I was not happy with the room coffee service. I ran out the coffee in my room and called operator for more coffee. It took a good 20 minutes before the coffee brought to my room; however, there was no coffee mate. I asked for milk instead, I was told that the supervisor was not in yet, therefore I could not have either coffee mate or milk. I called back to the operator and complained that I knew there was breakfast service on the first floor and there must be milk there. Finally I was given two coffee mate. It surprised me with such poor service for the price that paid for the hotel room. It was the only service that I requested throughout my three day stay.