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河濱凱藝酒店的評價

2.5 out of 5
河濱凱藝酒店
525 S Front Street, Harrisburg, PA

評價

6.8
10 分評分，優異；1001 則評價中有 181 則" "
8 分評分，不錯；1001 則評價中有 337 則" "
6 分評分，一般；1001 則評價中有 222 則" "
4 分評分，欠佳；1001 則評價中有 131 則" "
2 分評分，很差；1001 則評價中有 130 則" "

6.8/10 

整潔度

7.6/10 

職員與服務

5.8/10 

設施服務

6.4/10 

住宿狀況

6.0/10 

環保程度

評價

10/10 優異

Mahogany

讚好：職員與服務和住宿狀況
Rodney made my stay exceptional and the cleaning staff were very nice and helpful
於 2024 年 4 月住了 13 晚

4/10 欠佳

Madeleine

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Would avoid.
於 2024 年 4 月住了 1 晚
KK 於 2024年4月29日的回應
Thank you for your feedback, we will work on your concerns.

8/10 不錯

Bill

讚好：整潔度和職員與服務
Close to the restaurant we like
於 2024 年 4 月住了 3 晚
KK 於 2024年4月22日的回應
Thank you for your feedback, hope to see you soon.

8/10 不錯

Sirena

伴侶同遊, 多人同遊
讚好：整潔度和職員與服務
Hotel staff were all very nice. The hotel is close & walking dietetics to XL Live venue. The hotel was clean with comfortable beds. Small breakfast in the morning.
於 2024 年 4 月住了 1 晚
KK 於 2024年4月22日的回應
Thank you for your feedback, hope to see you soon.

2/10 很差

KARA

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The staff was friendly, otherwise the place was filthy. Stained chairs and carpet. Our room wasn’t ready. They started cleaning once we got there at 5pm. The doors hinge wasn’t on properly It was very loud and didn’t feel safe.
於 2024 年 4 月住了 1 晚
KK 於 2024年4月22日的回應
Thank you for your feedback, we will work on your concerns.

10/10 優異

Frederick (Westbury)

讚好：整潔度、職員與服務和住宿狀況
Good access to the Harrisburg city aminities.
於 2024 年 4 月住了 3 晚
KK 於 2024年4月16日的回應
Thank you for your feedback, hope to see you soon.

6/10 一般

Charles

伴侶同遊
Poor breakfast. Smelled like dog. Don’t like dog smell.
於 2024 年 3 月住了 2 晚
Rodney 於 2024年3月15日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Riverfront. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the Smelled dogs but we are a pet friendly Hotel

8/10 不錯

Amanda

家人同遊
讚好：職員與服務
Needs updated and better cleaning practices for the rooms. The Queen bed was really the only thing that made this room comfortable. Checkin was superb and staff was friendly and courteous. Otherwise, the room was really not worth the rates. I did not go for breakfast, so I can’t review that, but the breakfast area looked nice upon checkin.
於 2024 年 2 月住了 1 晚
KK 於 2024年3月12日的回應
Thank you for your feedback, We will work on your concerns.

6/10 一般

André

於 2024 年 2 月住了 1 晚
KK 於 2024年3月12日的回應
Thank you for your feedback, We will work on your concerns.

8/10 不錯

Dylan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 2 月住了 2 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

10/10 優異

Dave

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Affordable but breakfast was lacking.
於 2024 年 2 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, hope to see you soon.

6/10 一般

Nikhil

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Cleanliness was a problem and the property is old.
於 2024 年 2 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

2/10 很差

Stephan

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 7 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

4/10 欠佳

Jennifer

不滿：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
KK 於 2024年3月12日的回應
Thank you for your feedback, We will work on your concerns.

4/10 欠佳

Tommy

商務旅客, 多人同遊
讚好：職員與服務和設施服務
不滿：整潔度
Room was pretty gross. Beds were dirty and the bathroom had hair all over
於 2024 年 2 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

6/10 一般

Colleen

商務旅客
讚好：職員與服務
於 2024 年 1 月住了 2 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

10/10 優異

Patricia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome hotel! Would recommend to anyone looking for an affordable room.
於 2024 年 1 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, hope to see you soon.

2/10 很差

stacy

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horrible
The stains on room chair were unreal. Splaters of who knows what on wall. Entire hotel smelled of old and mildew. Doors closed with large gaps. The best was the included breakfast. Plain yogurt, waffle machine and frosted flakes. Warm water trying to play off as coffee felt like a needed a ahower after this stay. Do not book.
於 2024 年 1 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

6/10 一般

Bless

商務旅客
不滿：整潔度和住宿狀況
My rook didn’t look clean. Very dirty microwave and room area
於 2024 年 1 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

8/10 不錯

Jeremy

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to the hospital so we didnt need to drive far.
於 2024 年 1 月住了 2 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

8/10 不錯

Allison

伴侶同遊
讚好：整潔度、職員與服務和設施服務
We have stayed at this property several times, and it has some nice features, like being right beside the river, with its nice waterfront walk and walking distance to some decent restaurants. It's also reasonable value for its low price. It would be great if the city of Harrisburg could do something to improve the lighting and general security along the river and along Front Street, since the area feels a bit scary at night.
於 2024 年 1 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

6/10 一般

Tor-Rhay

於 2024 年 1 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

8/10 不錯

Hannah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
No Quality for this Inn
When the front desk walks with you to the room to ensure all things are in working condition, that’s a serious problem. Cheap room and it shows with many repairs showing, tears in the carpet, holes in the walls, outlets over burdened with too many electrical devices plugged in. Mold and soap scum all over the bathroom. The only bright spot with this place, is the extremely friendly nice woman at the front desk who was very apologetic.
於 2024 年 1 月住了 2 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

6/10 一般

Cyrus

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 1 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

4/10 欠佳

Arron

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The location was good for where we had to go. The staff were friendly and pleasant. The hotel room was not what we expected. Cob webs in the corners of the room, stained bedsheets, our toilet did not flush and it was already rigged to flush so we rigged it again. The office chair was torn everywhere and taped to cover it up. Ripped blinds and the power went out 2 times before we even checked in. Only the hotel was affected.
於 2024 年 1 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

10/10 優異

Jackie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, hope to see you soon.

2/10 很差

Jamie

不滿：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
KK 於 2024年3月12日的回應
Thank you for your feedback, We will work on your concerns.

10/10 優異

Suzette

讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, hope to see you soon.

10/10 優異

Vanesss

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente servicio al cliente.
於 2024 年 1 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, hope to see you soon.

10/10 優異

Jackie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, hope to see you soon.

4/10 欠佳

Robert Morgan

不滿：整潔度、住宿狀況和客房舒適度
High Hopes With Disappointing Results
I lived in south Harrisburg for a number of years and walked by this motel many times with my dog.This past Christmas holiday brought me back and I made reservations for two nights. When I walked into the lobby I could smell the distinct and pungent odour of curry. It was like an Indian restaurant. The new owners need to realize that many US guests do not like this odour. I reluctantly checked in only to find the door lock wouldn’t open for me or the desk clerk. I was given a new room next to a side door exit. The room smelled like stall cigarettes, the linens smelled used, the bathroom appeared clean but had mold in the shower and rusty scratch marks in the tub. There were a lot of sketchy guests going in and out the side door most of the night causing the door to slam as they spoke loudly. I felt totally unsafe all night and did not stay the second night staying with relatives. Breakfast was poorly stocked and presented and was done by 10am. The first night the parking lot was basically empty but by morning it was completely full. I asked how full the motel was as I checked out and told it was at 50%. Clearly the owners are either renting out spaces to downtown workers or residents of Shipoke Village. Way too many tented homeless people near the motel. I had high hopes for this riverside motel but I wouldn’t stay there again until it was either cleaned up or totally renovated. Low rates = undesirable residents. I give this motel only two stars.
於 2023 年 12 月住了 2 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

6/10 一般

james

家人同遊
不滿：整潔度和住宿狀況
Came in and out with no one at desk. Needs a good sprucing up. The rooms look old.
於 2023 年 12 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

10/10 優異

Jackie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The people are very happy to help and the rooms are wonderful the bed is like sleeping on a cloud and you have access to central Harrisburg anywhere in 5 mins would highly recommend
於 2023 年 12 月住了 2 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, hope to see you soon.

8/10 不錯

Gregory

不滿：住宿狀況
The place was just ok. The continental breakfast consisted of juice, cereal, coffee, 2 oranges and a waffle maker.
於 2023 年 12 月住了 1 晚
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

10/10 優異

Bart

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般

Makenna

商務旅客
讚好：職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 欠佳

JESSE

不滿：整潔度和住宿狀況
It was ok just for the night.
One of the doors leading outside has crime scene tape on it like a crime scene happenee there. Also in the hallway they had a bucket catching the rain dripping from the 2nd floor. The closet door handle in my room was broken and held on by 1 screw. The room was comfortable and semi clean
於 2023 年 12 月住了 1 晚

10/10 優異

Bless

讚好：整潔度、職員與服務和住宿狀況
Facilities quite old and torn curtians
於 2023 年 12 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿：住宿狀況
Refrigerator freezer didn't work. They did fix it. Breakfast is horrible. No hot food only cereal and yogurt
於 2023 年 12 月住了 2 晚

8/10 不錯

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel
Other than a drunk begging to be let back in his room it was an uneventful stay. Will consider returning when in town again!.
於 2023 年 12 月住了 1 晚

10/10 優異

Allen

讚好：整潔度、職員與服務、設施服務和住宿狀況
my first time back in harrisburg in 31 years nice stay the people were very friendly very clean could have a bigger breakfast menu but over all 5 stars
於 2023 年 12 月住了 4 晚

2/10 很差

Oscar

商務旅客
不滿：整潔度、設施服務和住宿狀況
nasty place
於 2023 年 12 月住了 1 晚

4/10 欠佳

Estefania

伴侶同遊, 商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Durante toda mi estadia nunca hubo limpieza en la habitacion
於 2023 年 11 月住了 4 晚

2/10 很差

LISA

不滿：整潔度、住宿狀況和客房舒適度
Not great
Entered our room and stepped into the bathroom which was covered with about an inch of water due to a toilet leak. Had to pack up and go back out for a new room. Could tell the place is run down and woke up with such a stuffy nose and watery eyes for hours. Assuming probably mold. I will spend more to stay elsewhere next time.
於 2023 年 12 月住了 1 晚

8/10 不錯

Joseph

讚好：整潔度和職員與服務
KK 於 2024年2月20日的回應
Thank you for your feedback, we will work on your concerns.

8/10 不錯

Angela

讚好：職員與服務
於 2023 年 12 月住了 1 晚

6/10 一般

AbdulRahman

Scams of quality inn
I paid a security deposit of 160, then they tried to scam me an say I smoked weed in the room, when I got a non-smoking room, they made me wait like 30 minutes so they can check the room out. It was all’s scam to take my security deposit
於 2023 年 12 月住了 1 晚

8/10 不錯

Kaylee

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
everything was great and the staff was helpful in any way they could! the only issue is the area that it’s in but it’s a great view so that makes up for it.
於 2023 年 12 月住了 1 晚

2/10 很差

Cindy

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Unsafe conditions. No mat or floor treads in the shower. Surface was extremely slippery and someone did suffer a fall. Toilet seat was barely attached making it difficult to sit on. Peeling wallpaper and water marks were noted.
於 2023 年 11 月住了 1 晚
KK 於 2023年11月29日的回應
Thank you for your feedback, we will work on your concerns.