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哈特維爾 - 北坎頓凱富套房酒店的評價

2.5 out of 5
哈特維爾 - 北坎頓凱富套房酒店
953 Edison Street, NW, Hartville, OH

評價

9.8

完美

10 分評分，優異；756 則評價中有 660 則" "
8 分評分，不錯；756 則評價中有 72 則" "
6 分評分，一般；756 則評價中有 11 則" "
4 分評分，欠佳；756 則評價中有 8 則" "
2 分評分，很差；756 則評價中有 5 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.4/10 

設施服務

9.8/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 1 晚
Chris 於 2019年8月27日的回應
Thank you for the 5 out of 5 rating. We are so pleased that you enjoyed your stay!

10/10 優異

Sandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 5 月住了 1 晚

10/10 優異

REBECCA

讚好：整潔度和住宿狀況
*
於 2024 年 4 月住了 2 晚
Chris 於 2024年5月1日的回應
Hi Rebecca!Thank you for the wonderful rating of your recent stay with us in Hartville. We hope to see you in the future!

10/10 優異

Terri

多人同遊
讚好：職員與服務和住宿狀況
Very nice, great rate, will return!
於 2024 年 4 月住了 1 晚
Chris 於 2024年5月1日的回應
Hi Terri!Thank you for letting us know how much you enjoyed your recent stay with us! We look forward to your next visit to Hartville!

10/10 優異

Eric

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Chris 於 2024年5月1日的回應
Hi Eric!Thank you for taking the time to rate your recent stay with us. We are thrilled to know how much you enjoyed your stay and hope to see you again soon!

10/10 優異

Tyler

讚好：整潔度、職員與服務、設施服務和住宿狀況
Place was great. Pet friendly and in a quiet spot. Can’t remember her name but the woman that checked me in later at night was FANTASTIC. Answered every question I had.
於 2024 年 4 月住了 1 晚
Chris 於 2024年4月17日的回應
Hi Tyler!On behalf of our entire staff, Thank You! We appreciate your kind reveiw of your recent stay with us and are truly so happy that you enjoyed your time here in Hartville. We hope to see you in the future.

10/10 優異

Jasenka

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Chris 於 2024年4月16日的回應
Thank you Jasenka!We appreciate so much the wonderful 5 out of 5 rating of your recent stay with us. It makes us so happy to know we provided you with the excellent stay our guests deserve!

10/10 優異

Mike

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved pool hot tub breakfast 😁
於 2024 年 3 月住了 4 晚
Chris 於 2024年4月8日的回應
Hi Mike!Thank you for sharing your kind words about your recent stay withus. It truly makes us so happy to hear that you enjoyed your time with us. We hope to see you again soon!

10/10 優異

william

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
very clean facility. well appointed room. Also, room was clean,enjoyed king size bed as well as fridge and microwave. one negative aspect was clerk at front desk had stocking cap on and was somewhat unkept.
於 2024 年 3 月住了 1 晚

10/10 優異

Jody

於 2024 年 3 月住了 1 晚
Chris 於 2024年4月8日的回應
Hi Jody!Thank you so much for the 5 out of 5 rating on your recent stay with us. We hope to see you again soon!

10/10 優異

Cody

讚好：整潔度、職員與服務和住宿狀況
Great experience and the staff was incredibly nice.
於 2024 年 3 月住了 2 晚
Chris 於 2024年3月10日的回應
Hi Cody!Thank you for the kind review of your recent stay. We look forward to seeing you in the future!

10/10 優異

Heather

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Chris 於 2024年3月10日的回應
Hi Heather!Thank you for the awesome rating of your recent stay!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great
於 2024 年 2 月住了 1 晚
Chris 於 2024年3月24日的回應
Thank you for the awesome rating of your recent stay with us! We are thrilled to know we provided you with a wonderful stay and look forward to seeing you in the future!

8/10 不錯

Dennis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Chris 於 2024年2月18日的回應
Hi Dennis!Thank you so much for taking the time to rate your recent stay with us! We love hearing how much our guests enjoyed their stay with us and welcome any suggestions for improvement as well! We look forward to your next visit to Hartville!

10/10 優異

Howard

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Next to a great home cooking restaurant
於 2024 年 2 月住了 1 晚
Chris 於 2024年2月18日的回應
Hi Howard!Thank you for the 5 out of 5 rating of your recent stay with us. We are happy you enjoyed your visit to Hartville including the Hartville Kitchen! We hope you saved room for a piece of the amazing pies they make!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Chris 於 2024年2月17日的回應
Thank you so much for rating your recent stay with us. We hope to see you in the future!

10/10 優異

Lori

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 7 晚
Chris 於 2024年2月17日的回應
Hi Lori!Thank you for the 5 out of 5 rating on your recent stay. We are so happy to know how much you enjoyed your time with us in Hartville. We look forward to your next visit!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Chris 於 2024年2月17日的回應
Thank you for rating your recent stay with us! We are so happy to know how much you enjoyed your accommodations and look forward to seeing you in the future

10/10 優異

lynn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stay Here Rvery Chance You Get.
This hotel has one of the friendliest and most professional staffs i've ever dealt with. And i travel all across the country.
於 2024 年 2 月住了 2 晚

10/10 優異

michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and quiet. The perfect place to stay no matter your reason.
於 2024 年 1 月住了 2 晚
Chris 於 2024年2月6日的回應
Hi Michael!Thank you so much for reviewing your stay with us. We are so happy you enjoyed your time with us and look forward to your next visit to hartville!

6/10 一般

Diana

親子同遊, 商務旅客
讚好：整潔度和住宿狀況
不滿：設施服務
The check out guy that calls to make sure we were still checking out was very friendly and caring. The front desk girl was no help at all.
於 2024 年 1 月住了 1 晚

2/10 很差

raymond edward

家人同遊, 親子同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
We booked this hotel room because it has a hot tub, and pool and we take our kids there during the winter allot so that they can enjoy the pool and we can enjoy the hot tub! Hot tub was broken!!!! And the front desk didn’t tell us that or we would have asked for our money back, and the website should have notified so family’s like us don’t have to experience this!! O would have spent my 150 elseware. I paid like 95 cash and the rest with my frequent visit moneys
於 2024 年 1 月住了 1 晚

10/10 優異

Ann

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent choice
The hotel was awesome. The breakfast was one of the best I’ve had as far as hotel breakfasts go. The pool was good and clean. The room was spacious, clean, and comfortable. Only 2 complaints are the hot tub was closed (looked like it had been for a while, there was a film on the water) and the elevator was broke almost the whole week we were there. Otherwise we will stay there again the next time we travel back to Ohio to see family in that area
於 2024 年 1 月住了 6 晚
Chris 於 2024年1月15日的回應
Hi Ann!Thank you so much for rating your stay with us a 10 out of 10. Please accept our apologies for the issues with the hot tub and elevators. We understand how frustrating this was for all of our guests and we want you to know we are working hard to restore both to working order. We look forward to your next visit to Hartville!

10/10 優異

Dianne M

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Home away from Home. enjoyed our stay!
於 2024 年 1 月住了 1 晚
Chris 於 2024年1月15日的回應
Hi Dianne!Thank you so much for your kind review. We are so happy to be your home away from home and look forward to your next trip back to Hartville!

6/10 一般

nathan alan

家人同遊
讚好：整潔度和職員與服務
The staff was great however the pool and spa did not meet any of the pictures from the site the hot tub was closed and had black mold but was not drained the chlorine in the pool was high and the pool was cloudy. The room was very clean and well maintained. The staff is fantastic
於 2024 年 1 月住了 2 晚

8/10 不錯

Karen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Newer hotel
Was a very nice stay, very good breakfast and morning reception was very kind as well as the lady who served breakfast. The only thing I didn't like was the very small pillows and the hot tub was out of service.
於 2024 年 1 月住了 1 晚
Chris 於 2024年1月9日的回應
Hi Karen!Thank you so much for your review. We are so happy you enjoyed your time with us. Please accept our sincere apologies regarding the hot tub being down for maintenance during your stay. We understand how frustrating that can be and are working to get it back up and running as soon as possible. We hope to see you in the future!

10/10 優異

Norman

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Place
A little disappointed that the hot tub was down but when you're waiting for parts there's not much you can do. Otherwise it was an excellent stay!
於 2024 年 1 月住了 1 晚
Chris 於 2024年1月9日的回應
Hi Norman!Thank you for your kind review. We are truly sorry for the inconvenience of our hot tub being down for maintenance during your stay. We are woking to get it back up and running and hope that we see you back for your next visit soon!

10/10 優異

Dorothy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
From Cleveland for the Harlem Globetrotters game at Canton Civic Arena. The room and pool were perfect for the kids. Morning breakfast met our needs. Housekeeping and desk staff were exceptionally kind and very helpful.
於 2024 年 1 月住了 1 晚
Chris 於 2024年1月9日的回應
Hi Dorothy!The Harlem Globetrotters? That sounds like such a fun event! We hope you had a wonderful time seeing their game and are truly so happy to know how much you enjoyed our hotel as well. We look forward to seeing youin the future.

10/10 優異

Timothy N.

讚好：整潔度、職員與服務和住宿狀況
We had our transmission go out on arrival. Staff was very accommodating and helpful in securing the proper help we needed over the 36 hours we were there.
於 2023 年 12 月住了 2 晚
Chris 於 2024年1月9日的回應
Hi Timothy!Oh No! How frustrating for you to have your transmission go out! We hope that all is well with your vehicle now and are happy that you received the customer service we strive to give all of our wonderful guests. We look forward to seeing you in the future!

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Chris 於 2024年1月9日的回應
Hi David!Thank you for the 5 out of 5 rating! We look forward to seeing you in the future!

8/10 不錯

James

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Chris 於 2024年1月7日的回應
Hi James!Thank you so much for rating your recent stay with us. We look forward to seeing you in the future!

8/10 不錯

Brady

於 2023 年 12 月住了 2 晚
Chris 於 2024年2月6日的回應
Hi Brady!Thank you so much for rating your recent stay with us. We look forward to see3ing you in the future!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very courteous staff!
於 2023 年 12 月住了 3 晚
Chris 於 2024年1月7日的回應
Thank you so much for rating your recent stay with us! We are so happy you received the quality customer service our guests deserve. We look forward to your next visit!

10/10 優異

Amy

家人同遊
於 2023 年 12 月住了 1 晚
Chris 於 2023年12月26日的回應
Hi Amy!Thank you so much for the 5 out of 5 rating! We are so happy to know how much you enjoy your time here with us at Comfort Suites Hartville.

10/10 優異

Mary Jane

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay!
於 2023 年 12 月住了 1 晚
Chris 於 2023年12月26日的回應
Hi Mary Jane!Thank you so much for letting us know how much you enjoyed your recent stay with us!

10/10 優異

James

家人同遊
Our Second stay here and it was everything we expected and more.
於 2023 年 12 月住了 2 晚
Chris 於 2023年12月26日的回應
Hi James! We are thrilled to know that you enjoyed your stay with us! Thank you for your kind words and we look forward to seeing you in the future!

10/10 優異

Bharat

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Chris 於 2023年12月26日的回應
Thank you for the 10 out of 10 rating! We are so happy you enjoyed your stay!

10/10 優異

Cindi

伴侶同遊
讚好：整潔度和設施服務
於 2023 年 12 月住了 3 晚
Chris 於 2023年12月26日的回應
Thank you so much for the awesome rating! We hope to see you again soon!

10/10 優異

Matt

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were all extremely pleasant and helpful. Newer hotel within walking distance to local amenities and Hartville complex
於 2023 年 12 月住了 3 晚
Chris 於 2023年12月18日的回應
Hi Matt!Thank you for taking the time to review your recent stay with us. We are so happy you enjoyed your time here in Hartville and look forward to seeing youin the future.

10/10 優異

Les

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Overall stay was nice, the breakfast items were limited, would be nice if they changed the menu up regularly, stayed there different times and have the same items for breakfast, also they don’t put out or have toast bread which is unusual.
於 2023 年 12 月住了 2 晚
Chris 於 2023年12月18日的回應
Hi Les!Thank you for kindly reviewing you stay with us. We look forward to seeing you again!

10/10 優異

Ward

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Chris 於 2023年12月10日的回應
Hi Ward!Thank you so much for this awesome rating of your stay with us. We are so happy that you enjoyed your time here in Hartville and look forward to your next visit.

10/10 優異

Tara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Chris 於 2023年12月10日的回應
Hi Tara!We are so happy to know that your recent stay with us in Hartville scored a 10 out of 10! We hope to see you in the future for another excellent stay.

10/10 優異

Ruth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked it because it was so close to Hartville Kitchen where we go for gospel concerts.
於 2023 年 11 月住了 1 晚
Chris 於 2023年12月4日的回應
Hi Ruth!Thank you for your review. We hope to see you for the next concert hat Hartville Kitchen!

10/10 優異

Debra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I have stayed here several times (it's close to my family). I have ALWAYS had the best experience. This time, there was a problem with one of the beds bedding. I called the front desk, they were there within minutes to make the change. The staff could not have been more accommodating. Thank you, all, for a constant wonderful place to call "home away from home"!
於 2023 年 11 月住了 3 晚
Chris 於 2023年12月4日的回應
Hi Debra!Thank you for your review! We are truly sorry for the issue with the bedding in your room and for any inconvenience it caused. We are so happy to be considered your home away from home. Knowing we provide you with this type of comfort really warms our hearts!

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Chris 於 2023年12月1日的回應
Hi James!Thank you so much for the 10 out of 10 rating! We appreciate knowing that we gave you a great stay and look forward to seeing you again!

10/10 優異

Hollie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
So many hotels are much more tired than pictures and descriptions online, but this one is not. Our suite was gorgeous and comfortable.
於 2023 年 11 月住了 1 晚
Chris 於 2023年12月4日的回應
Hi Hollie!Thank you for your review! Our Housekeeping and Maintenance staff are truly amazing aren't they?! We are so happy to be able to give you a wonderful place to stay during your visit to Hartville and look forward to seeing you again!

10/10 優異

Michele

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best Stay Ever!! Highly Recommended
於 2023 年 11 月住了 3 晚
Chris 於 2023年12月4日的回應
Hi Michele!Wow! We are honored to be your best stay ever!! Thank you so much for your kind words. Our entire staff looks forward to your next visit!

10/10 優異

Tracey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always an excellent stay at this hotel! Super friendly staff and delicious breakfast options!
於 2023 年 11 月住了 4 晚
Chris 於 2023年11月27日的回應
Hi Tracey!Thank you for your review! We are so happy to hear you enjoyed your stay. We look forward to seeing you again!

10/10 優異

Philip

讚好：整潔度、職員與服務和住宿狀況
Desk personnel were very polite and helpful!
於 2023 年 11 月住了 1 晚
Chris 於 2023年11月27日的回應
Hi Philip!We are so happy to know how much you enjoyed your time with us in Hartville. We look forward to your next visit!

10/10 優異

Dennis

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Hotel is right next door to the Hartville Kitchen and Shops, as well as the Saturday Hartville Flea Market! This was our third stay at this location and it is clean, convenient, and safe.
於 2023 年 11 月住了 1 晚
Chris 於 2023年11月13日的回應
Hi Dennis!We are so happy to know how much enoy staying with us here at Comfort Suites Hartville. We thank you so much for being a loyal guest and look forward to your next visit.