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凱藝酒店的評價

2.5 out of 5
凱藝酒店
601 1st St W, Havre, MT

評價

7.8

不錯

10 分評分，優異；502 則評價中有 149 則" "
8 分評分，不錯；502 則評價中有 198 則" "
6 分評分，一般；502 則評價中有 89 則" "
4 分評分，欠佳；502 則評價中有 40 則" "
2 分評分，很差；502 則評價中有 26 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.4/10 

住宿狀況

7.2/10 

環保程度

評價

8/10 不錯

Danika

家人同遊, 商務旅客
We liked the beds. We liked that they recycle and the have bottled water available. Nice housekeepers!
於 2024 年 5 月住了 4 晚
General Manager 於 2024年5月20日的回應
Danika,Thank you so much for the kind words. We hope to see you again soon!

8/10 不錯

JEANNIE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms were nice but property questionable..
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月15日的回應
Jeannie,Thank you for the review. We are doing upgrades here soon. We hope you will give us another try!

6/10 一般

Lisa (Shelby)

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Hotel was very dated and in poor condition, key pads didn't work, pool was closed down and we were not notified.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月6日的回應
Lisa, Thank you for the review! We are getting upgrades here soon and hope that you will give us another try. As for the pool being closed down, we weren't allowed to have it open due to the City of Havre and the water issues. I am sorry we failed to let you know sooner.

6/10 一般

Joshua

於 2024 年 4 月住了 1 晚

6/10 一般

Gayle

伴侶同遊
讚好：整潔度
不滿：職員與服務
Found out at breakfast that gardia was in the water in Havre. There were no signs in our room about this and no information given at check-in. I had had tap water with my medication while in my room. Posted signs in the rooms and also shared at check-in would have been greatly appreciated!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月3日的回應
Gayle,I’m sorry this happened to you. We did have a sign posted at the front desk. I will reiterate to my front desk crew that no one should be drinking the water. I hope you give us another try in the future!

6/10 一般

bertrand

不滿：住宿狀況
So this property is average priced a little high the cleaning was OK but the property is very old and needs a lot of work
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月3日的回應
Thank you for the review! We are getting upgrades soon. We hope you try us in the near future!

10/10 優異

kathy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Lots of casinos
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月3日的回應
Kathy,Thank you so much for the review. We hope to see you again soon.

8/10 不錯

Calvin (Medicine Hat)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is showing its age but was clean, bed was comfortable. Across the street from a couple of casino’s. Also couple of fast food restaurants near by.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月23日的回應
Calvin,Thank you for the review! We hope to see you again soon!

10/10 優異

Rod

讚好：整潔度和職員與服務
Room was clean. Tv was not working but it got problem solved. I think there was supposed to be a table in the room but not there. Pool and hot tub not working
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月8日的回應
Rod, Thank you for the review. We are glad you enjoyed your stay and look forward to seeing you again!

6/10 一般

Susan

讚好：職員與服務
Hotel host was very nice and helpful
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月8日的回應
Susan,Thank you for your review! We hope to see you again in the future!

8/10 不錯

Eddie

讚好：整潔度、職員與服務和設施服務
Good
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月25日的回應
Eddie,Thank you for the review! We look forward to seeing you again soon.

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月18日的回應
Michael,Thank you for the review. We are glad you enjoyed your stay with us. We hope to see you again soon!

10/10 優異

Val

It was very good
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月5日的回應
Val,Thank you for the review! We look forward to seeing you again in the future!

8/10 不錯

Clarissa

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay, thank you.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月27日的回應
Clarissa,Thank you for the kind review. We hope to see you again in the future!

10/10 優異

Corey

讚好：整潔度、職員與服務和住宿狀況
Clean. Good breakfast.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月27日的回應
Corey,Thank you for the review. We hope to see you again soon!

8/10 不錯

Corey

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good clean place with breakfast
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月15日的回應
Corey,Thank you for the review. We hope to see you again in the near future!

8/10 不錯

David

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is easily accessible and not in a busy area.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月9日的回應
David,Thank you for your review! We appreciate your business and hope to see you again soon in the near future.

6/10 一般

Jody

讚好：職員與服務
Location was close to Amtrack station.
於 2023 年 12 月住了 1 晚
General Manager 於 2024年2月1日的回應
Jody,Thank you for the review! We hope to see you again in the future!

8/10 不錯

Michael G

於 2024 年 1 月住了 1 晚
General Manager 於 2024年3月25日的回應
Michael,Thank you so much for the review! We are glad you enjoyed your stay and we look forward to seeing you again!

6/10 一般

Brian

商務旅客
讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月10日的回應
Brian,Thank you for the review. We hope to see you again in the future!

8/10 不錯

Melissa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Solid stay!
Stay was great. Staff was friendly and helpful. Only negatives was some staff smoking by the back entrance where we parked and the hand dryer was broken.
於 2023 年 12 月住了 3 晚
General Manager 於 2024年1月2日的回應
Melissa,Thank you for the review! We will make sure to fix these issues. We hope to see you again when you come and visit us.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月2日的回應
Thank you for the review. We hope to see you again soon!

4/10 欠佳

Cheryl

不滿：住宿狀況
Was advertised as hot tub and wi fi, did not have either
於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月20日的回應
Cheryl,Unfortunately, as listed we don't have a hot tub but I am very sorry about the Wifi. We hope to see you again soon.

6/10 一般

Shirley

讚好：職員與服務
不滿：整潔度
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月24日的回應
Shirley,Thank you for the review! We hope to see you again in the future.

8/10 不錯

Aaron

於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月20日的回應
Aaron,Thank you so much for the review. We hope to see you again in the future!

10/10 優異

marcie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Cleanliness and friendliness ! Didn’t like price difference between Expedia ad and actual booked price . Ad showed $168 Canadian all taxes and fees included. My price almost $20 more. Did Expedia chat told to talk to QualityInn . Was told receive set fee from you for room and CC if I had booked direct my cost would be$149 Canadian.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月7日的回應
Marcie,Sorry to hear this happened but we are glad you enjoyed your stay. We look forward to seeing you again in the future!

10/10 優異

Wendy

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The back outside door was not secure for the evening.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月25日的回應
Wendy,Thank you for the review. I will have maintenance look into that! As always thank you for choosing us!

8/10 不錯

Nancy

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月16日的回應
Nancy,Thank you for the review! We hope to see you again in the future!

10/10 優異

janice

讚好：整潔度和職員與服務
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月16日的回應
Janice,Thank you for the review! We hope you enjoyed your stay and we hope to see you again in the near future.

6/10 一般

Marsan

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
A little old
Property is dated. Carpet worn. Paint chipped. Wall chips. Not an 8 based on a scale of a frequent traveler. Breakfast was decent and staff was very helpful. They got a good crew.
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月16日的回應
Marsan,Thank you for the review! We hope to see you again in the future!

8/10 不錯

Marvin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月10日的回應
Marvin,Thank you for the kind review. We hope to see you again in the future!

6/10 一般

Petra

不滿：整潔度、職員與服務和設施服務
Was ok for one night but overpriced for what you got. For the staff we were mostly thin air, I guess being friendly is a thing of the past for some, we might as well been invisible to some. Sorry to interrupt your day.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月5日的回應
Petra, Sorry to hear you didn't enjoy your stay. We hope to make it back up to you in the future.

8/10 不錯

Jerry

讚好：職員與服務、住宿狀況和客房舒適度
Decent place to stay
The common areas with a rug, we pretty soiled, but after our stay I could see why. The cowboys were in town and it's amazing how much mud they tracked into the hotel. Not the hotels fault, and not much they could do about it.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月25日的回應
Jerry,Thank you for the review and for being understanding about our common areas. We are glad you decided to stay with us.

10/10 優異

David

Once again the staff was superb and Expedia sucked. 0/2 at informing the staff of my reservation. I think I will avoid Expedia in the future.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月22日的回應
David,It was an honor to get to have you stay with us and meet you! We hope to see you again in the future! Safe travels!

10/10 優異

Pamela

於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月12日的回應
Pamela,Thank you for the review! We hope to see you again in the future!

6/10 一般

Melody

讚好：職員與服務
不滿：整潔度
Carpet needed cleaned, door was in need of repair.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月12日的回應
Melody,Thank you for the review. We hope to have this issues resolved the next time you come!

6/10 一般

Joyce

多人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Room was good and staff very nice. But the bathroom was sure in need of some renovations and maintenance.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月7日的回應
Joyce,Thank you for the review. We are very sorry about the state of the bathroom, I will let maintenance know about the issue. Thank you for choosing to stay with us. We hope to see you again soon. Take care!

8/10 不錯

Lucinda

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月5日的回應
Lucinda,Thank you for the review. We look forward to seeing you again!

6/10 一般

George

讚好：職員與服務
Our only problem was the condition of the bathroom. It was clean, but has suffered from the lack of regular maintenance. More attention was needed to correct a moisture problem which appears to have started years ago. Rm 131.
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月31日的回應
Thank you for the review. We will use these comments to fix these issues! We hope to see you again in the near future!

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月28日的回應
Robert,Thank you for the review. We hope to see you again in the future!

10/10 優異

Della

於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月22日的回應
Della,Thank you for the review. We hope you pick us for your next stay in Havre!

10/10 優異

Diane

讚好：住宿狀況
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月28日的回應
Diane,Thank you for the review! We hope to see you again soon.

4/10 欠佳

Megkian

於 2023 年 8 月住了 3 晚
General Manager 於 2023年9月22日的回應
Megkian,Thank you for the review. We hope to see you again in the future!

10/10 優異

Craig

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stay at Quality Inn every time we are in Havre. The staff is friendly and our room is always clean and nice. We stay in the king size non smoking room and the bed is so comfortable. Decent breakfast in the morning with several options. I don’t have anything bad to say. We will stay here again and again!!
於 2023 年 8 月住了 2 晚
General Manager 於 2023年8月21日的回應
Craig,Thank you for the kind review. We are glad you enjoyed your stay! We will see you again in the future!

4/10 欠佳

les

家人同遊
不滿：設施服務
Pool conditions were dirty. Hot tub not working. Broken tiles in bathroom and hole punched in door of bathroom. Kids running around pool area and outside then back in pool. Along with the fact that some “dude” was smoking crack in his car in back lot, not sure this was a safe area. Would not stay there again. Way overpriced!
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月16日的回應
Les,I'm sorry to hear you didn't enjoy your stay. We would like to say sorry on behalf of everyone here. Please come back and give us another try.

8/10 不錯

Patricia

於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月5日的回應
Patricia,Thank you for the review! We hope to see you again in the future!

10/10 優異

Gale

於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月10日的回應
Gale,Thank you for the review! We hope to see you again in the future!

4/10 欠佳

Michelle

家人同遊
讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
Tired and worn. Peeling paint in room. Hanger on wall where art piece once was. Smashed in door of bathroom. Large area of counter facing had been broken off. Microwave was dirty inside and out. Lamp chair was faded and stained.
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月7日的回應
We are sorry to hear this. We fix the issue's in this room. Hopefully, you come and stay with us next time and these thing's won't be an issue again.

4/10 欠佳

Scott

不滿：職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月21日的回應
Scott,Thank you for the review. We hope to see you again soon.

8/10 不錯

Julie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月7日的回應
Julie,Thank you for the review! We hope to see you again soon!