住宿正面

岩壁酒店的評價

3.5 out of 5
岩壁酒店
119 Falls Avenue, Hawley, PA

評價

9.0

卓越

10 分評分,優異;169 則評價中有 110 則" "
8 分評分,不錯;169 則評價中有 36 則" "
6 分評分,一般;169 則評價中有 16 則" "
4 分評分,欠佳;169 則評價中有 4 則" "
2 分評分,很差;169 則評價中有 3 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.2/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Angela (lehighton)

商務旅客
Unique and quiet great outdoor space.
於 2024 年 4 月住了 1 晚
Ledges Hotel 於 2024年5月2日的回應
Hi Angela,We're happy you had a relaxing stay at Ledges Hotel. It's wonderful to hear you enjoyed the outdoor spaces. We appreciate your review. Thank you.

10/10 優異

Jeffrey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Waterfalls and lots of seating options outdoors
於 2024 年 4 月住了 1 晚
Ledges Hotel 於 2024年5月2日的回應
Hi Jeffrey,We're glad you enjoyed your stay at Ledges Hotel. Thank you for taking the time to share your review.

10/10 優異

Micheal

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Everything was great the service and convenience was great
於 2024 年 3 月住了 3 晚
Ledges Hotel 於 2024年4月8日的回應
Hi Micheal,We're delighted you had a great stay at Ledges Hotel. It's fantastic to hear you enjoyed the service and location. We appreciate your review. Thank you!

6/10 一般

RICARDO

家人同遊
讚好:職員與服務
Room 208: the floors of the bedroom (upper level) squeak that woke me or my wife up everytime either of us went to the bathroom. The view of the creek from inside the restaurant is beautiful.
於 2024 年 3 月住了 1 晚
Ledges Hotel 於 2024年4月8日的回應
Hi Ricardo,Thank you for staying with us. Ledges Hotel is located in a historic building that dates to the 1890s. We apologize if you were disturbed by some squeaks in the flooring. We appreciate your feedback. It's wonderful to hear you enjoyed the waterfall views. Thank you for your review.

8/10 不錯

Fiona

伴侶同遊
讚好:職員與服務和住宿狀況
The location and views from the restaurant were stunning . The room could have done with some updating and newer bed linen would have been nice , there was an air conditioning unit nearby and noise could be heard from other rooms sadly . However the restaurant food was lovely just such a shame they did not supply breakfast . The staff were very welcoming and helpful .
於 2024 年 3 月住了 1 晚
Ledges Hotel 於 2024年4月8日的回應
Hi Fiona,We're glad you had a great stay at Ledges Hotel. It's wonderful to hear you enjoyed dining in our restaurant, Glass. We appreciate your feedback. Guestrooms are regularly updated and refreshed to ensure guests' comfort. Thank you for taking the time to share your review.

10/10 優異

Matthew

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay at ledges was wonderful. It’s a beautiful hotel with excellent staff and a delicious restaurant. We had a bit of an issue with another room playing music really loud but it was addressed and we were well taken care of. Highly recommend this beautiful hotel.
於 2024 年 2 月住了 2 晚
Ledges Hotel 於 2024年2月20日的回應
Hi Matthew,We're thrilled you had a wonderful stay at Ledges Hotel! It's fantastic to hear you enjoyed the atmosphere, service and dining in our restaurant. Our apologies if you were disturbed by noise from another guest. We're glad you were happy with the response. Thank you for your recommendation and taking the time to share your review.

8/10 不錯

Robert

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
VERY INTERESTING HISTORY AND VIEWS ARE PHENOMENAL
於 2024 年 2 月住了 2 晚
Ledges Hotel 於 2024年2月19日的回應
Hi Robert,We're delighted you had a great stay at Ledges Hotel. It's wonderful to hear you enjoyed the atmosphere and views. We appreciate your review. Thank you.

10/10 優異

Jaire

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property and even better staff.
於 2024 年 2 月住了 1 晚
Ledges Hotel 於 2024年2月19日的回應
Hi Jaire,We're thrilled you had a wonderful stay at Ledges Hotel. It's fantastic to hear you enjoyed the atmosphere and service. Thank you for sharing your review.

10/10 優異

Jeffrey (sicklerville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent venue, definitively recommend for a romantic trip
於 2024 年 2 月住了 1 晚
Ledges Hotel 於 2024年2月19日的回應
Hi Jeffrey,We're delighted you had a wonderful romantic getaway to Ledges Hotel. We appreciate your recommendation. Thank you!

10/10 優異

Patrice

於 2024 年 1 月住了 1 晚
Ledges Hotel 於 2024年2月8日的回應
We appreciate your review, Patrice. Thank you!

6/10 一般

Fawn

伴侶同遊
讚好:職員與服務
不滿:整潔度
Cobwebs and spiders in the room, small, staff was exceptionally nice.
於 2024 年 1 月住了 1 晚
Ledges Hotel 於 2024年2月8日的回應
Hi Fawn,Thank you for your feedback. We apologize for the housekeeping issues you mentioned. Our team will look into it. We're sorry if it detracted from your experience. Thank you for taking the time to share your review.

10/10 優異

Matthew

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Great stay and awesome atmosphere!!! Friendly staff
於 2023 年 12 月住了 2 晚
Ledges Hotel 於 2024年2月8日的回應
Hi Matthew,We're thrilled you had a great stay at Ledges Hotel! It's terrific to hear you enjoyed the atmosphere and service. Thank you for your review.

10/10 優異

James

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone at Ledges was friendly and helpful , the food was great and the atmosphere . Definitely going back again and as always the view was spectacular.
於 2024 年 1 月住了 1 晚
Ledges Hotel 於 2024年1月22日的回應
Hi James,We're thrilled you had a wonderful stay at Ledges Hotel. It's fantastic to hear you enjoyed the atmosphere, service and food. Thank you for sharing your review.

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Food was good but pricey.
Ledges Hotel 於 2024年1月22日的回應
Hi John,We're glad you enjoyed dining at our restaurant, Glass-wine.bar.kitchen. We appreciate your feedback. Thank you.

8/10 不錯

sabina

於 2024 年 1 月住了 1 晚
Ledges Hotel 於 2024年2月8日的回應
Thank you for your review, Sabina.

6/10 一般

brian

讚好:整潔度、職員與服務和住宿狀況
Staff very nice.Technically there is no free tv. One has to log into their Apple or similar accounts.Older tv, 2 remotes, For the price, the TV issue should be upgraded. Breakfast you have to leave the hotel, drive to another building on the property, but good breakfast
於 2023 年 11 月住了 2 晚
Ledges Hotel 於 2023年11月24日的回應
Hi Brian,We're glad you were happy with the service. We apologize for the difficulty with the TV. Our guestrooms are equipped with Apple TVs and instructions on its use are available. The staff is also happy to assist. We regret any inconvenience. Thank you for sharing your review. We appreciate your feedback.

10/10 優異

Anne

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Ledges Hotel 於 2023年10月30日的回應
We appreciate your review, Anne. Thank you!

10/10 優異

Aristotle

於 2023 年 10 月住了 1 晚
Ledges Hotel 於 2023年10月24日的回應
We appreciate your review. Thank you!

10/10 優異

Peter

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous Hotel
Room was very small but beautiful. Staffer Dave was very friendly and helpful and the whole facility was gorgeous. Free cocktail and events and a wonderful restaurant. Expensive, but highly recomend
於 2023 年 10 月住了 1 晚
Ledges Hotel 於 2023年10月24日的回應
Hi Peter,We're delighted you had a wonderful stay at Ledges Hotel. It's fantastic to hear you enjoyed the accommodation, amenities, atmosphere and dining at our restaurant. Thank you for recognizing Dave. He's a vital part of our team. We appreciate your review. Thank you.

8/10 不錯

Lisa

於 2023 年 10 月住了 1 晚
Ledges Hotel 於 2023年11月13日的回應
We appreciate your review, Lisa. Thank you!

10/10 優異

monte

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
enjoyed the food. The views were amazing. The staff was very friendly
於 2023 年 10 月住了 1 晚
Ledges Hotel 於 2023年10月23日的回應
Hi Monte,We're happy you had a great stay at Ledges Hotel. It's wonderful to hear you enjoyed the waterfall views, service and dining at our restaurant, Glass. Thank you for sharing your review.

6/10 一般

Thomas (Long Neck)

伴侶同遊
讚好:整潔度和職員與服務
The place was very nice, I just feel it was not worth the cost of the room, TV was only 32 inches and no live TV, the bed was very low too the floor and not as comfortable of a bed you would expect in this type of a hotel.
於 2023 年 10 月住了 2 晚
Ledges Hotel 於 2023年10月18日的回應
Hi Thomas,Thank you for your review. We're sorry to hear you were disappointed with the TV and the bed. All of the guestrooms are furnished with Apple TVs. Instructions on its use are available. We apologize for any inconvenience. Your feedback is important to us, and we'll be certain to pass along your comments to our team.

10/10 優異

pam

於 2023 年 10 月住了 1 晚
Ledges Hotel 於 2023年11月6日的回應
We appreciate your review, Pam. Thank you!

8/10 不錯

Ray

讚好:整潔度、職員與服務和住宿狀況
Interesting hotel. Fun place to stay. Room small but adequate for one night. Staff super... Be careful of all the hidden charges!!!! Resort fee - a scam, cleaning fee - a scam. Taxes on taxes? Even had to make a $20 donation. Hate this approach to run a business.
於 2023 年 10 月住了 1 晚
Ledges Hotel 於 2023年10月18日的回應
Hi Ray,We're glad you had a fun stay at Ledges Hotel. It's great to hear you enjoyed the service and atmosphere. Our rates and fees are outlined on our website and also included in your confirmation letter. The resort fee enables guests to take advantage of the activities and amenities at all of our Hawley properties. We apologize for any confusion and regret any inconvenience. We appreciate your feedback and will pass along your comments to our team. Thank you for your review.

10/10 優異

Eva

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience
於 2023 年 10 月住了 1 晚
Ledges Hotel 於 2023年10月16日的回應
Hi Eva,We're delighted you had a great experience at Ledges Hotel. We appreciate your review. Thank you!

10/10 優異

Donna

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The building was unique, outside 1860, inside modern. Loved it. Restaurant with outdoor dinning with a beautiful waterfall to look at was perfect.
於 2023 年 10 月住了 2 晚
Ledges Hotel 於 2023年10月13日的回應
Hi Donna,We're delighted you had a wonderful stay at Ledges Hotel. It's great to hear you enjoyed the historic charm, accommodation, waterfall view and dining in our restaurant, Glass. Thank you for your review.

10/10 優異

Suzanne

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Stay!
Saw this in Select Inn magazine and on a whim booked it. It far exceeded my expectations! It is beautiful , relaxing and overall excellent. Dave at the front desk is amazing! He goes above and beyond! It was incredible watching him juggle all the odd needs of guests. Cocktails were excellent. Sister properties are amazing! We took in all the activities and had a wonderful weekend!
Beautiful morning
Cool waking up with waterfalls
Outside view of patio
Evening shot
於 2023 年 10 月住了 1 晚
Ledges Hotel 於 2023年10月12日的回應
Hi Suzanne,We're thrilled you had an excellent stay at Ledges Hotel! It's wonderful to hear you enjoyed the cocktails and took advantage of the activities at our sister properties. Thank you for recognizing Dave, he's a vital part of our team. We'll be sure to pass along your kind compliments. Thank you for your review.

4/10 欠佳

Ben

伴侶同遊
讚好:職員與服務
不滿:設施服務
we were given a ground floor room which was basic, to be polite. it was feet away from the car park, and we could hear every word being said in neighbouring rooms. We expected much more for almost $300
於 2023 年 10 月住了 1 晚
Ledges Hotel 於 2023年10月12日的回應
Hi Ben,We're sorry you were disappointed with your stay at Ledges Hotel. The front desk staff would have been happy to provide an alternate guestroom if there was availability. We apologize if you were disturbed by noise from other guests and regret any inconvenience. Thank you for your feedback.

10/10 優異

Melanie

讚好:整潔度、職員與服務和住宿狀況
This is a very unique beautiful hotel off the beaten path.
於 2023 年 9 月住了 1 晚
Ledges Hotel 於 2023年10月12日的回應
Hi Melanie,We're glad you found us! It's wonderful to hear you enjoyed your stay. Thank you for sharing your review.

10/10 優異

Ryan

於 2023 年 9 月住了 1 晚
Ledges Hotel 於 2023年9月19日的回應
We appreciate your review, Ryan. Thank you!

10/10 優異

Helen

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overnight stay
We found this place kind of randomly looking for a stopover on our way home. This hotel is really lovely, situated on a waterfall in town. The room is small but comfy and well appointed. The design of the spaces makes it a very welcoming hotel to stay and relax in. The restaurant serves an excellent menu. The food and drink were above expectations. The people were welcoming and very friendly and approachable. We'd recommend it and hope to go back.
於 2023 年 9 月住了 1 晚
Ledges Hotel 於 2023年9月18日的回應
Hi Helen,We're delighted you had a wonderful stay at Ledges Hotel. We're glad you found us! It's great to hear you enjoyed the accommodations, atmosphere, service and dining in our restaurant, Glass. We appreciate the recommendation. Thank you for sharing your review.

10/10 優異

Sarah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely property. Enjoyed our stay for one night. Added bonus was the $27 credit for breakfast
於 2023 年 9 月住了 1 晚
Ledges Hotel 於 2023年9月13日的回應
Hi Sarah,We're delighted you had a wonderful stay at Ledges Hotel. It's great to hear you enjoyed the atmosphere and breakfast. Thank you for sharing your review.

10/10 優異

diosdada

於 2023 年 9 月住了 1 晚
Ledges Hotel 於 2023年10月2日的回應
Hi Diosdada,We're glad you enjoyed your stay. Thank you for your review.

10/10 優異

Brad

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great, TV situation could be better Not the most important though
於 2023 年 9 月住了 3 晚
Ledges Hotel 於 2023年9月13日的回應
Hi Brad,We're glad you had a great stay at Ledges Hotel. We appreciate your feedback on the TV. Thank you for sharing your review.

10/10 優異

Susan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Ledges Hotel 於 2023年9月13日的回應
We're thrilled you enjoyed your stay Ledges hotel, Susan. Thank you for your review.

8/10 不錯

William

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Ledges Hotel 於 2023年9月13日的回應
We appreciate your review, William. Thank you.

10/10 優異

Meghan

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Ledges Hotel 於 2023年9月13日的回應
Hi Meghan,We're glad you enjoyed your stay at Ledges Hotel. Thank you for your review.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
The room had a table that could used for working on a computer but no suitable chair. The bathroom was small no counter space--most things have to go on the floor. The shower head aims straight down from the ceiling. That is OK but you must stand under it while turning the water on/off and adjusting the water temperature.
於 2023 年 8 月住了 1 晚
Ledges Hotel 於 2023年9月4日的回應
Hello,We're sorry you found the room too small. There are a variety of room types available including two bedroom suites. If you browse the offerings you may find something more suitable to your needs. We apologize for any inconvenience caused by the rain head shower. Your feedback is important to us, and we'll pass along your comments to our team. Thank you for your review.

10/10 優異

Lois (Lewisburg)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The view is spectacular. But the staff is equally wonderful – very attentive, eager to help and to engage in conversation about the area. We stayed in a one-bedroom suite and it was absolutely wonderful. We will definitely be returning - with friends.
於 2023 年 8 月住了 3 晚
Ledges Hotel 於 2023年8月25日的回應
Hi Lois,We're thrilled you had a wonderful stay at Ledges Hotel. It's great to her you enjoyed the view of the falls, accommodations and service. Thank you for your review. We hope to see you again in Hawley.

10/10 優異

Peter

讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked that it was very quiet after 10pm. Everything about the Ledges was exactly as described online. We also liked that we were able to use their other facilities in the area.
於 2023 年 8 月住了 4 晚
Ledges Hotel 於 2023年8月21日的回應
Hi Peter,We're happy you had a relaxing stay at Ledges Hotel. It's wonderful to hear you enjoyed the atmosphere and took advantage of the facilities at our sister properties. Thank you for your review.

10/10 優異

Domenico

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The sound and beauty of the waterfall. You are right beside it.
於 2023 年 8 月住了 1 晚
Ledges Hotel 於 2023年8月18日的回應
Hi Domenico,We're thrilled you had a relaxing getaway to Ledges Hotel. It's great to hear you enjoyed the location beside the falls and atmosphere. Thank you for your review.

10/10 優異

mary

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Ledges Hotel 於 2023年8月18日的回應
We appreciate your review, Mary! Thank you.

8/10 不錯

SUMBLINA (vestal)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
NICE AMBIENCE,
於 2023 年 8 月住了 2 晚
Ledges Hotel 於 2023年8月18日的回應
Hi Sumblina,We're delighted you enjoyed your stay at Ledges Hotel. Thank you for sharing your review.

4/10 欠佳

Michelle

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
Checked in a bit early and found room ready for my husband and I. Wonderful! Best part of the trip.. Gentlemen behind the desk had a wonderful personality and very kind, and explained the hotel and its amenities, didn’t feel rushed. Loved him! The problem was, my husband and I wanted to take a weekend to relax and unwind in the country…seemed like a place that would be tranquil…there’s waterfalls, nature all around, seclusion from the rest of the town, etc. Each night until 11:30pm-12am, there was loud conversations from the rooms beside us, banging from the room above and to top it off, groups of drunken people leaving the attached restaurant establishment “glass”. Car door slamming … Beds are terrible, pillows are even worst… I requested extra pillows from the women at the front desk and I received an attitude. After two days, I couldn’t wait for morning to pack up and leave. Felt like I was back in my college dorm, and even there I had a better mattress… All I know is that “settlers inn” is a little further up the road, and have stayed there before… should have stayed there for the same price. This hotel was a disappointment…. If you are looking for a place to spend some R&R… not the spot!
於 2023 年 8 月住了 2 晚
Ledges Hotel 於 2023年8月7日的回應
Hi Michelle,We're sorry you were disappointed with your stay at Ledges Hotel. Our apologies if you were disturbed by noise from other guests. Summer weekends do tend to be a bit busier. We regret that you did not have the relaxing getaway you expected. We appreciate your feedback on the pillows and bed and will pass along your comments to our team. Our manager, Terri, is always available if you would like to discuss anything further. Thank you for your review.

4/10 欠佳

Patricia

讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
Disappointing from arrival I was made to feel unwelcome.this is clearly not a hotel that cares about singles. While booked through Expedia at no time was I told the room was 1st floor, small, near both the lobby and overlooking the parking lot even though I called the hotel ahead specifying the need for a quiet room.Parties congregated loudly until well past 11 in the parking lot & the band played nearby well past the allotted time.no staff saw to keep the door btw the lobby& outside dining where the band was closed which may have helped.front desk did not answer when i called about the extended band time. I had to wait at Check in while the attendant not only told the couple ahead of me where to find their room but escorted them and leisurely described the activities.By contrast I was literally shooed away then handed the key and brochure pointed in the direction of my room and though I needed help with my luggage was not provided it. The room was just ok.there is no fridge for snacks.The best part was use of the sister hotels which I wish I had stayed at instead. I was also ignored at the bar during cocktails whilst a couple who came well after me were served immediately. room service doesn't answer. I felt like an afterthought and was given the worst room. overall, a bad experience/ very expensive with hidden fees like 4 "sales tax" items, a room cleaning fee AND resort fee and "settlers donation"
於 2023 年 7 月住了 2 晚
Ledges Hotel 於 2023年7月31日的回應
Hi Patricia,We're very sorry you were disappointed with your stay at Ledges Hotel. Hospitality and service are among our highest priorities, and we regret that we seem to have fallen short in this instance. We apologize you were disturbed by noise from other guests and the music. Blues, Brews and BBQ ends at 9 p.m. When possible, the front desk is happy to provide alternate accommodations upon request. The taxes and fees are listed on our website as well as in your confirmation letter. We're sorry for any miscommunication. Your feedback is important to us, and we'll be sure to pass along your comments to our team. Thank you for sharing your review.

10/10 優異

Richard

於 2023 年 7 月住了 1 晚
Ledges Hotel 於 2023年8月18日的回應
We appreciate your review, Richard. Thank you!

8/10 不錯

Pamela

伴侶同遊
讚好:整潔度和職員與服務
The gorge and dining areas were beautiful! The staff was very friendly and helpful. The suite was a bit worn looking, with limited AC downstairs, upstairs was fine. The rocks going up to the overlook deck seemed a bit unsafe, with loose rocks about. Also, the road leading into the hotel could use some repair. The Glass Bar dining area was beautiful, with scenic views and a great ambiance, but the menu could have additional standard choices. Overall, we enjoyed our stay.
於 2023 年 7 月住了 1 晚
Ledges Hotel 於 2023年7月31日的回應
Hi Pamela,We're glad you enjoyed your stay at Ledges Hotel. It's great to hear you were happy with the setting, service and dining at our restaurant, Glass. We appreciate your feedback on the accommodations, outdoor areas and menu. There are signs along the natural stone path leading to the upper deck asking people to be mindful of their footing as well as a railing for assistance. We apologize for any inconvenience. Thank you for your review. We hope to see you again in Hawley.

10/10 優異

stephen (Los Angeles)

於 2023 年 7 月住了 1 晚
Ledges Hotel 於 2023年8月3日的回應
Hi Stephen,We're glad you enjoyed your stay. Thank you for your review!

6/10 一般

Kara

讚好:職員與服務
不滿:住宿狀況
於 2023 年 6 月住了 1 晚
Ledges Hotel 於 2023年7月7日的回應
Thank you for your review Kara. We appreciate your feedback.

10/10 優異

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Ledges Hotel 於 2023年7月5日的回應
We appreciate your review. Thank you John!