雙人療程室、桑拿、SPA 浴缸、蒸氣室、土耳其浴、身體療程

邁茲根海灘高爾夫度假酒店的評價

5 out of 5
邁茲根海灘高爾夫度假酒店
Km 10, Route de Casablanca, El Jadida, Haouzia, Casablanca-Settat

評價

8.8

優異

10 分評分,優異;754 則評價中有 446 則" "
8 分評分,不錯;754 則評價中有 195 則" "
6 分評分,一般;754 則評價中有 48 則" "
4 分評分,欠佳;754 則評價中有 35 則" "
2 分評分,很差;754 則評價中有 30 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.4/10 

環保程度

評價

4/10 欠佳

ke

讚好:整潔度和客房舒適度
不滿:職員與服務
Bad service in check in,垃圾服务
垃圾,在前台等了两小时才入住,一点都不值。rubbish, wasting 2 hours in checkin, bad service but expensive, not worthy!

10/10 優異

Maha (Discovery bay)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I absolutely love Mazagan. It is my happy place. Everything is just magical and wonderful about this unique resort. The real gem and heart of the resort are the staff. The hospitality, kindness are just out of this world. From reception to dining to room service to housekeeping to beach staff to luggage service, they are all superbly fantastic! Thank you for making my stay so magical 🙏
於 2024 年 5 月住了 2 晚
Mazagan 於 2024年5月17日的回應
Dear Mrs Maha,I would like to take this opportunity to express my sincere gratitude to you for sharing your appreciation of our hotel further to your recent stayWe can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. We truly hope to have the opportunity to welcome you in the future. Very sincerely yours, Jacques ClaudelGeneral Manager

8/10 不錯

Firdaous

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
Mazagan 於 2024年5月12日的回應
Chère Mme Firdaous,Merci d'avoir partagé votre appréciation avec nous. Nous pouvons vous assurez que nous mettrons toujours tout en œuvre pour continuer de mériter la confiance que vous placez en nous.Nous serions heureux de vous accueillir de nouveau parmi nous. Très cordialement,Jacques ClaudelDirecteur Général

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff went above and beyond. Will come back
於 2024 年 5 月住了 1 晚
MAZAGAN 於 2024年5月10日的回應
Dear Mr David, Thank you for sharing your impressions of our hotel.It is a pleasure to read that your overall experience was a success.We look forward to welcoming you back on your next visit, hopefully very soon!Best Regards,Jacques ClaudelGeneral Manager

8/10 不錯

HANANE

伴侶同遊
讚好:整潔度和職員與服務
Hébergement Correct .
於 2024 年 4 月住了 1 晚
MAZAGAN 於 2024年5月1日的回應
Chère Hôte,C’est avec beaucoup de plaisir de recevoir votre appréciation.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement dans notre Resort. Très cordialement,Jacques ClaudelDirecteur Général

10/10 優異

Jürgen

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful Beach Resort with plenty of amenities. Great pool, beach, and fantastic restaurants.
於 2024 年 2 月住了 2 晚
Mazagan 於 2024年4月16日的回應
Dear Jürgen, Thank you for sharing your impressions of our hotel.It is a pleasure to read that your overall experience was a success. We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in usWe look forward to welcoming you back on your next visit, hopefully very soon!Best Regards,Jacques ClaudelGeneral Manager

10/10 優異

Rachida

讚好:整潔度、職員與服務和住宿狀況
Magnifique endroit ainsi que le personnel top D’ailleurs j’ai reviens au mois de juin avec grand plaisir
於 2024 年 3 月住了 1 晚
Mazagan 於 2024年4月2日的回應
Cher Hôte,Merci d’avoir choisi Mazagan Beach & Golf Resort pour votre récent séjour et c’est avec beaucoup de plaisir que nous avons pris connaissance de votre appréciation.Nous serions heureux de vous accueillir de nouveau parmi nous dans un proche avenir.Cordiales salutations.Jacques ClaudelDirecteur Général

10/10 優異

Alison

讚好:整潔度、職員與服務、設施服務和住宿狀況
Chef Hieham was delightful and so hospitable!
於 2024 年 3 月住了 3 晚
Mazagan 於 2024年3月25日的回應
Dear Alison,It’s such a joy for us to know that in your experience we exceed your expectations. It was my pleasure to forward your compliments to our team.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in usWe look forward to welcoming you back on your next visit, hopefully very soon!With kind regards,Jacques ClaudelGeneral Manager

10/10 優異

Giovanni

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ottima e rilassante
於 2024 年 3 月住了 4 晚
Mazagan 於 2024年3月12日的回應
Cher Hôte,Merci d'avoir partagé votre notation. Nous pouvons vous assurez que nous mettrons toujours tout en œuvre pour continuer de mériter la confiance que vous placez en nous.Nous serions heureux de vous accueillir de nouveau parmi nous. Très cordialement,Jacques ClaudelDirecteur Général

8/10 不錯

Youssef

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Un très belle hôtel mais y manger vous coûtera très cher 450Dh par adulte sans boisson je n’avais jamais vu ça. Pas étonnant qu’il n’y ait pas grand monde au restaurant.
於 2024 年 2 月住了 3 晚
Mazagan 於 2024年3月1日的回應
Cher Monsieur Youssef, Je tiens à vous remercier sincèrement d’avoir pris le temps de partager votre ressenti avec nous.Merci également pour votre appréciation à l’égard des attentions et du service dont vous avez bénéficié.Nous avons attaché une attention particulière à toutes les imperfections qui vous ont marquées et pouvons vous assurer que nous mettrons toujours tout en œuvre pour continuer de mériter la confiance que nos hôtes placent en nous.Nous espérons avoir la chance de vous accueillir à nouveau parmi nous. Très cordialement, Jacques ClaudelDirecteur Général

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 2 晚
Mazagan Beach & Golf Resort 於 2024年2月21日的回應
Cher Hôte,C’est avec beaucoup de plaisir de recevoir votre appréciation.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement dans notre Resort. Très cordialement,Jacques ClaudelDirecteur Général

10/10 優異

Mohamed

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay in this beautiful resort ❤️
於 2024 年 2 月住了 2 晚
Mazagan 於 2024年2月7日的回應
Dear Guest,Thank you for sharing your impressions of our hotel.We are delighted to know that we have met your expectations.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.We sincerely hope that we will have the pleasure of welcoming you back at Mazagan Beach & Golf Resort in the near future.Very sincerely yours,Jacques ClaudelGeneral Manager

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Mazagan 於 2024年2月6日的回應
Cher Hôte, Merci d'avoir partagé votre expérience avec nous.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement dans notre Resort. Très Cordialement,Jacques ClaudelDirecteur Général

10/10 優異

Mohammad

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Mazagan 於 2024年2月2日的回應
Thank you for your appreciation.

8/10 不錯

jabri

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Mazagan 於 2024年2月2日的回應
Thank you for Your appreciation.

10/10 優異

Youness

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Mazagan 於 2024年1月27日的回應
Dear Guest,Thank you for sharing for your appreciation.We loo forward to welcome you again at Mazagan Beach & Golf Resort..With Regards,Jacques ClaudelGeneral Manager

4/10 欠佳

Jesse

家人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Two major issues with this property - we arrived and this property was almost completely closed down. The pools were drained, all the beach facilities were closed, They had very limited food options. The Spa was not full staffed, and the activities were shut down. We were given no prior information or warning of this. The second issue was we paid for the Family suite, listed as the largest ocean front suite on the property. We paid a lot for this room and what we received was 2 adjoining hotel rooms that they claimed was a suite. It was not nearly as large or nice as advertised. The property seemed nice enough if it was actually functional and the staff was nice, but made ZERO effort to make up for amy issues we had.
於 2024 年 1 月住了 1 晚
Mazagan 於 2024年1月23日的回應
Dear Mrs Jesse Stein,We would like to thank you for devoting your time to share your feedback regarding your recent stay with us.We are committed to create for every guest a remarkable experience and are therefore saddened that we failed at this.We can assure you that we have allocated you the family suite that you reserved through our partner, and we are sorry that the suite did not meet your expectations. The Family Suite is composed of an Ocean View Suite with its connecting Room.In fact, one swimming pool was closed for annual maintenance to improve the pool customer experience as informed on the web site, however our second pool and the beach facilities of the barbecue beach were operational.There are seasonal restaurants that only open in summer, but all other restaurants and activities were open. We are very sorry about your disappointment and we hope that none of these imperfections will stop you from considering a repeat stay with us as we anticipate welcoming you back in the hotel in the nearest future, to give us the chance to regain your confidence in our services and facilities and for sure we will do our utmost to reverse the impressions you had during your recent stay.Yours sincerely,Jacques ClaudelGeneral Manager

10/10 優異

Abdellah (Lawrence)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are great, always available to do do anything that would make your stay even better
於 2024 年 1 月住了 4 晚
Mazagan 於 2024年1月8日的回應
Dear Mr AbdellahWe would like to take this opportunity to express my sincere gratitude to you for sharing your impressions of our hotel further to your recent stayWe thank you for sharing your appreciation and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. We truly hope to have the opportunity to welcome you in the future. Very sincerely yours, Jacques ClaudelGeneral Manager

10/10 優異

Philippe

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 10 晚
Mazagan 於 2024年2月2日的回應
Thank you for your appreciation.

10/10 優異

Robert

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice week away pre christmas. Hotel very quiet, pools too cold to swim as not heated so guess most people stay away. Outside temp was 16-18 degrees. Just played golf most days, course was very good, really enjoyed it and hardly anyone on it either . A la carte restaurants were excellent, buffet breakfast was fine. Buffet evening meal was average. Lots of activities for kids. All the staff were very pleasant and professional. Aicha was our maid and she was excellent, very thorough. Overall had a really nice time, would happily go again, hard to fault.
於 2023 年 12 月住了 6 晚
Mazagan 於 2023年12月24日的回應
Dear Mr Robert,We would like to take this opportunity to express our sincere gratitude to you for sharing your impressions of our hotel further to your recent stayYour feedback is fully appreciated.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. We truly hope to have the opportunity to welcome you in the future. Very sincerely yours, Jacques ClaudelGeneral Manager

4/10 欠佳

Alex

多人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Unimpressed
Unfortunately the hotel doesn’t live up to a 5* resort. We had many issues throughout the stay which were addressed during the stay, however impacted the overall stay. The two biggest issues are the condition of the rooms which are getting very dated. Our suite didn’t have working electricity on the terrace (Terrace Suite). Our second room the locks on the doors (key fobs) stopped working during the stay which led to our room being accessible to all. The positive would be the staff in the restaurants and the cleaning staff. They were very nice and helpful.
於 2023 年 12 月住了 2 晚
Mazagan 於 2023年12月21日的回應
Dear Mr Alex,Thank you for taking the time to share with us your feedback. Nevertheless, we are deeply disappointed to learn that your experience did not quite live up to expectation.Your satisfaction is our number one priority and therefore, we take your feedback very seriously. So we can assure you that we are currently in the process of renovations and beautification of our rooms and suites. We will continue to do our utmost and no effort will be spared to keep your trust in us.We hope that we will have the opportunity of having you with us in the future so that we may make amends for your stay. Best regards, Jacques ClaudelGeneral Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Mazagan 於 2023年11月7日的回應
Dear Guest,Thank you for sharing your impressions of our hotel.We sincerely hope that we will have the pleasure of welcoming you back at Mazagan Beach & Golf Resort in the near future.Best Regards,Jacques ClaudelGeneral Manager

6/10 一般

Emad

多人同遊
讚好:職員與服務
不滿:設施服務
Rooms need renovation and they need to place more towels, soap I think this’s my last time to the area as the facility is way expensive compared to the standard and services provided
於 2023 年 11 月住了 2 晚
Mazagan 於 2023年11月7日的回應
Dear Mr Emad,Thank you for sharing your feedback regarding your visit at Mazagan Beach & Golf Resort.Your satisfaction is our number one priority and therefore, we are deeply disappointed to learn that your experience did not quite live up to expectation.Your comments are fully noted, and all the opinion of our guests is of special importance to us, we willingly use it in order to review and improve our services.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.We sincerely hope that we will have the opportunity of welcoming you back and to better serve you in the future. Yours sincerely,Jacques ClaudelGeneral Manager

10/10 優異

Pontus

於 2023 年 11 月住了 1 晚
Mazagan 於 2023年11月7日的回應
Dear Guest, Thank you for sharing your appeciation of our hotel.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.We look forward to welcoming you back on your next visit, hopefully very soon!Best Regards,Jacques ClaudelGeneral Manager

10/10 優異

Walid

讚好:整潔度、職員與服務和住宿狀況
magnifique
於 2023 年 10 月住了 1 晚
Mazagan 於 2023年10月31日的回應
Cher Walid,C’est avec beaucoup de plaisir que nous avons pris connaissance de votre ressenti.Nous serions heureux de vous accueillir de nouveau parmi nous. Très cordialement,Jacques ClaudelDirecteur Général

10/10 優異

Rachid

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
Mazagan 於 2023年10月31日的回應
Cher Rachid,C’est avec beaucoup de plaisir que nous avons pris connaissance de votre ressenti.Nous serions heureux de vous accueillir de nouveau parmi nous. Très cordialement,Jacques ClaudelDirecteur Général

4/10 欠佳

Amal

家人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Persone reception mancanza di profissionale trattano come truffatori
於 2023 年 10 月住了 3 晚
Mazagan 於 2023年10月24日的回應
Dear Mrs Amal,I would like to take this opportunity to express my sincere gratitude to you for sharing your impressions with us.I am deeply disappointed to learn that your stay did not quite meet your expectations.We can assure you that the opinion of our guests is of special importance to us and we willingly use it in order to review and improve our services.Hoping to hearing from you, we will do all possible to meet your ideal.Yours most sincerely,Jacques ClaudelGeneral Manager

10/10 優異

Jill

家人同遊, 商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mazagan for life!
One of the most beautiful hotels I’ve been in with excellent restaurants with lots of assortment of places to eat. The place is huge, so you can never feel crowded, and the place has so many activities to do you will never be bored.
於 2023 年 10 月住了 2 晚
Mazagan 於 2023年10月24日的回應
Dear Mr Gill, We thank you for sharing your appreciation with us further to your stay at Mazagan Beach & Golf Resort.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. We truly hope to have the opportunity to welcome you in the future. Very sincerely yours, Jacques ClaudelGeneral Manager

10/10 優異

Abdellah

讚好:整潔度、職員與服務和住宿狀況
On a passé un agréable séjour dans cet hôtel c’est la deuxième fois qu’on y retourne Le lieu est magnifique et le personnel est souriant et très serviable je le recommande fortement
於 2023 年 10 月住了 4 晚
Mazagan 於 2023年10月24日的回應
Cher Mr Abdellah,Merci d'avoir partagé votre appréciation avec nous. Nous pouvons vous assurez que nous mettrons toujours tout en œuvre pour continuer de mériter la confiance que vous placez en nous.Nous serions heureux de vous accueillir de nouveau parmi nous. Très cordialement,Jacques ClaudelDirecteur Général

10/10 優異

Alimamy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rien à dire
於 2023 年 10 月住了 1 晚
Mazagan 於 2023年10月21日的回應
Thank you for your appreciation.

10/10 優異

Fouad

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2023 年 10 月住了 1 晚
Mazagan 於 2023年10月21日的回應
Thank you for your appreciation

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
While the property is gorgeous and the food and dining are delicious, the service provided by the staff was top notch. The staff, in addition to always being incredibly friendly, would remember your name, breakfast preferences (i.e. your drinks would be at your table immediately after you went to the breakfast buffet), waiters and waitresses were extremely attentive, and the housekeeping staff did a great job (I left my clean clothes outside my suitcase and when I got back from the beach, all of them were refolded). I highly recommend this resort.
於 2023 年 10 月住了 6 晚
Mazagan 於 2023年10月16日的回應
Dear Mr David,Thank you for posting your review regarding your recent visit at Mazagan Beach & Golf Resort.Your satisfaction is our number one priority and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.We look forward to welcoming you back to Mazagan Beach & Golf Resort as soon as you have the opportunity.Yours sincerely,Jacques ClaudelGeneral Manager

8/10 不錯

hassan

於 2023 年 10 月住了 3 晚
Mazagan 於 2023年10月9日的回應
Cher Hôte,Merci d'avoir partagé votre appréciation avec nous. Nous pouvons vous assurez que nous mettrons toujours tout en œuvre pour continuer de mériter la confiance que vous placez en nous.Nous serions heureux de vous accueillir de nouveau parmi nous. Très cordialement,Jacques ClaudelDirecteur Général

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Love this experience , personnel available and friendly it is worth it
於 2023 年 9 月住了 2 晚
Mazagan 於 2023年10月3日的回應
Dear guest,Thank you for posting your review regarding your recent visit at Mazagan Beach & Golf Resort.Your satisfaction is our number one priority and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.We look forward to welcoming you back to Mazagan Beach & Golf Resort as soon as you have the opportunity.Yours sincerely,Jacques ClaudelGeneral Manager

10/10 優異

Wilma

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Mazagan 於 2023年10月3日的回應
Dear Wilma,Thank you for posting your review regarding your recent visit at Mazagan Beach & Golf Resort.Your satisfaction is our number one priority and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.We sincerely hope that we will have the opportunity of welcoming you back and to better serve you in the future. Yours sincerely,Jacques ClaudelGeneral Manager

10/10 優異

Jessica

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent overall.
於 2023 年 9 月住了 2 晚
Mazagan 於 2023年10月3日的回應
Dear Mrs Jessica,Thank you for posting your review regarding your recent visit at Mazagan Beach & Golf Resort.Your satisfaction is our number one priority and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.We sincerely hope that we will have the opportunity of welcoming you back in the near future. Yours sincerely,Jacques ClaudelGeneral Manager

10/10 優異

mohammed

家人同遊
讚好:整潔度、設施服務和住宿狀況
Clean rooms, amenities, food and Scenic views
於 2023 年 9 月住了 2 晚
Mazagan 於 2023年10月31日的回應
Dear Mohammed,Thank you for sharing your impressions of our hotel.I am delighted to know that we have met your expectations.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.I sincerely hope that we will have the pleasure of welcoming you back at Mazagan Beach & Golf Resort in the near future.Very sincerely yours,Jacques ClaudelGeneral Manager

10/10 優異

VALERIE

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Magnifique hôtel Magnifique endroit
於 2023 年 9 月住了 7 晚
Mazagan 於 2023年10月31日的回應
Chère Valerie,C’est avec beaucoup de plaisir que nous avons pris connaissance de votre ressenti.Nous serions heureux de vous accueillir de nouveau parmi nous. Très cordialement,Jacques ClaudelDirecteur Général

8/10 不錯

hasnaa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Mazagan 於 2023年9月19日的回應
Dear Mrs Hasnaa,We thank you for sharing your appreciation with us further to your stay at Mazagan Beach & Golf Resort.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. We truly hope to have the opportunity to welcome you in the future. Very sincerely yours, Jacques ClaudelGeneral Manager

10/10 優異

Karim

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Just Amazing
We had an amazing stay- great staff- great food
於 2023 年 9 月住了 2 晚
Mazagan 於 2023年10月31日的回應
Dear Mr Karim,Thank you for sharing your impressions of our hotel.We appreciate your comments and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.I sincerely hope that we will have the pleasure of welcoming you back at Mazagan Beach & Golf Resort in the near future.Very sincerely yours,Jacques ClaudelGeneral Manager

10/10 優異

Christopher

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Another excellent trip
As repeat visitors we received the same high levels of service we have come to expect Particularly good this time were Karim in the pool area and also in sel de mere
於 2023 年 9 月住了 2 晚
Mazagan 於 2023年9月13日的回應
Dear Guest,It is truly heartwarming to read your appreciation following your recent visit.We are very proud to have a very dedicated and passionate team, who take great pride to serve our guests at all times with the utmost of professionalism and friendliness.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. Hoping that we have the opportunity of seeing you in the not too distant future!Warm regards, Jacques ClaudelGeneral Manager

10/10 優異

Chantal

讚好:設施服務
excellent hotel vaud les 5 etoiles
於 2023 年 9 月住了 1 晚
Mazagan 於 2023年9月11日的回應
Cher Hôte,C’est avec beaucoup de plaisir de recevoir votre appréciation.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement dans notre Resort. Très cordialement,Jacques ClaudelDirecteur Général

10/10 優異

Chantal

家人同遊
讚好:設施服務
tres bel hotel excellent service merite les 5 etoiles
於 2023 年 9 月住了 2 晚
Mazagan 於 2023年9月11日的回應
Cher Hôte,C’est avec beaucoup de plaisir de recevoir votre appréciation.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement dans notre Resort. Très Cordialement,Jacques ClaudelDirecteur Général

6/10 一般

Youssef

多人同遊
讚好:整潔度和住宿狀況
L' hotel en lui même est magnifique mais je trouve qu'il est un peu mal organisé étant donné qu'il a un seul accès pour les résidents et les clients du casino et malheureusement les agents de sécurité ne font pas la différence et ils nous dérangeaient à chaque fois.. une fois même, et en revenant à l'hotel la nuit, l'un d'entre eux voulait m'interdir d'entrer à l'hotel en disant que les shorts sont interdits au casino!!!
於 2023 年 9 月住了 2 晚
Mazagan 於 2023年9月7日的回應
Cher Monsieur Youssef,Nous sommes reconnaissants envers nos hôtes, qui comme vous prennent de leur temps pour partager leurs ressentis avec nous.Nous avons accordé une attention particulière à toutes les imperfections qui vous ont marquées et pouvons vous confirmer que nous n’avons pas pour habitude de faillir à notre mission. Nous pouvons vous assurer que nous mettrons toujours tout en œuvre pour continuer de mériter la confiance que vous placez en nous et espérons que nous aurons l'occasion de vous accueillir à nouveau pour améliorer votre impression sur notre hôtel.Très Sincèrement,Jacques ClaudelDirecteur Général

10/10 優異

Melanie

於 2023 年 9 月住了 1 晚
Mazagan 於 2023年9月7日的回應
Chère Madame Melanie,Je tiens à vous remercier sincèrement d’avoir pris le temps de partager votre ressenti avec nous.Ce fut pour nous un réel bonheur d’apprendre que votre séjour passé en notre compagnie a répondu à vos attentesNous pouvons vous assurer que nous mettrons toujours tout en œuvre pour continuer de mériter la confiance que nos hôtes placent en nous.Nous espérons avoir la chance de vous accueillir à nouveau parmi nous. Très cordialement, Jacques ClaudelDirecteur Général

4/10 欠佳

Soumia

不滿:整潔度、職員與服務、設施服務和住宿狀況
Very poor service!
於 2023 年 8 月住了 5 晚
Mazagan 於 2023年9月4日的回應
Dear Mrs Soumia,I would like to take this opportunity to express my sincere gratitude to you for sharing your impressions of our hotel further to your recent stay.I am deeply disappointed to learn that your stay did not quite meet your expectations.We can assure you that the opinion of our guests is of special importance to us and we willingly use it in order to review and improve our services.Hoping to hearing from you, we will do all possible to meet your ideal.Yours most sincerely,Jacques ClaudelGeneral Manager

10/10 優異

Latifa

於 2023 年 7 月住了 1 晚
Mazagan 於 2023年10月3日的回應
Dear Mrs Latifa,Thank you for posting your review regarding your recent visit at Mazagan Beach & Golf Resort.Your satisfaction is our number one priority and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.We sincerely hope that we will have the opportunity of welcoming you back in the near future. Yours sincerely,Jacques ClaudelGeneral Manager

8/10 不錯

Jürgen

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This Resort is absolutely perfect for a family vacation. It has so much to do for kids and adults and it is even though fully booked not crowded due to its size. Buddha Bar at the beach is lovely. Only one recommendation for improvement: The Sunbeds around the pool need to be renewd. On many of them you feel metal bars in your back.
於 2023 年 8 月住了 6 晚
Mazagan 於 2023年8月24日的回應
Dear Mr Jürgen,Thank you very much for taking the time to write such a kind comment.I was glad to read that we met your expectations, and you were charmed by your experience in our Resort.Your constructive feedback is fully noted and we appreciate you being such a fine ambassador and hope to welcome you again soon at the Mazagan Beach & Golf Resort!Best Regards, Jacques ClaudelGeneral Manager

8/10 不錯

真實旅客

家人同遊
讚好:整潔度和職員與服務
La première impression est très positive, le charme opère. Une fois passés les lieux d'accueil, la piscine et la partie restauration nous avons été déçus de l'état général des chambres. Le mobilier est dans un état avancé d'usure, pas de lampe, odeur désagréable dans la salle de bain. Excellent accueil du personnel, le sourire est sur les lèvres de tous les professionnels que nous avons croisés et sollicités.
於 2023 年 8 月住了 1 晚
Mazagan 於 2023年8月15日的回應
Bonjour,Nous tenons à vous remercier sincèrement d’avoir pris le temps de partager votre ressenti avec nous.Merci également pour votre appréciation à l’égard des attentions et du service dont vous avez bénéficié.Nous avons accordé une attention particulière à toutes les imperfections qui vous ont marquées.Nous pouvons vous assurer que nous sommes en train de travailler sur la rénovation et l’embellissement de toutes nos chambres et suites. Nous pouvons vous confirmer que nous mettrons toujours tout en œuvre pour continuer de mériter la confiance que vous placez en nous.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement dans notre Resort. Très cordialement, Jacques ClaudelDirecteur Général

6/10 一般

Manaf

家人同遊, 親子同遊
讚好:職員與服務和設施服務
Beautiful grounds but very dated rooms. Paid activities are quite expensive. We went as a big group around 12 people. 6 had food poisoning at Mazi Garden restaurant.
於 2023 年 8 月住了 7 晚
Mazagan 於 2023年8月15日的回應
Dear Mr Manaf,Thank you for sharing your impressions of our hotel further to your recent stay.I am deeply disappointed to learn that your overall stay did not quite meet all expectations. I can assure you that the imperfections you have experienced most certainly do not reflect the level of service we proudly provide at Mazagan Beach & Golf Resort.Your comments regarding your culinary experience in Mazi Garden are fully noted, however we can assure you that we serve a hundred covers in Mazi Garden every day, and no issue has ever been reported or noted.Please be assured that the safety and health of our guests are at the heart of our priorities, and a full food safety management system is considered in a daily basic and we are regulated on that.Your satisfaction is our number one priority and therefore, we take your feedback very seriously and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.We sincerely hope that we may have the opportunity of making amends for this less than satisfactory first stay.Kind regards, Jacques ClaudelGeneral Manager