1st floor apartment was perfect size for my needs (two night stay during Thanksgiving holiday.) Clean and comfortable. Bathroom was very small and shower door was difficult to open and close, but clean and no other issues. Owner communicated day of reservation and at check-in time. There was initially some confusion as to where to get keys and how and then which keys opened what, but instructions were eventually sent and did not become an issue. I recommend for anyone looking for a short stay in the Hartford area.