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"My kids and I had an amazing stay in this hotel. The staff was incredibly friendly and helpful. "

"We had a fantastic stay here with our two year old and four month old. The baths were great and also had a sauna and cold pool, and the room was very clean and comfortable. The kaiseki dinner and breakfast were superb and there was a menu in English. Our host Sarina was wonderful. The hot sand onsen is a short walk from the hotel and was very easy to get to. We loved the small touches for the children with the kids’ yukata robe and Anpanman slippers and the manager brought our car right to the front to help us load up in the rain. A brilliant traditional Japanese inn stay that comes highly recommended from us"

"What I liked about the hotel was that it had its own sand covering experience because Kagoshima is known for this experience but usually at another location. The thing that I didn’t like was the fact that the bathtub water faucet was leaking water and making the bathtub dirty. Also if you are not use to sleeping on tatami style bedding it’s going to be hard to get a good sleep. "

"Overall good "