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赫爾辛基西羅霍拉赫蒂假日酒店 (IHG 旗下酒店)的評價

4 out of 5
赫爾辛基西羅霍拉赫蒂假日酒店 (IHG 旗下酒店)
Sulhasenkuja 3, Helsinki

評價

8.8

優異

10 分評分，優異；1000 則評價中有 421 則" "
8 分評分，不錯；1000 則評價中有 485 則" "
6 分評分，一般；1000 則評價中有 74 則" "
4 分評分，欠佳；1000 則評價中有 17 則" "
2 分評分，很差；1000 則評價中有 3 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Pok Bun Bernard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
悠閒舒適自駕遊
非常感謝Holiday Inn的精心安排，為我和妻子的蜜月旅行加分。酒店員工非常友善，房間寬敞舒適，設施足夠，早餐亦非常美味。下次到訪必定再會選擇！悠閒舒適自駕遊
於 2020 年 2 月住了 2 晚
Armi Hatakka, general manager 於 2020年2月24日的回應
Dear guest Pok Bun Bernard, Thank you for your stay and for your most kind recommendations. What a great joy this is to all of us to hear that you really enjoyed your stay with us this time. I'm so happy to thank all our team members for you as well. Warm welcome back again. Kindest regards,

6/10 一般

TIN HANG

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚
Armi Hatakka, general manager 於 2020年2月16日的回應
Dear guest Tin Hang, thank you for your stay and for your feedback. I'm so sorry to hear that we did not meet all your expectations this time. Hoping to serve better in the future. Warm welcome back again. Kindest regards,

10/10 優異

Cynthia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Armi Hatakka, general manager 於 2019年10月14日的回應
Dear guest Cynthia, thank you for your stay and for your most kind feedback which I'm happy to share with our team members as well for you. Warm welcome back again. Kindest regards,

10/10 優異

CHUN MIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
Armi Hatakka, general manager 於 2019年9月12日的回應
Dear guest CHUN MIN, Thank you for your stay and for your wonderful feedback.I'm so happy to thank all our team members for you as well. Warm welcome back again soon. Kindest regards,

10/10 優異

Cynthia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
Armi Hatakka, GM 於 2019年4月5日的回應
Dear valued guest Cynthia, Thank you for your stay and for your wonderful feedback. It is such a great pleasure to thank all our staff members for you as well. Warm welcome back again soon. Kindest regards,

10/10 優異

Yu (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
鄰近電車站和地鐵站只需5、6分鐘路程，交通非常方便。因每日要前去看賽事，要早起晚歸，方便的交通和就近有大型超市都帶來好多便利。
於 2018 年 10 月住了 5 晚
Armi Hatakka, general manager 於 2018年11月7日的回應
Dear valued guest Yu, Thank you for your stay and for your very kind feedback. Warm welcome back again. Kindest regards,

10/10 優異

Eliza

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and spacious. The breakfast is extremely marvellous, in terms of the quantity and quality, and also the time. The location is a bit away from the busy centre, leading to a quiet environment for us to rest, but still very convenient since it can be easily reached by metro.
於 2018 年 5 月住了 2 晚
Armi Hatakka, General Manager 於 2018年6月12日的回應
Dear valued guest Eliza, Thank you for your stay and for your fabulous feedback. I'm truly happy to thank all our staff members for you as well. Welcome back again soon. Kindest regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
干净
比较好的酒店，出差很好的选择，同事都喜欢！！！！！！！！！！如果还有下一次，秘继续订购 ！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！
於 2018 年 4 月住了 1 晚
Armi Hatakka 於 2018年4月17日的回應
Dear valued guest, Thank you for your very kind feedback. It's been a great pleasure to thank all our staff members for you as well. Welcome back again soon. Kindest regards, Armi Hatakka General Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I thought the photo of hotel room shown in Expedia is not real. It's smaller than I saw as photo shown. However,the hotel is clean and comfortable. The staff is very nice and helpful.
Armi Hatakka, GM 於 2017年5月29日的回應
Dear valued guest, Thank you for your stay and for your kind. All photos are real and all rooms are of size 21m2. I do apologize that we did not meet your expectations though. I do thank of pointing out the great job our staff has done and I'm happy to thank them for you. Welcome back again soon. Kindest regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

小草

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
这假日酒店很好，地点也很方便。前台服务也好。早餐非常丰富。下次会再住
Patrick 於 2016年1月23日的回應
Dear 小草, Thank you for your giving us a five star review. I am pleased that you enjoyed your stay with us. We look forward to seeing you again on another trip to Helsinki. Best regards: Annika Kotilainen Front Office Manager

8/10 不錯

FEI (Singapore)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A city u will fall in love with
Hotel located slightly but far from the town area, abt 15 mins walk to the town center and 20 mins walk to the rock church. Nonetheless the city itself is absolutely enjoyable with fabulous scenery and helpful people. Super convenient with 2 supermarkets just right opposit the hotel, excellent!!
Patrick 於 2015年9月5日的回應
Dear FEI, Thank you very much for taking the time to share your comments online. I am glad to know that you enjoyed your stay with us, helpful people and our city. I hope that you give us the opportunity to welcome you back to Holiday Inn Helsinki West Ruoholahti in the near future! Best regards: Annika Kotilainen Front Office Manager

8/10 不錯

King Hang (HONG KONg)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
GOOD CONDITION
The breakfast is a little bit expensive in the hotel. And it is far away from the central rail station. But the others are quite good.

6/10 一般

Isweet (Hk)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall is good just the location is far from city！

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

etienne Baptiste

於 2024 年 2 月住了 4 晚
Armi Hatakka, general manager 於 2024年4月2日的回應
Dear guest etienne Baptiste, Thank you for your stay and for your very fine review as well. I'm so happy to thank all our team members for you too. Warm welcome back again. Kind regards,

10/10 優異

Henna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Suvi

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Armi Hatakka, hotellinjohtaja 於 2023年12月13日的回應
Hyvä vieraamme Suvi, lämmin kiitos vierailustanne sekä hienosta arvioistanne sitä koskien. Lämpimästi tervetuloa myös uudelleen. Ystävällisin terveisin,

10/10 優異

Giovanni

讚好：整潔度、職員與服務、設施服務和住宿狀況
Buon albergo con una bella vista sulla baia e nessun difetto degno di nota. Posizione un po' defilata, ma il centro è comunque facilmente accessibile con una passeggiata di 15 minuti o con una fermata di metro a pochi passi dall'hotel.
於 2023 年 11 月住了 1 晚
Armi Hatakka, general manager 於 2023年11月27日的回應
Dear guest Giovanni, Thank you for your stay and for your most kind and wonderful feedback as well. I'm truly happy to thank all our team members for you too. Warm welcome back again. Kind regards,

6/10 一般

Nicklas

商務旅客
讚好：整潔度
不滿：客房舒適度
於 2023 年 11 月住了 1 晚
Armi Hatakka, general manager 於 2023年11月22日的回應
Dear guest Nicklas, Thank you for your stay and for your valuable review as well. I do apologize that we did not meet all your expectations this time. You are welcome to share your valued opinion during your stay as well and we'll do the best we can in order to make it right. Hoping you'll visit us again some time. Warm welcome. Kind regards,

10/10 優異

Leonardo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
Armi Hatakka, general manager 於 2023年11月12日的回應
Dear guest Leonardo, Thank you so much for your stay and for your wonderful review as well showing how much you appreciate the staff and their service. I'm truly happy to share the great news with all our team members as well and thank them for you. Warm welcome back again. Kind regards,

10/10 優異

Sofia

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Armi Hatakka, general manager 於 2023年10月31日的回應
Dear guest Sofia, Thank you for your stay and for your most kind review as well showing how much you have enjoyed your stay here with us. I'm truly happy to thank all our team members for you too and make their day. Warm welcome back again. Kind regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Armi Hatakka, general manager 於 2023年10月30日的回應
Dear guest, thank you for your stay and for your wonderful review showing how much you have enjoyed your stay this time. I'm so delighted to share this with our team members as well in order to thank them all for you too. Warm welcome back again. Kind regards,

10/10 優異

Tomas

於 2023 年 10 月住了 1 晚
Armi Hatakka, general manager 於 2023年10月30日的回應
Dear guest Tomas, Thank you for your stay and for your utmost wonderful review as well. I'm so happy to share this with our team members as well and thank them for you. Warm welcome back again. Kind regards,

6/10 一般

真實旅客

讚好：客房舒適度
不滿：整潔度和住宿狀況
Homeinen kylpyhuone
Makuuhuone oli siisti, sänky mukava ja rauhallinen. Kylpyhuoneessa oli kuitenkin havaittavissa hometta saumoissa ja aamupala ei millään mittarilla ollut 20€ arvoinen.
於 2023 年 10 月住了 1 晚
Armi Hatakka, hotellinjohtaja 於 2023年10月23日的回應
Hyvä vieraamme, lämmin kiitos vierailustanne sekä todella arvokkaasta palautteestanne toimintamme parantamiseksi jatkossa. Olen todella hyvin pahoillani ja pyydän anteeksi kokemaanne. Olen jo tänään ryhtynyt toimiin kerroshoitomme ja huoltomme kanssa tilanteen korjaamiseksi nyt ja tulevaisuudessa. Vaihdamme huoneen mieluusti aina toiseen, mikäli eme pysty korjaamaan tilannetta samoin tein. Tarjoamme aamiaisen noutopöydässämme yli 100 eri tuotetta mm. gluteenittominkin vaihtoehdoin ja onkin harmillista, ettemme kohdanneet odotuksianne tällä kertaa. Toivottavasti voitte antaa meille vielä tämän kerran kokemuksenne anteeksi ja saapua vieraaksemme uudelleenkin. Kiitollisin ja ystävällisin terveisin,

10/10 優異

Ester (Kuopio)

讚好：整潔度、職員與服務和住宿狀況
Ok
於 2023 年 10 月住了 1 晚
Armi Hatakka, general manager 於 2023年10月22日的回應
Dear guest Ester, Thank you for your stay and for your most kind review as well. Warm welcome back again. Kind regards,

10/10 優異

Matthias

讚好：住宿狀況
Schönes Hotel, etwas außerhalb. Zimmer und Frühstück top! Service nett und hilfsbereit. Fussläufig ist ein Park, ein Supermarkt und die Metro zu erreichen. Ich komme gerne wieder!
於 2023 年 10 月住了 4 晚
Armi Hatakka, general manager 於 2023年10月17日的回應
Dear guest Matthias, Thank you for your stay and for your really wonderful feedback as well showing how much you enjoyed your stay at our hotel and in the surrounding area by the sea front as well. I'm so very happy to thank all our team members for you too. Warm welcome back again. Kind regards,

8/10 不錯

Emmanouil

讚好：職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚
Armi Hatakka, general manager 於 2023年10月15日的回應
Dear guest Emmanouil, Thank you for your stay and for your very kind review as well. Warm welcome back again. Kind regards,

10/10 優異

Western Power

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
침대도 편안하고 기대했던 것보다 좋습니다. 시티센터와는 조금 거리가 있지만 걸어다닐만합니다.
於 2023 年 9 月住了 4 晚
Armi Hatakka, general manager 於 2023年10月12日的回應
Dear guest Western Power, Thank you so much for your stay and for your most kind feedback too. I'm truly happy to thank all our team members for you as well. Warm welcome back again. Kind regards,

10/10 優異

Jannik (Koblenz)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Armi Hatakka, general manager 於 2023年10月12日的回應
Dear guest Jannik, Thank you for your stay and for your wonderful review which I'm so happy to share with all our team members as well and thank them for you. Warm welcome back again. Kind regards,

6/10 一般

Kristian

於 2023 年 9 月住了 1 晚
Armi Hatakka, general manager 於 2023年10月30日的回應
Dear guest Kristian, Thank you for your stay and for your important review as well. I'm so sorry to see that we did not meet all your expectations this time. Hoping you'll visit us again and we'll do the best we can to provide you the best possible stay experience. Sincerely,

10/10 優異

Kari

於 2023 年 9 月住了 1 晚
Armi Hatakka, hotellinjohtaja 於 2023年10月6日的回應
Hyvä vieraamme Kari, lämmin kiitos vierailustanne ja todella upeasta arviostanne sitä koskien osoittaen, kuinka paljon nautitte palveluistamme sekä henkilökuntamme ammattitaidosta. Olen todella iloinen saadessani kiittää koko upeaa tiimiämme puolestanne. Lämpimästi tervetuloa uudelleen. Kiitollisin ja ystävällisin terveisin,

10/10 優異

Tuomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I like the hotel. Nice spacious rooms, good pillows and beds. Quiet. Easy parking access and good breakfast
於 2023 年 9 月住了 2 晚
Armi Hatakka, general manager 於 2023年10月1日的回應
Dear guest Tuomas, Thank you for your stay and for your utmost wonderful feedback as well showing how much you value the service and the services provided this time. I'm so very proud and honored to thank all our team members as well for you. Warm welcome back again. Kindest regards,

10/10 優異

Katja

於 2023 年 9 月住了 3 晚
Armi Hatakka, hotellinjohtaja 於 2023年10月1日的回應
Hyvä vieraamme Katja, lämmin kiitos teille vierailustanne luonamme sekä loistoarviostanne sitä koskien. Olen todella iloinen ja onnellinen nähdessäni, kuinka hyvin olette viihtyneet luonamme ja saankin suuren ilon kiittää koko tiimiämme puolestanne ja iloita yhdessä heidän kanssaan tästä myös. Lämpimästi tervetuloa myös uudelleen. Ystävällisin terveisin,

10/10 優異

Maria

於 2023 年 9 月住了 1 晚
Armi Hatakka, general manager 於 2023年10月1日的回應
Dear guest Maria, thank you for your stay and for your amazing review as well showing how much you have enjoyed your stay this time. I'm so honored to thank all our team members for you too and make their day. Warm welcome back again. Kind regards,

10/10 優異

Sandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel with amazing breakfast! A short metro ride from the city but easily accessible.
於 2023 年 9 月住了 3 晚
Armi Hatakka, general manager 於 2023年9月24日的回應
Dear guest Sandra, Thank you for your stay and for your wonderful review as well. I'm so happy to share your regards to all our team members as well in order to thank them all for you. Warm welcome back again. Kind regards,

10/10 優異

Jussi

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Viihtyisä hotelli
於 2023 年 9 月住了 1 晚
Armi Hatakka, hotellinjohtaja 於 2023年9月24日的回應
Hyvä vieraamme Jussi, lämmin kiitos teille vierailustanne sekä todella upeasta kiitoksestanne meille, joka minulla on suuri ilo jakaa koko tiimimme kanssa täällä. Toivottavasti saamme teidät jatkossakin vieraaksemme. Kiitollisin ja ystävällisin terveisin,

8/10 不錯

Rein

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Armi Hatakka, general manager 於 2023年9月24日的回應
Dear guest Rein, Thank you for your stay and for your kind review as well. Warm welcome back again. Kind regards,

10/10 優異

Henri

於 2023 年 9 月住了 1 晚
Armi Hatakka, hotellinjohtaja 於 2023年9月21日的回應
Hyvä vieraamme Henri, lämmin kiitos vierailustanne luonamme sekä upeasta arviostanne. Otamme tämän kiitollisina ja onnellisina vastaan ja pyrimme samaan jatkossakin. Toivottavasti saamme teidät jatkossakin vieraaksemme. Ystävällisin terveisin,

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Armi Hatakka, general manager 於 2023年9月17日的回應
Dear guest, Thank you for your stay and for your amazing review as well which I'm truly happy to share with all our team members in order to thank them all for you. Warm welcome back again. Kind regards,

8/10 不錯

Birger Vincens

讚好：整潔度、職員與服務、設施服務和住宿狀況
Dejligt hotel, hvor der var alt man skulle bruge på værelset, og en super morgenmads komplet. Kort gå afstand til metro og indkøbscenter. Selve området var ikke specielt spændende, men med både busser og sporvogne tæt på, var man hurtigt væk derfra. Birger - Birkerød
於 2023 年 9 月住了 4 晚
Armi Hatakka, general manager 於 2023年9月17日的回應
Dear guest Birger Vincens, Thank you for your stay and for your very kind feedback indeed. I'm so happy to share this with all our team members in order to thank them for you as well. Warm welcome back again. Kind regards,

10/10 優異

Janica

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Armi Hatakka, general manager 於 2023年9月11日的回應
Dear guest Janica, Thank you for your stay and for your wonderful review indeed. I'm truly happy to thank all our team members for you and let them know how much you valued the service this time. Warm welcome back again. Kind regards,

10/10 優異

Karita

於 2023 年 8 月住了 1 晚
Armi Hatakka, hotellinjohtaja 於 2023年9月7日的回應
Hyvä vieraamme Karita, lämmin kiitos vierailustanne sekä aivan todella ihanasta kiitoksestanne täysin pistein. Olen äärettömän iloinen kuullessani, että olette nauttineet oleskelustanne ja saankin ilon kiittää koko upeaa tiimiämme puolestanne. Lämpimästi tervetuloa uudelleen. Ystävällisin terveisin,

10/10 優異

Bo

讚好：整潔度、職員與服務和住宿狀況
The staffs at the front desk are all very friendly, welcoming, helpful and supportive~
於 2023 年 8 月住了 4 晚
Armi Hatakka, general manager 於 2023年8月31日的回應
Dear guest Bo, Thank you for your stay and for your most kind and wonderful feedback as well. I'm so happy to share this with all our team members as well in order to thank them for you. Warm welcome back again. Kind regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Armi Hatakka, hotellinjohtaja 於 2023年8月21日的回應
Dear guest, Thank you for your stay and for your fabulous review as well. I'm so happy to thank all our team members for you too. Warm welcome back again. Kind regards,

10/10 優異

OYOBE

於 2023 年 8 月住了 1 晚
Armi Hatakka, general manager 於 2023年8月17日的回應
Dear guest OYOBE, Thank you for your stay and for your wonderful review as well showing how much you have enjoyed your stay this time. What a great joy it is for me to thank all our team members for you too. Warm welcome back again. Kind regards,

10/10 優異

Annett

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Das Zimmer wurde täglich gereinigt und wir wurden immer mit neuem Wasser und Sweets bedacht.
於 2023 年 8 月住了 5 晚
Armi Hatakka, general manager 於 2023年8月17日的回應
Dear guest Annett, Thank you for your stay and for your most kind review as well. We offer free bottled water and chocolate at our upgrade standard rooms. I'm truly happy to hear how much you our daily housekeeping and the room amenities. I'm so happy to thank all our team members for you too. Warm welcome back again. Kind regards,

8/10 不錯

Eduard

於 2023 年 8 月住了 2 晚
Armi Hatakka, general manager 於 2023年9月4日的回應
Dear guest Eduard, Thank you for your stay and for your very kind review as well. I'm happy to thank all our team members for you too. Warm welcome back again. Kind regards,

10/10 優異

Janne

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hyvä ja siisti perushotelli. Julkinen liikenne on lähellä. Hinta/laatusuhde todella hyvä.
於 2023 年 8 月住了 3 晚
Armi Hatakka, hotellinjohtaja 於 2023年8月21日的回應
Hyvä vieraamme Janne, lämmin kiitos vierailustanne sekä todella upeasta kiitoksestanne meille kaikille. Olen todella iloinen saadessani kiittää koko tiimiämme täällä puolestanne. Lämpimästi tervetuloa myös uudelleen. Kiitollisin ja ystävällisin terveisin,

10/10 優異

Micah

讚好：整潔度、職員與服務和住宿狀況
Great Buffett breakfast
於 2023 年 8 月住了 4 晚
Jyri S, Front Office Manager 於 2023年8月7日的回應
Dear Micah,Thank you for staying with us at Holiday Inn Helsinki West Ruoholahti!Thank you for your great review - it is great that you enjoyed our buffet breakfast. I will share this with my colleagues. Have a great day!Best Regards,Jyri S, Front Office ManagerHoliday Inn Helsinki West Ruoholahti