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亨德森南伊凡斯維爾斯利普酒店的評價

2.5 out of 5
亨德森南伊凡斯維爾斯利普酒店
2224 Us Highway 41 N, Henderson, KY

評價

8.0

很好

10 分評分，優異；367 則評價中有 122 則" "
8 分評分，不錯；367 則評價中有 147 則" "
6 分評分，一般；367 則評價中有 52 則" "
4 分評分，欠佳；367 則評價中有 32 則" "
2 分評分，很差；367 則評價中有 14 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

7.2/10 

環保程度

評價

2/10 很差

Garrett

於 2024 年 1 月住了 2 晚
E 於 2024年2月28日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Henderson-Evansville South.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Kind regards,E BradyAssistant General Manager

8/10 不錯

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet and comfortable.
Traveling through. Convenient location. Very nice dog walking area around hotel. Loved the shower. January stay. Quiet. Breakfast Ok. Weak coffee. Would stay again.
於 2024 年 1 月住了 1 晚

10/10 優異

kania

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚

6/10 一般

matthew

寵物同遊, 多人同遊
不滿：住宿狀況
The bathroom was the biggest issue. The bathroom smelled terribly of cigarette smoke, the shower head is for a midget and there was mold. Other than that, the place isn’t terrible but don’t expect greatness when staying here.
於 2023 年 12 月住了 2 晚

10/10 優異

darryl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

4/10 欠佳

Donna

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not as good as it looks
The bed was comfortable. The room had lots of items (hair dryer, iron/board, safe, dresser, deskgh etc), but the ones you use most didn't work TV, Remote, phone in room to call front desk. We had a pet friendly room that was rough. The carpet had patches, stains and age. The bathroom was cramped and the shower had duct tape to hold the door closed. Once in the shower there was an odor of cat litter box. Staff was around at check-in and check out but that was about it. Breakfast was hot. To access other restaurants near by was a bit inconvenient due to parking lot not being connected to shopping center and it's on a busy strip. Wouldn't stay here again but a one night in an emergency....
於 2023 年 12 月住了 1 晚

6/10 一般

Stasha

親子同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Well for starters we couldn’t take a hot shower. Legit stood there for 20 minutes waiting for the shower to warm up and your lucky if I gets lukewarm. No grip on the bottom of the shower and I almost slipped. When I checked in there was nobody at the front desk. Had to pick up the phone to get their attention. Just handed me my keys and told me about the breakfast. No “thank you, enjoy your stay” NOTHING!
於 2023 年 12 月住了 1 晚

8/10 不錯

Christine

家人同遊
讚好：整潔度
It was a good location, but with that comes some road noise throughout the nighttime. Our room was clean, and the linen's had been updated. The ceiling needed a little work, and the frame around the vanity mirror was in disrepair. The room could use some attention, but was habitable.
於 2023 年 11 月住了 3 晚

8/10 不錯

Shirley

家人同遊
讚好：整潔度和設施服務
A security alarm going off at 6:20am was NOT good!
於 2023 年 12 月住了 1 晚

8/10 不錯

Jilana

讚好：職員與服務、住宿狀況和客房舒適度
不滿：整潔度
Clean but...
Great staff and beautiful hotel, but room smelled terrible. It smelled like room carpet had been shampooed and hadn't properly dried. Mold :(.
於 2023 年 11 月住了 3 晚

4/10 欠佳

Jonathan

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
never again
The people are great. The hotel is disgusting. Our room was non smoking but reeked of smoke. The sink was missing the stopper and every time you turn the water on in that sink the entire room would smell like sewer gas. The bedsheets had snags everywhere, the doors showed what looked like water damage due to a flood but we were on the 3rd floor. Top it all off, we opened the fridge on day 1 and found someone’s old pancake breakfast. Spend the extra amount and go to another hotel.
於 2023 年 11 月住了 4 晚

4/10 欠佳

Richard

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Jennifer

於 2023 年 9 月住了 1 晚

10/10 優異

Timothy

家人同遊
讚好：職員與服務和設施服務
The hotel and staff was great just needed more parking.
於 2023 年 8 月住了 2 晚

8/10 不錯

drake

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚

4/10 欠佳

Andrea

家人同遊
不滿：住宿狀況
First floor room and window lock didn’t work. There was a suspicious red spot on the bathroom floor. Hotel is being remodeled
於 2023 年 7 月住了 1 晚

8/10 不錯

Timothy

於 2023 年 7 月住了 1 晚

4/10 欠佳

Kaern

家人同遊
不滿：整潔度和住宿狀況
The staff were all very kind and accommodating. The location was convenient and the breakfast had a nice selection. The building is in terrible condition. Beyond the lobby there is a nasty smell that permeates. The carpet is dirty and worn. A can of paint had apparently been spilled and walked through in the hall. The AC was subpar and we think there was a mold problem as we all suffered immediately with allergies. The linens were clean but the bed was uncomfortable. They have a long way to go to improve.
於 2023 年 7 月住了 1 晚

8/10 不錯

Dana

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice accomodations. Breakfast in morning was good.
於 2023 年 6 月住了 2 晚

4/10 欠佳

Susan

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 6 月住了 1 晚

4/10 欠佳

steven

於 2023 年 6 月住了 1 晚

6/10 一般

Charles

商務旅客
不滿：整潔度和住宿狀況
於 2023 年 6 月住了 1 晚

2/10 很差

Dustin

家人同遊
不滿：整潔度和住宿狀況
Filthy
If you want a clean safe place to stay....this is NOT it.
於 2023 年 5 月住了 2 晚

2/10 很差

Stephanie

家人同遊
不滿：整潔度和住宿狀況
The hotel was filthy inside and smelled of cigarette smoke. There were rundown vehicles parked outside. It was not comfortable to stay there.
於 2023 年 5 月住了 1 晚

6/10 一般

Stacey

讚好：職員與服務
Meh...
1 King bed room. 1 night stay. The person behind the desk who checked us in and out was fantastic! Great customer service! It looks as though this place is in the middle of some freshening up. We saw paint buckets/pans/rollers in the hallway. I couldn't tell if our room was freshened up or not. The bathroom door appeared to be freshly painted, not a mark on it. The towels & bedding were clean. The thing is, all of the light switches & outlets were filthy. They are old, discolored and just dirty. The a/c unit control panel was also disgusting and dirty. I wiped it with an antibacterial wipe and the white wipe was black & brown after I was done. Why spend money on a renovation if you're not going to do the whole room and then maintain the cleanliness? Makes no sense to me. Overall not thrilled with how dirty the high contact points were. I should not have to feel like I have to clean a light switch before using it. It's just gross.
於 2023 年 5 月住了 1 晚

2/10 很差

Vernon

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Room not ready to be used
The room was being remodeled, the floor was dirty, the trim was missing around the bathroom door, the smoke detector was missing (I told the front desk and they said they would replace it, but never did), the room smelled like smoke (they did come and spray something for the smell which helped temporarily) and our clothes smelled like smoke when we got home
於 2023 年 5 月住了 1 晚

10/10 優異

RICK

於 2023 年 5 月住了 1 晚

6/10 一般

Kaylin

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Although the room was clean, it is quite outdated, especially the bathroom. The pictures are definitely deceiving and were probably taken when the hotel first opened.
於 2023 年 3 月住了 2 晚

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I inadvertently booked a smoking room, upon realizing that the staff was very accommodating and getting me into a non-smoking room. Breakfast was available on or before 6AM
於 2023 年 2 月住了 4 晚

4/10 欠佳

Lauretta

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I requested a smoking room. There were none available when I got here. Very disappointed.
於 2023 年 2 月住了 1 晚

6/10 一般

Etenia

讚好：職員與服務
不滿：整潔度
Not smoke free
The staff was friendly and professional however the cleanliness of my room was not up to par. There were spider webs, dingy washcloths and hair in my sheets. I was in a smoke free room (I thought). However there was heavy smoke smell 3 of my 4 day stay.
於 2023 年 2 月住了 3 晚

8/10 不錯

Aaron

讚好：整潔度、職員與服務和設施服務
於 2023 年 1 月住了 2 晚

10/10 優異

RICK

於 2022 年 11 月住了 1 晚

8/10 不錯

Victoria

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff including maid service were very polite and helpful. The property was clean, quite and the continental breakfast was great.
於 2022 年 11 月住了 2 晚

10/10 優異

Ron

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay
Amazingly clean facilities! Staff helpful and friendly. Breakfast was tasty and filling. I will stay here again for sure.
於 2022 年 10 月住了 3 晚

8/10 不錯

Joanna

讚好：整潔度
Home for a reunion weekend...
A weekend stay to visit friends. The hotel was clean, but hard to get to (due to construction?). The room was basic the hotel was clean, but plain. The bed was comfortable enough but i felt like the room cost more than it was worth. Not many amenities, but clean, safe. Ice machine on our floor didn't work, but the staff was accommodating. Breakfast was fair... not spectacular. Value was fair for the area.
於 2022 年 9 月住了 1 晚

10/10 優異

Melissa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great check in/out staff. She was very friendly
於 2022 年 9 月住了 1 晚
Dee 於 2022年9月22日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Dhyey PatelGeneral ManagerSleep Inn, Henderson, Ky270-830-6500

8/10 不錯

Kent E

家人同遊, 親子同遊
讚好：職員與服務和設施服務
Attention to detail was not taken in the renovation, sloppy work
於 2022 年 8 月住了 1 晚
Dee 於 2022年9月22日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Dhyey PatelGeneral ManagerSleep Inn, Henderson, Ky270-830-6500

8/10 不錯

William

於 2022 年 7 月住了 1 晚

8/10 不錯

Eric

讚好：整潔度、職員與服務、設施服務和住宿狀況
The washer didnt work other than that i would stay again
於 2022 年 6 月住了 2 晚

4/10 欠佳

Dave

讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
The staff was very nice and helpful. The ceiling in my room had been “repaired”. When I went in the room it was musty like an old basement. I thought it might just be the hvac. I was only there for two nights so I tried to ignore it. The morning I was to check out the water from the upstairs shower was leaking onto the floor of my room. I’m sure the carpet gets wet and mildewed. The shower door in my bathroom didn’t seal so there was a puddle each morning but I figured it was just my room. I’m guessing it happened in the bath above and creates this situation?! Not sure if it’s isolated to room 104 or not but not satisfactory or probably healthy.
於 2022 年 6 月住了 2 晚

6/10 一般

Jamie-Marie

家人同遊
讚好：整潔度
Batteries in door lock were dead and were unable to lock our door. We were in town for a memorial service and had to wait for the manager to eat his lunch. He refused to move us rooms but did fix the door after a 30 minute lunch. We were almost late to the memorial service.
於 2022 年 5 月住了 1 晚

8/10 不錯

Matt

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place is a decent value, no frills place to stay.
於 2022 年 5 月住了 3 晚

4/10 欠佳

Maryann

讚好：整潔度
Frig kept me up all night making noise. The room and area were noisy in general. Whatever chemical was used to clean the room..I was allergic to. The room was fine...the hotel nice...great breakfast buffet.
於 2022 年 5 月住了 1 晚

4/10 欠佳

tommy

不滿：整潔度、職員與服務和住宿狀況
Looking for a relaxing nite
Very disappointing carpets were not clean The clock was not set pillows were flat and worn. The front desk were unfriendly and acted disinterested. On check out i stood for 10 mins waiting at a unattended desk. The breakfast was was not refilled and scarce. Ive used sleep inn for 30 years and this was the worst stay .
於 2022 年 4 月住了 1 晚
Sleep Inn 於 2022年4月20日的回應
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Dana

於 2022 年 3 月住了 1 晚

8/10 不錯

Ann

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 3 月住了 1 晚

8/10 不錯

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚
Sleep Inn 於 2022年3月2日的回應
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 不錯

Tamara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚
Sleep Inn 於 2022年3月2日的回應
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 優異

Kenneth E.

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable, excellent staff (very friendly and helpful) and the price is great. I didn't like the entrance driveway.
於 2022 年 2 月住了 2 晚
Sleep Inn 於 2022年3月2日的回應
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.