大型雪櫃/冰箱、微波爐、焗爐、爐具

基萬塔桑拿機場海西之家酒店的評價

3 out of 5

評價

8.0

很好

10 分評分,優異;15 則評價中有 6 則" "
8 分評分,不錯;15 則評價中有 5 則" "
6 分評分,一般;15 則評價中有 1 則" "
4 分評分,欠佳;15 則評價中有 3 則" "
2 分評分,很差;15 則評價中有 0 則" "

7.8/10 

整潔度

7.4/10 

職員與服務

8.0/10 

設施服務

7.6/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

Gerhard

於 2023 年 8 月住了 2 晚
Päivi & Hiisi Homies 於 2023年8月23日的回應
Hi Gerhard,Thank you for your amazing feedback. I hope you enjoyed your homely apartment and that you had a great visit in Vantaa. Have a wonderful autumn and welcome back again any time!

10/10 優異

Virve

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Almost like home, easy to set in.
於 2023 年 7 月住了 2 晚
Päivi & Hiisi Homies 於 2023年8月3日的回應
Hi Virve,Thank you for your amazing feedback. Great to hear that your temporary home stay was almost like staying at home and that it was easy to settle in, since we strive for a feeling that our homely apartment is the guests second home and this is the best feedback for us, we appreciate it. Have a lovely summer and welcome back again!

10/10 優異

真實旅客

讚好:整潔度、設施服務和住宿狀況
於 2019 年 11 月住了 2 晚
Päivi H 於 2019年12月4日的回應
Hei! Kiitos palautteestasi! Mahtavaa, että viihdyit erinomaisesti Hiisi Homes Sauna Airportissa! Tervetuloa uudemman kerran asustelemaan Hiisi Homesin tilapäiskodeissa! Ystävällisin terveisin, Päivi H Asukaspalvelupäällikkö, Hiisi Homes

4/10 欠佳

真實旅客

商務旅客
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Päivi H 於 2019年12月4日的回應
Hei! Kiitos palautteestasi! Olisi mukava kuulla, kuinka asuminen meni sinulla Hiisi Homes Sauna Airportissa. Jos haluat voit laittaa meille asiasta viestiä ja palaamme mielellämme asiaan! Tervetuloa uudemman kerran Hiisi Homesille! Mukavaa talven jatkoa! Ystävällisin terveisin, Päivi H Asukaspalvelupäällikkö Hiisi Homes

10/10 優異

Kimmo

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
Juhana 於 2019年10月3日的回應
Kiitos palautteestasi! Hienoa kuulla, että Hiiteen painuminen oli mieluisa kokemus!

4/10 欠佳

真實旅客

不滿:職員與服務和設施服務
先方のメール確認不足で深夜到着時に泊まれないというハプニングありました。こちらのコミュニケーション不足も否めませんが、ホテル側の対応にはがっかりしました。しかし後日オーナー側と話しをしたところ、半分は返金されたので、その対応については納得できると感じました。
於 2019 年 2 月住了 2 晚
Päivi & Hiisi Homies 於 2022年10月19日的回應
Hi,Thank you for your feedback! Our apologies for not receiving the reservation confirmation and thank you for contacting us about the situation so that we were able to come up with a good solution. Thank you for your cooperation and welcome some other time to stay at our temporary homes!

10/10 優異

Teemu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
Puupää Markus 於 2019年4月22日的回應
Iso kiitos arviostasi Teemu. Tervetuloa toistekin painumaan Hiiteen!

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Viinilasit olisi kivat ja makuuhuoneeseen yölamppu
於 2019 年 2 月住了 1 晚
Päivi H 於 2020年3月6日的回應
Hei! Kiitos palautteestasi! Todella hyviä ehdotuksia, laitan palautteen ehdottomasti eteenpäin. Todella kiva, että viihdyit Hiisi Homes Vantaa Sauna Airport Tilapäiskodissasi! Tervetuloa uudemman kerran Hiisi Homesille! Ystävällisin terveisin, Päivi H Asukaspalvelupäällikkö Hiisi Homes

8/10 不錯

Tony

讚好:整潔度和住宿狀況
average
very small beds. Someone was in my parking space, so I had to drive around trying to find somewhere to park
於 2018 年 10 月住了 1 晚
Päivi & Hiisi Homies 於 2022年10月19日的回應
Hi Tony,Thank you for your feedback! Our apologies if the apartment beds did not meet your expectations and if someone wrongly parked their car to your apartment's parking spot. Please note that we have a 24/7 reachable host service and our lovely hosts are happy to help our guests in any matter and for example change the apartment for the guest to another apartment and contact the wrongly parked car owner if we have the car's registration number. Our aim is to help our guests straight away during their stay and make sure that the guest's stay in easy and easygoing. I hope that overall you enjoyed you stay at your temporary home. Welcome back again!

10/10 優異

Matt (Washington State, USA)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The space was clean, spacious, quiet, and had lots of amenities. Close to The HEL airport, and was easy to check into. Quickly responded to my emails and had clear instructions for check-in and check-out.
於 2018 年 9 月住了 1 晚
Päivi & Hiisi Homies 於 2022年10月19日的回應
Hi Matt,Thank you for your amazing feedback! Welcome back again any time!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly and approachable staff who respond promptly. Recommended
於 2018 年 6 月住了 1 晚
Hiisi Host Elli 於 2018年6月19日的回應
Than you for staying with us. We hope to welcome you back sometime! :)

4/10 欠佳

真實旅客

不滿:整潔度、住宿狀況和客房舒適度
Dirty floors entire apartment, slippery shower (my mom almost fell). no rug in the bathroom, smelly and very warm temperature, unable to air out due to closed balcony windows.
於 2018 年 6 月住了 1 晚
Hiisi Host Elli 於 2018年6月19日的回應
I am sorry to hear about your unfortunate experience. We appreciate your feedback and hope you do give us a chance to make it right! Clean apartments and fresh air is something we take very seriously. We apologize that our service did not satisfy your expectations. Unfortunately apartment was warm due to unexpected heatwave in Finland. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with Hiisi Homes. We have also responded you privately.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 2 晚
Elli 於 2018年6月12日的回應
Thank you for your feedback! :)

8/10 不錯

Patrik

讚好:職員與服務和客房舒適度
One night
Close to jumbo shopping center, own parking place and a sauna in the bath room. Not so clean.
於 2018 年 6 月住了 1 晚
Elli 於 2018年6月12日的回應
Thank you Patrik! We are more than happy to hear suggestions of how to improve our cleanliness in the future. Was there something spesific that wasn't properly cleaned? Your feedback is valuable to us. Thank you in advance and we hope to see again as our guest! :)

6/10 一般

Antony

於 2018 年 5 月住了 2 晚
Host Markus 於 2018年6月6日的回應
Hi Antony! Thanks for your review. We'd love to hear more in order to improve our service. Hope to hear from you. Markus