After 2 flights and 3 train journeys from Gatwick plus taxi to get to the location, I arrived earlier than the 5pm stated on the booking, but hoping to leave my bags. No mobile no on website so I was unable to send an SMS. Nobody was there, so a kind neighbour left a message to let the hosts know I had arrived. A friend fetched me and brought me back after 5pm as requested. The hostess greeted me with a reproach that she "had to" rebook her clinic appointment as she had come back when she read the friends message, but if she had bothered to call back she would have been told that I was OK and coming back later. When she opened tge door ti me when I arrived tge second time, she was accusatory to me, unwelcoming and downright rude. The "shared bathroom" is a toilet and shower downstairs, although there was one right opposite my bedroom, but which I was told is her "private" bathroom, although it is completely separate and shut off from the hosts' bedroom. I was extremely stiff and sore from 30 hours of travel and I was permitted to use this bathroom to have a bath the first night, and which I cleaned after me, but the following morning I was asked not to use this one any more as I should go downstairs in future. I am 66 years old and have severe arthritis in my hip and the response to that was I was free to leave as it clearly is not a suitable accommodation for me. Agreed. So I cancelled the remaining 3 days and I most definitely shall not return.