「The room had tons of hairs covering both end tables, the desk, and the chairs—plain as day dark hairs. The phone was covered in obvious grime. We travel frequently and I’ve never seen anything like it. We were horrified, and with no staff on hand to address the issue with, we left within a few minutes of arrival, immediately reaching out to Expedia with photos of the filthy room. They apologized and tried to negotiate with the hotel staff, but we were charged for the night. Beware!」
「Very clean and my room had by the looks of it had recently been upgraded, could have done with a fan being available in the room, breakfast was acceptable but slow in coming」
「Parken war kein Problem. Das Zimmer war sauber und wie erwartet. Das Frühstück war zu fairem Preis erhältlich.
Das Personal beim Frühstück und an der Rezeption beim Auschecken war sehr nett. Kommen gerne wieder.」
「⭐⭐⭐⭐⭐
Ein klasse Hotel mit hervorragendem Service! Das Personal ist sehr freundlich und zuvorkommend, man fühlt sich vom ersten Moment an wohl. Wir waren rundum zufrieden und können das Hotel absolut weiterempfehlen. Wir kommen gerne wieder!」
「The restaurant is fantastic, along with the staff. Swimming pool is pleasant to have a bit of exercise after a long day at work. Great location, close to the designer outlet at Zweibruecken and motorway.
Clean room, complementary toiletries, hairdryer, minibar and everything else you would expect from a quality hotel. Beds are super comfy and parking is good.」
「Check-in was confusing and daunting. When I arrived in early evening, the front door was locked and the desk area was completely dark. Eventually, we went around back to look for humans, and some guests were playing ping pong and said the lady had been seen around earlier. The back door was open, though this added a flight of stairs to haul luggage up. Once inside, the dark desk had an un-labeled envelope on it and some signage in german indicating some numbers to call for help. One rang the...