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哈里斯堡機場赫希溫德姆拉昆塔套房酒店的評價

2.5 out of 5
哈里斯堡機場赫希溫德姆拉昆塔套房酒店
990 Eisenhower Blvd, Harrisburg, PA

評價

7.4

不錯

10 分評分，優異；1001 則評價中有 347 則" "
8 分評分，不錯；1001 則評價中有 309 則" "
6 分評分，一般；1001 則評價中有 123 則" "
4 分評分，欠佳；1001 則評價中有 106 則" "
2 分評分，很差；1001 則評價中有 116 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

7.2/10 

設施服務

7.2/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

Iris

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Noisy, we could hear people walking upstairs all night and people talking and walking in the hallway.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月26日的回應
Hello Iris, I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you!

4/10 欠佳

Michi

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There was a woman who literally threw us out the hotel and was very unkind! We had 4 more days to stay there. But we didn't know that we had 4 more days to stay there but she knew it because she works at the front desk!! But-the-other-hand her daughter which is the manager of that hotel. She was so kind and sweet she even gave me my credits cards to me. I didn't know I left my cards behind because the older woman was rushing us to get out! We were so unhappy, and humiliated!! Our civil were violated!! I never seem a hotel that mistreat customers and at the same time we had health problems!!
於 2024 年 3 月住了 5 晚
General Manager 於 2024年4月24日的回應
Hello MichiI am very sorry, but I think you have the wrong location as this did not happen at our property.Please revise our review.Thank you!

4/10 欠佳

Whitney

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The mattress was like sleeping on a marble slab. The breakfast had no eggs. The whole property and our "suite" had a gross, dingy feel to it. I would NOT recommend.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月21日的回應
Hello Whitney, I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you!

10/10 優異

Melissa

讚好：整潔度
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月20日的回應
Hello MellissaThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 不錯

Anthony

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月17日的回應
Hello, Thank you for staying with us, we appreciate your feedback. Hope to see you again soon!

4/10 欠佳

Kirsten

寵物同遊
不滿：整潔度和住宿狀況
Unfortunately when we arrived we were placed in a room with an A/C that did not work, when asked to switch rooms we were placed in a room that had a dead centipede on the pillow.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月15日的回應
Hello, I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you!

10/10 優異

Jay

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good check in
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月14日的回應
Hello, Thank you for staying with us, we appreciate your feedback. Hope to see you again soon!

10/10 優異

Charlie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet and spacious and friendly desk support. Good stay and nice breakfast as well.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月10日的回應
HelloThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 不錯

Jianping (Toronto)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and clean
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月10日的回應
HelloThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 優異

Moises

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was good
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月10日的回應
HelloThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 優異

Rock

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice and proprety
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月3日的回應
HelloThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 不錯

William (Youngstown)

伴侶同遊
讚好：整潔度和住宿狀況
不滿：設施服務
Property was showing its age, time for a remodel but was clean. There was a $100.00 deposit required at checkin which was not mentioned on Expedia prior to checkin. Breakfast quality was poor, lukewarm potatoes and dry sausages.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月3日的回應
Hello WilliamI am very sorry for the inconvenience during your stay, please rest assured we are working hard to make sure this does not happen again.Thank you!

10/10 優異

Kyul

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Shower head wasn't the best and body wash was almost out, but other than that it was great. Services & facilities were good.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月30日的回應
Hello Kyul Thank you for sharing your experience with us, we thank you for staying with us .

10/10 優異

Hope

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月30日的回應
Hello Hope Thank you for your staying with us, we appreciate it .Hope to see you again soon!

10/10 優異

Kendra

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月23日的回應
Hi KendraThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

6/10 一般

Brian

多人同遊
讚好：設施服務
不滿：住宿狀況
No early check-in..broken down vehicles parked in lot..dogs barki
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月14日的回應
Hello BrianI am very for sorry for the inconvenience, we hope we can serve you better in the future.

8/10 不錯

Charles

讚好：整潔度和職員與服務
General Manager 於 2024年3月14日的回應
Hi Charles Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

6/10 一般

Raymond

家人同遊
Air conditioner didn’t work. Musty smell to the room.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月27日的回應
Hello Raymond I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again.Thank you!

8/10 不錯

Elisa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place to spend the night
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月27日的回應
Hi ElisaThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

4/10 欠佳

Jennifer

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月27日的回應
Hi Jennifer Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 不錯

rebecca

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The only thing that I would say was a little bit of a problem was you could hear the people in the next room. The walls are extremely thin. They finally decided to go to bed around midnight.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月27日的回應
Hi Rebecca Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

2/10 很差

Amanda

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月17日的回應
Hi Amanda I am very sorry for any inconvenience you had during your stay.Hope we can do better in the future .Thank you !

6/10 一般

Charles

伴侶同遊, 商務旅客
讚好：整潔度
不滿：住宿狀況
No hot water for showering, according to reviews this isn’t new. Other than that a great property.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月12日的回應
Hello CharlesI am very sorry for the inconvenience, rest assured we are working hard to fix this issue.Hope we can serve you again in the future.Thank you!

10/10 優異

Charles

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月12日的回應
Hi Charles Thank you for staying with us, we appreciate it.Hope to see you again soon!

6/10 一般

Daniel

家人同遊, 親子同遊
不滿：整潔度、設施服務和住宿狀況
Please have the staff renovate the inside of the property as there were water stains on the ceiling and the carpet had visible holes and was extremely dirty. Thank you in advance for your assistance with this.
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月12日的回應
Hi DanielI am very sorry to hear of the issues during your stay, rest assured we are working hard to make sure this does not happen again.Thank you!

10/10 優異

Dominic

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The management and airport d Shuttle Drivers were incredibly helpful and accommodating.
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月12日的回應
Hi Dominic Thank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 優異

Chiffon

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the fact that they served free breakfast for all the guest, nice and quiet
於 2024 年 1 月住了 2 晚
General Manager 於 2024年2月12日的回應
Hi ChiffonThank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 優異

Carmen S

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
General Manager 於 2024年2月12日的回應
Hi CarmenThank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 優異

Stephane

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月12日的回應
Hi Stephane Thank you for staying with us, we appreciate it.Hope to see you again soon!

6/10 一般

victoria

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
There was no hot water in my room. The bathroom was dirty. Stuff on the walls not sure what it was and beside the toilet it looked like there were 2 spiders killed in 2 different spots..
於 2024 年 1 月住了 2 晚
General Manager 於 2024年2月12日的回應
Hi Victoria I am very sorry to hear of the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you !

6/10 一般

Nicholas

於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月28日的回應
Hi Nicholas Thank you for staying with us ,we appreciate it .Hope to see you again soon!

8/10 不錯

Felix

讚好：整潔度、職員與服務和住宿狀況
Excellent for an overnight or short trip.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月28日的回應
Hi FelixThank you for staying with us ,we appreciate it .Hope to see you again soon!

10/10 優異

Brenda

於 2023 年 12 月住了 1 晚
General Manager 於 2024年2月12日的回應
Hi Brenda Thank you for staying with us, we appreciate it.Hope to see you again soon!

8/10 不錯

John W.

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The Best!!!
Always perfect #1
於 2023 年 11 月住了 1 晚
General Manager 於 2023年12月28日的回應
Hi John WThank you for staying with us ,we appreciate it .Hope to see you again soon!

8/10 不錯

Felix

於 2023 年 12 月住了 1 晚
General Manager 於 2024年2月12日的回應
Hi FelixThank you for staying with us, we appreciate it.Hope to see you again soon!

8/10 不錯

Ivan

於 2023 年 12 月住了 1 晚
General Manager 於 2024年2月12日的回應
Hi Ivan Thank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 優異

Pamela

讚好：整潔度、職員與服務和設施服務
Very clean and friendly staff
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月9日的回應
Hi Pamela Thank you for staying with us, we appreciate it.Hope to see you again soon!

4/10 欠佳

Leslie

伴侶同遊, 寵物同遊
讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
The front desk was extremely friendly and efficient but this hotel needs a major overhaul. Our room had stains on the carpet and major water damage on one section of the ceiling. The guest laundry room needs serious attention, as well. The area seemed unsafe as well.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月9日的回應
Hello Leslie Thank you for staying with us, we appreciate it.I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again.

4/10 欠佳

Tracey

不滿：整潔度、設施服務和住宿狀況
I would not stay here again. When I walked in, I could tell it would be a bad experience. Staff was friendly (not a professional presence) — the elevator was old and noisy (thought I would be stuck) — the heater made a LOUD whirring noise all night. I was scared to sleep — concerned about bugs —- the bathroom had cracks and patched up holes — I didn’t want to use the shower because I was that grossed out. I also didn’t like the older guy hanging around out front seeming to watch my every move. I did see some unusual bugs on the outside of the building — they looked like bed bugs but were not. Worst sleep — I got up earlier to leave.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年12月6日的回應
Hi Tracey Thank you for staying with us, we appreciate it.Rest assured we are working hard on the comments you made and hopefully your nest stay will be better .Thank you!

8/10 不錯

John W.

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
🙌
No complaints
於 2023 年 8 月住了 1 晚
General Manager 於 2023年11月26日的回應
Hi John Thank you for your staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 優異

Isaiah

於 2023 年 11 月住了 1 晚
General Manager 於 2023年12月14日的回應
Hi IsiahThank you for staying with us, we appreciate it.Hope to see you again soon!

4/10 欠佳

Courtney

讚好：職員與服務
不滿：住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月26日的回應
Hi CourtneyThank you for your staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 優異

Isaiah

讚好：整潔度、職員與服務和住宿狀況
All was generally well
於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月26日的回應
Hi IsaiahThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 不錯

Catherine

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月13日的回應
Hi Catherine Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 優異

Alejandro

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月13日的回應
Hi AlejandroThank you for your staying with us, we appreciate your feedback. Hope to see you again soon!

8/10 不錯

michael

讚好：整潔度和職員與服務
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月13日的回應
Hi Michael Thank you for your staying with us, we appreciate your feedback.

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything was really good. Staff was friendly and place was very clean. Only complaint i had was that there was some people being very loud in the hall up until about 3 in the morning. Was hard to ignore all the noise and sleep
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月13日的回應
Hi DanielThank you for your staying with us, we appreciate your feedback. Hope to see you again soon!

8/10 不錯

Peter

Very pleased with my La Quinta stay in Harrisburg
I actually "shopped" for a Harrisburg hotel online by price, and was pleasantly surprised that La Quinta was so nice. I'd had luck with LaQuintas in the past, but you never know. I got lucky ... One of my criteria was carpeting. The trend these days is bare floors, but your carpeting broke a tie with other hotels and motels ... Excellent breakfast, too. Didn't know what to expect, but the spread was good and it saved me time and money ...
於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月13日的回應
Hi PeterThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

2/10 很差

Ronald

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The place is infested with bed bugs.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月13日的回應
Hi Ronald I am very sorry for the inconvenience, please rest assured that we are investigating the issue.Thank you !

2/10 很差

Kelly

不滿：整潔度、職員與服務、設施服務和住宿狀況
The hotel had a bad odor upon entering. I was greeted by the front desk clerk as she pulled her shirt on. She was wearing a sports bra so not inappropriate, just unprofessional. Then went to the room to see a damaged door jam that appeared as if someone had tried to pry the door open previously. The bathroom had dirty grout and the tub faucet was dripping even after I attempted to turn it off. I immediately went downstairs to checkout after seeing the room. Manager refused a refund or even a credit of any kind after speaking with Expedia. The area around the hotel is not the best, but that doesn’t mean the hotel doesn’t have to have basic acceptable accommodation standards. This negative experience was definitely a first for me (as Expedia ratings are generally accurate) and the refund/credit refusal was frustrating as I did not even use the room. One positive is there are quite a few fast food options nearby so if you do stay there, you are almost guaranteed to find something you like!
於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月13日的回應
Hi KellyI am very sorry for inconvenience, hope we can serve you better in the future.