Perfect hospitality.
staff were great, everything is more than fine.
Tze Hin
於 2023 年 7 月住了 3 晚
10/10 優異
KWANSOO
多人同遊
2024年3月10日
讚好:職員與服務
친절하다
KWANSOO
於 2024 年 3 月住了 3 晚
8/10 不錯
jinsu
2024年1月24日
讚好:職員與服務
jinsu
於 2024 年 1 月住了 1 晚
6/10 一般
KWANSOO
2024年1月23日
讚好:職員與服務
KWANSOO
於 2024 年 1 月住了 4 晚
10/10 優異
Tadashi
2023年12月8日
讚好:整潔度、職員與服務和住宿狀況
Tadashi
於 2023 年 12 月住了 2 晚
8/10 不錯
真實旅客
商務旅客
2022年12月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
전반적으로 만족
전반적으로 만족
真實旅客
於 2022 年 12 月住了 4 晚
미스 하- 셀팀 於 2022年12月16日的回應
탑호텔 을 이용주시것을 감사드립니다 . 다음번 호텔들어오시면 더 좋은 서비스를 보내 주실수있은것을 노력 하겠습니다.
10/10 優異
Sungkwon
商務旅客
2022年9月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sungkwon
於 2022 年 9 月住了 1 晚
탑호텔 於 2022年10月18日的回應
탑 호텔 이용 주시것을 감사드립니다. 다음번 들어오시면 우리 에게 연락 주십세요. 감사합니다.
8/10 不錯
真實旅客
2020年2月27日
真實旅客
於 2020 年 2 月住了 6 晚
TOP HOTEL SALES MANAGER 於 2020年3月11日的回應
Dear valued guest,
Thank you very much for choosing Top Hotel during your stay in Hanoi. We are happy to know that you enjoyed our service and facilities. Thank you for sharing your point of view!
We look forward to welcoming you back!
Warm regards,
Top Hotel.
6/10 一般
Jongmin
2019年12月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
진출입로 복잡
새로지은 건물이라 깨끗하고 미딩지역하고 가까워서 좋았는데 진출입입구가 공사중 또는 복잡해서 그랩이 부르면 제대로 오지않아서 불편했다.
Jongmin
於 2019 年 12 月住了 3 晚
4/10 欠佳
真實旅客
2019年10月15日
不滿:設施服務和住宿狀況
just sleeping. no good sute, no good bath, no good facilite, no good function, sute is terrible.
真實旅客
於 2019 年 10 月住了 1 晚
TOP HOTEL 於 2019年11月14日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
8/10 不錯
真實旅客
2019年7月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 7 月住了 1 晚
TOP HOTEL 於 2019年7月24日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
8/10 不錯
真實旅客
2019年6月21日
真實旅客
於 2019 年 6 月住了 1 晚
TOP HOTEL 於 2019年6月23日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
6/10 一般
真實旅客
2019年5月26日
讚好:職員與服務
不滿:整潔度
탑호텔 가성비는 좋아요
위치나 가성비는 좋습니다.
다소 청결도가 떨어지는 느낌입니다
조식은 그냥저냥 했습니다
真實旅客
於 2019 年 5 月住了 2 晚
Top Hotel 於 2019年5月29日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
2/10 很差
真實旅客
2019年3月20日
不滿:職員與服務和客房舒適度
자유여행자에겐 최악의 호텔
팩키지 여행사와 담합한 최악의 호텔. 자유여행자 절대 방문 금지. 여행사 통한 예약자에게만 편의 제공.
真實旅客
於 2019 年 3 月住了 3 晚
TOP HOTEL 於 2019年3月22日的回應
Dear customer,
We are sorry but we don't understand the problem you are talking about. Please tell us your problem
Our hotel does not offer travel services and not affiliated with travel company.
I would be grateful if you could attend to this matter as soon as possible.
2/10 很差
真實旅客
2019年3月18日
不滿:職員與服務
자유여행자 최악의 호텔
팩키지 여행사와의 담합으로 개인 자유여행자 서비스 최악
真實旅客
於 2019 年 3 月住了 3 晚
tophotel 於 2019年3月20日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
10/10 優異
真實旅客
2019年2月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 2 月住了 2 晚
TOP HOTEL 於 2019年2月28日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
10/10 優異
chang suk
2019年1月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
좋아요
깨끗하고 조용하고 경재적이고 좋아요
chang suk
於 2018 年 12 月住了 2 晚
Top Hotel 於 2019年2月18日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
6/10 一般
ERA
2018年12月7日
讚好:整潔度和職員與服務
不滿:客房舒適度
소음이 심합니다. 저녁시간 인근 카페의 노래 소리가 너무 높았습니다.
객실간 방음이 잘 안되서, 옆방에서의 말소리가 다 들리네요.
ERA
於 2018 年 12 月住了 4 晚
Top Hotel 於 2019年2月18日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
8/10 不錯
真實旅客
2018年11月28日
fair price with pleasant amenities and nice staffs!
New hotel. It was clean but no hot water. No iron. No gym yet. Need more time to improve.
JIHO
Top Hotel 於 2019年2月18日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!