Walls are too thin. Xan alway hear the people above you. Lost piwer twice while thwrw when asking when it w I uld be back on the manafer was called and thwynsaid you can always go to another hotel
beverly
於 2024 年 4 月住了 4 晚
Desiree 於 2024年4月26日的回應
Thank you for sharing your feedback Beverly. We apologize for the inconvenience that the power outage caused, unfortunately this type of issue is out of our control. Since you required electricity for your breathing machine, our main concern was making sure you could take whatever option you needed to and we would make sure to adjust billing if necessary. In this case, fortunately the power was restored back quickly and that was not needed. We do sincerely apologize for the inconvenience, and we thank you again for your stay with us. Take care.
10/10 優異
Javier
2024年4月25日
讚好:整潔度、職員與服務和住宿狀況
Javier
於 2024 年 1 月住了 1 晚
Desiree 於 2024年4月26日的回應
Thank you so much for your awesome review. We are so pleased to hear you enjoyed your stay with us. Take care and we hope to welcome you back in the future.
10/10 優異
Penelope
2024年4月23日
讚好:整潔度、職員與服務和住宿狀況
Penelope
於 2024 年 4 月住了 1 晚
Desiree 於 2024年4月24日的回應
Thank you so much for your awesome review Penelope! We love your feedback and are so pleased you enjoyed your stay with us. We hope to see you again soon. Take care!
10/10 優異
Jasmine
家人同遊
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay no complains everything was wonderful!
Jasmine
於 2024 年 4 月住了 2 晚
Desiree 於 2024年4月23日的回應
Thank you so much for your kind words Jasmine! We appreciate your feedback and are so pleased you enjoyed your stay with us. Hope to see you next time!
10/10 優異
Cynthia (Merced)
家人同遊, 伴侶同遊, 商務旅客
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Came for business trip a day early and they allowed us to stay in thesameroom
Cynthia
於 2024 年 4 月住了 1 晚
Desiree 於 2024年4月23日的回應
Thank you so much for your review Cynthia! We are pleased to hear that you enjoyed your time with us and hope to welcome you back in the future.
10/10 優異
Christian
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and good servicie
Christian
於 2024 年 4 月住了 1 晚
Desiree 於 2024年4月16日的回應
Thank you so much for your feedback and for your stay with us. We appreciate your business, and we hope to see you again in the future.
10/10 優異
Jarely
家人同遊
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Need of more staff. Waiting for a while to get checked in. Overall I like the room I stayed in.
Jarely
於 2024 年 4 月住了 1 晚
Desiree 於 2024年4月16日的回應
Thank you so much for your feedback Jarely. We apologize for the delay but we are pleased to hear you enjoyed your guest room. We hope to see you again soon!
8/10 不錯
Ashley
2024年4月11日
Ashley
於 2024 年 4 月住了 1 晚
Desiree 於 2024年5月3日的回應
Thank you for your kind review Ashley! We are pleased you enjoyed your stay with us and hope to welcome you back again in the future. Have a great day!
10/10 優異
Joseph
2024年3月26日
讚好:整潔度、職員與服務和住宿狀況
Joseph
於 2024 年 3 月住了 1 晚
Lisa Billieu 於 2024年3月27日的回應
Hi Joseph,I wanted to thank you for staying with us. We appreciate the time you took to review us. See you again soon.
10/10 優異
arellano
2024年3月4日
arellano
於 2024 年 3 月住了 1 晚
Lisa Billieu 於 2024年3月27日的回應
Hi Arellano,We are so glad you enjoyed your stay with us. We look forward to seeing you again soon! Take care.
10/10 優異
Sylvia
2024年2月25日
Sylvia
於 2024 年 2 月住了 3 晚
Lisa Billieu 於 2024年3月27日的回應
Thank you Sylvia,Glad you enjoyed staying!
10/10 優異
Clint
2024年2月25日
讚好:整潔度、職員與服務和住宿狀況
Nice
Clint
於 2024 年 2 月住了 1 晚
Desiree 於 2024年2月25日的回應
Thank you so much for your awesome review! We are so thrilled you enjoyed your time with us, and we hope to welcome you back in the future. Take care!
10/10 優異
Anthony
親子同遊, 寵物同遊
2024年2月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
Anthony
於 2024 年 2 月住了 2 晚
Lisa B 於 2024年2月12日的回應
Hey Anthony, Thank you for taking the time to share your feedback. Glad you had a great stay with us. Come see us again soon.
10/10 優異
Zoila
家人同遊
2024年2月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
Zoila
於 2024 年 2 月住了 1 晚
Lisa B 於 2024年2月12日的回應
Hi Zoila,Thank you for staying and sharing your experience. We love having you here!!
10/10 優異
Lori
家人同遊, 寵物同遊, 商務旅客
2024年1月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice staff, clean rooms.
Lori
於 2024 年 1 月住了 1 晚
Lisa B. 於 2024年1月30日的回應
Hi Lori,We thank you for your kind words. Glad you had a good stay. Thank you again for coming. See you on yolur next visit.
10/10 優異
Andrew
2024年1月28日
讚好:整潔度、職員與服務和住宿狀況
Andrew
於 2023 年 12 月住了 2 晚
Lisa B 於 2024年2月12日的回應
Hi Andrew,I wanted to thank you for staying and providing a survey score of 5 out of 5. We appreciate you and your business. Looking forward to seeing you in the future.
8/10 不錯
Eryn
2024年1月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hampton Inn Hemet
Great hotel for our quick trip. Love that a big breakfast is included and parking is super easy. The bed was too firm for us but the room was overall in good condition and very comfortable. The staff members were all so friendly and helpful.
Eryn
於 2024 年 1 月住了 1 晚
Desiree 於 2024年1月29日的回應
Thank you so much for your stay with us and for your feedback! We thank you for taking the time to share your experience with us and hope to see you again. Take care.
2/10 很差
Edmund
2024年1月28日
讚好:整潔度
Check in time is 3pm. Our room was not ready until 440pm. We sat in the lobby and waited.
Edmund
於 2024 年 1 月住了 1 晚
Desiree 於 2024年1月29日的回應
Hello Mr. Vasquez, I am not sure what happened exactly on the day of your arrival, but I do see your reservation was checked in at 3:28pm. We apologize for the delay as our housekeeping department does try its best to have all of our room types ready by 3pm but it is not always possible. We appreciate your stay with us and thank you again. Have a wonderful day!
10/10 優異
Paul
家人同遊
2024年1月28日
讚好:整潔度、職員與服務和住宿狀況
Easy and convenient. Very polite staff. Clean inside and out. Very happy with our stay.
Paul
於 2024 年 1 月住了 1 晚
Desiree 於 2024年1月29日的回應
Thank you so much for your awesome review! We are thrilled you enjoyed your stay with us and we hope to see you again in the future should your travels ever bring you this way. Thank you again for your stay!
10/10 優異
Cynthia
商務旅客
2024年1月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cynthia
於 2024 年 1 月住了 2 晚
Desiree 於 2024年1月24日的回應
Thank you so much for your fantastic review! We are so thrilled you enjoyed your stay with us and we hope to see you again soon! Take care!
10/10 優異
SOL
商務旅客
2024年1月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SOL
於 2024 年 1 月住了 8 晚
Desiree 於 2024年1月22日的回應
Thank you so much for your awesome review! We are so pleased that you enjoyed your time with us. Please come back again!
10/10 優異
VANESSA
商務旅客
2024年1月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
VANESSA
於 2024 年 1 月住了 11 晚
Desir 於 2024年1月22日的回應
Thank you so much for your feedback Vanessa! We are so pleased you had a great stay with us and we can't wait to see you again! Take care!
10/10 優異
gregory
2024年1月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Power outage
The front desk associate was great as well as the manager and received an upgrade at no cost thanks again.the room was immaculate everything was extremely clean
gregory
於 2024 年 1 月住了 1 晚
Lisa B 於 2024年1月16日的回應
Hi Gregory,Thank you so much for taking the time to share your feedback. So glad to hear we are making our guest happy! Take care.
4/10 欠佳
Shantilese
家人同遊
2024年1月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The 250 deposit I think that’s to high.
Shantilese
於 2024 年 1 月住了 1 晚
Desiree 於 2024年1月10日的回應
Thank you for your review of your stay with us. Our security deposit rate is 250, but is fully refundable. If you ever need anything for your stay to be more comfortable, please let us know. Take care.
10/10 優異
Valeria (Oxanrd)
2024年1月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property and room were very clean
Valeria
於 2024 年 1 月住了 1 晚
Lisa B 於 2024年1月8日的回應
Hi Valerie,Thanks for taking the time to review us. See you next time!
10/10 優異
真實旅客
家人同遊
2024年1月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Place to stay
When we arrived the toilet had been used and a used hand towel was on the sink. We wiped down the bathroom ourselves with bacterial wipes. Just very odd
真實旅客
於 2024 年 1 月住了 3 晚
Lisa B 於 2024年1月8日的回應
I am really sorry to hear about your bathroom condition upon arrival. That is very un-usual! I will be sure housekeeping is aware, so this does not repeat itself. Thank you for sharing your experience with us.
8/10 不錯
Ron
2024年1月5日
讚好:整潔度、職員與服務和住宿狀況
Hot tub could be a little warmer. Enough towels for the total duration of the stay. Very clean!
Ron
於 2024 年 1 月住了 2 晚
Davinse70 於 2024年1月8日的回應
Hello and thank you for taking the time to share your experience. Glad you liked our cleanliness. The jacuzzi does get temperamental during the colder days. Come see us again.
8/10 不錯
David
2024年1月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
David
於 2024 年 1 月住了 1 晚
Desiree 於 2024年1月10日的回應
Thank you so much for your review David. We appreciate your stay with us and your feedback and hope to welcome you back again in the future. Take care.
6/10 一般
Mike
家人同遊
2024年1月4日
不滿:住宿狀況
OK
It was just OK.
Mike
於 2024 年 1 月住了 1 晚
Davinse70 於 2024年1月8日的回應
Hi Mike,Thank you for your time and the review. Not sure what we could have done better, but we do hope we will get the chance to make it a great day for you.
10/10 優異
sharron
多人同遊
2024年1月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Professional, friendly and welcoming
sharron
於 2023 年 12 月住了 3 晚
Desiree 於 2024年1月4日的回應
Thank you Sharron! Come back and see us again!
10/10 優異
Russell
2024年1月1日
讚好:整潔度、職員與服務和住宿狀況
Russell
於 2023 年 12 月住了 1 晚
Lisa B 於 2024年2月12日的回應
Hey Russel,Just wanted to thank you for staying and sharing your feedback. We love having you here!
10/10 優異
Vicky
家人同遊
2024年1月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
Our stay was amazing clean and the suites are big enough for 6 people, the staff is respectful and courteous as well as very helpful. We had a great time here I highly recommend it. Is about 20 minutes from the casino and there are many places to eat nearby. I really liked it.
Vicky
於 2023 年 12 月住了 1 晚
Desiree 於 2024年1月4日的回應
Thank you so much for your feedback! We love hearing about your stay with us and we are so pleased you enjoyed your time here. Come back and see us again soon!
10/10 優異
Maricela (San Diego)
伴侶同遊, 多人同遊
2024年1月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and seemed to care that we enjoyed our stay.
Maricela
於 2023 年 12 月住了 1 晚
Desiree 於 2024年1月4日的回應
Thank you so much for your review. We appreciate your feedback and hope to welcome you back in the future. Take care!
6/10 一般
真實旅客
2023年12月31日
不滿:住宿狀況和客房舒適度
Hotel needs serious updating. USB ports on one side of bed did not work. Bathroom was nothing special. No table. Coffee maker was strange. TV out of date and no access to streaming. Stay at Soboba hotel if you can.
真實旅客
於 2023 年 12 月住了 1 晚
Lisa B. 於 2024年1月1日的回應
We appreciate you taking the time to share your experience. I apologize for the USB port not working. These other amenities will be available very soon. Happy New Year!
8/10 不錯
Steve
2023年12月30日
Steve
於 2023 年 12 月住了 1 晚
Lisa B. 於 2024年1月1日的回應
Thank you so much for staying and sharing your feedback. Happy New Year ahead!
8/10 不錯
Vasana
2023年12月29日
Vasana
於 2023 年 12 月住了 1 晚
Desiree 於 2023年12月30日的回應
Thank you so much for your review Vasana! We hope to welcome you back in the future. Take care and Happy Holidays!
6/10 一般
Jesus (Casa Grande)
伴侶同遊
2023年12月26日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
The lady at the front desk wasnt to be found for about 30 mins.
Jesus
於 2023 年 12 月住了 1 晚
Lisa Billieu Operations Manager 於 2023年12月26日的回應
Hello Jesus,We appreciate you taking the time to share your experience. I apologize for any delay in the front desk availability. She may have been helping another guest at the time. I hope everything else during your stay was great! Happy New year!
10/10 優異
Raul
2023年12月24日
讚好:整潔度、職員與服務和住宿狀況
Es el mejor de Hemet, estuvimos muy felices en Hampton Inn, muy cerca de todas las tiendas.. gracias gracias… todo el personal muy amable y muy profesional!!! Invitada a volver!!! Gracias gracias!
Raul
於 2023 年 12 月住了 3 晚
Desiree 於 2023年12月25日的回應
Es el mejor de Hemet, estuvimos muy felices en Hampton Inn, muy cerca de todas las tiendas.. gracias gracias… todo el personal muy amable y muy profesional!!! Invitada a volver!!! Gracias gracias!
10/10 優異
Linda Sue
2023年12月23日
Linda Sue
於 2023 年 12 月住了 7 晚
Lisa B 於 2024年1月16日的回應
Thanks Linda, we appreciate the time you took to review us. See you next time. Until then be kind to you!
10/10 優異
linda
2023年12月16日
linda
於 2023 年 12 月住了 1 晚
Desiree 於 2023年12月16日的回應
Thank you so much for your kind review Linda! We are pleased you enjoyed your stay with us and hope to see you again soon!
10/10 優異
Thomas
2023年12月12日
讚好:整潔度和職員與服務
The staff was very friendly.
Thomas
於 2023 年 12 月住了 3 晚
Lisa B. 於 2023年12月13日的回應
Hello Mr. Thomas,Just wanted to say thank you for the nice review! Looking forward to seeing you in the future. Have a nice day!
8/10 不錯
Nereida
2023年12月8日
讚好:整潔度、職員與服務和住宿狀況
As expected
Nereida
Lisa B 於 2024年2月23日的回應
Thank you for staying. Come see us again soon.
8/10 不錯
JOE
家人同遊
2023年12月5日
讚好:整潔度、職員與服務和住宿狀況
Good experience, will use them again
JOE
於 2023 年 12 月住了 1 晚
Desiree 於 2023年12月6日的回應
Thank you so much for the kind words Joe! We are so pleased to hear you enjoyed your stay with us. We hope to welcome you back again. Take care.
10/10 優異
Rene (El Paso)
2023年12月4日
讚好:整潔度、職員與服務和住宿狀況
Great hotel !
Rene
於 2023 年 11 月住了 1 晚
Desiree 於 2023年12月5日的回應
Thank you for the great review, Rene! We appreciate your kind feedback and hope to see you again.
10/10 優異
Stacy
伴侶同遊, 商務旅客
2023年12月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All the staff are great
Stacy
於 2023 年 12 月住了 2 晚
Desiree 於 2023年12月5日的回應
Thank you so much for your feedback Stacy! We appreciate your business and thank you again for staying with us.
10/10 優異
Bruce
2023年12月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel, friendly staff, good breakfast
Hotel was nice, staff was very friendly, they provide a nice breakfast, easy check-in
Bruce
於 2023 年 11 月住了 1 晚
Desiree 於 2023年12月5日的回應
Thank you so much for your kind review, Bruce! We are so pleased you enjoyed your stay and our daily breakfast. We hope to see you again. Take care.
10/10 優異
DeAndre
2023年11月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location, probably will return.
DeAndre
於 2023 年 11 月住了 2 晚
Desiree 於 2023年11月30日的回應
Thank you for your awesome review! We are so happy you enjoyed your time with us and we look forward to seeing you again in the future. Tare care!
10/10 優異
Nurzed
2023年11月29日
讚好:整潔度和設施服務
Nurzed
於 2023 年 11 月住了 1 晚
Desiree 於 2023年12月25日的回應
Thank you so much for your stay with us! We are so pleased you enjoyed your time here and we hope to invite you back soon. Take care and happy holidays!
10/10 優異
Napajiree
2023年11月24日
Napajiree
於 2023 年 11 月住了 1 晚
Desiree 於 2023年12月16日的回應
Thank you so much for the awesome review! We appreciate your stay with us and hope to see you again.