Good service & friendly staff. Clean & comfortable room.
真實旅客
於 2019 年 2 月住了 1 晚
10/10 優異
Rey
伴侶同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Upon check in, I requested a room in the ground floor because my companion is not able to go up the stairs and reception managed to move our room from 2nd floor to the ground floor. Thank you!
The room was spacious, very clean and very modernly designed. Breakfast is a buffet with lots of choices and everything delicious. Restaurant dining experience was also great with a bar just next door. Haven’t checked the pool and spa which I missed. Staff are accommodating, friendly and hardworking.
Very convenient with the wedding venue and reception only a minute away which was decorated amazingly beautiful. Overall, it’s a lovely place to stay and I highly recommend it.
Rey
於 2024 年 3 月住了 2 晚
8/10 不錯
John
2024年3月22日
讚好:整潔度和住宿狀況
John
於 2024 年 3 月住了 2 晚
10/10 優異
Philip
2024年3月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Homeymoon Heaven
Spent a couple of nights here after getting married nearby. We were upgraded to the King suite i think, was incredible & made a special couple of nights even more amazing. All the staff were friendly, polite & helpful. Absolutely no complaints
Philip
於 2024 年 3 月住了 2 晚
10/10 優異
真實旅客
商務旅客
2024年2月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Regular stay
The room, staff and food are all brilliant
真實旅客
於 2024 年 2 月住了 3 晚
8/10 不錯
真實旅客
家人同遊
2024年2月14日
讚好:整潔度、職員與服務和客房舒適度
The room is freshly decorated, the pool and spa area is outdated, the changing room had no air
真實旅客
於 2024 年 2 月住了 1 晚
10/10 優異
真實旅客
2024年1月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall really nice, minor issues
It was overall a good experience and stay.
Staff were friendly.
We arrived at 1:30AM and was stood trying to check in for what felt like an eternity. Some miscommunication and our room was wrong (booked suite and somehow ended up with two single beds pushed together)?
We were upgraded at no extra charge which was really nice, thank you!!
There was more water coming out of the bottom of the shower head than the actual head.
Smelled damp upon entering but aired it out and got used to the smell.
Despite this, staff were great and really added the value to the stay. Thank you again!!
真實旅客
於 2024 年 1 月住了 2 晚
10/10 優異
Sumaya (London)
2024年1月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was booked for a birthday gateway, and it was a brilliant trip.
The hotel had a cake and a sweet message waiting in the room. The room itself was beautiful, warm, clean, and spacious. The food options were nice, with plenty of varieties to pick from. Spa was great too. Highly recommended if you want a quiet gateway.
Thank you
Sumaya
於 2024 年 1 月住了 2 晚
10/10 優異
Ben
2024年1月6日
Ben
於 2024 年 1 月住了 1 晚
10/10 優異
Kenneth
伴侶同遊
2024年1月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very much enjoyed our two night stay at New Year. Nice restaurant with great breakfast.
Very well organised New Year event which was good fun.
Decent size pool with sauna and steam room, we didn't try out the other spa facilities though.
The hotel itself is deep in the countryside so it's a 5 minute drive to Haslemere for other dining options. Some lovely walks around the hotel, there's a nearby farm with horses.
Only negative is part of the car park has big potholes, could do with resurfacing.