海灘/海景

奧特瑞格卡納帕利海灘度假村的評價

3 out of 5

評價

8.8

優異

10 分評分,優異;1006 則評價中有 564 則" "
8 分評分,不錯;1006 則評價中有 277 則" "
6 分評分,一般;1006 則評價中有 97 則" "
4 分評分,欠佳;1006 則評價中有 46 則" "
2 分評分,很差;1006 則評價中有 22 則" "

8.8/10 

整潔度

9.2/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

YING

讚好:整潔度、職員與服務和住宿狀況
景色很美,夏威夷之行最美好回忆的地方。
於 2023 年 5 月住了 2 晚

8/10 不錯

YU-CHEN

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
溫馨的住宿
飯店略為老舊且房間有異味,但整體來說還不錯。海灘步行可達,附近即有商場餐廳很方便。離開時還有簡單溫馨的送客儀式。
於 2020 年 1 月住了 2 晚

4/10 欠佳

真實旅客

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The front desk is not very friendly. The room is dirty.
於 2019 年 5 月住了 4 晚

10/10 優異

Veronica

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well maintained and friendly staff. Amazing view from our room. Quiet location considering the amount of guest. Only one problem we had was half the parking near handicap was closed due to painting which made parking for mobility impaired guest challenging. Otherwise what a great resort. Will definitely choose again our next Maui visit.
於 2024 年 4 月住了 8 晚

2/10 很差

Joshua

不滿:整潔度
於 2024 年 4 月住了 1 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年5月2日的回應
Mahalo for filling out our survey. We sincerely apologize that we failed to create an enjoyable experience for you. We would appreciate it if you have any feedback you would like to share with us, please feel free to reach out.

10/10 優異

Cheryl

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely a hidden gem on Ka’anaplali beach…we will definitely return for future stays on Maui Michelle in room reservations who helped me…you are an angel straight from heaven 🙏
於 2024 年 4 月住了 4 晚
OKB 'Ohana 於 2024年5月2日的回應
Aloha Cheryl! Thank you for the nice rating and for sharing your experience with us. We will ensure that Michelle is made aware of your appreciation. If you have plans to return to Maui, please consider returning to us.

10/10 優異

Craig

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a beautiful and relaxing environment. Staff is always helpful and friendly. Will continue to come back for future visits.
於 2024 年 4 月住了 6 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月30日的回應
Aloha Craig: Mahalo for the 5 out of 5 rating. We appreciate your feedback and kind words about our hosts. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

10/10 優異

waui

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This resort is perfect place for family amd couples. It’s a well kept resort.
於 2024 年 4 月住了 4 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月30日的回應
Aloha waui: Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort

8/10 不錯

Jainendra

讚好:整潔度和職員與服務
Good stay
於 2024 年 4 月住了 3 晚
OKB 'Ohana 於 2024年4月23日的回應
Thank you for sharing your rating. We always strive to provide the best service and will continue to work on improving all facets of our services. Please return to us should your travels return you to Maui.

10/10 優異

Jimmy

讚好:設施服務
Nice place good customer service
於 2024 年 4 月住了 2 晚
OKB 'Ohana 於 2024年4月23日的回應
Aloha Jimmy! Mahalo for the 5-star review, we appreciate it. Please return to visit us if you return to Maui.

10/10 優異

Mayank

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome staff. Awesome view.
於 2024 年 4 月住了 4 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月23日的回應
Aloha Mayank: Mahalo for your 5 out of 5 rating. We appreciate your feedback. We are very fortunate to have our wonderful hosts! They are truly the heart of our property. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

10/10 優異

Mayank

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
OKB 'Ohana 於 2024年4月23日的回應
Thank you for your feedback. We appreciate your business and hope you will return to us again.

10/10 優異

Kristin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
OKB 'Ohana 於 2024年4月23日的回應
Aloha Kristin, Mahalo for your 5-star review. We always appreciate feedback. Please return to us if your travel returns you to our beautiful island.

10/10 優異

Rob

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved our Halene at front desk to welcome us! Anela sang to us and presented us with our leis! All the Bell desk guys were great- RJ, Ron, etc! MARAVIC and ANGIE were exceptionally nice and did a great job with cleaning our room! Loved the Aloha of your “Home”
於 2024 年 4 月住了 8 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月22日的回應
Mahalo for the 5 out of 5 rating. We appreciate your feedback. We are very fortunate to have our wonderful hosts! They are truly the heart of our property. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

10/10 優異

Leigh

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Everyone was amazingly helpful and fun. So nice having Maui Brewing on the property. Great people and great food and drinks.
於 2024 年 4 月住了 10 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月19日的回應
Aloha Leigh: Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

10/10 優異

Patrice

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a wonderful stay relaxing and beautiful.
於 2024 年 3 月住了 6 晚
OKB 'Ohana 於 2024年4月13日的回應
Thank you, Patrice for your feedback. We are happy to hear that you enjoyed your stay. Please consider us again if your travels return you to Maui.

10/10 優異

JAIME

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
OKB 'Ohana 於 2024年4月12日的回應
Mahalo for the 5 of out 5 rating. Thank you for staying with us and for supporting Maui, we appreciate it.

10/10 優異

Katie Renee (Corydon)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff, gorgeous location. Stayed in an updated room and it was perfect for our needs. The Hawaiian activities are great, especially the departure ceremony- don’t skip it!
於 2024 年 4 月住了 5 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月11日的回應
Aloha Katie:Mahalo for the 5 out of 5 rating. We appreciate your feedback and kind words about our hosts. We are so happy that you were able to attend our classes. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

10/10 優異

GERALD

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice Place. Location
於 2024 年 4 月住了 4 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月19日的回應
Aloha Gerald: Mahalo for the 5 out of 5 rating. We appreciate you taking the time to provide your feedback. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

10/10 優異

Justin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room was new and beautiful!! Spacious too!
於 2024 年 3 月住了 7 晚
OKB 'Ohana 於 2024年4月8日的回應
Aloha Justin,Thank you for taking the time to provide feedback. We appreciate your business and hope to see you again.

8/10 不錯

Rama Krishna

讚好:整潔度、職員與服務和住宿狀況
Great place to stay
於 2024 年 3 月住了 5 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月5日的回應
Mahalo for the 4 out of 5 rating. We appreciate your feedback. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

10/10 優異

Manal (Upper Darby)

親子同遊
讚好:整潔度、職員與服務和住宿狀況
The staff at this hotel are absolutely phenomenal - everyone from the front desk, the cultural center, housekeeping was so kind, super helpful and obviously passionate about sharing the culture. The educational experiences included with your resort stay are a must (especially if you have littles but even without). The proximity to the beach can’t be beat and the easy (less than 5 min.) walk to Whalers Village means that food options and shopping are mere steps away. The grounds are immaculate - the rooms are clean & well designed. Absolutely loved our stay and can’t wait to come back again soon.
於 2024 年 3 月住了 7 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月3日的回應
Mahalo for the 5 out of 5 rating. We appreciate your feedback and kind words about our hosts. We are so happy that you were able to attend our classes. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

6/10 一般

Peter

家人同遊
讚好:整潔度和職員與服務
THIS IS NOT A RESORT. It’s a hotel That charges a resort fee. The hotel was nice. Staff was amazing. Location is convenient BUT the hotel has no amenities. The pool is ALWAYS cold (sometimes freezing) and there are no umbrellas, so you are always running from the sun because there is no shade either. There is no pool bar/drinks or attendant. A huge plus, The beach is literally steps away. There are quite a few displaced locals staying at the hotel. It was nice to see them enjoying themselves. There are other fancier resorts in walking distance, if you want to get the extra amenities. Parking is not included but the valet attendants were very nice and quick.
於 2024 年 3 月住了 6 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月2日的回應
Mahalo for your feedback. We are sorry that we did not meet your expectations. We will work hard to address our challenges to better serve you in the future.

10/10 優異

James G

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was wonderful from Victoria at the front desk to Lyn in housekeeping. Property was clean and quiet. We very much enjoyed our time at Outrigger and would come back should we return to Maui.
於 2024 年 3 月住了 9 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月1日的回應
Mahalo for the 5 out of 5 rating. We appreciate your feedback and kind words about our Hosts. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

10/10 優異

Abundio

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
First time ever going to Maui and it didn’t disappoint! Amazing views and beautiful weather! I went golfing and that was a great time!
於 2024 年 3 月住了 3 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年4月1日的回應
Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort

10/10 優異

Jason (Wilmette)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was our first time to Maui and staying in the Lahina area turned out to be a great decision. Maui Brewing is on site, you’re right on the beach and under a 5 minute walk to Whalers Crossing with has great restaurants and shopping. The staff was above and beyond. There are daily activities (included) along with a departure ceremony where the staff wishes you a safe journey and return in the future. Also every day at 11:30 then entire staff sings Hawaiian songs which was a nice touch.
於 2024 年 3 月住了 5 晚
OKB Family 於 2024年4月1日的回應
Mahalo for your feedback, we appreciate it. We're happy to hear that you had a great time. We would love another opportunity to be of service to you if your travel plans return you to Maui. Have a safe journey home.

10/10 優異

Cawood

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 8 晚
OKB Family 於 2024年4月1日的回應
Thank you for your 5 star rating, we appreciate it. If your travel plans return you to our beautiful island, please consider making us your home away from home. Travel home safely. Aloha!

10/10 優異

christian

家人同遊
讚好:整潔度、職員與服務和住宿狀況
It was great private but also close to everything
於 2024 年 3 月住了 3 晚
OKB 'Ohana 於 2024年3月28日的回應
Thank you for staying with us! Please enjoy your stay and let us know if you have any questions or need anything.We hope you will return to us if your travels return you to Maui.

10/10 優異

Jami lynn

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff
於 2024 年 3 月住了 1 晚
OKB 'Ohana 於 2024年3月28日的回應
Aloha! Mahalo for choosing to make us your home away from home. Enjoy your vacation and let us know if you have any questions or need anything. We appreciate your business and hope you will return to visit us in the future.

10/10 優異

Scott (Eden Prairie)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms are very nice. Staff is very helpful. They need to upgrade the pool area to include a hot tub. Other than that we were very happy with the Outrigger Kaanapali Beach!
於 2024 年 3 月住了 5 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年3月26日的回應
Mahalo for the 5 out of 5 rating. We appreciate your feedback. We are planning a renovation soon and hope you will come back and visit us once it's complete.

10/10 優異

James

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a room situation upon arrival but the staff and manager were very helpful and we were very happy with the outcome. I would stay here again.
於 2024 年 3 月住了 5 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年3月25日的回應
Mahalo for the 5 out of 5 rating. We appreciate your feedback and are happy that our hosts were able to address the situation on-site. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

4/10 欠佳

Cheryl

Our room was very small with a bed placed so close to wall on one side, inches only, making it impossible to get in or out of the bed on one side. Very unsafe for elderly people. Noise in hallways, doors slamming and loud music from Deck bar and grill below. Balcony windows across from us could look into room. Bed not a queen size and very poor storage for suitcases. Television inappropriately placed on side wall stupidly placed. Extremely disappointed but the location to everything is ideal. Waited hours for room to be ready.
於 2024 年 3 月住了 6 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年3月25日的回應
Mahalo for your feedback. We are sorry that we did not meet your expectations. We will work hard to address our challenges to better serve you in the future.

8/10 不錯

Yin

家人同遊
讚好:整潔度、職員與服務和住宿狀況
good location
於 2024 年 3 月住了 4 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年3月19日的回應
Mahalo for your 4 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort

10/10 優異

Andrew

於 2024 年 3 月住了 1 晚
OKB 'Ohana 於 2024年4月8日的回應
Aloha Andrew - We appreciate your feedback and would love to have you back.

10/10 優異

Priscilla

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing stay. Extended our trip and they allowed us to stay in the same room. Front desk Salome was very friendly and informative of the amenities. The Lei making class by Anela was awesome. She was also very friendly and learning about Hawaiian history and culture was priceless. Would definitely stay here again!
於 2024 年 2 月住了 2 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年3月1日的回應
Aloha Pricilla!Mahalo for the 5 out of 5 rating. We appreciate your feedback and are happy that you were able to take advantage of our cultural classes. We will be sure to let Salome and Anela's about your positive comments. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

10/10 優異

Jeff

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年2月27日的回應
Aloha Jeff:Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort

8/10 不錯

mike e

讚好:整潔度、職員與服務和住宿狀況
!
於 2024 年 2 月住了 4 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年2月26日的回應
Aloha Mike E:Mahalo for taking the time to share your 4 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

6/10 一般

Brooke

於 2024 年 2 月住了 4 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年3月25日的回應
Mahalo for your feedback, we would appreciate your thoughts on how we could've made your stay a 5 out of 5. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

10/10 優異

kerri

讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room was upgraded and we received a bottle of Champagne from the hotel for our anniversary. Perfect location and amazing staff The only downside is that we couldn’t stay longer.
於 2024 年 2 月住了 9 晚
OKB 'Ohana 於 2024年2月19日的回應
Aloha and mahalo for your feedback. If your travels return you to the beautiful island of Maui, please consider making us your home away from home.

10/10 優異

thomas (wheeling)

讚好:整潔度
於 2024 年 2 月住了 6 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年2月14日的回應
Aloha Thomas: Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort

10/10 優異

Cesar

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome
於 2024 年 2 月住了 5 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年2月13日的回應
Aloha Cesar: Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort

10/10 優異

Jack

讚好:整潔度、職員與服務和住宿狀況
Nicely located property. Friendly staff.
於 2024 年 2 月住了 2 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年2月16日的回應
Aloha Jack:Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

10/10 優異

Andris

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Quiet friendly atmosphere
於 2024 年 1 月住了 8 晚
OKB 'Ohana 於 2024年2月10日的回應
Mahalo for your feedback, we appreciate your business. Please come back and visit us again.

10/10 優異

Dan

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 3 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年2月6日的回應
Aloha Dan: Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort

10/10 優異

Toby (Lodi)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
close to beach and walkable to Whaler's Village
於 2024 年 1 月住了 2 晚
OKB 'Ohana 於 2024年2月3日的回應
Mahalo Toby, for a 5 out of 5 rating. We appreciate it and look forward to having you back!

8/10 不錯

Brenda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kaanapali Beach Hotel-Outrigger Kaanapali Resirt
We obtained a great price on our rooms right before the sale to Outrigger. Now we feel fortunate to have stayed there because the rates have doubled with the new ‘resort’ title. The staff is very friendly and always helpful. Still with new owners and pricing up, we enjoyed the property and location. The Maui Brew is the new on-site restaurant and it was lively and has a great menu. We did miss the properties nightly hula shows that we attended from previous visits. We were pleased to see that the property was housing some of the local residents displaced from the Lahaina fire It’s a great spot, just miss the local feel of KBH.
於 2024 年 1 月住了 5 晚
OKB 'Ohana 於 2024年2月1日的回應
Aloha Brenda! We appreciate your feedback and for returning to us. Please consider returning if your travel returns you to Maui.

8/10 不錯

Ursula

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
OKB 'Ohana 於 2024年2月2日的回應
Aloha Ursula! Thank you for taking the time to share your rating with us. Please consider visiting with us again if your travels return you to beautiful Maui.

8/10 不錯

Barry Joseph (Burlington)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
No comment
於 2024 年 1 月住了 7 晚
OKB Family 於 2024年1月26日的回應
Thank you for your feedback. Please come back to visit

8/10 不錯

Carrie

多人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Beautifully situated, nice gardens & rooms. Excellent location for beach & shopping.Staff very polite and helpful. Not too open with communication, tho', didnt know about the extra daily $35 hotel charge until recieved an surprise charge on my card. Loved the gift shop, good stuff well priced there. Dislikes were the pool was COLD and the breakfast offered was a self serve buffet but $30p/p so I thought too expensive to enjoy. Overall great stay but a few misses there.
於 2024 年 1 月住了 5 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年1月25日的回應
Aloha Carrie: Mahalo for the 4 out of 5 rating. We appreciate your feedback and will share your comments with our staff to make the necessary corrections. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort

10/10 優異

Barbara

讚好:整潔度和設施服務
於 2024 年 1 月住了 14 晚
OUTRIGGER Ka'anapali Beach Resort 於 2024年1月22日的回應
Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort