang Long Opera very soon. Wishing you a great time! Sincerely yours, The Hotel Management Board

Dear Ms. Sung Yeon, " Xin chào" Warm greeting from Thang Long Opera Hotel! Thank you for choosing our services during your stay in Hanoi and your kind review on us regarding our staff and hotel's cleanliness. We are so sorry about the Wi-Fi, that would be much better if you informed us so we could fix it right away. We could set one more blanket on the bed and you could find it softer and more comfortable. Thank a lot for bringing these issues to our attention, we have reported to our General Manager and there will be acts shortly. Wishing a great time and look forward to welcoming you back very soon so we have more chance to bring to you the best service come from our hearts! Sincerely yours, The Hotel Management Board

Dear Mr. ERAN, “Xin chào” Warm greeting from Thang Long Opera Hotel-Hanoi! On behalf of Thang Long Opera team, we would like to express our sincere thanks for visiting us recently and giving kind reviews on our services. We hopefully believed that you have a nice memory about Hanoi. We certainly look forward to welcoming you back Thang Long Opera very soon so we have more chance to serve you all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear Mr. Dylan, “Xin chào” Warm greeting from Thang Long Opera Hotel-Hanoi! On behalf of Thang Long Opera team, we would like to express our sincere thanks for visiting us recently and giving kind reviews on our services. We hopefully believed that you have a nice memory about Hanoi. We certainly look forward to welcoming you back Thang Long Opera in December then we have more chance to serve you all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear valued Guest, On behalf of Thang Long Opera team, we would like to express our sincere thanks for your staying with us and giving kind reviews on our services. We hopefully believed that you have had a nice memory about Hanoi and we certainly look forward to welcoming you back Thang Long Opera Hotel very soon and we have more chance to serve you all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

大切なゲストの皆様、タンロン オペラ ホテル - ハノイから温かいご挨拶を申し上げます。タンロン オペラ ホテルのチームを代表して、この期間中に当ホテルをご訪問いただき、タンロン オペラ ホテルが将来のお客様に推奨されるに値するものであることを確認していただき、親切なレビューをしていただき、心より感謝を申し上げます。素晴らしいお時間をお過ごしいただけますよう、またタンロン オペラ ホテルにまたお迎えできることを心より楽しみにしております。これからも最高のサービスをご提供できるよう、心から願っております。どうぞよろしくお願いします、ホテル管理委員会

Dear Mr. Martin, "Xin chào" Warm greeting from Thang Long Opera Hotel - Hanoi! On behalf of Thang Long Opera team, we would like to express our sincerely thanks for your staying with us and giving kind reviews on our services and perfect location, making sure our Thang Long Opera Hotel deserves to be recommended to your friends and others travelers. We hopefully believed that you and yours have had a nice memories about Hanoi and we certainly look forward to welcoming you back Thang Long Opera Hotel very soon and we have more chance to serve you all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear our valued Guest Edith, "Xin chào" Warm greeting from Thang Long Opera Hotel - Hanoi! On behalf of Thang Long Opera team, we would like to express our sincerely thanks for your staying with us and giving kind reviews on our services, making sure our Thang Long Opera Hotel deserves to be recommended to your friends and other travelers. We highly appreciated your suggestion regarding to the door on the bathroom in stead of the existing curtain. I have reported to our General Manager about this idea and there will be a proper action very soon. We hopefully believed that you and yours have had a nice memories about Hanoi and we certainly look forward to welcoming you back Thang Long Opera Hotel very soon and we have more chance to serve you all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear Value Guest, Thank you for taking the time to send a valuable review about our hotel. We are grateful for your comments on our customer care and upcoming improvements. Our staff are trained to bring the best service to our customers, we are happy that you have found the friendliness and value we bring during our stay here. We are committed to continuing to improve quality this winter with upgrades to the dinner and conference areas. We look forward to seeing you again for the upcoming trip in Hanoi! Thanks & Best regard, Dat Nguyen Khanh Guest Relation

Dear Mrs. Giles Barton, Warm greeting from Thang Long Opera Hotel-Hanoi! On behalf of entire Thang Long Opera Hotel team, I would like to express our sincerely thanks for staying with us during your time in Hanoi and your kind reviews. That would be grateful that you could give us some detail reviews and suggestion via grm@thanglongoperahotel.com and we know how to make our guest feel really comfortable and satisfied with our services. We thank you again and we certainly look forward to welcoming you back Thang Long Opera Hotel very soon and we have more chance to serve you all best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear Valued Guest, Warm greeting from Thang Long Opera Hotel - Hanoi! On behalf of Thang Long Opera team, I would like to extend our thanks for staying with us . That would be our gratefulness of you by giving us your detail comment and suggestion to our Guest Relation Manager at grm@thanglongoperahotel.com / +84 (0) 961 71 5775 and we are able to do any improvement of our property and services. Thank you very much and we certainly look forward to hearing from you very soon and certainly desire to welcome you back Thang Long Opera Hotel & we have more chance to bring to you all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear Guest, "Xin chào" Warm greeting from Thang Long Opera Hotel - Hanoi! On behalf of Thang Long Opera Hotel team, I would like to express our sincerely thanks for your staying with us and giving kind reviews on our property, also feed back about the bed. We’d like to extend our apology about it. That would be much better if you had informed us about this right away and we could put in an extra blanket or even change another room for your conveniences. We thank you for bringing these issues to our attention and we certainly look forward to welcoming you and yours back Thang Long Opera Hotel very again and we have more chance to serve you all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear Mr. Carlo, Warm greeting from Thang Long Opera Hotel - Hanoi! On be haft of Thang Long Opera team, we would like to express our sincerely thanks for your staying with us and giving kind reviews on our services, making sure our Thang Long Opera Hotel deserves to be recommendable to your friends and others travelers. We hopefully believed that you have had a nice memories about Hanoi and we certainly look forward to welcoming you back Thang Long Opera Hotel very soon and we have more chance to serve you all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board

Dear valued Guest, Warm greeting from Thang Long Opera Hotel - Hanoi! On be haft of Thang Long Opera team, we would like to express our sincerely thanks for your staying with us and giving kind reviews on our services, making sure our Thang Long Opera Hotel deserves to be recommended to your friends and others travelers. We hopefully believed that you have had a nice memories about Hanoi and we certainly look forward to welcoming you back Thang Long Opera Hotel very soon and we have more chance to serve you all the best services come from our hearts. Wishing you a great time! Respectfully, The Hotel Management Board