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豪華維斯塔酒店的評價

2.5 out of 5
豪華維斯塔酒店
11597 Scott Hwy, Helenwood, TN

評價

8.6

優異

10 分評分，優異；188 則評價中有 92 則" "
8 分評分，不錯；188 則評價中有 64 則" "
6 分評分，一般；188 則評價中有 17 則" "
4 分評分，欠佳；188 則評價中有 12 則" "
2 分評分，很差；188 則評價中有 3 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

7.6/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Alex

讚好：整潔度、職員與服務和住宿狀況
Is a nice and quiet place. Is well kept.
於 2024 年 3 月住了 1 晚
Donna 於 2024年4月1日的回應
Thank you !

10/10 優異

Vincent

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Donna 於 2024年4月1日的回應
Thank you !

10/10 優異

Jason

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel in town
Staff was polite and attentive.
於 2023 年 11 月住了 1 晚
Donna 於 2023年12月18日的回應
Thank you

6/10 一般

Noel and Rhonda

伴侶同遊
不滿：住宿狀況
The breakfast was slightly above average. The noise level was way too much. The cost was way above what was received. Very disappointed.
於 2023 年 10 月住了 1 晚
Donna 於 2023年11月1日的回應
Thank You

8/10 不錯

Stanley

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Decent motel near the beautiful Big South Fork. Staff wee nice. Breakfast sparse.
於 2023 年 10 月住了 2 晚
Donna 於 2023年10月27日的回應
Thank you

8/10 不錯

Greg

讚好：整潔度、職員與服務和設施服務
Refrigerator in the room was loud --
於 2023 年 10 月住了 1 晚
Donna 於 2023年10月27日的回應
Thank you !

8/10 不錯

Monetta

家人同遊
讚好：職員與服務和客房舒適度
不滿：整潔度和住宿狀況
於 2023 年 9 月住了 2 晚
Donna 於 2023年9月22日的回應
Thank you !

10/10 優異

Jennifer

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
8 of us came from Illinois to ride Brimstone. The hotel was clean, shower pressure amazing, and staff very sweet. We had the 2nd floor breezeway between all 4 rooms so we could set up our blackstone and a small table to cook nightly. It was absolute perfect and would highly recommend.
於 2023 年 9 月住了 3 晚
Donna 於 2023年9月22日的回應
Thank You . We're glad you enjoyed your stay !

2/10 很差

Todd (Adams)

家人同遊
不滿：整潔度、職員與服務和住宿狀況
ANTZ in the beds!!! Flooded guestrooms! Nasty condition! Needs renovations badly!! No refunds even when showed all the video of BIG ANTZZZZ in beds!!
於 2023 年 7 月住了 1 晚
Donna 於 2023年7月28日的回應
Thank you for your feedback

4/10 欠佳

candace

讚好：職員與服務
不滿：整潔度
於 2023 年 6 月住了 1 晚
Donna 於 2023年7月28日的回應
Thank you

10/10 優異

Pamela

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Donna 於 2023年7月28日的回應
Thank you !

4/10 欠佳

Steven

伴侶同遊
不滿：住宿狀況
The breakfast was absolutely the worst. Not enough for the two of us, let alone everyone else. The cereal was stale. Sausage was dry. I'm handicapped and we were put on the 2nd floor with no elevator. One ice machine and it's on the bottom floor. To use the deadbolt lock,the door had to be 1/4 inch open. The trash was emptied and the towels were replaced but nothing else was cleaned when we stayed there. The toilet had to be flushed 2 or more times to flush or remove the top and pull the lever yourself all the way up. One of the top two worst motels I've ever stayed at
於 2023 年 5 月住了 3 晚

10/10 優異

Andy

讚好：整潔度、職員與服務和住宿狀況
Close to riding area
於 2023 年 5 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿：職員與服務和住宿狀況
I wanted to watch a few minutes of the news before going to bed and discovered the TV only had lying Fox New. No other options. Very few TV channels at all. The hotel is rather run down and worth about half of what they charge. The only drink concessions are in the lobby which is closed and locked at 9PM. If you want something other than tap water, you're out of luck.
於 2023 年 5 月住了 1 晚

8/10 不錯

William

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚
Donna 於 2023年5月10日的回應
Thank you

8/10 不錯

Bruce

讚好：整潔度、設施服務和住宿狀況
於 2023 年 4 月住了 1 晚

8/10 不錯

Todd

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Don't count on the breakfast. It is pretty much a joke.
於 2023 年 4 月住了 3 晚
Donna 於 2023年5月8日的回應
Thank you for your feedback

2/10 很差

Crystal

不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Donna 於 2023年5月8日的回應
Thank you for your feedback

8/10 不錯

Kevin

讚好：整潔度、職員與服務和住宿狀況
The beds was uncomfortable
於 2023 年 3 月住了 1 晚
Donna 於 2023年5月8日的回應
Thank you

10/10 優異

Charlene

於 2022 年 10 月住了 4 晚
Donna 於 2022年11月8日的回應
Thank you .

8/10 不錯

Sandra

於 2022 年 9 月住了 3 晚
Donna 於 2022年11月8日的回應
Thank you .

8/10 不錯

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great little property near Big South Fork National Recreation Area. Staff was great. Very clean.
於 2022 年 9 月住了 1 晚
Donna 於 2022年9月20日的回應
Thank You !

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚
Donna 於 2022年9月20日的回應
Thank You !

10/10 優異

Joseph

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚
Donna 於 2022年9月20日的回應
Thank You !

10/10 優異

Jack

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice quiet and near Big South Fork.
於 2022 年 9 月住了 2 晚
Donna 於 2022年9月20日的回應
Thank You !

10/10 優異

Flordalyris

於 2022 年 9 月住了 1 晚
Donna 於 2022年9月8日的回應
Thank you !

10/10 優異

Kevin (Summerfield)

讚好：職員與服務
於 2022 年 8 月住了 3 晚

8/10 不錯

Stacy

家人同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Had a nice hot breakfast clean rooms, nice pool convenient location. Allowed dogs however expedia listed dog fee as $15 it was actually $20.
於 2022 年 7 月住了 1 晚
Donna 於 2022年8月31日的回應
Thank you

10/10 優異

Rita

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
nice and quiet friendly staff room promptly cleaned each day (stayed five days) breakfast available
於 2022 年 6 月住了 5 晚
Donna 於 2022年7月8日的回應
Thank you ! We are so happy you enjoyed your stay and look forward to seeing you again.

10/10 優異

Dennis

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 6 月住了 1 晚

8/10 不錯

Mark

於 2022 年 6 月住了 1 晚

8/10 不錯

Felicia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We like how safe it felt and easy to get in and out of.
於 2022 年 6 月住了 1 晚
Donna 於 2022年6月17日的回應
Thank you.

10/10 優異

Matthew

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Very clean room and staff was friendly. We stayed 1 night to be closer to Huntsville which was 3 miles from hotel. We will be returning when we come back in a few months.
於 2022 年 5 月住了 1 晚
Donna 於 2022年6月24日的回應
Thank You ! We look forward to seeing you again.

8/10 不錯

Tracy

於 2022 年 5 月住了 1 晚

4/10 欠佳

Sandra

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
This hotel is run down. Several pepper I went with stayed in different rooms and they were all
於 2022 年 5 月住了 2 晚

10/10 優異

Crystal

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very nice and quiet to it was a good place
於 2022 年 4 月住了 1 晚
Donna 於 2022年5月2日的回應
Thank you for taking time to review and for choosing to stay with us. We look forward to seeing you again

10/10 優異

amit

於 2022 年 4 月住了 1 晚
Donna 於 2022年4月18日的回應
Thank You

10/10 優異

Lisa

於 2022 年 3 月住了 2 晚
Donna 於 2022年4月4日的回應
Thank You . We look forward to seeing you again.

10/10 優異

Steven

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice staff, clean room and great value
於 2022 年 3 月住了 1 晚
Donna 於 2022年4月4日的回應
Thank You. We enjoyed having you.

6/10 一般

James

伴侶同遊
讚好：職員與服務
This place is conveniently located close to brimstone rec. area. The rooms were ok, the beds were small but comfortable, and the breakfast was ok at best. The room could use a deep clean and the towels were brown. Overall i was pleased and plan to stay there again.....
於 2022 年 3 月住了 2 晚
Donna 於 2022年3月10日的回應
Thank you

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
The staff were great! I have no complaints. We would stay here again!
於 2022 年 1 月住了 1 晚
Donna 於 2022年1月5日的回應
Thank you !

10/10 優異

Amy

於 2021 年 12 月住了 1 晚
Donna 於 2021年12月15日的回應
Thank you

10/10 優異

Braxton

於 2021 年 12 月住了 1 晚

8/10 不錯

Dean

於 2021 年 11 月住了 1 晚

10/10 優異

Edward

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good staff was very helpful and friendly!!!
於 2021 年 10 月住了 3 晚
Donna 於 2021年11月2日的回應
Thank You

10/10 優異

Jodie D

於 2021 年 10 月住了 2 晚

10/10 優異

Caleb

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommended
The staff was excellent. They really took care in their guests. It was very clean and the beds were nice. If we have to go back to this little town this is where we will stay.
於 2021 年 10 月住了 1 晚
Donna 於 2021年11月2日的回應
Thank You

4/10 欠佳

Charles (Greenbrier)

伴侶同遊, 商務旅客
不滿：整潔度和設施服務
The room was average. 2 out of 4 towels were stained yellow. Bed was decent. Didn't see any bugs or anything alarming inside other than towels & mini fridge semi cold. Ok room for someone just passing through or needing a last minute stay. Younger lady who checked us in late at night was very, very rude. She seemed annoyed that we were even there. People walking around behind the motel and walking in the tree line kept us up all night. One of them tried to enter our truck, messed with trailer straps, making racket all night. We reported this to the manager at check out who was very nice & apologetic. The young female staff stood there glaring at us while the manager tried to rectify our situation by offering a free night stay next time we're out there. Hopefully next time will be more pleasant. The manager lady did seem like she wanted to make things right due to all the trouble we had.
於 2021 年 10 月住了 1 晚
Donna 於 2021年11月2日的回應
Thank You for your feedback

8/10 不錯

Frank

家人同遊
讚好：職員與服務和住宿狀況
Need someone to answer phones when lobby is closed..
於 2021 年 8 月住了 2 晚
Donna 於 2021年11月2日的回應
Thank You

10/10 優異

Krysta

於 2021 年 10 月住了 2 晚