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海倫娜智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
海倫娜智選假日套房酒店 (IHG 旗下酒店)
3170 N Sanders St, Helena, MT

評價

9.2

卓越

10 分評分，優異；523 則評價中有 345 則" "
8 分評分，不錯；523 則評價中有 131 則" "
6 分評分，一般；523 則評價中有 32 則" "
4 分評分，欠佳；523 則評價中有 7 則" "
2 分評分，很差；523 則評價中有 8 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Christie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is a very clean newer hotel. Staff is very friendly and accommodating.
於 2024 年 5 月住了 1 晚
Alishia 於 2024年5月22日的回應
Thank you for taking the time to leave us a review. You have put a smile on our faces.We are delighted to hear that you enjoyed your stay, at our hotel. We strive to provide our guests with high-quality service and hospitality. It is rewarding to know that we have succeeded. We look forward to sharing this feedback with our housekeeping staff. Thank you for your feedback, and we look forward to your next visit.

8/10 不錯

Henry

於 2024 年 4 月住了 1 晚
Alishia 於 2024年5月22日的回應
Thank you for taking the time to leave us a review.We are delighted to hear that you enjoyed your stay, at our hotel. We strive to provide our guests with high-quality service and hospitality. It is rewarding to know that we have succeeded. Thank you for your feedback, and we look forward to your next visit.

8/10 不錯

Courtney

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great spot to stay, would definitely stay again.
於 2024 年 4 月住了 1 晚
Alishia 於 2024年5月22日的回應
Thank you for taking the time to leave us a review.We are delighted to hear that you enjoyed your stay, at our hotel. We strive to provide our guests with high-quality service and hospitality. It is rewarding to know that we have succeeded. Thank you for your feedback, and we look forward to your next visit.

10/10 優異

Mary T.

伴侶同遊
讚好：住宿狀況
Our stay was great. Friendly staff. Super clean rooms. Very nice breakfast room. Good parking. Good location.
於 2024 年 4 月住了 1 晚
Alishia 於 2024年5月22日的回應
Thank you for taking the time to leave us a review.We are delighted to hear that you enjoyed your stay, at our hotel. We strive to provide our guests with high-quality service and hospitality. It is rewarding to know that we have succeeded. I look forward to sharing this with my staff!!Thank you for your feedback, and we look forward to your next visit.

10/10 優異

SHERRI

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and nice.
於 2024 年 4 月住了 2 晚
Alishia 於 2024年5月22日的回應
Thank you for taking the time to leave us a review.We are delighted to hear that you enjoyed your stay, at our hotel. We strive to provide our guests with high-quality service and hospitality. It is rewarding to know that we have succeeded. Thank you for your feedback, and we look forward to your next visit.

10/10 優異

SHAYNE

於 2024 年 4 月住了 3 晚
Alishia 於 2024年5月22日的回應
Thank you for taking the time to leave us a review.We are delighted to hear that you enjoyed your stay, at our hotel. We strive to provide our guests with high-quality service and hospitality. It is rewarding to know that we have succeeded. Thank you for your feedback, and we look forward to your next visit.

10/10 優異

Sherry (Lloydminster)

於 2024 年 4 月住了 1 晚
Alishia 於 2024年5月22日的回應
Thank you for taking the time to leave us a review.We are delighted to hear that you enjoyed your stay, at our hotel. We strive to provide our guests with high-quality service and hospitality. It is rewarding to know that we have succeeded. Thank you for your feedback, and we look forward to your next visit.

10/10 優異

Sara

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, good continental breakfast, and friendly staff!
於 2024 年 4 月住了 1 晚

10/10 優異

Marcella

讚好：整潔度、職員與服務和住宿狀況
Enjoyed my stay
於 2024 年 4 月住了 2 晚
Alishia 於 2024年5月22日的回應
Thank you for taking the time to leave us a review.We are delighted to hear that you enjoyed your stay, at our hotel. We strive to provide our guests with high-quality service and hospitality. It is rewarding to know that we have succeeded. Thank you for your feedback, and we look forward to your next visit.

10/10 優異

JOHN

讚好：整潔度、職員與服務和住宿狀況
Easy highway access
於 2024 年 4 月住了 1 晚

10/10 優異

Mary

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room is very clean and tidy. Lady at the counter was very pleasant and had us quickly checked in.
於 2024 年 4 月住了 1 晚

10/10 優異

Karen

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely two night stay!
於 2024 年 4 月住了 2 晚

10/10 優異

angela

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Kim

讚好：整潔度、職員與服務和住宿狀況
Very clean and quiet. Would stay again.
於 2024 年 4 月住了 1 晚

10/10 優異

Kim

讚好：住宿狀況
Very comfortable stay
於 2024 年 4 月住了 1 晚

10/10 優異

Doreen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Dorothy

家人同遊
Clean, comfortable, updated.. very good breakfast
於 2024 年 3 月住了 1 晚

10/10 優異

Alexander

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a really nice stay
於 2024 年 3 月住了 1 晚

8/10 不錯

Valerie

於 2024 年 3 月住了 1 晚

6/10 一般

Jillian

家人同遊
讚好：整潔度
不滿：設施服務
Very disappointed that the pool was out of service. I know things happen but we booked this hotel specifically for the pool and hot tub for the kids to swim. Extremely upset that it was not working and the hotel desk clerk seemed to not care at all. There should be some sort of compensation given beings jor all the amenities were available
於 2024 年 3 月住了 1 晚

10/10 優異

Blake

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bed and Pillows were actually comfortable. Bathroom was clean and the shower had good water pressure.
於 2024 年 3 月住了 1 晚

10/10 優異

Brandy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Amanda (Kalispell)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Tammy

讚好：整潔度、職員與服務和住宿狀況
nice
於 2024 年 3 月住了 1 晚

10/10 優異

Dan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They were having a pool party for kids... but once in our room we didnt hear a thing. Blinds were heavy and didnt let in any light at all. We were on the 3rd floor. Breakfast was.decent, but not extraordinary.
於 2024 年 3 月住了 2 晚

10/10 優異

Brendan

於 2024 年 3 月住了 4 晚

8/10 不錯

Darren

商務旅客
General spaces needed some cleaning but overall the rooms were fine
於 2024 年 3 月住了 2 晚

2/10 很差

Christina

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
I don't know how this place has any positive reviews. I've stayed at various hotels around the state every other weekend over the last 10 years, for either work or kids sports travel, and I've never had as difficult of an experience I've had with this hotel. I arrived late on a Friday night with one very sick child and another who needed to catch an early morning ride with a friend to make it to a basketball tournament in Bozeman. I asked if they could give my daughter access to dry cereal or something else that was easy to give us....before she was picked up in the morning (10 minutes before their breakfast formally opened), and this request was refused. Then, 3 weeks later, I came across an unexplainable $250 fee while looking over my bill. I called today to inquire about it, and they claimed it was a pet cleaning fee because they found "dog toys" and "dog hair" in the room. Not only do I not even own any dogs that shed, the non-shedding dogs I own were at home with a pet sitter, which I have proof of. I called 3 times today to try to explain that there was no way I had a dog in that room and I was hung up on each time. The third time, I was told they were going to call the police, so I called the police myself. The police officer has been helpful, and I'll continue to pursue this issue, but I hope no one else has to waste their time or lose their money by taking a chance at staying here.
於 2024 年 2 月住了 1 晚

10/10 優異

mollie

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice Hotel, Modern, updated, and clean!
於 2024 年 3 月住了 1 晚

10/10 優異

Trina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Jamey

讚好：職員與服務和住宿狀況
不滿：整潔度
於 2024 年 2 月住了 1 晚

8/10 不錯

Heather

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location is wonderful. It's near some shopping And the interstate
於 2024 年 2 月住了 1 晚

10/10 優異

Jonathan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 2 月住了 1 晚

10/10 優異

Paul

讚好：整潔度、職員與服務、設施服務和住宿狀況
-
於 2024 年 2 月住了 1 晚

10/10 優異

Leeroy

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Always a nice clean simple hotel. Its exactly what you would expect from a hotel every single time we have stayed there. Which is perfect.
於 2023 年 12 月住了 1 晚

10/10 優異

Gavin

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I honestly was impressed by everything about it. Front desk staff was likeable and friendly, the rooms were spotless and the breakfast was high quality. Hot tub could have been cleaner but, it wasn't terrible. Pizza Ranch, Target and Albertsons are all a block a way.
於 2024 年 2 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly, clean, comfortable beds, great breakfast
於 2024 年 2 月住了 1 晚

10/10 優異

Myron

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

shelley

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was SUPER clean and bed was comfortable. Great staff.
於 2024 年 2 月住了 1 晚
Alishia 於 2024年2月14日的回應
We appreciated you taking the time to give us feedback, about the hotel.I am delighted to learn that you enjoyed your stay, and the staff. We look forward to your return!

10/10 優異

Mary

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Would stay here again
Very comfortable, friendly and helpful staff. Best breakfast ever!
Had snowed and was beautiful!
於 2024 年 2 月住了 1 晚
Alishia 於 2024年2月14日的回應
We appreciate you taking the time to give us feedback.I am also delighted to know that you enjoyed your stay, and out staff.We work extremely hard to give our guests the best experience possible. We look forward to seeing you in the future!

10/10 優異

Genovese

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location--was a little noisy as we were on the 1st floor
於 2024 年 1 月住了 2 晚
Alishia 於 2024年2月14日的回應
We appreciate you taking the time to give us feedback.I am also delighted to know that you enjoyed your stay, and out staff.We work extremely hard to give our guests the best experience possible. We look forward to seeing you in the future!

10/10 優異

pasquale

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to restaurants
於 2024 年 1 月住了 1 晚

8/10 不錯

Dean

於 2024 年 1 月住了 1 晚

6/10 一般

Michael

於 2024 年 1 月住了 1 晚

10/10 優異

Elizabeth (Great Falls)

於 2024 年 1 月住了 1 晚

10/10 優異

Mark

於 2024 年 1 月住了 1 晚

10/10 優異

pasquale

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Jeffrey (Bozeman)

於 2024 年 1 月住了 1 晚

10/10 優異

Keli

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was easy to get to and a lot of parking space. The stay was quiet inside and outside the hotel.
於 2024 年 1 月住了 1 晚
Alishia 於 2024年2月14日的回應
We appreciate you taking the time to give us feedback.I am also delighted to know that you enjoyed your stay, and out staff.We work extremely hard to give our guests the best experience possible. We look forward to seeing you in the future!

10/10 優異

Jack

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚